This has been the best business decision we made upon buying our new home 4 years ago. Every encounter had been pleasant and professional. This company is prompt and their customer service is excellent. I recommend them highly. If I could give them 6 stars ⭐️ I would.

We have been getting great service by W.H Riley.The whole team is pleasant to work with and they areA well run organization.Always quick to respond at a moments notice.The technicians are very knowledgeable and friendly.Highly recommended!!!

I have no complaints. He arrived earlier than was planned for, so we werent home. He left a detailed message. We have never had a problem with service.

The 2 technicians were polite and did a wonderful job,quickly and efficiently. Left no mess behind. Excellent workmanship. Most importantly our A/C is working perfectly now. Thanks Riley Guys! 😁

W H Riley repaired my air conditioner in a very professional manner. The technicians were knowledgeable and explained what they were doing in terms I could understand. Thank you.

The Service Tech arrived on time, conducted a thorough system analysis and performed the annual tune-up on the furnace in a timely manner. Was very pleasant and cleaned up the area before leaving.

WH Riley always provides great service! They follow up on questions and they are always there when you need them. Great follow up too! Highly recommended.

The technician showed up just after 8:00 am (I was given a window of 8 to 8:30) which I appreciated as I had to get to work after the appointment. He was very polite and friendly. He did what he had to do and even did more. He needed water outside and my line was shut off in the cellar. He found it thru the boxes etc and also came back in to the cellar to shut it off again. This technician has been at my house b4 and I hope I get the same person the next time something needs to be done at my house.

Came the very same day. Did the job. I applaud them in this day and age of everything taking so long.

JOE. AS ALWAYS IS PROMPT, KNOWLEDGABLE AND POLITE. VERY PROFESSIONAL

Once again, Patrick, was prompt, very professional, informative and highly skilled.Over the past 12 years I have had nothing but the best service experience, It is always a pleasure to deal with the good folks at W H Riley!

As always, it was a very professional, courteous, and good delivery of service. The technicians arrived right on time (a little early actually).

Everyone, from the receptionist answering the phone to the technicians completing the job, was polite, understanding, and willing to provide information to help us understand exactly what we would be getting for a new heating/hot water system. They were quick with providing documents for rebates and HEAT loans. Also, everyone was on time for the scheduled appointments and work days.

Very Professional employees on time, friendly and knowledgeable. I would recommend them highly

The technicians were knowledgeable about the work they had to complete.Thank You 😊

Tech showed up promptly as scheduled and for my annual cleaning. Job was completed correctly and the technician knew the details of the job. Again, great service by WH Riley.

Great service, very knowledgable and professional

A/C unit failed the Friday before Memorial weekend.. Called Riley for an appointment and they made one for the following Tuesday at noon. The technician came an hour early and had the system repaired (new starting capacitor) within the hour. This experience was typical of every unexpected need for service we have ever had with Riley over the years.

I am so disappointed in their service, and the manner my complaint was handled. They came out and delivered oil, which entailed removing the lock from our fence, and opening the gate to get to the tank. They filled the tank and left, didnt bother to close or lock the gate, which I noticed as I saw my dog walking down the driveway to the street. I called to complain and they just said to pay the bill and they will close the account. Seriously? Last I will do business with them.

They came two times in a 20 day period. They show up almost every month. I was charged $800 the month of February because they decidedto show up the 4th and the 24th. Insane. Going elsewhere. Their advanced computer system is a little to advanced for my liking. - Also. After I called them. I get an email from Mike - stating I need to pay my past balance or they are not giving me oil. Seems like a little fear mongering because he got a complaint. Rip off company.

W.H Riley & SonVery cautious from beginning. Customer focus company. If you are looking for hearing and propane. Riley and son is the place to go.

Recently had problems with my furnace, so I called W.H. Rileys service dept. and they sent out a repairman in a pretty short timeframe.

W.H. Riley has been excellent to us. We moved to Taunton in 2017 and they have been our go to for oil and ac services. We are very pleased.

Always punctual and professional. Used Riley for about 30 years and wouldnt think of using any other company.

These people are the best. Very quick response and helpful both in heating propane furnace repair, propane delivery and air conditioning repair.

The service was great. Always is with W.H. Riley.

I called for a service call in the morning and the tech was there at 1:00. HE WAS VERY PROFESSIONAL AND FIXED MY PROBLEM WITHIN 30 MINUTES.

I live in a mobile home park 4 1/2 years old. Ive never had a tune up done on my propane gas furnace because it was a new system. Since it was almost 5 years and $150 I was quoted I said well better do it. I change my filter once a month because of allergies. The service man comes and writes on the invoice he was there 1/2 hour. He was he walked outside to make sure there were no nests on my propane tanks, he came on with just a flashlight, opened the furnace door and looked around said everything seems to be ok NEVER took the metal screws out to vacuum inside the system to get out dust or bugs that was done for some of my neighbors and said I was all set. I said what about changing the filter since you did nothing else. He said well its not reallly dirty and I said I should at least get something for my money. I reported this to Jean at the office who had the nerve to say you just want to get ouit of paying the bill. I was furious. I work full time pay all my bills but $150 for doing nothing ???!!! She tried to rationalize this ridiculous situation. By the way the filter is $20. So if you are planning a tune-up tell them you want in writing whats going to be done and think. If you can change a filter no need. She said well if something goes wrong in the middle of the night I hope you can fix it. I said of course not then you would be coming to do something. One thing I can say Riley is very good at is sending out bills promptly and making deliveries. If you are on a budget plan as I am and have excess $$$ at the end of the 10 months as I did $300+ I had to call and ask to get a check sent to me. When I said why dont you just use this money for the first fill up of the season. Oh we dont do that. Yes because they want the interest. At our development we have no choice but to use this company. They put in the tanks when our homes are built and only do fills unless you call them for a service call. I just went to re read my review and they had given it 4*s people I gave it one star!!!!!!

I’ve been with wh rhiley for years now! Great service!

Last visit on7/10/2019. Follow up on AC problem with not cooling, Freon low. TechsAdded a coloring agent to check for leaks. Two week check up, showed no leaks at this time. Since it is cooling properly now. We will wait a little longer. Keith who was the Tech that came 7/10, was very knowledgeable, patient, and explained everything.

Hi- We have lived in our home for 20 years and W H Riley has been the only oil, propane and furnace repair technician we have used. Our furnace is getting to the end of its useful life, but they came over and did a repair to get it to the point where we can replace it this year. Thank you for keeping it running all of these years.

Cory was great

Extremely reliable Company: I have been a customer for 30 yrs. Excellent Service and price.

The mechanic was professional, clearly stated his assignment and the completion of it. He was orderly and friendly. Thanks for his service!

W.H.Riley has amazing professional service !!From there oil delivery to prompt service !!Amazing well run organization . Ive been with them for at least 10 years and very very satisfied !!Dont listen to the prior negative review, must be competition trying to cast a negative light due to jealousy etc.... Im 62 and experienced many oil companies in my life time and I started with W.H.Reilly about 10 years ago and they are the best !!!There customer service is remarkable !!Kudos to the owners !!Tony Luizinho43 Porter StreetBerkley, Ma 02779

They are awesome, courteous, give you information you need to know

Worst company out there very rude arrow fuel is great out of Seekonk forget these guys W.H.Riley is no good

Great company, quick to respond, knowledgeable, respectful, and efficient.

Polite,prompt good workmanship.

Great service