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Inmod.com
668 American Legion Dr, Teaneck, NJ 07666, United States
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Inmod.com
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Me
Review №1

Amazing personal customer service from Sara and team. My sun shades turned out great—perfect color, top notch quality and craftsmanship from Joe. Thanks so much. I’ll be back!

Do
Review №2

We loved our chairs from INMOD, just as pictured. When one small part was missing, we contacted their customer service. Erik took over, confirmed what part we needed, followed up with a tracking number and made sure we received the parts. It is so refreshing to deal with one person, who knows the situation, responds quickly and stays in touch. He was knowledgeable, professional, pleasant and courteous. What more could one ask for, he truly defines what we all want in Customer Service. I would never hesitate to order from Inmod in the future.

Le
Review №3

This was our first experience purchasing furniture online, sight unseen. I wondered if the dining table would look better in the pictures than in person but to my astonishment it was far more impressive in person. It’s high quality and expertly crafted. We look forward to inviting friends to dine with us on this literal work of art.A key reason why we will shop at Inmod again was the professionalism and care from customer service agent Briana L. She responded to our needs quickly and with the utmost care.

Ka
Review №4

I would highly recommend working with Inmod for all your home design needs. The products are high quality, priced extremely well and the customer service is consummate. I am so grateful I was fortunate to have the assistance of Erik as my customer service representative. He is an excellent communicator and followed through with every question I had and guided me every step of the way through tracking my Kent counter stools to my home. There was not a single query he did not attend to in an extremely timely manner. I felt so supported as a consumer and cant say enough about his commitment to serving his customers. Inmod clearly hires top notch talent for their customer service representatives. I would shop with Inmod again in a heartbeat. - Karin

Ti
Review №5

Had a little problem with shipping and they took care of it right away! Thank you for great product and great customer service!

De
Review №6

Marchesa Bar Table/Peyton Bar StoolsReceived replacement Marchesa Table (1st one damaged in shipping) at no charge, along with pair of Peyton Bar Stools that we ordered. Both shipments arrived with boxes damaged but thankfully no damage to any of the pieces -we love all and excited to have in our media room! Thank you, Sara for all of your help!

To
Review №7

Unpacking the boxes, we discovered that we had ordered the wrong color for seats on counter stools. We called customer service and were offered the chance to purchase replacement seats; the pandemic precludes companies from accepting returns. We bought the seats we should have ordered and are very happy. We recommend Inmod because their products are top drawer and their customer service is understanding and very helpful.

Sa
Review №8

Erik’s customer service made all the difference in my challenging experience with InMod. He listened to my frustration and showed empathy, which made me feel like he cared. He followed up with several emails to ensure all was well with me as well as my order. When he found out that there was a problem with the delivery, he looked into it right away before calling me back to provide a resolve. He is the ONLY reason I would be willing to give InMod another chance! Thank you Erik for making lemonade out of lemons. You’re awesome!

Am
Review №9

I made a mistake with my address and the company did a nice job remedying what happened. We just put our new bed together and it looks great!

ma
Review №10

Erik is a rockstar employee!! He took great care to make sure I was happy!!!!

St
Review №11

Very pleased with the couches that we ordered. They were delivered without any issue and are better quality than we expected. It made our Thanksgiving holiday that much more enjoyable to show off our new furniture. Great experience overall. I highly recommend!!

Ma
Review №12

They are not helpful when it comes to inquiring an item.

Bi
Review №13

The best costumer service!

ca
Review №14

Had to wait 2 months for my order but well worth the wait. Great customer service!

an
Review №15

Inmod was very accommodating and found my table for me! Delivery was a breeze and we love our table!

Ke
Review №16

Great experience, have not unpacked the table yet.....

Ro
Review №17

I drove there and couldnt find the store. Maybe they closed

Va
Review №18

What beautiful furniture !!!

Information
11 Photos
18 Comments
4.2 Rating
  • Address:668 American Legion Dr, Teaneck, NJ 07666, United States
  • Site:http://inmod.com/
  • Phone:+1 973-276-0444
Categories
  • Furniture store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
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