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Under Armour Factory House
5885 Gulf Fwy Suite 920, Texas City, TX 77591, United States
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Under Armour Factory House
Comments
Mi
Review №1

Fantastic! Call ahead if U have ?s a out schedule changes. Go in and be pleasantly surprised.

Ch
Review №2

Great friendly staff. Its one store I love to shop at in this mall. Good sales and like I said the staff is always great

Ke
Review №3

Very upset with the behavior of the current female manager on duty with her employee etiquette. She spoke down to her employee male height (6’2-6’4) in a demeanor that myself and several customers felt very uncomfortable it was degrading and undeserving. The other employees on duty were and are very helpful and great customer service even with assuring me that they are aware of the situation and will get it to the proper chain of command I don’t have the managers name because they would not give it.

So
Review №4

We drove 40 minutes to return some merchandise. It was just past 8 pm and we stood in line. After a couple minutes the manager Fabiola told us she would not return the clothes because it was past 8. We explained the door was open and we were already in line. She started yelling about “not ignoring us” and as they helped other customers, she asked us to leave.Honestly, she could have just returned our merchandise but she kept yelling at us instead. So much for customer service. We will be calling Christine her boss tomorrow. If you don’t have good customer service, you shouldn’t be a manager.

J
Review №5

Great place buy from the clearance rack!

Ro
Review №6

Here from San Antonio found a lot of great deals here great experience

Ay
Review №7

Small, but great prices on most of the stuff. Worth a look!

Ch
Review №8

Michael he manager needs to retake a customer service class. Very rude and does not even try to solve issues. They are busy because the price is right not the customer service! We will go somewhere else.

Ic
Review №9

Great staff and great prices for thier product. Also ordering online is a great option. The managers are also wonderful.

Ne
Review №10

Best doing experience. Very concerned with health. Sorry wait to get in.

Ma
Review №11

Good, free parking. Limited occupancy enforced. Helpful sales staff. Markings on floor at registers to encourage social distancing. Masks are required. Store is clean and organized.Its no secret that quality active wear is pricey. However, Tanger issues mall coupons. Use them in conjunction with UA special sales and military discount. My last purchases were at 50% off. If you see undies buy them ASAP. They sell out. For ladies the no line hipsters come 3 to a pack and are really comfy with no line. Hubs appreciates the boxer jock styles. In our heat and humidity... gym wear needs to breathe. Like wise, the selection of sports bras is good. Every pant, bra, and top that Ive purchased are wearing well (Im a fitness instructor). Gym bag stuffing and frequent washing is tough on lesser quality wear.

po
Review №12

Got me some nice shoes that actually fit perfect!

S
Review №13

Excellent customer service, best prices for UA clothes and gear, and a great General Manager. This is THE ONLY place one should go for all UnderArmour wants and needs - period!

Ve
Review №14

Nice things but not enough large sizes

Ra
Review №15

Whats forced to put on a mask and should not have to put one on I have the right to judge for myself

En
Review №16

This store always surprises me!!

Ch
Review №17

Found what I needed on sale win win for me today.

La
Review №18

Good place to shop great prices

Ke
Review №19

50% off good sales

Ch
Review №20

Always good deals. Friendly, helpful staff.

Da
Review №21

Not a huge selection but did have some good prices on clearance items.

Ro
Review №22

Alsome

La
Review №23

Polite Staff & Great Sale on Merchandise

Sc
Review №24

Very knowledgeable and friendly staff. Got the second generation compression shirt and was showed online how to order the current generation compression shirt. I will definitely be back. Also the store was cool temperature wise which in South Texas is a plus. 👍

Th
Review №25

Always a great experience here. The staff is extremely helpful, there is always a sale and they honor our first responders, veterans and active military with extra discounts. Whats not to love about under armour!?!?!? A must visit store when down I-45 south.

Lo
Review №26

Always clean and always full of nice things to buy. If you are lucky enough to get to this store when they are having a big sale it is great shopping, be ready to wait for a changing room and Ive found this location stays a little on the warm side. (I dont like being hot when trying on clothes but thats my personal preference). Ive made many stops to this location and I will continue to shop here for the great quilty of clothes and the style is always what I like. If its busy be ready to wait in lines at check out, they do move as best they can but just be breath, stay calm and soon you will be on your way with your new Under Armour goodies.

sa
Review №27

Super sale + 10$ off made my day

cs
Review №28

Small but efficient store has all the major items that you would want. Quick and friendly service. Facebook them for notifications on their best store sales.

Ni
Review №29

Giving two stars only because I love the under Armour gear and it’s quality. But, this particular outlet of the brand is just sheer disgrace to the brand name. I have been here countless times now and I do not freaking remember the last time I experienced good customer service. The employees are so damn rude. Jeez! I can’t stand their sad ass faces. The other day I asked one of the girls there for assistance with size of a T-shirt. She gave me a look as if I asked for one of her kidneys. The employees out here need to be educated in regards to treating a customer right or need to be kicked out. Mind you, your gear is expensive and I do not want to be mistreated EVER!Spend some resources to correct the employees’ attitude!

Je
Review №30

The employees are very helpful and nice...

Jo
Review №31

Great deals, smooth traffic on the way from downtown

Me
Review №32

Customer service in retail stores is typically average at best but today an employee named Cheryl went above and beyond to help me find the perfect pants! She was friendly, knowledgeable and helpful. A warm smile and spirit of service is too often uncommon these days but Cheryl stood out with her great attitude:) Thank you for hiring such a great person. She is an asset to your company!

Cr
Review №33

When your teenager will only wear under armour shoes this is the best place. Always find great deals.

Da
Review №34

Nice staff

Da
Review №35

Really more of a 2 and 1/2 star location. But Im trying to be nice.Good choice of merchandise and great discounts.But the staff members that I viewed in the store were awkwardly unfriendly, not outgoing, unsuccessful at promoting the brand and never said anything to myself or my family and that was only at checkout and felt strained.I will be back but it will definitely not be for the excellent service... completely nonexistent.First time Ive ever seen that in any under armour store or outlet location.BTW- I travel all over the continental US for work so Ive been to roughly 30 different locations.I will not soon forget this one. But not for any good reasons.

Kr
Review №36

My sister and I went and brought some things for our new work out journey ... the girl that checked us out was so rude.I know this is a factory store so were not spending full retail price but isnt that the draw of the outlet? To find a good sale?!We spent well over 200.00 on merchandise. Maybe its because were fat and unworthy to have Under Armour adorn our round obese bodies.As the first encounter didnt sit well with us, my sister collected the unworn, still tagged items and returned them. She called me and stated how another staff member conducting her return was rude as well seeming bothered they couldnt get right to their Starbucks...Guess Ill have to buy my workout gear at Target or Lane Bryant.Under Armour, Fat girls have money too and we like to spend it on more than food.Please train your staff so you dont turn other people away that may want to wear your brand to meet thier health goals ...

An
Review №37

Awesome place! Great deals

Ge
Review №38

I love UA but when there are great deals going on, you gotta love them even more. I typically wear their Threadborn line of cloths and I was able to buy like 5 of these shirts at almost $10 each after discounts. Fantastic!

Id
Review №39

Place is good but fossil didnt do good work n my watch.

Ar
Review №40

Was not impressed with the store. Got absolutely 0 help. No one even asked us. Not sure how I feel about the product did not buy anything, lost interest and left the store.

ro
Review №41

Erica was very helpful and nice.

Su
Review №42

Love this store I love the brand and customer service!!! Never leave empty handed

Gu
Review №43

I like this brand, the shop is in the Tanger Outlet Center. The Personal is friendly and helpful. There are just three fitting room, I nur too less

Ze
Review №44

Not my cup of tea.

Wi
Review №45

Cashier was meh. Cheryl on the floor was fantastic. Got me a shopping bag, helped me look for sizes and getting me a fitting room. She made me feel welcome.

Da
Review №46

Great place and they support first responders. Prices are what I would expect to pay.

sa
Review №47

Very helpful, even on tax free (crazy) weekend

Mi
Review №48

Found a pair of shoes for my wife however her first choice of shoe was not in stock in her size (it was clearance so its not like we could order the right size for home delivery anything). The staff seemed friendly enough.

Ja
Review №49

Customer service was great on the day I went in and clothes were in perfect condition and marked down from usual prices found in regular retail stores. Will be back!

Sc
Review №50

Under Armour what can I say good merchandise expensive as hell

Jo
Review №51

Good prices if you shop the sales.

Te
Review №52

Great prices 👏

An
Review №53

The kids working there are respectful and happy its clean over all good

Ke
Review №54

Good place for everything Under Armour and usually better prices than any other store

Ro
Review №55

Great clothing (golf) at good prices!

Ch
Review №56

Great deals. Super nice staff!

Jo
Review №57

Great discounted UA goods.

Mo
Review №58

Great prices and variety

Ra
Review №59

Staff actually knows their products for the shoes to fit the need/want. Friendly as well.

Ma
Review №60

Love the clothes. Want more saving deals

Al
Review №61

They always seem to have great sales

TX
Review №62

Poor selection of sizes and styles. Youre basically getting all the rejects from the other stores.

Tr
Review №63

They dont have 3xl shirts. Really

Pa
Review №64

Friendly employees, usually good stock but sometimes not the discount youd expect for an outlet mall. Still, for a store in an outlet mall that seems to be one giant shoe store, its on my list to see every visit.

Ja
Review №65

Was happy to be asked about military discount, then it was happily applied :)

Jo
Review №66

Gr8 store, clothing & shoes of good quality

ka
Review №67

Friendly service and they were very helpful.

Ra
Review №68

Have a 40/ discount on everything in store

Ch
Review №69

Good prices, shoe selection was a little lacking for Mens.

sh
Review №70

Employees are rude. Great stuff, but dont spend your money here.

An
Review №71

Always greeted by friendly associates and great prices

An
Review №72

50% off sale!

Lu
Review №73

Store clean, staff informative, friendly and welcoming.

Xi
Review №74

Good store but needs more variety

Ma
Review №75

Large variety

Mi
Review №76

There are not any good prices here for an “outlet” store. I like UA, but think it is way too expensive. Wife agrees with me.

Ge
Review №77

Good sales

Le
Review №78

Excellent

Ch
Review №79

Goid outlet store.

Se
Review №80

Great CS

Ro
Review №81

Love love love love this place to death

Da
Review №82

Had what I was looking for when I was looking

Lv
Review №83

Exelent place

Pe
Review №84

Expected better deals

As
Review №85

Amazing selection

Bi
Review №86

Great sale!

Da
Review №87

Nice prices good clothes

Ga
Review №88

All one needs 😊

Cl
Review №89

No good deals

Ha
Review №90

Nice

Da
Review №91

Rude cashier

Th
Review №92

Great!!!!

Mi
Review №93

Very kind and I found what I was looking for

Ro
Review №94

I like tennis and sporting goods

Ku
Review №95

I love the store

Fe
Review №96

Very good service

Ki
Review №97

Excellent offers

yu
Review №98

This is quite small, there are not many things, others are fine.

Ba
Review №99

Reasonable price

Pe
Review №100

Little assortment in the store 👎

Information
27 Photos
100 Comments
4.4 Rating
  • Address:5885 Gulf Fwy Suite 920, Texas City, TX 77591, United States
  • Site:http://store-locations.underarmour.com/tx/texas-city/UAS-5885GFS920/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 281-337-4363
Categories
  • Clothing store
  • Shoe store
  • Sporting goods store
  • Sportswear store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:Closed
  • Thursday:6AM–9PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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