After several attempts to buy a generator at 2 different places, we ended up at Northern Tools. A sales clerk not only asked what we were looking for but went above and beyond answering all our questions. She got on the computer so we could see it while I compared it to Amazon. Not only did they beat the price but they service them right there. She printed out the information. Let us be so we could make a decision on which one we wanted. Upon picking it up, they loaded it in our truck for us. Every person we came in contact with was friendly and knowledgeable. It was a nice change from what we had been through at other stores.
This place has a huge variety of things you dont think you need until you see them on their displays. Very nice clean and organized store. Staff is friendly and the store is easy to spot from the main road. Prices are very comparable with other tool stores.
Was there killing time and looking at tools while kids were in a homecoming event. Staff was very helpful. When the kids called to be picked up at a different location the staff overhead and said those roads dont meet and helped me find where the kids were. They also had a good price on 5 gallon buckets
Purchased a weed trimmer. They put fuel in and showed me how to operate. Good job!
Great place everything you could ever need for your projects. Friendly staff
Miss Mary is a great help to me. The Bungee straps for the Shelter Logic canopies on sale! You were out of Sunday and the truck came in yesterday and Still out, or havent made it to the spot they belong.I will have to Shop elsewhere!
It was an awesome experience! Everyone was very helpful. The products were exactly where they should and easy to find. Wish all tool stores were like this.
I purchased a 12volt pump that broke after a few uses. I had had extended warranty so I went in to exchange it. The assistant store manager Shauna made my exchange process very unpleasant. Definitely wont go back if I dont have to.
Nice store. Quality items. Well stocked.
Cant thank the staff enough. Very professional and outstanding customer service. Bought a belt and it broke before leaving the store got another one and same thing happened again, changed brands of belts and had a success story. Thank you all very much!!!
Beware of ordering things that have a guesstimate date, I waited almost 3 months for an item!!!!! Also, a lot of things are the old saying You get what you pay for. You CANT GO BY REVIEWS on items, I did n the tarp I spent extra money on was a piece of garbage so I wrote a review n they wouldnt post it!!!!!! All their reviews for the item were ONLY GOOD ONES posted 2 n 3 years ago.
Mary is a true asset to this company! Every time we come in she is always extra helpful and has great customer service in mind. Thank you for all your help!
I.m too non techno to use website, but the girls thr helped right away,good job girls.
The check-out ladies / associates are usually nice and helpful but try to find help on the floor; once you actually find a live one they might still not have any product knowledge. Might as well be in a Walmart store
Every one there was friendiy and helpful and new were the item was that i was looking for with out asking a team member.
Enjoy shopping here. Employers are always helpful and polite. Huge selection from A to Z. The store is always very clean also.
Great staff with great customer service.
Friendly and helpful staff. Great selection of tools for all types of things. Be back again.
Called this location to check if they had wheels in stock for my boat trailer. Talked to Herbert who was very helpful. Stopped by the store to purchase and Herbert was there, assisted me and honored a sale price that just recently expired. Very courteous and professional and helped me get the wheels out to my truck. Thank you to the management staff and Herbert! You have my future business.
I went to look at two different Stihl sprayers. Herbert was very knowledgeable and helped me make the right selection. He also assisted in setting up my warranty and showed me the the ins and outs of the new tool I just purchased. If you need a quality tool and even better help. Go see Herbert and the other folks at Tarpon Northern Tool!!
Very good place to get what you need super friendly stuff.
Always a great place to find quality, less expensive tools. Also, their clothes area has great prices and boots!
Excellent experience. A staff that is always helpful and gives me great solutions for my home projects
Did not have correct size storage tub i bought onlineMgr gave me next size up to keep saleGreat experience at store
Ordered a product for in store pick up that was advertised as having 1 available in stock at this location and paid for it online. Drove 50 mins to pick up only to have them bring out the product that was thought to be ours and said it had to be paid for, which it already was. Turns out it was someone elses that WASNT paid for that had to be picked up and they had no other of that product in stock when my card was already charged. All they said was sorry and the money should be back on my card by end of day. How do you save something that isnt paid for and I purchased the last available in stock online? Wont be coming back. Displeased with service. Waste of time.
Very good selection, but kind of high prices. But u can usually find hard to find items.
Northern tool has a good selection of stuff mo one else has. Prices are ok, and they now offer a military discount. Friendly, helpful staff too.
This place is very accommodating. Prices are reasonable. Quality is good. No problem with parking. The sales personnel are informed and intelligent. Always my first stop.🏝
They have a good selection of tools. Nice quality & a helpful staff too.
This store always has just what I need. The aisles are large, the store is bright and clean, and the people working there are friendly. I ordered something online and picked up from the store and the whole process was super easy.
Great management and super costumer service.
Outstanding knowledgeable staff, my favorite store to ask questions as
A great store
If you need a tool chances are they have it. And dont forget they are a great hurricane supply spot!
I walked in as two people were leaving and dont think there were 5 other people in the store. I wandered up and down every. single. aisle. looking for something in particular and not one person could be found to ask for help unless I walked to the cashier in the front of the store. This is the 2nd time for having a poor experience.
Very well laid out and super helpful staff............
Nice store, nice people, but a little too far to drive.
It has a lot of variety and brands. Little bit of everything. Fun to just browse and sift thru the bins.
Great online deals!!!
Good variety of tools and fair prices well stocked.
Super friendly staff always willing to help had everything I needed plus some
Great store to shop in, very helpful and attentive staff, store is always clean and organized
This place is just awesome. So are the employees!
The most disgusting store I have ever visited. The staff is rude, racist, unfriendly and downright full of it. A good advice? Never shop at Northern Tool, make it your mission to get these people out of business. No wonder the lot has like 2 cars shopping there. They do not accept returns on defective equipment, and the employees in store are especially rude, one lady even took off her COVID-19 mask to spread the germs and yell at us of how unsatiafied she is with the pu. Do not shop here, period.
My go to place for just about everything from tools to trailer supplies. Great guys working here.
Light traffic in store ..helpful asscociates
Cool place, has all the tools you need.
All that I needed I found and at a fair price and good quality.
Dont give you option of free shipping, system forced you to choose a 40 dollar membership.
Love the quality of the things I have purchased from Northern Tool
The store is clean, easy to find things, and the staff know how to help.
My first time in the store I was greeted by a woman who was there asking me about whether she could help me with my needs she was very courteous and helpful in the future I would not hesitate to return for the items I would need. I recommend this store to everyone. Thanks.
Love this place ! Very helpful staff and they have everything I needed .
Great customer service!
Friendly and helpful staff. Decent prices on sales sometimes, but mostly off-brand stuff. Usually plenty of parking. Note that only northbound traffic can turn into their driveway, and traffic leaving must go north.
Its a nice clean and organized store.
Unfortunately a very bad experience.I bought their generator took it home only to find out it leaked gas and did not sustain a constant output.When I returned the generator and asked for a refund the manager said it was office policy for me to take it to their service.This was after I had spent a total of $500 and 5 hours driving back and forth.This is their office policy on how to treat their customers for buying their equipment that does not work. I wasted more of my time trying to get their product to work in the first place.Their manager showed total disrespect for my time and was so abuse I had to take out my camera phone and start recording his abusive behavior.After which he calmed down and gave me my refund.Obviously I do not suggest you buy your products from them until they change their refund policy.
Knowledgeable and friendly staff
Staff was friendlyStore full of casters that I needed for the best price around
Great selection and great service.
Im very dissatisfied with this place,,I bought a generator for my RV and it stop working a week later they would not exchange or refund money back, we have been waiting over a month and nobody calls to let me know what is going on,went there 3 weekends in a row same.excuse waiting for a part, how long does it take to get a part shiped in nowadays?
Northern Tool is our go to company for all our pressure washer needs. Shania the manager personally went out of her way to bring products from another store to her store for us, that we needed urgently. We have been doing business with them for over 5 years and will continue to do so.Americas Janitorial Contractors, LLCHudson, FL
Great knowledgeable people.
Came here for generator during hurricane but they were sold out. Nice guy helped me however so 5 stars
Reasonably priced
Quick good service i was in & out
This place is dangerous. I could spend the wifes whole pay check here if i was not so disciplined. They have everything you need and tons of stuff you didnt know you needed. Love going there.
Didnt have part o was looking for...
Went to buy a portable 10×20 carport, on sell for $99.00,, had a $20.00 off coupon also they loaded it, get price and a great experience. VERY HAPPY
Prices were high
Does not have a verity as does harbor freight also pricing a lot higher
Staff is happy and helpful
Go to home Depot they dont honor their own coupons here
I called asked for a price of a refill of 10 cf acetylene tank they told me between $19-$25 for a refill I got to the store and the total came to $54 I was not happy and I walked out with out buying. But at least they had a tank available but they dont check to see if its a full tank or empy with a gadge like other places.
Had what I needed. Was in and out!!
They have about everything a guys toy store, if I hit on lotto I could fill a couple semis, gegenerators, pressure washers welders, trailers, tools, power tools, the quality is good and prices are fantastic, I have never heard anyone complain about the store brand
Always accommodating and professional. This includes both the Tarpon and Hillsborough stores as I shop both as a location convenience.
The staff was friendly on the phone and greeted us with a smile. They were knowledgeable and helpful. The store was clean and organized. I look forward to shopping with them in the future!
Came to pick uo stuff i ordered and everyone i came in contact with that worked at the store was extremely rude. Hope its better next time or im calling to talk to the manager
Very friendly and helpful. Highly recommend for their variety of products.
Great tools
Well organized and never too busy 😁
Exemplary place for TRAILER parts and pieces reasonably priced. Great employees are the ol proverbial cherry on top!
The staff was helpful and friendly
Found what I was looking for with a little help from the salesman. Nice store very clean well-equipped
Great place
Excellent service and pricing
Very knowledgeable employees. Glad to have shopped here
Always a good place to shop for tools
Excellent service
Great place. Good variety of specialty tools
Greeted me when I walked in and offered me help finding something at the same time.
Very helpful staff. Everything I need in one place
This is an excellent place for tools, great prices and helpful service
Good place.... have different stuff than the other places
Excellent tools and supplies and service. Somewhat pricey.
Great selection on items and very helpful staff.
They have just what you need but prices seem to be high.
Friendly, helpful staff. Good first visit.