Its not bad. You can get anything HD offers and sometimes for less.
Got exactly what I went for. Got a really good price. Upon delivery, they were fast, answered questions, and took the old refrigerator. No mess, no bother. Thank you
We have always been happy with our purchases here: snow blower, fridge, washer. Now we need a new countertop microwave and prefer brands like Whirlpool or Kenmore, which I grew up with. However, searching the website, not a single microwave I chose to view is available in Sears Hometown Tehachapi. Perhaps an issue with the webmaster? Inventory not updated? Being able to shop online then run down and pick one up is always preferable to waiting for delivery and the possibility of damage. And Walmart does not have the quality that can be relied on. Update/response to owner: we were looking for a countertop appliance, NOT over the range.
The best customer service around....if you need appliances....Dan will bet anyones price. Family has been going to him for the last 15+ years. His dedication to his business, his family, his employees and long list of term clients speaks volumes of his business ethics and integrity.
I went in yesterday Thursday Oct 22nd. To look for a gas range. There was a older lady working it was around 11 am. We wore our mask in but she didnt have one on.... at all! A little disappointed about that. All the businesses here seem to follow those guidelines. Why didnt she have one on? We want to feel a little safer when we walk into a buisness!! Wont be going back if I dont feel safe.
The owner was very knowledgeable and kind.. We will be revisiting that store.
Nice helpful gentleman
Great experience! Delivery is always on time and everyone is super nice. They always let me know if something is going to go on sale too.. I have shopped in store and ordered on the website..always good products and services.
Very disappointed. Makes me rather run to a big box hardware store than deal with these people. Lousy service.
Excellent service. Need big appliances you go here. Other places in town that sale big appliances arent at all helpful
Walked in talked with the guy about a a dishwasher bought the dishwasher I wanted, and he didnt try to sell me anything I didnt need.
Great customer service. Treated like a person and they where very helpful. Thank you.
Store was closed before closing time. Drove from Palmdale for a pick up online order, item will need to returned now. I’m not driving back here
Was having problems with a washer i purchased and i didnt have the receipt but the staff helped us get everything straightened out and another copy and had the place that repairs them call us the same day thats why we love shoping local.. very pleased with the customer service
We ordered something from Sears. To be picked up at the store. The lady said she had no one to help load the item & to pls come back later. I came back at 5 ish. This time it was a nan. He said he couldnt help bc it was heavy. Argggg! So he made an appointment for my husband to be there the next day (today). Promised there would be help. My husband was there, but they once again claimed they couldnt help----. Good grief----. Very disappointing.
Always the best place to shop in Tehachapi! Dan is a great guy!
Best customer service and knowledge available for appliances hands down.
Ridiculously overpriced. $65 for a 3 piece set of vice grips that are $23 online... Cray Cray.
Good place. Good people own it
Store has a wide variety of appliances, including LG and Samsung. Very helpful staff and we got good sale prices.
Needed a washer and went in to this store in the morning and my washer was delivered that afternoon. Fantastic
Great selection of tools and appliances!
Good place. Plenty of options
Seriously no customer service been standing here for 30 minutes trying to purchase a water filter
Great customer service...
Didnt let me use my shop your way points why own a Sears if your not going to follow Sears and Kmart policy? Will not ever go back
Overpriced and not much variety.
Nice little store
Great local store
First place Id go
Shop local..
Lots of people
It was closing
The mountains in all their splendor and the feeling of the cold is quite a spectacle.