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Hydrotherapy Hot Tubs of Terre Haute
550 E Springhill Dr, Terre Haute, IN 47802, United States
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Hydrotherapy Hot Tubs of Terre Haute

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mi
Review №1

The only hot tub and spa company to utilize in the Wabash Valley! Joe and his team are transparent, friendly, and all about finding the best solution to your problem. They also have great deals on maintenance chemicals and supplies!

Ky
Review №2

I have had nothing but great experiences with this business! We always call them to open and close our pool. They also were very quick to replace our pool pump, this past summer. We recently had a hot tub issue. I heard back from Justin almost immediately. A few days later, in the freezing rain and sleet, the circulation pump on the hot tub, was replaced by Travis! My son loves learning about anything mechanical and the guys always take time to explain what they are doing. We will always do business with Hydrotherapy Hot Tubs!

Sa
Review №3

Friendly, low pressure sales approach when we visited the store. There were several options of hot tubs to choose from and Joe was very knowledgeable and helpful. Delivery and set up was quick and they stuck around to show us all we needed to know. Would highly recommend Hydrotherapy Hot Tubs!

Li
Review №4

Hydrotherapy Hot Tubs service technician (Justin) did a great job repairing our hot tub. Justin is very knowledgeable, kind, customer oriented, and answered all my questions,. I highly recommend Hydrotherapy Hot Tubs certified service technicians for your hot tub repairs.

De
Review №5

After calling multiple companies for a quote to move an existing hot tub to a new location I decided to hire hydrotherapy Hot Tubs for the job. On the morning of the move I received a phone call from Justin confirming my appointment. I met Justin and Tim at the location where the Tub was to be moved from. They both went above and beyond and explained so much about maintenance, care and operation (which I knew very little about). They took their time and safely moved the tub from one location to another and showed nothing less than exceptional professionalism while doing it. You have some great employees...I’d hire them in a heartbeat for my own business.

Co
Review №6

Wonderful experience from start to finish. Treated with respect from the minute I walked in the door, to the time the guys finished install. Everyone was very friendly. 100% recommend.

El
Review №7

We bought a hot tub from Hydrotherapy. As with any hot tub no matter where you buy it, we happen to buy one with issues. The technicians came out time after time to fix it and still no solution. Turns out it was a manufacturer design flaw. When you buy a product, you can only hope the retailer will stand behind their words. And thats exactly what Hydrotherapy did. Their customer service is phenomenal and they know how to treat and deal with customers. They went above and beyond to make things right and we are highly satisfied with how we were treated and the way they solved our problem. The entire team, from the owner, to the technicians, to the sales representative, to the delivery crew, all are outstanding people. When you buy your next hot tub, make sure that who you buy from is going to stand by their word and stand by their warranty like Hydrotherapy Hot Tubs did.

Ra
Review №8

Very easy to deal with. Good people. Highly recommend.

Em
Review №9

I needed my order hot tub fixed . Instead of trying to sell me another tub they tracked down the part and fixed it for a great price . Friendly and very quick service . I will definitely use them for service and to buy my next hot tub . Justin, Joe and Travis are wonderful!!!!

Je
Review №10

We recently purchased a hot tub from Hydrotherapy and I can’t say enough about the sale and installation!!! Joe was so helpful and patient with me while I was deciding exactly what we wanted. The guys delivered and installed our tub this past Friday and they were top notch as well! They did an excellent job with installation and thoroughly explained everything! What a wonderful experience! If you are hot tub shopping I would highly recommend Hydrotherapy!!!

Ge
Review №11

I had what appeared to be a leak, called selling dealer. They sent a man out, looked at it and said it had to go to shop. They wanted an hourly rate plus $700 to pick up and deliver. Called Hydrotherapy Hot Tubes was quoted $100 for service-call including 1 hour of labor. Needed a $9 part. Justin was here about 15 minutes and had fixed. DID NOT NEED TO GO TO SHOP. Bill was approx $110. Hydrotherapy was at least $700 less than the selling dealer. I would recommend Hydrotherapy for service.

Sh
Review №12

Jessie Wwrick came to look at my hot tub that had been in the basement for over 20 years.We bought the house recently so did not no its history. He got right to work and diagnosed a bad circuit board .They do not make it now but he said thy do make a retrofit kit and would get me a price. I told him I wish I knew that the pumps an other parts worked. With my permission he went around the board and to my satisfaction he temporarily ran hot tub!I can not say enough about this guy...thinks on his feet always instills confidence....completes his tasks. good company good service tech.

Er
Review №13

Hands down the best place in area to purchase a hot tub. These guys have been in the hot tub business for along time and know what they’re selling. They are dealing with one of the best hot tub company in the industry. When it came to installation, they Justin and his crew are the best. I would 100% recommended over the competitors.

Ju
Review №14

The entire experience from first contact through delivery and set-up has been exemplary. They even made a special trip out on Saturday to set us up. Friendly, knowledgeable, and not the least bit pushy. Ian, Joe, Justin, and Timmy all went above and beyond for us. First class service.

Bu
Review №15

Great place and fantastic prices. They are now Hydrotherapy Hot Tubs Of Terre Haute. Carrying Master Spas that are made right here in Indiana. They offer a 100% Best Price Guarantee, and now even offer Saunas! Impressed with the selections and the no pressure sales environment. Definitely will be visiting again!

Tr
Review №16

I cant say enough GOOD about our recent help and the knowledge, courtesy AND professionalism of employee, Justin Wyrick! Outstanding work! We will recommend your company ALWAYS! Thank you! Top notch!

Br
Review №17

This place is amazing. The sales and service team were knowledgeable and easy to work with. They did not try to push any of the extras on the consumer. Definitely 5 stars. Thanks guys.

Na
Review №18

Great company, very quick delivery, great pricing, and great people to work with. A+ ratingCouldn’t have asked for a better transaction!

Sc
Review №19

I cannot possibly say enough about my experience! Fantastic! Listened to what my needs were and filled it! Installation was so professionally done it looks great! They set appointments and the are always there on time and they make sure you understand everything! Make sure you check these guys out!

Al
Review №20

A cold hot tub is never good. Justin has worked on my tub when needed for the past 14 years. You wont find a more straight foward, prompt, honest and reasonably priced service guy anywhere. You can count on him to diagnose and repair only what is needed to get you back up and running. Always a pleasure doing business with him.THANKS FOR TAKING CARE OF US

Pa
Review №21

Bought my hot tub in May 2019. Ian and Shane have been very helpful, even after the sale. When a service issue came up last week, it was handled and fixed within 2 days by a very nice young man who was knowledgeable, courteous and answered all my questions. I highly recommend them as the first choice for your hot tub.

Mi
Review №22

Great guys!

Te
Review №23

Justin was awesome! He was on-time, friendly, knowledgeable and helpful. We will only call him for our future hot tub needs.

Me
Review №24

Had to order a part for my hot-tub got it in a week very great service.

Ja
Review №25

Absolute top notch service from the one and only Joe and even better service by their technician Justin!!

Ry
Review №26

Great place to buy from! Ask for Joe. Hell take care of you.

gf
Review №27

Worst experience EVER. Royal Spa got my $3000, and I got nothing!ETA: You respond by saying to call you to discuss it? I called you to discuss it when you claimed I forfeited the $3000 to you and you kept the hot tub! You KNOW what you did, and you wont accept responsibility for being a crook! You fired the young man with whom I conducted business, so you know nothing of what he told me to my face as I was making the decision to purchase from you. I hope no one else falls for your dishonesty!

Am
Review №28

Super helpful honest and friendly. Highly recommend!!

Information
16 Photos
28 Comments
4.7 Rating
  • Address:550 E Springhill Dr, Terre Haute, IN 47802, United States
  • Site:http://bestpricedhottubs.com/
  • Phone:+1 812-298-4354
Categories
  • Hot tub store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:Closed
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Credit cards:Yes
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