Today, 9/17/20, I took my car in regarding a recall. Darlene, Service Advisor, gets an A+ for being not only a good Service Advisor but also a great customer service person. I would Ike to commend her for being so knowledgeable, helpful, and understanding. Great Job Darlene and thank you!
They are honest and I trust there work.
Love this place when you can have a appointment in these times get it done safely shout out to them for keeping their areas clean and having great workers !
Best prices on truck service in the area. Of course when its warranty its a great price
I have always brought my Escape to be serviced at Klammer and always have been very satisfied but today was even better because it was only 30 minutes for an oil change plus complete check up. The price was very reasonable.
Now prior to this visit Ive given fives. This past visit we waited 2.5 hours for a literally 10 minute fix! All because the person that checked us in dropped the ball, no follow through then when I inquired, everybody wanted to pass the buck, none of which was my problem and didnt want to hear.
Great service! My service advisor Rob Bender always takes good care of my car.
Caring staff. Could use a better waiting room
The best service dept around they take good care of my car 11 years it still looks new
Rob Bender is my service advisor hes the best ever
Very bad experience here years ago, had to switch service advisor. Went in early in the morning for a battery issue, never called to let me know car was done. Showed up at 2pm, only to be told they misplaced my car, so missed work that night because they took an hour to locate my car. It was missing while the porter was on lunch, Hmmm, maybe porter took my mustang out to lunch. Just saying that my conclusion to the mustang being missing.
Great service department. I recommend these guys.
People are very friendly, and helpful every time
Always quality products and excellent service
Great People to Have your Ford Issues Taken Care of Service Reps Are Very Thoughtful of your Problems 👍
Great service always treated right
Took 3 days for a small job very expensive
Professional and it didnt take very long
Very poor service