Vanessa is so much more personable and accessible than the previous property manager. Very conscientious. Convenient location for me.

I was helped this morning by Vanessa. She knew her product and was very knowledgeable about the storage facility. I probably made my decision to rent at Public Storage because of her. I actually had 2 more places I was going to look at and I decided to stay right where I was and get this checked off my list for the day. So a very good experience was had...

Vanessa was very helpful and kind when setting up my rental unit. She even stayed later to assist me and answered all questions. I would highly recommend this facility.

Vanessa is amazing and super sweet! She went above and beyond to help me with all my storage needs! Thank you so much!

Vanessa was super helpful and informative when I was reserving my storage unit and made it a very pleasant experience! Thank you so much!

Curb appeal is terrible. This location makes money hand over fist from the locals and it is an absolute eyesore every time I drive by.

I just left from checking my storage and was greeted with great customer service. I came with tons of questions and Miya was very friendly and professional!

Clean storage areas plenty of room for my sons things

Jessica is Over the top customer care. Greetings was fantastic She is wonderful smiles and kind. A great helper in all you needs much more very patient and diligence in her works showing everything to me. She is very honest trustworthy professionalism in her work. Attentive and focus. I’m so blessed to meet a beautiful lady with a beautiful heart. Great facility and clean. -Walter Flores

The people who work here are pretty rad when theyre here. I would totes give them a higher rating if they were in the office during their posted hours. Oh look, they stopped in sometime between 2p and 430p to let folks know they might come in on Saturday.

I have my stuff in storage there its a great place to store what you need to

Staff was friendly and the facility is very clean. Easy access.

Miya was so helpfulIn this very difficult process got me exactly what I needed

Miya is a great addition to this store. Stopped in for payment and questions on additional space she was very thorough

I stored my belongings since March. Got my stuff out in August. I get my stuff out and something ATE my couch. And then some of my things were ruined because roof was leaking and when you look above you, its all brown from rust and rain water. So definitely not gonna go back. And of course I dont get reimbursed. The person was never in office. I go 2 hours before they close and they closed early when the woman told me she would be in the office on the phone. Pfft.

Trina was wonderful & very helpful with my process for getting a storage unit. She was very knowledgeable & quick with what I needed to do & addressed any concerns & questions I had. She also suggested the Damp Aid to keep moisture out of my unit, in which I purchased 2. Very good place if you want your storage kept for a reasonable price. They also have storage insurance up to $5,000 for any belongings that get damaged up to that amount. Trina is great & so is public storage!

Trina was very nice and gave us all the info we needed. It was reasonably priced, quick and easy. I would definitely refer a friend here. Thanks Trina For Being Awesome! 😀

Your average storage spot, nothing special. lot is clean and staff was friendly once I got someone in the office.

I needed a rental unit, but didnt know which size. Caroline was amazing, she helped me realize which size would accommodate my belongings.. She was courteous and made sure we had everything we needed.

The Lady who helped me was great gave me great directions to my unit very timely and extremely helpful. I will be giving anyone I know moving that needs more room your recommendation

I came in and purchased boxes and tape. Trina was very helpful in what boxes I would need for the items I was putting in them. I wasnt even going to purchase the tape but she went over why I should purchase the tape and changed my mind. I would recommend anyone who is needing storage boxes to come to the Public Storage in Taylor. Trina will help you with what ever you are storing.

Dont rent from this location they have a rodent infestation!! I am so disappointed with this facility. I have had an indoor unit here for 3 1/2 years and I thought my things were safe and secure. I go to get my belongings out of storage to move into my new apartment only to realize that my unit was infested with Rats. I had to get rid of all my clothes and my bed as the had chewed through almost everything. My belongings were only 3-6 months old ehen I got my unit. So I file an insurance claim for my things and was told I am only entitled to $250 after my claim has been reviewed. The insurance is bs and is a waste of money. So now I literally have to go out and buy everything all over again. This company is full of bs as well. There has been other reviews of how others have had the same issues as far as rodents in their units. I was glad that they didnt shred my daughters high school diploma. Even one of the staff admitted that they have had this issue before. She witnessed how they had distroyed my things, and said she wouldnt want closes that rodents had been on an urinated on. But they are still renting out units and only offer this bs insurance.

Excellent storage place to work with. Thank you Trina for being so nice and on top of everything to help with setting up my storage unit. Trina followed up after our initial contact to make sure I was all set for my scheduled appointment. I highly recommend this location and to work with Trina :)

Never open when there suppose to be. Can’t pay bill when it’s never open. So I can’t get into storage unit to get my stuff.

The property is very nice and clean, definitely recommend storing here

Raised the monthly payments so I will be looking somewhere else.

Great place, awesome manager. Very helpful and friendly

When I first came into Public Storage the service from Trina was very welcoming. I continue to stay here with Public Storage due to the fact that Trina was very helpful in every way possible. Her coworker Wendy was also very helpful. Its been a pleasure being here.

Caroline is amazing. She helped us check in and out and even accommodated in other ways. She’s super friendly and a pleasure to work with.

Wonderful experience with Trina and Shareef. Professional and helpful and very nice. I would definitely rent here again

Jessica is the best so helpful and kind.

Trina was very confident and showed excellent customer service while helping choose the correct unit for our needs. She is very compassionate and knowledgeable about her position with Public Storage.

Trina did a great job by asking questions that pertained to the size of a unit we needed. She took her time and showed us a unit that would meet our needs. Also, she answered all of our questions regarding Public Storage. Thanks Trina!

Caroline was courteous and helpful.explained things well.Cleared up the main offices poor info.Thanks, Caroline !

Came in the other day to purchase some boxes and packing paper and Trina was so helpful and knowledgeable. So glad I stopped here for my moving supplies. Much better quality than the competition!

Jessica was very friendly and helpful. Great customer service

Trina is extremely helpful and professional everytime I come in. She explained everything so I had no questions.

I had such a good experience getting my storage unit, Trina and Wendy were so helpful, very professional, knowledgeable and compassionate. I would definitely use their service again as well as recommend this location.

Trina was fantastic today, everything from the courtesy call all the way up to the walk in and checkout. Very kind and friendly overall makes me feel happy we chose this Public Storage.

Awesome rates and friendly service. Trina got us in for a meeting same day to help us find a storage solution for our company. She was a pleasure to work with from start to finish! Very happy with our experience with Trina and our new space at Public Storage Taylor.

Both ladies were great! I had lots of questions and they were very patient answering them. The units looked very clean and Im looking forward to moving my stuff in. :)

I love the great customer service from Mary Kay and Trina at this location. They work hard to make sure you have the right storage area to meet your needs. The storage areas are always clean along with the outside grounds. If you are looking for a great place to store your items call them!!!!Thank you for all of your assistance!!Doria

I came in today to get a box for a belated Christmas gift and I was going to buy a large box and Trina asked me what I was putting in the box and I happen to have it in the car and I brought it in and found out I did not need such a large box. If I would have put in into a large box it would have bounced all over the place, instead I got a small and it fit perfect. Like I say almost every month Trina is the best at helping with storage packaging.

Miya was great

Very clean facility. Very easy to find and my storage unit is very spacious. The customer service rep Trina helped me out a lot she answered all of my questions showed me my options and help me make a decision all while being very nice and she complimented me that was really sweet. The other thing I liked was they had a cart to take you to each storage unit instead of me driving my own vehicle through the property like some other storage places I have visited

I must admit at first I was concerned when forced to buy a lock from the lady but it was very simple to get a unit and when I upgraded to a bigger unit Trina made it so simple and explained that the other lady was no longer employed! Im very happy with my service and will probably upgrade again and definitely recommend Public Storage to everyone.

This is a clean safe place to store your important belongings that has a incredibly awesome staff that works the office .... maintains the property and does the Taylor Store customer service as well.....I highly recommend this place for anyone looking for a secure worry free storage unit.....I have been with them since April of 2009 .... with no incidents.... I miss Mary Kaye however......

The staff has been very helpful and friendlyespecially Trina. The storage area is clean and in the winter shoveled so that you can get to your unit. Email sent as a reminder is helpful to remember monthly payment. Never a problemexcessing gate entry.

Standard Public Storage facility. Stored things there for a few months. Worked with Trina - no complaints and very helpful. Was friendly and made due on their deals. Storage space was clean, no critters. Could improve on their plowing runs, but was a difficult year for snow management.

Wendy is a dream customer service representative! She was pleasant, helpful and went way out of her way to make sure we got what we needed. I would recommend dealing with her.

I came in looking for a space to rent. The lady by the name of Trina asked me what I would be storing she was very efficient in showing me the exact size I was needing. I am so happy with the friendly service that I have been back numerous times to buy more packing supplies. I would highly recommend this store for storage they are very friendly and helpful.

Jasmine was very helpful and made sure I got the correct space regardless of the snow storm that was occurring. Facility is very clean and organized and you feel safe in this facility. Renting process took less than 10 mins. 👌👍🏻

Great Job performed by Trina & Jasmine. They both did a very good job with answering all of my questions, very pleasant and courteous.

Reserved a unit online and received a call within 10 minutes asking if we had any questions. We went over to view the unit before renting (climate controlled). It was very clean and well kept so we decided to book. Marikaye assisted us and everything was done efficiently and in a timely manner. She answered all our questions and was very friendly. I highly recommend this location

Trina took very good care of me and my needs ..thank you

The property manager Trina is very helpful and friendly. The property is always clean and it makes me much more comfortable storing my things here. I would highly recommend Public Storage in Taylor to store your things!

Recommend this location. Payed my bill here because it’s closer to me and Trina is a very professional and helpful person. I will definitely be a returning customer.

Trina was efficient and very polite. She made sure I understood the contract and exactly what I was paying for. Excited to have a place to store my items before my big move into my own place!

For the most part say great service Queen Endora price to be a just a little bit for the most part thats where I would be

Trina was wonderful. My daughter has a unit and we love her. I appreciate her for her service with helping us. She explains everything very well so we can understand it.

Wendy has very helpful and awesome! 5 stars! Would recommend 10/10

We are planning a move to Florida and need short term (under a month) storage. We wanted to checkout storage options and Marikaye and Trina at Public Storage were extremely helpful. They led us on a tour of the storage units to see for ourselves the best size. Also they showed us indoor and outdoor units and advised on the correct lock. Very pleasant and informative. A pleasure dealing with them.

I went into public storage to purchase something for the dampness in my unit. Trina was able to help me find the products I needed. Good price. Trina has the best customer service.

GOOD PRICE AND EXCELLENT HELP AND KNOWLEDGEFROM TRINA

This is my second time renting a space from them. It was great last time and this time was no different. Trina was very helpful in making sure the right unit was selected for what I needed as well as showing me the different options in person. I will definitely use them again.

No waiting, she ( Lameka) was at the desk ready for business. Lameka was very informative and answer all my questions and questions I didnt think of but I will need for future Visits or business. Im given 5 stars because of the customer service and this isnt even her regular store.

Trina thank you so much for answering all my crazy questions and not being annoyed with me. You were so helpful.

Ive been using this site to store a car each winter for 5 years. They always make sure that they give me a clean storage room and are very nice. The price IS a bit high, but at least I feel the car is safe in an all metal building.

Great location with good customer service. Felt comfortable storing my items I could not fit into my house for a few months while we were undergoing some renovations. Rachel was the best!

Just purchased a queen mattress cover from Trina. She is very delightful and seems to be very customer oriented. Will recommend to other friends and family.

Trina was so kind and helpful with everything. The facilities are very nice.

Great prices and even better customer service. Trina made everything go nice and smooth. Glad I chose this location. Thank you!!

Friendly service. Trina was very helpful and explained everything in detail. I definitely would recommend Public Storage in a Taylor to everyone!

Trina was absolutely awesome! Sweet and very helpful

Trina was very helpful in getting us set us with our storage unit. She took her time to show us a couple different units so we could choose what best fit our needs. I would definitely recommend this location.

Marikaye and Trina are wonderful and friendly. This is my second time renting at this location and both times my experience has been great. I will continue to come back to this location when I need storage as long as they are here at this location!!! :-)

Trina the Clark is so awesome, she goes out of her way to help you and shes a blessing, she also knows her job and dose it very well. 😁😁😇😇😇😇😇😇😇Im a very happy customer, Thank you Trina.

I always come to this storage facility for my storage needs. Trina Henson is a very hard worker even thiugh she does most of the work herself because i hardly seen anybody else she get the job done.. This facility is clean and unlike other facilities i have been too this one make a hard effort to make sure its a pleasant experience because as we all know moving is stressful so dealing with happy employees makes it so much easier

My mother rented a unit from Trina and we would recommend her. She was very helpful and friendly.

Good deals for anyone needing any size of storage and prices on the products... And Trina Henson will be there and help you with anything that you need and decent size with anything you need

Marikaye was really sweet and nice. She made everything easy to understand and even joked around with us. She understood what we needed to do and made it an easy process. Definitely a great experience.

The Lisa was very informative, knowledgeable, well spoken, very nice and clean. Will be going back! Thank you for wonderful service!

Great atmosphere, great attitude, very knowledgeable! Would recommend the employee Trina

HORRIBLE dont store your things here Rat Infestation and my unit was dirty and full of gravel. Even after not opening it.

I rented a 10 X 15 unit for $1.00 for the first month. Thats all I needed. Trina and Marikaye were both very helpful and friendly, Trina showed me around and explained everything very well. I signed up online to make the registration easier. I was shown around, signed papers and was out of there in under a half hour. The place is very neat and clean, well lit. Very close to my home which is what I was looking for. Will rent there again if we need to. They had boxes and packing materials if needed, but I already had every thing in boxes at home and ready to go. Seems like a great place for all of your storage needs.I am completely satisfied.

Easy to get to, fast service, clean and secure.

I love it great management

Trina Leigh is an excellent worker and helps the customers out if they need any help with their assistance

Trina is amazing . She follows the golden rule

I want to express my appreciation for Kelli who took care of me when I rented a storage unit yesterday. Kelli was very helpful and made the process of renting the unit easy. We had a problem with the fax machine but even through that Kelli facilitated a way to resolve the problem. Thanks.Gerald Diserens

Trina was very helpful finding me the proper size unit to store my belongings.

Trina is honest, fair, knowledgeable, professional and treats you like family. Trina is truly the face of the storage facility on Pelham rd in Taylor, MI.

Trina was very helpful and friendly. I recommend this location for your storage needs. Thanks Trina

Was going through a big move that was very stressful. Went into Public Storage to buy bubble wrap for my dishes. Was greeted right away. With the help from Trina and Mary Kay I was able to feel more at ease with my moving experience. Ty for all ur help.

Storage unit what more to say. Seems safe

Trina is always very helpful. She is courteous, efficient and friendly. I appreciate her assistance. Thank you Trina.

Mary Kay and Trina was very helpful and kind. They showed me several units but they were above my price limit. Also, I was looking for packing supplies and treated with the most care and friendliest service.

They are super friendly and very helpful. I got a unit that was too small for all my stuff (all my fault) and they easily accommodated to my needs and helped me get a much bigger unit that was perfect for me. Would definitely recommend them to a friend.

Great and friendly services. The property manager, Trina assisted me with all my needs. Highly recommend. Pricing was excellent.

Came in for prices and trina and Wendy were very helpful.. I would definitely be back to rent..