Great sales team, willing to help you and to answer all of your questions went above and beyond of what I was expecting. No pressure sell at all, made an offer but unfortunately we couldnt come to an agreement. Only complaint I have is that there are credits that make the price of the vehicle look more attractive if you qualify for them. (Trade in vehicle and finance with dealership).
Great sales experience (thanks, Joe W.). I had an issue come up but management promptly took care of it. I wouldnt hesitate to recommend Ferman in the future. Thanks John and team.
The first time, in May, I dropped my van off for an airbag replacement. The van sat untouched for the entire weekend.The service manager did apologize and offered to discount the service for a future date.After a month, I finally got it back in the shop. Its important to know that they told me it would take 3 hours.After 7 hours I had to call and see what happened to my van. Same thing as last time, they didnt touch it!They held it overnight, and said it would be done.Guess whos airbag light is still on????
The worse customer service, too they present false information regarding warranty and coverage. Tony Lang is the worse, rude and is a liar..
Ferman chevrolet sales and service is great. But waiting on phone for 30 mins for appointment is unacceptable.
Happy to be back with Ferman. Our salesman Dan was great, everything went quick and smoothly.
Always courteous, efficient and knowledgable!
Take your car or truck to the professionals. Had a Intermittent electrical problem with my truck. Ferman service did a great job of fixing it at a fair price. Thanks so much for their help.
Amazing!! Way beyond expectations. Everyone at this dealership is so wonderful. From the sales to finance, this is hands down one of the best dealerships I have ever bought a vehicle from. Highly recommend you go there!!
Ive been coming for years. An since I became a widow I will continue to come for my car service here. Employees are very nice.
You can take a chance and go some place else or come to Ferman, piece of mind get it done right, anything that goes wrong they take care of ASAP and work with you. Been a part of Ferman Family 20 yrs now any questions!
These guys are very professional and are always ready to help. Their prices are also very affordable and they wont try to hardsell you. Recommended!
Great service friendly faces. Whats not to like... great place
Great job done
Oh my what a great Chevy dealer and wonderful employees C J Creager is the best
We bought a used truck from this dealership 2 weeks ago. Great group of people. The truck was very well detailed and they also took the cab off for us because we didnt really need it. We bought it to haul a 5th wheel trailer. Best car buying experience.
Great sales and service departments. Rob in service is always a pleasure to work with.
Ive been to a few dealerships and this is the best one I have been involved with. Purchased a new car and have had the maintenance work done there. I have been completely satisfied through out the whole process
Went for a service check. Although they couldnt replicate my issue, the attention was good.
I had my wifes Chevy Cruze towed here after some car trouble. I brought it on the weekend and left the keys in the drop box for them to look at it monday when the service department reopened. I was notified Monday morning about my car. They worked and ordered the parts quickly. Since this is during the COVID-19 my service representative Tom let me know that they where having a discount to help everyone out during this pandemic. This very kind gesture took my cars multiple problem bill from $700 to $580. I am extremely grateful for this company. I highly recommend this place to anyone in the area. I will refer friends and family!
Never bought a car there. Drove in unannounced with low tire pressure, and they took good care of me. Now I know thats not much, but when I buy a car the service department is a big part of my decsion. Go talk to them.
This is a terrific dealership. Everyone who works there seems to really care about my needs. They go beyond what is expected . Ive never been disappointed with them. The place is clean and well maintained. Service is good and they stay on top of things.I doubt youll be displeased if you choose to have them work on your car or sell you a new one. The place is kept spotless.
I was only in waiting room as the fixed recall item on my car. But good coffee,a cold bottle of water offered to you.Clean and hospitable. Work done quickly on.my car.
Good friendly service and they dont till you, you need stuff unless you really do need it done.
ITS NOT A PLACE TO TRADE YOUR VEHICLE INTO. THEY REALLY DONT EVEN LOOK AT YOUR TRADE IN. BUT SERVICE DEPARTMENT IS GREAT.
Theyve got a great waiting room with plenty of seating plenty of coffee and pastries and lots beautiful cars to look at if youre going in for service be prepared spend some time in that waiting room because an oil change and tire rotation it will take an hour 1/2 however they do is safety inspection on the vehicle and they are very thorough mechanics under warranty there is no charge for their service and they are competent and very polite I give them 4 out of 5 stars if their service was faster they would get 5 out of 5
Best Dealership offering good car servicing and accommodating staff.
Always great service! Service advisors are professional and friendly. Highly recommend!
Easy, quick and efficient
If you are looking for a vehicle, Ask for Bogi! He is a great guy and he will help you in every way!
Best car buying experience we have ever had. Highly recommend this place.
Great experience buying a gmc terrain denali. Sales staff was great finance guy was awesome. And yes this is a real review. Best car dealership experience I have ever had.
Excellent service!!! You must buy your vehicle here!!!
Best dealship and service dept I ever saw
Thank you. My cares were taken professionally and knew what my car needed.
Great sales staff, phenomenal service department!
Ample selection along with great staff
I wait 30 minutes for help, and people around tock lafen,and no help..
Tried to buy a used Jeep but couldnt get to the payment I wanted. They at least tried this time. I am going to wait & get a new one. Thanks any ways
Great service. Service Manager Tom is AWESOME!!!!
Price leaders to get you in the door. Watch for all the fees they add on
I dont trust them
Looking 4 a car here
Great people and service.
Love this dealer and personal
Love our new SUV
Found the car we wanted.
Quick service very nice place
Courteous. Oil change
Service representatives are always professional.
Bought a car, good experience.
You out to see my 2018 silverado
Great service
Good service
Great service department
Great group of people
Great sales staff
Great People
Awesome
Service department is #1!!
Nice service
Low moral
Great service