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Rio Grande Ace Hardware
1381 S Santa Fe Highway 68, Taos, NM 87571, United States
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Rio Grande Ace Hardware
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Ju
Review №1

Bill in the garden department is very knowledgeable, courteous and helpful. He loaded my purchase after asking me to drive up to the checkout area. Great, friendly service and Bill thanked me for my purchase and wished me a great day! I will be back!!

Ni
Review №2

This is the best hardware store in the county an maybe beyond!!! Nick in the lumberyard is just amazing help he has the best customer service skills I have ever seen !!!!!

An
Review №3

Had what we needed and really nice helpful staff. We will be back.

Ia
Review №4

Oscar and Alberto went out of their way to help me find a part for my kitchen faucet that I had been trying to find for a couple of weeks. They figured it out in 10 minutes! They were really helpful, super knowledgeable, and incredibly friendly! Can’t say enough about those guys. If you’re looking for good help, look no further!

Bi
Review №5

Friendly, helpful, lots of selection and fair prices. The staff is knowledgeable and will always offer to help load your car if you purchase heavy items

Dw
Review №6

Well organized and easy to fine things.

Oa
Review №7

Things we were looking for were easy to find and clearly marked. The prices are fair, notoo overpriced like a lot of places, and the employees were very friendly and super helpful! 😀

Ja
Review №8

Build a Lowes if they can build a new big Ace crooked people in office

To
Review №9

This Ace hardware has more inventory than the other in town. More selection and a friendly, helpful staff make this the place to go for your home and garden needs. A beautiful selection of knives and Leatherman tools as well as John Deere garden tools make this place my go to.

Ni
Review №10

Love our Ace . Pacifica is awesome.. friendly and helpful. This chick is always there. Hard worker

Ph
Review №11

So covid conscious as another review put it, that they put my medically vulnerable father up front at the entrance day after day to deal with maskless people yelling at him, etc. And then when he contracted covid and died they were so covid conscious they didnt report it at all. And after he died, the people up front rotate again instead of being the same medically vulnerable person day after day. Sean, the store manager, is at best guilty of neglectfully causing my fathers death, and thats the most generous interpretation. He also contracted covid au one point and did not report it. Curious how many other cases have come through Ace that never got reported.

Ci
Review №12

Got everything I went for. Women that work in garden are very helpful.

Ga
Review №13

Definitely the best place in Taos for lumber, plants, and and hardware needs. It’s on the opposite side of town from me, and that’s the only reason I ever go to the other stores in town.

Ke
Review №14

Went there to get a few things one I noticed The yeti sign So I wanted to get a big yeti ice chest they didnt have any. But they had everything else I needed. Friendly staff.

Ar
Review №15

Do it yourself you cant afford help supercenter

Ba
Review №16

He had what I wanted

Pa
Review №17

This trip was very disappointing. Spent over $90 in garden dept including three 20 pound bags of mulch. No one was available to help lift the bags for me. No public restrooms available either.

de
Review №18

Very covid-conscious. Sometimes its very hard to get help--especially in the paint department. Overall not as helpful as the other Ave Hardware in Taos.

El
Review №19

Fast friendly service. Yard help very helpful and knowledgeable. Store staff willing to answer questions. A plus

Ca
Review №20

Hard to get on phone, but in person. Customer service is great in all departments. Very well stocked. An will order you anything.

Gu
Review №21

Friendly, knowledgeable people happy to help even the least mechanical people (me) combined with excellent selection. Everything I would hope from such a place and more.

H
Review №22

Ace hardware is a good store.. sometimes they have things thst other stores are out of. Its good to have options.

Ka
Review №23

If they dont have what you need, they can usually get it for you. A very community oriented store for hardware and more.

Mi
Review №24

Usually find what you need; extensive hardware selection. Service in the lumberyard can be slow, but employees store-wide are helpful.

Ju
Review №25

Always a pleasure to shop at Ace. Friendly service, always willing to help find things.

J.
Review №26

They arent many hardware stores like this anymore! Looking lost in the aisle, someone in Ace vest will be by help. Great hardware store.

J.
Review №27

No customer service skills at all

Kr
Review №28

Cecile in the paint department REALLY went out of her way to help me. I live in AZ but had read an article about some colors of paint popular in Taos for blue front doors. She took my phone number and called me back within an hour with 4 of the most popular colors that I could take to my local Ace Hardware. THANK YOU for the wonderful customer service!!!!!!

Mi
Review №29

Good service nice people find most anything

Da
Review №30

We recently moved back to Taos and have lots of projects at home and our business the staff at either of the Ace Hardware locations have been more than helpful. Cant go wrong going there. Im going there this afternoon for another project.

Je
Review №31

Doing great following Covid-19 restrictions!

La
Review №32

Great plants in large nursery, lots of hardware, fixtures and paint. Birdseed and feeders, snacks, and cleaning supplies, including non toxic Mrs. Murphy brand. The specials are always a pleasant surprise. Lumberyard. Very personable and helpful staff. They even carry the Big Green Eggs!

St
Review №33

I popped in right before they closed, within 3 minutes of closing time. The staff were very friendly and did not rush me. They helped me find what I needed and got me checked out with smiles on their faces. Very pleasant experience.

Iv
Review №34

It was good, but i think the people at the check out counter should have stools to sit on

Je
Review №35

Well staffed but pricey

Ze
Review №36

A lady mistook an order and ordered more paint on an account that wasnt supposed to be ordered and cost me my job

ti
Review №37

They had what I needed

We
Review №38

I love our Taos Ace Hardware stores. They are always there to help. I had to go 3 different times today for my clients and each time someone was right there ready to help.

An
Review №39

Friendly employees vary helpful.

To
Review №40

This a proper neighborhood hardware store. Great selection, great service and competitive pricing.

An
Review №41

Good shop hardware but bit price high. But problem watch out of parking too little space. Last year ago my car hit damaged was parking but flee who hit car gone! I am not happy was new car only 2 month then repair cost $1000. But later I saw another person hit parking car not good space too little space. But you need far parking safe close store Verizon.

Ce
Review №42

This is the big Ace Hardware on the South side of town. Lots of gardening supplies, hardware, building materials, canning supplies, thermometers, solar lights. Just lots of good stuff.

Ke
Review №43

Love these guys. Theyll chat, answer questions and even tell you if you can do better somewhere else. Great selection of what you need.

Ro
Review №44

Very helpful crew to get what you need for that project. They have almost anything you need.

Co
Review №45

Huge selection and excellent service

E
Review №46

This is the largest Hardware & Supply store in Taos New Mexico. You can find gardening electrical Plumbing a large Lumber bricks landscaping stones plenty of tools and helpful staff. Lumber can be delivered and repeat customers are mailed rewards discounts. Also in late summer this location always has a 50% off sale on trees.

Ro
Review №47

The staff is great about answering any and all questions. Lots of summer plants and building needs. Thanks for a great shopping experience.

Jo
Review №48

This is my favorite hardware store in Taos. Easy access, plenty of parking & a knowledgeable staff thats consistently helpful in every department. I seldom leave here empty handed. If somethings not in stock, they can usually order it for pick up within a day or two - very important in a somewhat isolated community. Also, if you need a spare key cut, ask for Chris!

Mi
Review №49

Being an experienced Gardner uprooted fromLA and transplanted in Taos, I feel like I’ve gone from Kansas to Oz! “That’s a horse of a different color!” The folks in the Garden Center are a wealth of info! I never expected such knowledge from a hardware store garden center! Looking forward to their Spring classes and anticipate getting great stuff when the seasons change.

Mu
Review №50

Always helpful and courteous at both locations!

Ke
Review №51

Great variety for a small town Hardware store. The garden department is huge and has a lot of items. The service in every department is knowledgeable and personable

Br
Review №52

Great store. Has lots of good stuff. Friendly service.

Jo
Review №53

Had everything I needed

De
Review №54

ALWAYS helpful! Reminds me of a family fun hardware store in CA!

De
Review №55

I came in for some plumbing fittings and left with the fittings and some great advice. Thanks ACE.

Be
Review №56

Nice place in town to get any kind of hardware. The staff is very helpful and there to help with anything you need.

La
Review №57

They always take care of you here. Knowledgeable, and a great selection in stock.

J.
Review №58

I can always find what I need here.

mi
Review №59

Good customer service.always pleasant.

Po
Review №60

Very helpful. Did not find what we needed, but pointed us to another store that did have it. Thank you.We will be back for sure.

An
Review №61

Always good customer service ☺️

Bi
Review №62

Kegan and carla are the best

Ca
Review №63

Wonderful service and information from Chris

JC
Review №64

Always fun and illuminating. My excellent wife calls Ace a guy trap.

Ha
Review №65

Decent quality

Da
Review №66

Doesnt matter what the project everyone there can help you figure out what you need, where to find it and how to do it. I have another project I need to do. You know where Im going for supplies.

Li
Review №67

Good selection and the staff is usually willing to help.

Jo
Review №68

They are like family going the extra mile to make everything right.

Pe
Review №69

Enjoy the selection at this store and other such true hardware stores. Complete with very helpful staff.

Lo
Review №70

Employees friendly. Some just dont offer to help

Va
Review №71

Adequate offerings, especially for those looking to do surveying work. Wish the facility was larger with more to offer, but Im talking from a city slickers perspective. Hopefully, this can upgrade later on as the town grows.

Di
Review №72

Love this place. Beautiful garden area. Green eggs supplies and great service

Da
Review №73

Helpful staff and went as far as calling their other store to locate parts when I repaired sink. Thank you

Go
Review №74

Always there to help and assist. Love these guys.

Ju
Review №75

They have a nice array of hardware, supplies, paint, etc. Their garden center is the best Ive seen in the area!

Mo
Review №76

VERY GOOD ! Andy stayed open just for people that needed emergency things !

Mo
Review №77

I would suggest the South side location as their selection and staff are better ... The South side location kills it with their knowledge of things and stuff

Ka
Review №78

Friendly helpful folks. I was able to find what I was looking for

Sh
Review №79

This place is good for repair and the people are nice.

Kr
Review №80

Nice store with good inventory. Very helpful staff

St
Review №81

Amazing customer services from associate Rosie in paint,and Tony, also Oscar for cutting copies of keys for me . Google local guide Id come back to shop here.

PA
Review №82

Always nice staff ... same good products as expected

AJ
Review №83

Did a great job sharpening my knife and helped me with a water softener

La
Review №84

Pricey, but great selection and great employees.

Fa
Review №85

Friendly and a awsome paint department...thanks Buffalo & rosie.

Co
Review №86

Very helpful and friendly staff.

Ma
Review №87

Always helpful. A great, reliable hometown favorite

Ri
Review №88

Friendly knowledge staff.Always Friendly. 👍

Ni
Review №89

Great Place. Huge Selection. If they dont have what you need, they can almost always gave it ordered for you to pickup the next day. A+++

St
Review №90

Three stars due to the very low quality of their framing lumber. The owners need to visit a Home Depot to see what quality framing lumber looks like.

Da
Review №91

Usually can get what i need.the help are great people

yo
Review №92

Curbside pickup on the south side of town now an option.

Ho
Review №93

Was followed like a criminal around the store, why? Is it because ACE employees are trained to racially profile as their customers walk in the door?

Le
Review №94

Friendly staff, usually have the best selection of the ace hardwares in the area.

Pa
Review №95

Ace hardware has all the best selection of tools.

Yo
Review №96

Store runs either hot with customer service or non-existent. The LumberYard was very friendly and knowledgeable.

Ri
Review №97

Great service for whatever you need hardware and garden store.

Si
Review №98

Love Ace!! This place wont disappoint.

Je
Review №99

Get an Ace Rewards card for coupons. Helpful staff.

Do
Review №100

Friendly and helpful staff, great outdoor garden area.

Information
15 Photos
100 Comments
4.3 Rating
  • Address:1381 S Santa Fe Highway 68, Taos, NM 87571, United States
  • Site:http://riograndeace.com/
  • Phone:+1 575-758-4268
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:9AM–4PM
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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