Thank you too Sally (Nightmare Before Christmas) for helping today on getting a deal for a Plasmatics sweater and Michael Myers Funko Pop, HT please give Sally a raise!!!!!!!!!!!! ๐๐ป๐๐ป๐๐
Well, I didnt find out until later that this shop is supposed to be teen oriented. Im a whole generation older, and I felt right at home. Bought a completely awesome Dr Who jacket, and was treated like a guest by the gorgeous staff members. So much pop culture inspired stuff, and not just tshirts. Prices on everything seemed really good too.
Nice and clean and they were stocked up on Merch. I ended up buying a bunch of POPS for $9 a POP. ๐ฅฐ Got some Hot Topic cash I can use for next month too and save some money. The Cashier that helped me was awesome as well. Was a good visit.
Great customer service! The store is organized and clean. Plenty of shirt options and accessories. It is located near the theater. Will definitely always shop at this location.
Due to COVID, the store is not allowing customers to come and go freely, as they need to limit the amount of shoppers. This is understandable - and I am okay with that - however, when you have people standing in line for 30 - 45 minutes... you need to either allow people to order online and pick up within an immediate timeframe if they are in line already, or limit the time customers are given within the store to avoid loitering/idle customers.
The Hot Topic at Tempe Marketplace is the best one in the Phoenix area. The team members there are cool and helpful but never pushy. Theyre doing a great job of keeping the shopping environment safe right now.
Always find the unique cultural iconic items I need!
Brought my daughter in a couple of weeks ago. Employee at front of the store spent most of the time playing on their phone. Then, I got tired of waiting for them to become attentive to customers and helped myself get a few items down. The employee came running back reprimanding me like a small child. Never experienced behavior like that in this location before, but it was beyond offputting.
Love you love the store its always amazing
I love shopping at Hot Topic because they are a great place to shop at for birthday and other occasions especially for Christmas gifts
The only place who mandated masks at the beginning of the pandemic. They also provide curbside pickup. I have a weak immune system so these things are a show of caring for the customer
Was very happy with the way they used the guidelines. There were three of us. My husband had to wait to go in cause they only allowed so many people in.
Always my favorite place to shop. Love the collection of funko pops here.
The staff here is so fun and friendly. Limiting number of people in the store but the staff never rushes you.
I just wanted to say that the staff here is really nice and attentive to their customers especially on really busy holiday season days. A special shout out to Nikki who helped me try to find a holiday sweater from another store during a busy time. It takes great patience to work in retail during the holidays and she is one of the good ones! Thank you!
The Tempe Marketplace Hot Topic is the best in all of Phoenix and surrounding cities. They have the best staff and keep their store extremely organized. I will drive across town because I enjoy my Hot Topic experience more at the Tempe location.
Cramped and dark, but clean. Exactly what you want
DID YOU KNOW THIS ABOUT HOT TOPIC!!!!!There is something that I will fill you in on about Hot Topic that very few people know about. If you travel to colder areas like parts of Canada and Alaska these places are called Cold Topic. Why? Because they area in really cold areas.
This place is great. If you are looking for something unique and/or different from the run of the mill, this is the place to go. I can, and have, spent hours in this store. Cool vibe.
I placed an online order for a pair of Jack Skellington combat boots and a set of 7 Rick & Morty socks several weeks back. On 11/26 I received an email to notify me the order arrived at Tempe marketplace and that I had 7 days to pick up. On 11/30 I received another email that my order was unavailable for fulfillment due to the items being abandoned!! When I reached out to customer service online helpdesk they stated the same thing, apparently the store employees and Hot Topics service helpdesk do not know how to count. 11/30-11/26=4 days not 7!! The reason this is upsetting is because it was supposed to be the gift for secret Santa this coming Friday. No one cares enough to fix this! Im giving it an extra star only because their 1-800 customer service did in fact acknowledge this as bad company practice. They offered a compensation (which I declined) but they will report this... I want people to be aware that the Tempe Marketplace store does not follow the company 7 days pick up policy to the T. Yes I will make the assumption that because the boots were an online exclusive, someone at the store decided to cancel early and bought/kept for themselves! Shame on you!
This store is super convenient and surrounded by a lot of other stores that you could want to go to. They are always having good sales, and if you join the H+ club, which is free, you get even more deals and discounts. The staff has always been pretty helpful.
We love hot topic! They always have our favorite shows and bands t shirts and knickknacks here!
This is an awesome store. The staff is always friendly and willing to help you find whatever you need.
Get all your geeky items in one store. You can get useful things to have. Also get funny things to just have. It everything you need in one place.
New shirts and awesome store as always
Dear Hot Topic, please bring back scene kids. I dont know how, just do it.Love,WesP.s. Rawr
Love this place. Great sales, staff is always knowledgeable and helpful, and even tho they have so much stuff, the store is always organized and clean.
Good selection of comic/cartoon t-shirts but otherwise, meh.
Its amazing but they dont have many big sizes/plus size clothing
Enjoy visiting this store, usually get jewelry and accessories here. Theyve got a great collection of pin buttons.
Rude staff the day i was there. cool store, had a lot more variety compared to most other hot topics in my area, but not satisfied with the attitude the staff had.
I loved coming here as a kid still do just to look at the Tshirts ๐ค
Great selection of hard to find items. My children and I love shopping here.
Everyone is so friendly here. They always have great deals.
Great team, they where very helpful.
I visited this store today to purchase BT21 headbands. When the employee showed me where they were, he said something negative about BTS (the band that helped create BT21 merchandise). I was surprised and then pretended that I didnt know who BTS was. When the same employee came back, I asked him to describe BTS to me. He then proceeded to tell absolute lies, one being that BTS sold their lives to their company, didnt create the characters they drew (theres a YouTube series all about BTS creating BT21), said BTS only have one album which was released this year when in actuality BTS have been making albums since 2013, and finally said that the characters are 3rd grade drawings, which I took to personal offence since I am 22 years old and think BT21 are adorable and worth my money.Overall he made the product and BTS sound very negative and that I shouldnt buy the product, which could affect future sales if someone who doesnt know BT21 or BTS asks him to explain what the product is.This may seem like Im cherry picking an issue here, but I think it is important that employees are educated about the products being sold and show the products in a positive light.Other than that, the checkout woman was very nice and helpful!
Everytime I go the staff is friendly and very helpful.
Service was great. Found a few gems.
Great place my favorite fast easy check hopeful staff and got all fashion with the mall
I really like the store for the variety of trendy items. However, Im in a wheelchair and the story is so cramped its almost impossible for me to get around in it to see all the merchandise.
Jaja jajajaja they have funny things
Amazing store with an amazing collection of clothes and collectibles!
Awesome stuff in the store. Good sales!
Very tight in between each rack and it can make you feel claustrophobic, especially if there are many people
The whole store smelled like B.O and ketchup.... Antiperspirant people! ๐คฎ
Janey has your back when i comes to buyin personal things, love the dis place. 110% thx Janey :)
Items are kind of pricy, and not too premium feeling.
Super sweet employees and very helpful
Its a hot topic comes with the usual angst.
I love hot topic bc its the only place i can feel my self
Wonderful service every time!
Good source of trendy and funny T-shirts and other memorabilia
Crowded but good stuff inside
Nice area cool place a bit pricey
The staff is super fun and friendly
Pop figures are always on sale and its the best
This hot topic is a must go to. Especially for todays fan fair
Great stuff, very small stores.
Great tee shirt collection
Everything is placed neatly and nicely ! But, I have had rude customer service before sadly
The service its very good
Great store and great service ๐
Was close to where I was having dinner and just happen to have the Funko Pop of River Song (Alex Kingston). Need this for her to sign, was meeting her the following day. Thanks for having it in.
Very nice workers at this storeb
Fun stuff, always current.
Interesting selection, but surprisingly limited options for beanies.
Friendly and helpful staff!
Wide varity of products, jewelry, clothing, posters
My favorite store
Great shirts.
Store is a bit cramped, otherwise its fine.
Staff is always friendly and helpful
My favorite store ever
Lots of band and geek merch.
Demanded we go in and pay the difference when they gave us an extra 5%off
Small place, could have been a bigger space.
Its just basically amazing
Crepe place for strange and unusual things.
Sweet place
Cool store
Love that place
Friendly staff.
I love this place
Great
Good
Very trendy
Awesome!