Absolutely great company to do business with. Paul is hands down the best salesman I’ve ever done business with. Will continue to order through them and refer them to other businesses.
Always find what I need here, along with tips croon a knowledgeable staff.
I placed an order online with countertop guides for a complete granite maintenance kit. After waiting 2 weeks for it to be shipped, I tried to contact that company. With a little perseverance, I found out that countertop guides is a drop ship company that has its orders fulfilled by DeFusco Industrial Supply. I called and talked to Paul regarding this order and he stated it was being processed and I would have it within 5 days (which I did). Thank you again Paul if you read this.Please take my advice, cut out the middle man (who never did contact me), and call or visit their website. You will have a lot less headaches. DeFusco is number one with these types of products.
Amazing and professional service. Excellent inventory and high quality products that i was looking for to complete a job. I highly recommend this store.
I am a registered nurse and have ordered twice from this business in the past 6 months. The first time I ordered disposable N95 respirators online a few months ago. I was extremely surprised to find them appropriately priced considering so many sellers were price gouging and taking advantage of the health crisis. One of the reps called me to notify me that the product had sold out but that they had another brand of N95 masks and they would be sending those. Easy peasy. I received the order in a few days and was completely satisfied. Professional and efficient.I placed another order online for reusable N95 respirators and filters. Again, they were appropriately priced and I was extremely appreciative that Defusco was not attempting to take advantage of this global crisis. I paid for the order but was concerned that they might not be in stock when the order was filled. I called and spoke to a rep that advised me that he would speak to the person in stock and get back to me. He had the person in stock call me back, who confirmed that all items were in stock and he was able to add a few boxes of much needed gloves to the order as well. He told me that the order would go out that day. I received the order a few days later. The order was complete and packed well.Given the current climate and the lack of ethics that many other sellers have exhibited by raising prices for the rough, Defusco shines as a hero in the retail world. Each person that I spoke to at Defusco has been professional, kind, responsive, and very accommodating. I have shared their info with colleagues of mine that are looking for PPE as well. I wholeheartedly recommend them not only for excellent customer service, but for being ethical in a time like this. Kudos to you Defusco! Youre the real MVP!!!
Been in a bind twice and the staff were nothing but helpful as I am a novice in polishing stone related products and was overjoyed that defuscos helped me solve my dilemma
Buy stone works rolls here and service and assistance is always good. Very knowledgeable about industry and product.
Great place to purchase unique natural stone supplies. Mark the owner is very helpful and knowledgeable!!! I would recommend DeFusco to anyone
Knowledgable and always helpful staff. Quality products and will give advice before and after sale is made.
I have been doing business with these guys for 3 years. I am in CT they are in AZ a little far from me but the service and prices are worth it. Never got burned, never had the wrong thing shipped to me. Even thou they are so far away I never have to wait long for my order. Paul always takes care of business NO BS!
Amazing service. Have every product you need for stone projects including DIY repairs. Highly recommended.
Lots of unique and hard to find specialty tools and supplies for the stone counter top industry.
Have dealt with Paul Ruthardt, several times over the years. Always very helpful, and professional. Happy to go the extra mile.
Awesome place to get tile needs. Very knowledgeable and helpful
Had to fill some holes in stone, Mark worked with me to figure out the correct product I need and was very helpful and professional. Highly recommend to deal with.
Great staff - very helpful. Took the time to answer questions and give advice for DIY project.
Mr Defusco is a great person to work for. He has a kind heart.
Not a bad place . The staff there are excellent .
This is a great vendor for the stone industry!
Ive been buying from these guys for years. Great selection great product.
I had a cracked granite countertop. The crack was deep and three feet long. I spoke with Paul Ruthardt. He explained what I needed and the process involved. He sent me a package that included evrerything I needed. He also included a DVD (on how to) and written instructions. I highly recommend this company and Paul Ruthardt.
Bought 10 gallons of tenax. 5 were bad. Defusco refunded us for the material.
Very helpful..
Good quality product
Quit calling me.
Its fine