Got the passenger rear tire replaced because of a screw, so we would have a safe drive to STL. On the way back, the driver rear tire ended up leaking and luckily didnt blow on us before we pulled over to put the spare on. There were multiple huge patches on the tire where tread was not only flat, but unraveling and frayed. I personally feel like its dangerous and unnecessary to allow a person to leave with their tire like that and never even mention it. The vehicle was obviously lifted where the rear tires were both visible to the technician. We had no idea the other tire was that bad at all. We knew it would need changed soon because we had replaced all 3 of the others within 6 months and we drive 2+ hours every day for work.
Wonderful service and products can an will help with all your questions and concerns. As a woman I give it 5 stars. Didnt try to over sale me products or services that I didnt need. A big thank you
Did a great job on my tires. Big open lobby you can see exactly what the techs are doing.
Great service! And the guys I had to deal with there were very professional and did a great job on replacing my tire
Great service, friendly staff and they go above and beyond to make sure you are satisfied!
Was referred to Neal Tire Service by the mechanic at Taylorville Walmart. Needed a special key to remove locking lug nuts on my car. An employee, James. Was outside the Neal building working on a truck tire. When I drove up beside him he came to my car and immediately began helping me with my lug nut problem. He even got, Mike, the district manager to assist. This kind of service is very rare and deserves to be acknowledged. Would have purchased the tire needed, however they do not carry the brand o needed. Neals does a lot more than just tires. They are a full service shop. Put this business on your go to places for all of your automotive needs.
They fit me when I had a low tire even when they were very busy. Great staff! Thanks Scott!
Great service and people thank you folks 2 new tractor tires look great
Great service as always thanks guys
Great place.
Always great service.
It was very good Service
Went there twice recently for two separate issues. Both times they worked me in quick and got the job done for a great price. Professional service!!
They fix Truck Tires. In and out quickly.
They got my car right in, fixed it promptly and were very professional. I will recommend their service
GREAT SERVICE
As a team members of a small business we always try to keep other business going. One of the owners of the small business I am part of, took his truck in last november for a quote on tires finally about to get the tires for this truck which we thought would have been about 400 bucks after receiving a call saying it would now cost 1200 bucks the owner of neils got very nasty when we questioned the price jump he gave us some run around about the quote was for car tires now why would a person give a quote for car tires on a big work truck. To top it all of this guy told my boss to come in and basically offered to throw down with him..... very unprofessional and shady will never do business with them again.... really wish larry would still be there at least he would have made things right and gotten better customer service
Great place for tires and more
Great service
Fast service
Great Service!