From the first phone call when I spoke with Dan, everything went so smoothly. My husband and I have difficult schedules and everyone there worked for us like we were their only customer all week long. Truly the easiest signing and picking up of a vehicle. I will highly recommend Dorsett Nissan, we are grateful for all the hard work, phone calls texts and emails Dan made for us. Excellent job all of them
This place is the best place to buy your next car. Very professional, friendly, and helpful when it comes to finding your next car. Logan is our guy, he has cars ready before we show up and continues to make sure we get the perfect vehicle.
The service team at Dorsett Nissan is impeccable and kept me in the know the entire process. From Brad in parts, Tom in the mechanic shop and Tammy in the Service Drive, they were all awesome. Leah at the cash register is wonderful too!
Dorsett is the best in town to find a vehicle! I have purchased 2 vehicles from here and they never dissapoint. Logan allowed for an easy going shopping experience, and found me the perfect vehicle. Such friendly people and they truly go above and beyond for their customers!!
Overall great experience! I highly recommend working with Jim Clarke! He was very professional, nice & helped me pick the best car for me!
Great prompt customer service, friendly staff, and my salesman Daniel was very professional. I didnt feel pressured and they did everything they could to ensure I not only got exactly what I wanted but at a fair price as well. I got fair market value for my trade in and was very happy with the entire process. I can say theyve got a customer for life in me and Ill recommend them first to anyone I know wanting to purchase a new vehicle. Also I was most impressed with their warranty. I bought a 4 year old vehicle with 46000 miles and have a warranty for just about the entire duration of my loan so I feel very safe knowing that if anything happens Im not going to struggle with an expensive repair. 5☆
Quick and easy oil change and rotation on my 2010 Ford fusion. Will definitely come back again! They had snacks and drinks offered in the waiting lobby to keep you occupied amongst many other things. Took less than an hour.
Dorsett Nissan has the best customer service! Records are pulled up from previous visits, and service is recommended, and suggested, not forced. Status of work in progress is shared frequently through text or email. A ride to a nearby location is provided for longer waits. The car is always cleaner, inside and out, following service. I highly recommend Dorsett.
Very friendly and quick. There was no hassle or pressure to purchase anything. No continuous calls like some dealerships.
My bill was $120 that resulted in nothing. The seat belt still doesn’t work and I would of been better off doing the work myself. This wasn’t what I expected from the dealership
Dan Watson was amazing to work with. Best experience Ive had with buying a car. Listened to what I wanted and got me into the car with everything I was looking for that day!
Dorsett Automotive has been the best service and mechanics I have ever used. Cost, care and concern are what they have shown me through sensor repairs, recalls, engine replacements and right down to oil changes and car washes! Thanks Dorsett for being such a great group of People!
When starting our car shopping experience, we visited every dealership we could imagine just to get our feelers out. We met Dan Watson here at Dorsett and immediately decided we would be giving them our business. They do their best and beyond to find you a car youll love and to put you in it. They are incredibly friendly and care about their customers. (I could tell just how much from the cleanliness of their womens restroom and how they even had a scented soap, not a generic cheap one! Itsnot easy to find a business you feel that comfortable in.) We highly recommend Dorsett, and Dan Watson as your salesman!
Logan did an amazing job helping me find the perfect car! He was friendly and fun to work with, making a long process go smoothly. I highly recommend him for your next car purchase at Dorsett Automotive!
I have been toying with the idea of buying a car for awhile and circumstances changed and I had to find a car. Credit challenges and all Scott McCall with Dorsett helped me find the perfect car, it took awhile but he did an AWESOME job!! Everyone at Dorsett was amazing and helpful!! I would highly recommend going to Dorsett to find your perfect vehicle and while you’re there ask for Scott McCall!! Thanks again Scott!!
Great service, very polite associates, and a pretty decent wait for the work done.
An amazing experience as always. Josh Novellino and Jared Alsman were wonderful! They really went to bat for us to get us the best deal possible. I would 10/10 recommend to anyone!
The staff was so respectful and professional! They kept me updated every step of the way & had various options to fit my schedule and needs. They also had great deals and prices! For sure going to be my go to place for service!
I really appreciated getting a car from Dorsett - The employees that I spoke to and dealt with are very kind and so helpful and guided the process of buying a car in a very kind and professional manner. ! One of them was so nice he was offering gum to me — and also another employee it was a very kind gesture.
Dorsett sales people were more than helpful in finalizing my long distance purchase. After completing the paper work via email/text my new Nissan was ready for pickup when I arrived. I could not be happier.
Jim was great to deal with. He was very knowledgeable and kind and both of those things made the sale. I’m going to enjoy our Nissan Pathfinder very much! Thank you
I appreciate Dorsett Nissan and would recommend them to anyone needing great service or shopping for a vehicle. Every person Ive met with Dorsetts is friendly, informative and kind. They treat each customer as if theyre the only customer. You dont see that often in todays world. At Dorsetts, its an every time experience and Im already looking forward to the next time.
Dan Watson went above and beyond to find the perfect car for my family and I! I would highly recommend him!
Josh was able to deliver with a smile. Jared Alsman was fantastic. Buying a vehicle at Dorsett is a must if you are in the market!
My experience was absolutely amazing here! Very helpful and understanding. Both Amandas were friendly and caring! They both were absolutely wonderful!
Thank you Nissan Dorsett Service center at Terre Haute, In. The experience was so awesome! Everybody was so friendly and accomodating. Clean and relaxing waiting lounge and they have free coffee and wifi. Tammy Leonard is so nice and she made sure to inform us what’s happening and what they did to my car. Thank you again!
Best experience buying a vehicle Jay is definitely the best and deserves all his awards!! I will not buy a car from anyone or any other place!! Dorsett Nissan is the best!!
Great service. Everyone is always very congenial. I recommend them 100 percent.
Tammy and her team are always so very kind, helpful, organized, and honest. One of the best places to come for your vehicle. Very clean and friendly environment.
Daniel was very friendly and considerate, listened to my requests and followed through, made time go by fast while waiting on paperwork and is overall an amazing salesman to work with.
Jim Clark was an awesome non hassle salesman. Would highly recommend to anyone. Plus they give an amazing warranty on their vehicles.
Very helpful. Had to order a part so I will have to return again, but the service was quick and the staff was friendly and great.
Worked with me on all my questions and concerns every step of the way. Made the whole experience from first contact to driving off the lot a pleasure. Great people and great service. Thanks Dan!
Everyone was great to work with and I love my Palisade. Didn’t try to push anything on us and great pricing!!!
Jim was very friendly and helpful in our suv buying experience! We will definitely go back in the future and refer everyone we know to him!!
The staff at Dorsett Nissan were incredibly helpful making sure that my car received top notch treatment!
Josh Novellino made the car buying experience pleasant and easy. I would recommend working with Dorsett Nissan.
My last service experience was not good. I wasnt sure Id come back again. I was desperate for an oil change and couldnt get in anywhere else. I called and made an appointment, they picked my car up (I was super skeptical of that idea as well), completed my oil change, and returned my car within a couple hours. The gentleman who picked up and dropped off my car was very professional and put my mind at ease. Service was quick and payment was easy. Thank you Dorsett!!!! Now Im sure Ill be back again!
Ok. I have bought over 75 cars in my 50 years. I drove 500 miles to pick up a used frontier from Dorsett Nissan. It was perfectly decscribed. Josh did a fantastic job getting me all the info and having the truck ready when I came in! The sales manger greeted me ad was very welcoming! The finance Gal Amanda…totally on her game!!! You all get a+ So pleased with your dealership guys!!! Thanks so much!! Wish more places worked like this!
Just purchased our 3rd new Nissan pathfinder from Dorsett. Our salesperson Jay made made the process so easy. Service department is the best also. Tell Jay Wendy sent you!
I came in needing a new car as the one I was driving was 14 years old and the engine was on its last leg. Scott McCall helped me out first by showing me what I wanted and listened to my concerns and how much I wanted in a monthly payment. I met Scott a second day to look at the vehicle I was set on and he was honest about its condition. He then told me he had a better vehicle the I would be able to get cheaper payments on. Scott was honest and had my best interest in mind and never made me feel pressured or uncomfortable about buying a new vehicle. I walked in the dealership wanting a 2016 Jeep Wrangler with 135,000 miles on it, however I left with a 2021 Nissan Sentra with 16 miles on it. I love my new car.
Fantastic staff. Friendly and informative. There is not a bad thing I could say about my experiences with Dorsett! From the minute I walked in the first time to look at vehicles, to buying a new vehicle, to the service of my vehicle. I am so happy that I stopped in!
Always fast and friendly. Waiting area always clean and well stocked 😊
Excellent service, friendly staff, Josh Novellino, Chris Cook, and Jared Alsman made buying fun and easy!
Jay Dormant, thank you so much. Love my Mini Cooper!
Friendly sales staff, willing to work with you with no pressure.Excellent customer service and reliable used cars as well as great selection of new ones.Best buying experience weve had at any dealer.
Excellent service from Dorsett Nissan!! Best car buying and service center anywhere!! Be sure to do business with Dorsett, you won’t be sorry!!
Was very helpful in finding me what I wanted staff was very kind they werent pushing
Everybody was very friendly and helpful. Amanda was easy to work with.
Friendly and hard working sales team thank you Amanda
Went in for service on my quest handled quickly and with a smile thanks Dorset Nissan
My salesman was Jay. He went above and beyond getting the vehicle I wanted. He ended up getting it from Indy so that I could get what I wanted on the truck at a fair price.My third new vehicle from Dorsett and I dont think I would buy anywhere else.
Jim CLARKE and Jared were great to work with . Got the deal we wanted on a used car.
I absolutely love my new Rogue I bought through Dorsett. Logan was amazing salesman. Made me feel comfortable and a smooth transaction. I highly recommend him and Dorsett. I will definitely be a returning customer.
Josh, Jared, and Jay all were incredibly helpful on getting me into a car I love, quickly, easily, and at a great price too!
Good cars great people to deal with
Excellent service Tammy was a pleasure to deal with did a good job
Beware getting a oil change and tire rotation. They charged $94 for one visit! My first visit to them I got the $165 package for three oil changes and rotates, including alignment check. Out of the first three oil changes the adjusted tire pressure once.I was a former technician in a Chevy dealership. I could do a oil change and rotate in around 15-20 minutes. Just to put it in perspective even running Mobil 1 I never seen a $94 bill.
Easy to work with. No pressure buying and very polite!
Jay and all the staff were very professional and made our buying experience excellent 👍Wo love our red 2019 Altima❤️🙋🏻♀️Thank you!
Great staff. Im a repeat customer and I highly recommend Dorsett Nissan. My daughter just purchased her second car here and she couldnt be more pleased. Thanks guys!
Very polite and effecient.Thank you!
Great service! Extremely helpful
Great staff, quick process, really worked hard to make me comfortable and helped explain everything.
Lucky to find a specialized tire after a blow out on the side I-70 East of Terra Haute, IN. They had the needed tire, got us on the road as quickly as they could in the last part of their day!! Shout out for the great service.
Tammy in Service is great! Courteous, professional and knows her stuff.
Good people they will work with you to get the car you want
Took little longer than usual but satisfied
Logan was great. Thank you for your service.
Tammy made sure I knew the process and contacted me as soon as the repairs were done. They finished the job on time and did a free inspection of my car.
Tammy and Aaron your tech handle the problem first class .Thanks
They are superior in sales and service . They do extra things for you if need be.
My service is always fast and good I appreciate dorsett!
Reasonable prices and nice friendly people.
Treated me very well and service was great !
Great Service.Thank you.
I went in with two options picked out in mind ahead of time. My salesman Brandon was terrific at comparing specific details to why one might suit my needs more than the other. The manager Josh was wonderfully accommodating to meet me at a deal that I was 100% satisfied with. I’m leaving today with a car I am beyond happy with and a new local dealership that I will gladly recommend to friends and family. 10/10 great overall experience
Stupidity, over priced flood cars and trucks 10000 over blue book
Went to Dorsett and was helped immediately and found my new car within an hour. We worked with Daniel Watson who was very personable and friendly. He helped us find the right car for us and even did well with my 8 year old niece who tagged along. We were shown many possible options for us and they really worked at making sure I was able to finance the vehicle. I strongly recommend this dealership to anyone out looking for a new car!
Great people and help with everything.
Absolutely the best service I’ve ever had
Things went smoothly. Found a car we wanted that fit our budget. Scott McCall did a great job of answering our questions and guiding us through the process. Paperwork seemed to take much less time to complete than on previous occasions. Enjoying our new vehicle.
Wonderful place to buy a vehicle
Love this place!! They do a great job!!!
Everyone was very helpful and friendly
I love their oil change and tire rotation package, as well as the inspection process when bringing the car in for service. Also, if you need a new or used vehicle, be sure to speak with Jay Dorman.
We were shopping for the best deal on vehicles in a certain price range with certain features. Our salesman Daniel was new, but was super helpful in making sure i got what i wanted. Even right down to the color i wanted. I love my new Nissan and is just right for me. Thanks Pat Brown, Terre Haute, Indiana
We picked up our vehicle, the sales staff was phenomenal, so courteous! Ernie Engle even took the time to go over all the features with us on the vehicle, & he even helped us set up the apps. We love this dealership. We have purchased several new vehicles & this is by far the best dealership we have ever dealt with!
So far I love my Rouge!! but I feel like everything has been a complete fiasco. Day of my test drive, had a flat, to which the salesman drove it flat to the garage to fill it up for the drive. I expressed at that time I did not feel confident with driving on that tire after it was filled. I purchased the car after the salesman explained that the tire issue would be taken care of. I explained to him that I would be moving from ohio to Indiana at the end of the month, and he stated that they would call me when my title was ready to be picked up. I left Dorsett with confidence that I made a solid investment. The next morning i go out to my new rouge to head out of state and I have a flat tire!!! Whaaaatt? I call Dorsett the moment they opened to let them know what happened. They thankfully sent out a tow truck to get my vehicle and take it back to the shop at Dorsett to diagnose the tire issue. 4 hours later I call to check in, as I still need to head out of state. Dorsett does not have my vehicle and cant tell me where it is. Whaaaattt again????? I receive a call back explaining that the tow company is extremely busy that day and still have my vehicle. It finally gets dropped off and they decide after looking at the tire that it has gotten a nail in it and it has punctured the tire and they are making a repair to the tire. My vehicle gets delivered back to me and I head out on my 200 mile drive. Today, almost a month later I call the dealership i regards to my title. It was fed exed to an address I no longer live at, which is completely different than the address I wrote on my paperwork. I am very frustrated at this point. Once you get a cash sale, it is not your problem any longer? Customer service is always your problem, where is my customer satisfaction?Thwarted Rouge
Was excellent. Keep it up
Eric & Chad went to exceptional lengths to ensure I had a sufficient loan vehicle while my 2018 Maxima Platinum was serviced to include compliance on two recalls.Outstanding!
Josh and Jared both went above and beyond to make sure we got exactly what we needed. Thank you!
Between my boyfriend and myself we have purchased several vehicles from Dorsett over the years. He recommended working with Josh on my new purchase, and I definitely understand why! Josh is extremely knowledgeable, patient, and never made me feel pressured in my decision. I would without a doubt recommend him to anyone on the market for a new or used car. Very pleased with my experience and purchase!
Jay is the best salesman they have if he says he is gonna get you in your new ride no matter what he does and let me tell you best customer service they make you feel like family I feel sorry for the other dealership that was suppose to get back with me and never did you lost a sale and Dorset gained a sale a forever customer right here
Sorry great grandson pushing stars..I was so very grateful for the work on my brakes in last week n even got van washed..Sara was very polite n kept me updated on his work being done..COULDNT ASK FOR BETTER SERVICE..THANK YALL AGAIN
I purchased a new Nissan Frontier on 11/12/20. Jay was very helpful and knew how to explain all the bells and whistles on the Frontier. Chris and Brett helped me thru the finance end. They were very helpful in getting me 0% financing for 6 years thru Nissan and saved me a lot of money. I highly recommend Dorsett Nissan and the staff for any future automotive purchases....
Always friendly and helpful
We were very pleased with the service we received, and we love the car!
Great service 👏
I drive from Metro Detroit to Dorsett Nissan because they go above and beyond. I’ve never had any issues with scheduling an appointment and the service is fast and some of the best I’ve ever had. I had to have a surprise repair along with my brakes and the typical oil change and tires rotated. Everything only took a few hours to do and it drives just as good as the first day I got my Pathfinder. Eric helped me from start to finish and everything was resolved with ease. Will always come back.