Great service, friendly people, and good prices. We first went to Arizona Rug Company when looking for a new rug this summer. There was no pressure, no one following us around, but Adam was easily available if we had questions (exactly how I like to shop). We returned a month and a half later and Jay helped us locate the rug we had liked from our earlier trip. The price was reasonable and we were very happy with our beautiful rug. We were so happy with the service that they were the first people I thought of when I needed a new pad for two rugs I already had. They were very helpful and gave me a discounted price, even giving us some remnants for our runner. I will definitely return here in the future when I need another rug.
Great shopping experience. First visited Tempe store in June just beginning my rug search and was browsing. No pressure just pleasant, helpful staff. Second visit was in August after deciding on a rug I previously saw. It was in stock, reasonable price, and I received great customer service from Ed. Will shop there again.
Arizona Rug Company, thanks for caring about our community of education, students and teachers. Your partnership with this community is needed and appreciated. The Rug you donated to my classroom is soft, comfortable, and colorful. Students will love to sit on it as they focus on their social emotional Second Step lesson for the day. The Rug has helped to enhance the appearance of my classroom, and make it more welcoming! Thanks for helping to make a difference in the lives of our students.
Friendly, knowledgeable service! Very helpful and accommodating! I needed to exchange a rug twice and it was no problem for them. I have purchased several rugs from Arizona Rugs. Superior service!! I wouldn’t go anywhere else!
As a family of nine, we are heading on a cruise to Turkey. We were interested in learning about the construction of Turkish Rugs as we are thinking of purchasing a rug while in Turkey. Ed the owner told me to come in and he would educate me on what to look for and how to negotiate. He even offered to consult with me about the purchase before I make it. The rugs in the showroom are truly beautiful. This place has earned my business for life. They are friendly, honest, and clearly believe in the trade.
Arizona Rug Company cleaned and repaired the fringe on one Chinese silk rug and one Turkish silk rug. Both Ed and Jay were friendly and knowledgeable and the price was reasonable, especially considering the special nature of both jobs. I couldn’t be happier with how both rugs look and the service I received. I would recommend them to anyone.
We have purchased several rugs from Arizona Rug Company over the years, both from the Tempe and Scottsdale stores. They are always helpful and patient with us picking out just the right rugs for our home. Other rug stores that we have visited can get a little pushy, but the employees here never are like that. They want you to be happy and satisfied with your purchase. Thank you Ed, Andre, and Greg for exceptional customer service!
Cant recommend them enough!I had a flood that damaged and discolored several high value Persian rugs. The fringes turned red, blue colors in the rugs ran (see closeup pic).Dennis and Ed were super helpful throughout the process and the carpets turned out great! (see 2nd pic) The fringes are the whitest they have been in a decade and the color run was completely restored!
The service, knowledge and products are undisputed!Absolutely 5 star experience .Thank you.
Ed is brilliant. Found exactly what we wanted
After several frustrating months of shopping online for (and returning several) area rugs, I finally decided to check out a few rug stores in person. Since Arizona Rug Company had the best reviews, the Scottsdale location was my first stop. I was promptly greeted by Adam, who was super helpful and knowledgeable without being overbearing while I shopped. His associate (so sorry I didnt catch her name!) was such a sweet lady, patiently helping me navigate rows and rows of rugs while I narrowed down my preferences. I finally found the perfect rug for my space, and at a great price! I have never had such a pleasant shopping experience anywhere, so much so that I will only shop at AZ Rug Co for my rugs from now on. I also brought in a rug that my husband bought while in Afghanistan, which was in need of some serious cleaning. Adam was kind enough to unload the rug from my car, explain the cleaning process and suggest a few ideas for updating/repairs. I wish I would have found AZ Rug Co before the months of headache and hassle I wasted with online sites!
Very rude Apparent Store Manager... possibly a power tripping disgruntal employee. Disappointing people are still so self righteous and feel entitled to be so rude n on power trips to strangers that have nothing to do with them. Flexing if they have authority in a situation that literally occurred in the parking lot out in front of their establishment. Theyre clearly not doing much business during an extreme time of need for most. I would recommend another carpet and rug store based on my experience that had nothing to do with their business hope this helps customer service is key!
Great company, gave me 50% discount!!
I had such an enjoyable and educational rug buying experience with Ed and his staff at Arizona Rug Company. He and Dennis spent time teaching me about the rich and wonderful history behind these special works of art. Ed even came to my house and provided a consultation, which was very helpful. (I bought several rugs). The delivery and installation assistance was very much appreciated as well. It is clear that Ed has an incredible knowledge and is also very focused on making sure the customer is satisfied and comfortable with their new investment. I would highly recommend Arizona Rug Company to be the first stop in your rug buying journey.
We enjoyed this place.
I purchased two 10x14 rugs from AZ Rug Company. They have a great collection of rugs, and stellar service! Adam at the Scottsdale location and Dennis at the Tempe location were absolutely phenomenal. They worked with me for hours to ensure I had what I really liked. Highly recommend!
We enjoyed our experience buying a rug here. Dennis seemed to know a lot about rugs, and he didnt try to pressure us into buying a high-priced rug. Instead, he tried to help us find a rug that matched the pillow we had brought in (from our couch set). We recommend buying your next rug from Arizona Rug Company.
Fantastic knowledge, workmanship and service. Owner Ed Momeni is a true expert in the field of Persian rugs. Manager Dennis Johnson provided excellent service. I lived in LA for 30 years, where there are hundreds of Persian rug dealers and cleaners; But the results I recently got from Arizona Rug Co. on the cleaning and repair of my rugs was in a class by itself. I highly recommend Arizona Rug Co if you want to purchase an oriental rug, or repair or clean yours.
My wife and I enjoyed our visit to Arizona Rug Company in Tempe. Dennis was the initial salesman we met at our first visit. He was very knowledgeable about the types of area rugs (11 x 8 foot size) and really knew his inventory well. The owner, Ed, helped us on our repeat visit to finalize our choice. He was very able to work with us to stay within our budget and helped us with the perfect choice. Arizona Rug Company is a store I would use again when I need a rug.
We purchased a rug from Ed on the sales floor. Very good to work with, excellent advice, and great prices. He was a pleasure to work with! Jacob delivered the rug, helped me move a heavy couch off the old rug, laid out the mat underneath, rolled out the rug, made sure it was even, trimmed the mat so it wouldnt show, and helped me carry out the old rug. He was so very helpful and not a word about his next job or being in a hurry. Very satisfied customers!
I was looking for the perfect rug to finish off my newly remodeled townhome. I stopped in Arizona Rugs, looking for a Persian or Oriental rug. Dennis walked me around the showroom and when I didn’t find what I was looking for I went through one of the many catalogs.He knew the colors I was looking for and helped me narrow it down to two different rugs. He ordered samples, just waiting to choose the best one.Dennis was extremely patient with me, I thank him for that.
Ed helped us find the rug we wanted for our dinning room. Very helpful, cordial and friendly place to shop. Zero issue or complaint for this transaction. Ill go back when looking for more rugs.
Nick, the manager was AWESOME!!! He recommended me good sizes to cover my furniture pieces, showed me different rugs, and recommended the best deals. He didn’t try to sell me on something that I didn’t want or need, and he was very knowledgeable and friendly. Highly recommend!
We recently purchased 2 rugs from here and a super satisfied with the quality of the rugs. We went in to get one rug and ended up with 2. The owner, Ed, is very caring for your specific needs. Highly recommend going there to get the rug you need. Will use them again when needed.
I was looking to get a rug appraised (and sold). Arizona Rug Company (Ed and Jacob) were AWESOME. They were able to buy/sell the rug and now I will be in to purchase a new one that better fits the style of our new home. Guess where Im shopping... Arizona Rug Company in Scottsdale!! Thanks.
Arizona Rug Co. has helped us in several ways, and their abilities to clean and restore rugs of any fiber and condition are impressive.In addition, the store showroom has several sizes, styles and various price options available to the shopper.As a designer, I have known many people to find their needed colors and styles at Arizona Rug Co.
We just purchased a rug from your Tempe location, and Dennis waited on us and was very, very helpful. We gave him the dimensions and off he went to pull all possibilities, including making a call to the sister location to have some other rugs made available. Outstanding! Another satisfied customer!
This is the best rug store weve been in and doubt Ill ever go to a different one again! Huge selection, and youre not limited to what happens to be in the store. Dennis was the most helpful and patient sales person weve run across, and we learned a lot about various types, styles, and manufacturers. Bought a rug, brought it home, and it worked perfectly with our decor. Returning it, but only to order the larger size. Next were replacing our carpeting, and well be using Arizona Rug Company. Thanks Dennis!
We recently bought a condo in the West Valley. It has wall to wall tile flooring so we were in need of some sound deadening and a splash of color to decorate our new living space. Finding area rugs became a necessity to complete the decor. After visiting a number of stores, we discovered the ARC website and then visited the Tempe store. Ed, the manager, greeted us and provided run of the house to comb through his vast selection of merchandise. An hour later we narrowed our choices and purchased a pair of beautifully distinct area rugs. Ed was more than helpful and he allowed us to roam the store undisturbed. If you cannot find a quality rug at a great price at this company store, it most likely doesnt exist. Then again, Ed will probably find the unicorn that you seek adding a cheerful smile!
This is the 5th rug I have purchased from Arizona Rug. Great quality, nice people working there (that arent pushy, yet they answer all your questions), and great selection. They have a variety of price points which they will explain the different in rugs and prices. I prefer a wool rug instead of a silk rug since I have pets that would destroy a silk rug. I highly recommend them and I think you will find something you like here.
I was very impressed with the service I received from Omar at ARC. I first stopped in to the store on a whim as I was beginning my search for a rug to suit our needs (in the Fall of 2014). Omar was very generous with information and he helped me to better understand the world of rugs which was very new to me. While the selection of rugs at ARC is great, it was the service that brought me back a few months later when I ended up acquiring a used rug: my first thought was to take it to Omar at ARC for cleaning. I brought my husband with me to meet the Great Omar and they discussed at length the details of our new rug as well as the details of ARCs careful and thorough cleaning process. When we picked up the newly cleaned rug it looked brand new! I was very impressed with the cleaning and it really helped me to feel comfortable bringing a used rug into my home. Omar worked with us to get the correct pad to place beneath the rug, and now many months later we are enjoying our rug and I still think of the great service I received at ARC. The next time I have rug needs I will go first to ARC.
Nick and Ed gave outstanding service in getting our personal and church rugs cleaned and repaired. Its a long drive for me to get to Arizona Rug, but worth the extra effort. I also deeply appreciate their showroom with its huge inventory of beautiful rugs.
I hired Arizona Rug Company to clean an antique rug. It smell atrocious due to its age and how it was stored. They did an amazing job! The rug no longer smells like an antique and looks fantastic. Great job, well worth the price.
This company was so helpful to us here at the Hyatt place Chandler Arizona, Great work guys Thanks.
Ed and his associates in the shop were friendly and knowledgeable. I will go to them again for our future purchases, and would be happy to recommend friends to check out this place before shopping elsewhere.
We recently purchased a rug at the Tempe location. They have an impressive collection of rugs in various styles and price points. The staff is knowledgeable and helpful but at no time did we feel pressured. Because it was a large rug, we chose to have it delivered. Delivery was right on time and very professional. If you want a quality rug, you cant beat Arizona Rug Company
The Rug I purchased has brown edges and brown swirls along with baby blue swirls with white, made in the USA. The rug pops when sun light hits it. This was a few years ago. I will be taking my rug back for a cleaning.
Salesperson Nick (?) was fabulous. Familiar with merchandise, inventory and was centered on finding what I wanted. Great experience!
We had an 8 round rug with fingernail polish on it and years of use cleaned and it came out like new! Very impressed. Thanks Ed!
Great place, lots of options, good customer service. Prices from $100 to $1000+
I ordered Magic stop pad to stop sliding carpets on carpets. I tried carpet tape, plastic mesh backing, double-sided carpet tape, nothing worked. The Magic stop pad really works, no more sliding. Love it Love it. Janice Sparks
We are neighbors to the business and they are always pleasant and have beautiful ruggs!
Great customer service ever, totally recommend....
Ed was very helpful...we appreciate the service he provided. Highly recommend his store.
Great place for variety of rugs. Customer service outstanding. Would highly recommend!!!!
Thank you Arizona Rug Company Ed was amazing very knowledgeable and professional he was amazing helping me with my Chinese vintage rug.
Very helpful, experienced, excellent to work with. Most accommodating with an incredible selection. Our thanks to Ed and staff.
During a visit to Arizona I walked into their Tempe location with a friend and I was very impressed with the selection, prices, and friendly service, I ended up finding a rug I could use in my New Jersey condo which they shipped, I was told theyve another location in Scottsdale which I might visit in my next visit.
Arizona Rug in Tempe is the best! Visit Ed for anything you need. He helped me in a pinch! :)
Very helpful, and huge selection at great prices!
Awesome store. Highly recommend
Ed was extremely helpful and professional in making several rug selections.
Awesome store, great rugs!!! Love the customer service too.
Plenty rugs choose from. Excellent customer service!
Wonderful service!
The owner Ed was very friendly and the rug they ordered for me is exactly what I wanted.
Ed is not only knowledgeable but so incredibly helpful when it came to my needing rug pads for my Indian and Moroccan rugs. As an interior designer he is my go to supplier for all things rugs!