user
Sky High Smoke Shop
33 W Southern Ave, Tempe, AZ 85282, United States
Appearance
Sky High Smoke Shop
Comments
M
Review β„–1

I love you guys, but please fix your hours of operation. Ive gone there like six times and youre already closed. Sometimes this is a few hours before the hours say. Also, yes I never learn. πŸ˜‰ Ill totally five star you as soon as this is fixed. Thanks! πŸ’œ

Ro
Review β„–2

Love going there. I still just barely walk after my amputation, so when i walk in they say hi and start asking what i need, get it together and ready to ring it up or have it rung up already! By the time i reach the register it is time to pay and turn around. Excellent!! I go out of my way to go there.

Ga
Review β„–3

The service is good and I enjoy the atmosphere however there is a 50% chance your wrappers will be dry and crunchy at all of their stores for a while. Check them well before you leave.

Ki
Review β„–4

Selection, selection, selection! If its variety you crave or choices you love, youve hit the right spot!

Tr
Review β„–5

I love that you guys put the safety of your staff and customers first regardless of the politics. Big ups for that. Matt is the man!! All around great human being. Thanks for hooking it up on the seahorse rig bro! Much love!

Da
Review β„–6

What a shop, best prices, best deal. Always pick up my pieces here. 7/10 special was 35% off could not pass up the deal on a new dab rig. Love the shop. Customer for life and always refer my friends here

Br
Review β„–7

I love shopping here! Every time I go in all of the employees are so nice. Frankie is prob my favorite though! Shes super helpful with any purchase Ive came there for. She knows her stuff! She also had a lot of knowledge on CBD which has really helped with my anxiety. Customer for life

Ha
Review β„–8

Hours say open until 1am, showed up at 12:30 and they were closed, change your hours.

Pr
Review β„–9

Only place in the valley where I could find my favorite hookah flavor. Afzal Pan Raas! The staff is super polite and friendly as well

Ed
Review β„–10

Really nice people and out of 20 smoke shops I called they are the only ones that carry micron bags thank u so much!

Ch
Review β„–11

I had the best time coming into the store yesterday. As i walk in right away im greeting by the entire team with the most friendly inviting greeting ive seen around. The team that was working (Frankie + Josh + Matt) was very attentive to me in my needs and keeping me informed of all product also while being very engaging. This is what i call excellent customer service, a team that has chemistry and thats cohesive. Im definitely coming back just based on these reasons alone. These guys need a raise. Went there for joint papers walked out with $200 in gear and stuff lol

B
Review β„–12

Love coming to this place friendly & knowledgeable staff .. Always have what I need & what I wish I could have

Gr
Review β„–13

I would absolutely would recommend them.Ive been going to Sky High since 2012. Mainly shisha and coals for hookah. Occasionally replacing the hookah or getting hoses and the like. I also bought a couple vapes here/Staff is very friendly and knowledgeable. I remember one time I was looking for a diffuser for my hookah, but was having trouble because the base neck was too narrow for the stem diffusers, and the stem was too long into the base for a slip on diffuser. They tore apart every box and bin to see if they had a shorter stem that would fit the slip on.They have very good selection and I believe they try to include as much locally made/produced stuff as they reasonably can.

Tr
Review β„–14

Without a doubt the best smoke shop Ive ever been to. Excellent selection, the hours work for me because I work nights and this place is open later than everywhere else. But mainly due to the people who work there. My man hoss took time to make sure everything I needed was taken care of. The most friendly staff and really just nothing but positive vibes.Theyve made a customer for life out of me. 10/10 would recommend.

Je
Review β„–15

This place is great. Frankies the best. 10/10

So
Review β„–16

I’ve never been in a nicer smoke shop than Sky High, and no other places in the valley have such a good selection for such great prices. Also, the staff is amazing! Kindest folks you could possibly hope for. Truly awesome experience every single time without fail.

jo
Review β„–17

Just wanted to let you know the lush ice pod juice definitely does taste watermelon despite what I was told by an employee. It was pretty obvious by the picture of a watermelon on the bottle but I was assured it was a mint flavor not watermelon.

Ri
Review β„–18

I have purchased a couple high end items from this shop but this one is by far the best!

Da
Review β„–19

So I’ve bought puffs and other brands multiple times from here and been coming here for years. Normally staff is really friendly and understanding. Anyone who knows puffs knows they’re super unreliable. Half the time before I leave the shop I have to get a new one because one of them is defective and you have to try them first. The other half of the time they die early. So I started trying different brands and have been gettIng the SEAs.Got 2 SEAs the other day. Opened one and it worked so I went home because I haven’t had a problem with these ones. Opened the next one in the morning and it didn’t hit at all, no light, nothing. Came back with the receipt and the manager was there and said there was nothing they could do. Even though two of the employees in there working that day know me as a regular and saw me the previous day and knew exactly what I had gotten because we had a long conversation about the reliability of different brands. The manager was blunt and unwilling to come to a resolution. I’m done with anything that isn’t juul and I’m done with this shop. I thought they would’ve had greater respect for their regulars and at least come to a compromise but I’m not supporting a business that sells defective products anymore and doesn’t hold their regulars to a higher value. I’ve probably lost hundreds of dollars due to defective products this year from this store. Enough is enough. If you can’t trust me as a loyal customer then I sure as hell cant trust your business. I won’t be recommending them anymore.

ja
Review β„–20

There isnt a better smoke/head shop in town. Ive been coming here since I was legally allowed to step foot in a smoke shop and almost a decade later I have still yet to find a more friendly, accommodating bunch of people who want nothing more than to help you get what you need. All three of their locations are amazing but as it usually goes, the original is the best.

Aj
Review β„–21

Great customer service and supplies. My puff bar malfunctioned and Pauly helped me immediately and replaced it.

Wa
Review β„–22

I Always Get The Sky High Vip Treatment!! I Appreciate Y’all πŸ’―πŸ’―πŸ‘ŒπŸΎ

Cy
Review β„–23

Sky High use to be my favorite smoke shop. On nov28 I was very disappointed to listen and watch the staff not allow my friend to return a defective piece of art. 400$ to be exact. It was nothing that you could ever ise.I could not believe all of the excuses that all the employees were giving her in the end they still charged her a restocking fee of 100.00 something so simple as the customer

Er
Review β„–24

Glad to see Moe is still in business and grown.

Ki
Review β„–25

I just moved to town from Tucson and this place is great! Wonderful selection of things and great customer service. They had exactly what I was looking for and more. Im so glad this place is around the corner, it will be the only place to get wraps and accessories :).

Sh
Review β„–26

The staff is very knowledgeable, and well educated on all smoking needs. The service is always excellent, and someone is always ready to help you. As soon as you walk in the door someone offers you help, and they continue to follow you on your journey throughout the store, to answer your questions.There is a HUGE wall to wall selection of everything you can imagine to smoke with.There are bongs, pipes in stone/wood/metal and glass, scales, grinders, canisters, blunt wraps, rolling papers, etc.They have pipe cleaners, ashtrays, lighters, cleaners etc.They also have a very large selection of fine glass. For example: I am a spray paint artist, and have fallen in love with the spray paint bong and necklace by Ski Mask Glass. Beautiful usable artStop by- its worth it !!

Sh
Review β„–27

Bought a puff bar, tried it in the store and it legit tasted like nail polish remover... they refused to exchange it because their policy is β€œif it smokes there’s no exchanges.” I get the same flavor every time and I will not pay money at a place that asks me to first try it and then not take it back when it’s not right

Ap
Review β„–28

These guys are the best! Cant speak highly enough about the service these guys give everytime. My man hoss remembered my dimensions of my rig and saved me multiple trips to the shop by knowing what nail I need from memory. Hands down the best shop in the valley! If you need glass or accessories please dont hesitate to visit Sky High!

Cu
Review β„–29

On God the best smoke shop in town. Everyone that works there is polite and well managed, as well as having the best prices✌🏼Definitely my go to spot

Ka
Review β„–30

Went in to buy a new glass tip for my roadrunner. When I got home and unwrapped it, there was wax in it and had clearly been used. I called and they kept telling me that they dont sell used glass, but clearly that is a lie. Will never use Sky High. You have lost a very loyal customer.

Jo
Review β„–31

Great customer service and fantastic prices.

ti
Review β„–32

Love this place friendly staff and good deals

Am
Review β„–33

Its 1:30am and Im sitting here in my car in front of the store with my bf after a 30 min drive and theyre closed. Lights out, open sign off and somehow Im not so surprised.Response To Owner: I was at the smoke shop when I wrote the review 3 days ago, which was Friday night.

Kr
Review β„–34

Everyone in the shop is SO NICE and extremely helpful. Im annoyingly indecisive, and they always help me with honest opinions. Love this shop. Highly recommend πŸ‘Œ

jo
Review β„–35

I have been going to Sky High for years now, and they never disappoint. The staff here will remember you, what you like, make spot on recommendations for new things, and treat you like family. I love everyone at this place. Anyone who has a need to go to a smoke shop should take the time (even if its out of your way) to go to Sky High. Great people, great products and great prices.

Di
Review β„–36

Great selection, great service, great prices and friendly staff . I highly reccomend this shop!

Ja
Review β„–37

Fantastic spot, the customer service and overall warmth of the place is unbeatable. Hass (hope it’s spelled right) is the man and will help you to figure out exactly what’s best for you. Definitely my go-to place.

Ce
Review β„–38

These guys just made my week. Not only are they extremely helpful, and sell quality products-the customer service is ON point.Through covid/social distancing, times have been very isolating- just a quick stop here had me reminded of community.Frfr, this is the only smoke shop you need to stop at in Phoenix.πŸ–€πŸ”₯

Ch
Review β„–39

Extremely nice people, but I bought a whipped cream charger canister here and it wasn’t working nor lining up with the top part of the cracker. When I asked him for the receipt he never put it in the bag and when called I was told they don’t return or exchange the canisters. I was upset considering I drove all the way from chandler just to get the cheapest price but it should have been cheaper considering the bunk product. Say bye to $50!

Al
Review β„–40

Says open at 8am its almost nine am

As
Review β„–41

Really bad customer service. They come off awfully rude. We bought some thing paid for it they did not put it in a bag refuse to refund it. Was not Paying attention to us the whole time he took our order Because he was too focused on the other counter guy screaming at a customer over a mask. Ended up buying the same thing twice hopefully they watch the video tonight and realize their mistake and stop making it

An
Review β„–42

This is our neighborhood smoke stop shop. Perfect location to next to one of my favorite bar & pool hall. They always have what we need. Everybody that works here is great. Never have a complaint. Great deals on items. Always kind and helpful staff~

Mi
Review β„–43

There really isn’t a better Smokeshop anywhere, period. The selection of glass and accessories are 2nd to none. The specials they offer, no other shop can compete. Most important, what keeps me coming back is the amazing staff. Customer service is impeccable and you all make my day when I need something. I appreciate you all. They have the best drink selection too!!! Cactus Coolers!!! Thank you Sky High!!

De
Review β„–44

I highly wouldn’t recommend this place. I’d probably say for the first two years that I moved to Arizona are used to shop at this location on a daily or every two days to get my normal cigarettes and other items. I’m now gone have to go out of my way to find the dog CBD that I used to buy from this location because it has became such an inconvenience shopping here. Save money, time, and hassle and not shop here at this location at least because I promise you you’re going to regret your decision every time. I’d rather just go to Circle K and deal with no hassle and pay higher cigarettes

Ed
Review β„–45

Lots to choose from but you pay a serious premium when you shop here.

Ni
Review β„–46

This place is the go to spot in all the state for anything smoking or glass or anything that this once sub-culture has to offer. More common now than ever this is the premium shop doing it correctly!!

Ri
Review β„–47

This company is wonderful and has excellent customer service. I recently purchased a vaporizer here. It was dysfunctional and did not pull any juice the first few hours I had it. I then went back to their store the next day and they simply gave me the same mod that actually worked. No receipt necessary since I was a familiar face. I have been shopping here for many years and recommend it to anyone in this industry. Their hours are also spectacular. Thats a plus. Thank you Sky High

Sp
Review β„–48

Hands down the best smoke shop in Phoenix. The customer service is phenomenal, and by far the best prices in the Phoenix. Any staff member can answer any question you have and make you feel comfortable with your purchase without feeling obligated or rushed. They have a huge selection of bongs, wraps, food/drinks, pretty much everything you need.

Al
Review β„–49

Walked in and employee and what I assume to be a customer (couch guy) not wearing a mask. Not coming back. Not going to a place where I dont feel safe shopping.

Sh
Review β„–50

The gentleman who work here are very nice and accommodating. They made me feel appreciated and I love that they are open until 2 am.

An
Review β„–51

The late nite crew is so dope. They had time to explain all the details of each peice and tailored my needs. Also felt welcome and the customer service was on point. Shoutout to Hass, Paully and John

Al
Review β„–52

Went in last night to get a bong, and Josh was super helpful. He helped us pick out the perfect bong! He was super patient and answered all of our questions! Will definitely come back because of him!

Na
Review β„–53

This store is just AMAZING!!! Best selection ever! Best Prices! Best customer service! They are so knowledgeable and caring to their customers! I’ve been shopping here for years and I don’t know another store around a 1000 miles that can compare to the selection and service that I get here! God bless you guys!

Ms
Review β„–54

Very knowledgeable and friendly staff. I will be back again!

Lo
Review β„–55

Only smoke shop I go to, Hoss is the man, always makes my day when I come in. Service is unmatched.

De
Review β„–56

Went in to buy a downstem, Noah turned me on to HiSi and was really helpful. That one was too long so I came back to switch it out and got chewed out by Hoss cause it smelled - should’ve known better but, lessons for next time lol. Hoss was great, helped me find a good size and told me what to do next time I needed to return a product. I’ll definitely be back.

Mo
Review β„–57

Hands down best smoke shop in Tempe! The atmosphere is great, everyone is always in a great mood.. and they go above and beyond for you! The vape I wanted was out of stock everywhere and they took my number down to call me once they got them! Would recommend this shop to anyone don’t go anywhere else!

He
Review β„–58

I love the selection of smoking accessories, the employees are friendly and knowledgeable. Its worth the drive across town to go to Sky High. I live up in northern Arizona and its my go to place when Im in the valley.

Mi
Review β„–59

Always a great experience at sky high. Hoss is the man. Always workin hard goin the extra mile for the customers. Highly recommend this shop.

Ma
Review β„–60

Just stopped by with my boyfriend,dope smoke shop set up and great people/ service ! 😊 They hooked it up! Def recommend!

De
Review β„–61

Amazing smoke shop with tons of cigarettes at good prices. A lot of hard to find varieties. Friendly staff who know what they’re talking about.

Da
Review β„–62

Amazing staff and products!!!only place I’ll shop for glass smoke ware and CBD.

jo
Review β„–63

Theyre limiting how many people go in at a time, very understandable. However, they arent keeping track of how many are leaving. Saw 5-7 people leave before they sent in 2. Either they had too many people inside anyway or they just dont know how to count. Selection also seems to be pretty bad at the moment

Mi
Review β„–64

Definitely my favorite shop across the country. I travel a lot ....... these guys always remember my name and I always walk out of there with the most fresh and new products available on the market. My man Hoss always takes great care of me and I will be going back here time and time again when Im in town.

Br
Review β„–65

Been coming here for over a year now, staff is really knowledgeable and helpful. The only smoke shop i go to now, super friendly as well.

Ri
Review β„–66

Ignacio was the best. Excellent customer service. Knew all of his products. Showed me so many products and knew what he was talking about. Appreciate the service. Will be back soon

Mo
Review β„–67

I bought 2 Puff Plus bars. One of them came with the package tampered with, the plastic packaging had already been opened and there was no seal for the mouthpiece, as if someone had already opened and used it. I exchanged it for another one, which had a different mouth guard on it which was suspicious; the plastic packaging looked like it had been opened and resealed. The insides of the bars were rattling, as if they had been messed with; the mouth piece was also loose and easily came off. The flavors of the bars were not consistent with the other ones I get at my regular vape shop and actually tasted like the Airis brand. I cant say with certainty that someone purposefully corrupted the devices, but needless to say, my first impression was awful and I wont come back. Be warned that the devices theyre selling may be knock-offs and/or tampered with. If I could give negative stars, I would. Go to Gravitate Smoke shops (Cooper and Ray is amazing!) They have great workers and quality, genuine products. PERIODT

Ni
Review β„–68

My favorite store

Jo
Review β„–69

Has almost everything. Open late. They have large bottles of butane for extracting for cheap. Everything else Ive purchased I can find cheaper somewhere else but not all at the same place. Convenience wins when theres money to blow

Ka
Review β„–70

Haas is by FAAARRR MY favorite!! He always has a great attitude and always hooks me up!! ALWAYS. Every one else that works there is amazing as well!! If you want to go to a place that treats you like FAMILY every TIME you walk thru...head over anf see Haas and the gang!! Theyre by far the best smoke shop Ive ever gone in to. Some prices may seem a bit steep but there is always a deal ready to be made to keep everyones business. They would rather make a deal with you then lose your friendship and business.There are a million smoke shops valleywide to go to and i live next to 4 all within a mile but i go the extra 3 miles when i can because i would rather make sure my friends at sky high have a place to work!!If you havent decided yes youll check it out by now, WHAT ARE YOU WAITING FOR!!?? Hop to it and youll see what I am talking about!!!

Ha
Review β„–71

This is the best smoke shop in Arizona. They have a huge selection and everything they have is awesome and reasonably priced. They always have the best glass. The owners and employees are always so cool and friendly. I love that they do special giveaways sometimes, and they do special sales all the time. Overall they are awesome to their customers. πŸ‘πŸ‘πŸ‘

Mi
Review β„–72

Everyone here is awesome, wont go to any other smoke shop in the valley unless they own it check out the other locations all great glass. Would put 100 stars if they let me on here.

Br
Review β„–73

Love this place everyone is way knowledgable. Always have tons of stock so Im never dissapointed!!

Da
Review β„–74

Ive bought plenty of glass here its a good place but dont come straight from work or look disheveled in any way. I came 30 min before closing for a lighter and they refused to let me take a small look around. Ive spent 100s of $ here and get kicked out like Im going to rob the place. Was told were closing soon. Last dollar Ill spend there it was once worth the time to drive. To the owner dont stay open late if you wont let people shop,You want your glass back Id be happy to smash it at your doorstep...

Er
Review β„–75

Recommend this smoke shop to anyone I talk to or anyone that ask!!! My man Haus always gets me right everytime can’t complain!

Ze
Review β„–76

Staff has always been very helpful and cool with me. they even gave my girlfriends kid a free lollipop lol. I come here few times a week and have never had any issues, nothing but positive energy for sure

Sh
Review β„–77

This is the best smoke shop in Arizona. The best, most knowledgeable employees. Full of heart and personality. Great products and great prices. Youll definitely leave satisfied. I wouldnt go anywhere else.

Le
Review β„–78

Im a regular and the staff always greet me& already know I want vape juice when I walk in. One of the employees made a special exception for us today and took a piece we needed out of a vape kit, and just sold is that part instead of us having to buy a whole new kit. Really cool people at this location.

An
Review β„–79

Arrived around 1am to the shop closed but it says online that they were open till 2am. It was a bit frustrating since we drove 30 minutes to get there

Su
Review β„–80

Great service, excellent variety and friendly staff.I called and asked if they had a specific product tonight, they only had 1 left and I live a good 15 minutes away from there so I asked if they could hold it for me and they were kind enough to set the item aside. When I arrived I was greeted with a smile and picked up my item and was talking with an employee Joe that works there who was really cool and knowledgeable and also showed me some of the other products in the store I was interested in. Like all of staff Ive met there Joe was very friendly and had a positive attitude which is what I look for when I shop at any store. All in all Ive had nothing but good experiences every time Ive gone to this location over the last 4 or 5 years and thats why I felt the need to write this review tonight.

Da
Review β„–81

I love this shop, they have an amazing selection of glass and smoking accessories, as well as some great vaping options. This is also my go to place for hookah supplies and insense. I have been shopping here for years and have never had a bad experience. You should definitely check it out.

Bo
Review β„–82

Definitely one of the best shops this side of town. They have everything you need from cheaper glass all the way up to custom glass art. If you never been at least treat yourself and see the gallery.

Am
Review β„–83

Great, friendly & knowledgeable staff. Took lighter in to be repaired & it came back super quickly! Gotten great pieces here & great prices!

Ma
Review β„–84

I wasnt there. I was next door at the Yucca Tap Room but Google wants me to review the smoke shop. Well I hear its nice.

Ca
Review β„–85

Staff are great and very knowledgeable. Quick to answer any questions you have about all of their product. Has to be one of the best smoke shops in Tempe hands down. They have everything from smoking glass to botanical supplements and quite a selection of CBD products.

Br
Review β„–86

I love this smoke shop. Everyone is so nice and they always help me find what I need. Great selection of shisha Ill always come here even if they dont have my favorite flavor. Its the service that has me coming back.

Li
Review β„–87

Love it!! An amazing selection of everything smoke related!! Make sure you have time because theres a lot to look at.

Ja
Review β„–88

Awesome smoke shop. Have anything you could ever want. High quality items as well. The high dollar bong display is worth the trip.

St
Review β„–89

So I went in this morning for the first time and I gotta say excellent overall visit. The staff is great. Super friendly and helpful. I am definitely coming back. Thank you for all your help and recommendations.

Is
Review β„–90

Just went in and didnt know what to get walked out with everything I need best place to go... Excellent prices

Da
Review β„–91

I use their cannabis oil, i think its been key along with chemotherapy in fighting my stage 4 pancreatic cancer. Theyre always willing to help me with information and to get me the best deal. I appreciate them! πŸ‘

Ja
Review β„–92

These guys are the best

Ra
Review β„–93

This is the place to go. The owner and staff are very knowledgable about their products. They have the best products and prices around!

Ro
Review β„–94

Friendly faces, good service. I like coming here.

Th
Review β„–95

Excellent staff supreme products and by far the best prices in the Tempe area Im definitely recommending this place and Im looking forward to my next visit to this most excellent establishment five stars all the way.

Ti
Review β„–96

First off this review is for josh (not haus). Josh was amazing, totally counted the coils to make sure it was full, ensured nic level was to my standards and gave us an all around fantastic josh experience. I guess haus is cool too. But that josh guy tho. πŸ‘πŸ‘πŸ‘

Da
Review β„–97

The Only shop worth Visiting in the Valley sky high took over coffee and canary when i was young and has just exploded with success. Great Glass. Great Owner. Great Deals.

Co
Review β„–98

They charged me $140.44 for a jupiter battery... this is literally $12.99 or less.. i went back to the store to get my money back, and the manager or whoever helped me gave me money back and more. very helpful! very sweet! made me change my mind on how i felt about the store.

ta
Review β„–99

AWESOME so many different selections. Got a mod, batteries, and juice and the guy threw in a $25 juice! Chill and knowledgeable staff that will help you start smoking whatever you want, worth the drive

Ka
Review β„–100

This is the best smoke shop in Tempe, let alone the East Valley. The staff is so friendly and outgoing! I came here to get a new battery for my vape pen & the staff knew exactly what I needed. I would recommend this smoke shop to anyone on the east valley!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:33 W Southern Ave, Tempe, AZ 85282, United States
  • Site:http://skyhighusa.com/
  • Phone:+1 480-557-6653
Categories
  • Candle store
  • Tobacco shop
  • Candy store
  • Cigar shop
  • Clothing store
  • Convenience store
  • Glass shop
  • Hookah store
  • Vaporizer store
Working hours
  • Monday:9AM–12AM
  • Tuesday:9AM–12AM
  • Wednesday:9AM–12AM
  • Thursday:9AM–12AM
  • Friday:9AM–12AM
  • Saturday:9AM–12AM
  • Sunday:9AM–12AM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations