I would definitely refer this company to friends. Nice people, very knowledgeable and accommodating. π
I do not recommend this company.They approached me to do drop ship. Sent me a really nice sample and we negotiated, for me, a great price. They made a few mistakes and had a few miscommunications in the beginning that they corrected. They said they have a 7-10 business day turnaround time. It took almost a month for them to get my orders out. I gave them approximately 60 orders with about 70 or so items.During week two, they lied to me on a Wednesday and said all my orders were packaged and ready to go out. Went as far as to say, the only way they wouldnt go out was if the carriers couldnt carry them out. After seeing, only about five packages were sent out between that Wednesday and Friday, I called and was told my orders were stacked up to be printed. But on Wednesday, everything was done. What was the purpose of lying?After they didnt deliver what they promised, never apologized (or gave a reason other than being behind a few days) and lied to me, they have the nerve to have an attitude with me using a lot of ! in their most recent emails to yell at me and said their business is terminated with me. That was determined when it took a month to get my orders out.I paid in advance and required them to deliver what they promised. They did not deliver what they promised and disrespected me.
Great experience from start to finish. Took my design, and made awesome shirts. Top quality shirts, not cheap dollar store, see-thru junk. Thanks for the quick printing. Never knew my large order could be done so fast.
First Pass Apparelβs customer service is out of this world!! Communication with them was easy and they knew what I wanted when we were talking. Other companies I have dealt in the past took going back and forth 4-5 times.Once I received my order with them, I tested their quality. The inks looked great and to date I have washed them 20 times and they still look fresh and show no signs of wear!! I am thoroughly AMAZED!!!I am so impressed with their entire operation and attention to detail!!THANK YOU!!
Brian & Marvin did an excellent job on creating and finishing custom shirt and custom hoodie for me with same day turn around! Absolutely quality work and friendly service with attention to detail!! I highly recommend using First Pass Apparel for your custom jobs.
Brian did an amazing job on basketball shirts for my boys! He was in constant communication with me, gave me a lot of options, and his prices were fantastic! Brian can do anything you can dream up and gives exceptional customer service! I will be using him many times again and highly recommend he and his team!
Brian and his team did a great job on a t-shirt order for our sports team. We had custom shirts for the whole team with less than 24 hours turnaround time. The shirts looked great and everyone was happy. I highly recommend them for your t-shirt needs.
Marvin, Mauri & their team do awesome work. Love the shirts I got. Alot of attention to detail. I highly reccomend them for your shirts, hats, jackets, patches & embroidery needs.
These guys are AWESOME! From the time I initially called until I walked out the door with my shirts, it only took two hours! They were so kind and helpful. If you need printed apparel, First Pass Apparel is the place to go!!
They did a great job for my friend who ordered these shirts....They looked fantastic and you couldnt even feel the print, Unlike the screen printed ones he ordered last. The screen print felt like sandpaper.The shirts they printed on was soft and fit fantastic also. I would refer people to use this company. Great turn around, no set up fees and my friend only ordered 6 shirts which is unheard of. They didnt charge him an arm and a leg either....
I placed an order with them and they had it to me within 5 business days. They helped choose high quality shirts that would actually help my prints look really good! These guy are awesome and would highly recommend them.They are fast and produce really high quality stuff!
Had a custom birthday shirt made for my niece. Wonderful product, fast turn around time. Will definitely be using them for more orders in the future.
The custom masks name for my daughters school were perfect! Top quality and excellent service. Everything was done and delivered on time as promised.
Great customer service. Shirts were awesome, high quality materials, great fit and the print was awesome! Highly recommend First Pass!
The team over at First Pass Apparel did an absolutely incredible job with our very large order. We are incredibly thrilled with our overall experience and would highly recommend to anyone looking for high quality affordable printing!
Stunning Quality, Amazing Print job and ABOVE all exemplary Customer Service. Arguably the best in our area!!
Ordered Masks with company logo for employees and customers. Quick and easy with no design cost.
Quality and customer service was fantastic. Also, amazingly quick turn around. 6 stars!!!
Very good quality and very good customer service
Top notch quality and total commitment to customer satisfaction! Highly recommended!!
Great quality, great price and on time!!! I highly reccommend!!!
Great customer service and top notch quality!!