Veronica, manning the speaker, is SO nice! Her sweet personality made my morning. Thank you for a great start to the day!
Never disappointed by Starbucks. They were very busy but the person who helped me was very nice and patient with my big order.
A few times now Ive ordered Sweet Cream Vanilla Cold Brew. Its supposed to be cold brew with a splash of sweet cream, but lately its been tasting like sweet cream with a splash of cold brew. Im actually disappointed because this location is super convenient to me.
Love Starbucks and Michael is my daughter and I favorite drive through face
The drinks were ok at best but we were stuck in a relatively small line for well over thirty minutes. The service seemed very confused.
Ordered Grande chai tea latte, tasted like hot milk. I dont like too sweet so didnt mind the less sweet taste, but theres very minimal taste of chai in this. Disappointed. In a hurry, cant go back, waste of money and time.
Worst drive through ever! What a nightmare. And when you order ahead, the drink is wrong 50% of the time. Super disappointing. I will be going out of my way to go to the Starbucks down the street.The drive through feels dangerous with so many cars coming in different directions and people backing out.
Forgot stuff on my order every time I go there. Watered down oatmeal smh come on Starbucks
Looking for that coffee, tea, refresher or Frappuccino FAST! Here is your Starbucks! Easy to find from the street across from Chic Fila. Great service with fast delivery through drive thru. They do have limited seating outside only to enjoy nature while sipping on your hot / cold beverage. Great for business meeting, first dates or going solo. ENJOY!
Hot breakfast sandwich and just the right sweetness of tea!
They didnt get my coffee exactly right, so there was that. I asked for a certain amount of splendas and creamer, and they forget the splendas which I didnt find out until I had already driven off.
“Slowbucks” would be a proper name for this location.Mobile orders are usually ready on time but it’ll take them forever just to open the widow while your drink gets cold. Drive through is also super slow and cramped.Edit 7/20/18Currently sitting in line for the drive through. Cars wrapped around the building. The walk up line for mobile orders is just as long.Edit 11/16/18I complain but still come to this location because its on my way to work. Over the past few weeks my service at this location has improved a lot. Hope the uptrend continues.
I LOVE this location, but I cant in good conscience give 5 stars because this location is problematic when busy. Often times I have to forgo my coffee stop because the lines is so long it wraps around the to-go drive and actually spills out to FM 423 and causes some traffic jams (and could potentially be unsafe if there were ever a need for an emergency vehicle to pull in). The problematic space also cuts other drivers off from getting to the gas station next door if needed, or Chick Fil A on the other side.If its slow enough Ill stop for my coffee frap, but otherwise I steer clear of this location.
Out of the drink I really wanted, but other than that it was still good. I like the little walk up window.
Very friendly, fast, and fairly consistent. Thus location is walk up or drive thru only. The line unfortunately blocks traffic between other businesses and even prevents vehicles from turning in off of Main St.
I never have to wait more than a few minutes for my mobile orders, this team is on top of it! y’all are awesome!
I’m a regular here, typically come everyday and today my coffee was the most disgusting coffee I’ve gotten in awhile. I even asked for EXTRA pumps of the white mocha sauce and it was still watery and black tasting. Definitely going to be taking a break now. I had to throw my full coffee away.
Quick drive thru or walk up
This Starbucks is amazing!!! The baristas are so sweet and the service is super fast! There is always a long line but I’ve never been in line for more than a total of 10 minutes! I always go to this Starbucks before work and I will continue to do so!!!
Fast drive thru, they were out of a lot of products due to the snow.
Great service in the drive thru yesterday! Delicious iced latte hit the spot.
What can I say. Its starbucks!!!! Its fresh coffee. I love that I can get my coffee at a certain temperature and super strong.
Quick service at the walk up window.
DriveThru smelled like dog urine. The out door bathrooms where open so I dunno if a dog or a homeless person was in the restroom but smelled really bad as you ordered at the drive through microphone area...... the servers where extremely busy I dont feel they fill up the cup full enough when they are so busy they dont realize they are handing a cup of 5 dollar coffe to you not 100 percent full to the top . But yeah its a 3 to a 4 star.. I mean its a star bucks McDonalds coffe is much better to me personally but I got that because of location on the side of road and easier to get to away from the no left turn on josey .
As always, a great experience and great staff......
I ordered two iced chai’s with no ice which is what I always get and it was literally just milk. There was no chai in it whatsoever and so I went back and explained that and instead of offering to make me a new drink or refund me they told me “it’s just milk anyway” and basically told me to leave,
Cheerful ad usual
Good coffee.Overpriced.But, it is Starbucks....
Love love Starbucks and the customer service superb at this location
I ordered a raspberry frappucino and they took the right order. The drink they gave me was just milk and foam, the raspberry flavor was completely missing. They seem stingy with their syrups.
The staff is super nice. And always suggests new and different drinks especially when Im indecisive that day
Super service, great staff. Love to go here because we can avoid the MacBook folks often found grazing inside other locations.
Fast service, order was perfect, staff was friendly
Bagel bites are over priced but pretty tasty. 2 orders feeds the hunger monster.
Love this Starbucks! Great and quick friendly service in the mornings.
Fast Service here!
Gotta try the Ice white mocha, sweet cream foam, extra caramel drizzle!! Yummmm
Come here multiple times a week, Always have a great experience very friendly and fast.
Amazing customer service and extremely nice! Love this place!
If you dont want your coffee tasting like water I would suggest getting a lot of espresso added to it. Also customer service is horrible. I work customer service and would never speak to my customers the way this employee which happens to be a assistant manager has spoken to me. Will never be going to this location again. If yall are looking for great customer service and great coffee I suggest going to the Starbucks on 121 and Plano pkw
THE BEST CUSTOMER SERVICE!!!!!!! I always experience great service at any Starbucks I have visited..but today was exceptional. My friend is not a coffee drinker, but the barista worked with her and let her try different flavors until she found one she liked. Of course we know Starbucks has just gained another customer, but today, you have also given us a fantastic start to our workday.
Went in today and ordered and cold brew and left in a hurry to then notice my drink was filled exactly to the middle line on the cup! Now I know why the girl in the window was looking so strange and didn’t speak like usual.
This is my stop on my way to work and every time I come here they are extremely rude upgrade your personnel
Very friendly and quick service
Great Chi Tea
Customer service from the actual manager was very disappointing. What happened to lead by example. There are plenty of other options around, I personally will avoid this location. Coffee was Ok.
Great place. The drive thru is efficient, friendly and courteous. I have always had a great experience here. The breakfast sandwiches (spicy chorizo) is my favorite and they also have the Nitro Cold Brews which I love.There is only outdoor seating here and no restrooms. It’s a walk up or drive through place. Works for me as I always have used the drive through.
Line wrapped around the building everyday then they are out of everything..get it together man!!!
I come to this one almost everyday and they have super quick service and always get my drink right ... Also they are nice to custoners!
Friendly staff, great drinks, always fast.
Very fast and friendly
Would put 5 stars but customer service is not always great. We often get cut off after our first drink, they act like we only wanted one dont even ask if we need else.
Friendly service
Excellent service!
This Starbucks is HEAD & SHOULDERS above the one at the Target across the street. The folks who work there are ALWAYS friendly and polite vs. the other place. They always have a smile and a kind word even on the busiest of days. I didnt rate the food as I dont eat there and the value as we most know is expensive for coffee but it is a Starbucks and it does allow one to get their Holiday Coffee Lattes fix.
Go with what you know when ordering! Not all locations execute the same. Play it safe. Confetti cookie was $2+ dollars and not that great. Grande Passion Tea was a very safe choice. They have a Green Tea Frapp you might like it, its my G-daughters favorite. They have a lemon bomb or medicine bomb lemonade ...yummy!
Everything was perfect
Good coffee and quick service.
This place can get super crowded in the mornings, but they handle it very well and very quickly. This is a small drive thru only location, and thus they do not always have the stock that other stores have. They are friendly and accommodating nonetheless and the coffee is always fresh and delicious.
Multiple times I haven’t received the amount of coffee that I have paid for. Usually I am ordering ahead on the app on the way to work so I do not have time to say anything.
The line was incredibly long assigns 7:45 am but it went so fast and everything tasted wonderful. Good job guys!
Taste just awful then McDonald coffee. You don’t want to go this starbuck.
This is surely one of the best locations in town. The staffs are nice and they always do a great job. Love their Caramel Frapp taste !!! Highly recommend for a quick on-the-go drink.
Its Starbucks its wonderful
I like this Starbucks. No inside seating but there are a few outside chairs if you dont mind the sound of traffic. Staff is friendly and my drink orders are always quick and correct.
Always the best! Never unhappy with the service Nationwide!
Delicious food in a unique setting. Be prepared to wait if you go on the weekends.
Best coffee in d werld
Honestly I dont like their cappuccino.I feel like the beans are overcooked even burnt.The long lines are just crazy for overcooked coffee
I ordered my drink non- fat they actually told you mean skinny? Umm no, Ive been ordering this for years, its just nonfat, she said its the same thing. I get my drink and its skinny, which by the way has sugar free syrup in it and nonfat milk. Disgusting and not what I ordered. Too expensive of a coffee to not give me what I ordered.
The location of this Starbucks is a nightmare - cramped drive-through and awkward walk-up (not walk-in, to be clear) set up. If you are the only car in the drive through, the service is quick. If not, it takes forever. Beyond that, the coffee is what you would expect, although the service can be hit or miss. The general staff is friendly, but there is at least one person who, oddly, always seems a little miffed if you dont customize the heck out of your drink.
No nitro cold brew, no variation in cold iced coffee (ex dark roast). This location ALWAYs runs out of something!!
I love this Starbucks!
Always a great place to get some awesome beverage.
Is great and helpful Starbucks. The boss is a little pushy, but the workers are great.
Could really use inside or more protected outside area. Too often the line is more than 5 cars & parking is blocked. Wait of more than 12 minutes to order.
I love Starbucks but this extremely small store didnt have much. My drink was nasty, didnt taste it till after i drove away my sons drink was coffee based when it shouldnt have been, it was a chocolate chip frappuccino. What a waste of money
Very fast even though there we alot of cars
The blonde espresso hit coffee is so smooth! #latteart
I come here a lot and they know my order when I order at the window. The drive through has always gotten my order right and I appreciate how fast they are, even when theyre busy.
Even though its outside they have a restroom and outlet and wifi and nice folks
Intelligent, fast pace, genuinely kind staff ❤️❤️❤️
If i could give a earing lower than a 1, I would. My boyfriend got me a coffee from this Starbucks today, trying to be thoughtful and it turned out to be a disaster. He brought the coffee home and it was leaking out of everywhere. I thought maybe the barista just forgot to wipe it down before she gave it to him. I wiped it off, but when I tried to drink it, it kept seeping our from under the lid. I tried to sip it down, but it was too full. The top popped off and it went everywhere. All over me, my boyfriend, the bed. We got burned and half of my coffee was waste. Burned and wasted. Not an experience Ive ever had from a Starbucks, since they usually pride themselves on providing a high level of customer service....apparently this shop is the exception. Dont go there unless you want to wear your coffee you paid a lot of money for because these ppl dont know youre not supposed to fill it past a certain point for safety reasons.
Great drinks, great service. I Do prefer sit down to drive thru but it was convenient
Always wonderful. Staff is helpful and knowledgeable.
I dont like Starbucks political policies or the burnt flavor of their coffee, but I did go in for the sugar and caffeine I wanted in the form of Caramel Macchiato, which I probably misspelled!
Every time I have visited the people were friendly and the coffee was great
I love Starbucks but this location is the worst one I have ever been to. The customer service is not that great. Everytime I order something, I either receive an attitude from the workers ; or my order is not right. The service was so bad once, my little sister walked away without even buying anything. I am not sure if they are short staffed and too busy to handle the work load. I drive miles away to make sure I go to any Starbucks BUT this one.
I have to say, this is a very nice location for not having a full size store. I have never been disappointed after visiting this location.
Amazing
Fast service and good workers, but this store doesnt have an indoors seating area and is also hard to get to right now with the construction on main street.
Love the coffee but owner is too liberal...
All the baristas there are super friendly, and they always get my drink right
People are friendly and helpful in deciding something new to try.
Thank you for actually making my drink correctly and then asking at the window to verify. Location in lewisville is hit and miss. Never know what im going to get 🕵