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AutoZone Auto Parts
513 St Mary St, Thibodaux, LA 70301, United States
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AutoZone Auto Parts
Comments
Je
Review №1

Ladies please listen up. I went to this Auto Zone needing a new battery. My car wouldnt start and I knew it was my battery. When I went inside to see about purchasing a new one a young guy trainee was being trained on the computer by a female employee. As they were looking up my car make and model, she said, we only have one in stock. I asked how much it was. She said $205. My mouth hit the floor beings I have a small car. She asked if I was sure it was my battery cause it could be something else. Her and the trainee go outside to my car and put the machine to it. They said the machine says your battery is charged 100% so it has to be something else. I asked if they can just jump off my battery to be able to get home. The trainee was nice and tried to help as much as possible. They both ended up having to make runs and couldnt help me. I called my uncle to come help me. Needless to say when my uncle comes in to help get me a battery all of a sudden they have cheaper batteries. How sad is it when you are in distress and this is what happens. It is sad, just because you are a female in an auto store you get taken advantage of. What I cant understand is why a female would do that to another female. Instead of helping each other out. Wow!! What really hurt is right before my battery died on me my fiance was admitted into a hospital in Baton Rouge. I was leaving work to get to him. So thank you Auto Zone for making things even worse for me. 2 hours later I was able to be on the way to go to my fiance. I will never ever recommend this place to anyone. Male or female. The only one in there that had any kind of humanity was the new trainee. I do thank him for checking on me several times.

R
Review №2

Knowledgeable associates, fast and friendly service. Great quality parts.

de
Review №3

They had my part when others said nope cant find it online, guess the others thought just because im a female i dont know nothing about parts

Ja
Review №4

My experience today was not great, the driver answered the phone and way misquoted the price then bragged about all of his complaints he has gotten.

Li
Review №5

Had what i needed was in an out quick fully stocked shelves ...

Jo
Review №6

Got what needed at fair price

Ch
Review №7

Its fast friendly service

Wi
Review №8

Awful was there for a product I always have bought. Twelve volt bulbs. They were close to rude. Totally uncooperative

Pa
Review №9

Staff was big help

ro
Review №10

The staff at Auto Zone were very helpful and friendly. I will continue shopping there for all my car repairs

Di
Review №11

Fast Friendly Service. Practices all Covid-19 procedure. Wait time is long. You need a part They got it!

Br
Review №12

Asia is the best and smokin hott

Pa
Review №13

So friendly

El
Review №14

Knowledgeable staff most of the time. Good prices.

Li
Review №15

Fairly good service could be better the women that work there more knowledgeable of there job than the men and more helpful with service

Sc
Review №16

The cashier that severed me was amazing

Ha
Review №17

Super helpful and kind customer service. Love Love Love them.

Ja
Review №18

Always my go to part store great service

BE
Review №19

Everything you need

Ja
Review №20

Had me on hold for 12 minutes while he had a conversation with other workers. I heard the entire conversation. Really wanted to give 0 stars.

Ja
Review №21

Shop at autozone often, I have an older vehicle that I work on. I usually go to Morgan City but was in the Thibodaux area and stopped in. Four days later got the chance to work on my truck, used all the parts I bought except one item. It was a used product in a new box. Went an hour out of my way to return it to the store I bought it from and was called a liar. I got my money back, but will not go this particular store again. They get one star because I have to choose something.

Co
Review №22

Nice selection button employees dont know much

Ca
Review №23

My favorite car part location. My go-to for everything I need.

Cl
Review №24

Top notch service

Pa
Review №25

Very kind and was in and out really quick ! No long wait time

Ca
Review №26

AutoZone is my auto parts store of choice. Theyve never failed to have anything I need or they can get it in a very short time.

ca
Review №27

Advanced auto has better reward system

La
Review №28

Boyfriend tried getting some assistance from two women employees and all they cared about was talking about their drama and didnt even care about helping or assistaning any of their customers. Most rude and ratchet assistance ever had.

Fi
Review №29

Staff kinda green

Ka
Review №30

Always had what I need and very helpful.

Va
Review №31

Very nice employees with great customer service

Iy
Review №32

Friendly service

Le
Review №33

Great customer service.

Ma
Review №34

Excellent customer service!!

se
Review №35

Always great service.

Ka
Review №36

Always good serve

Na
Review №37

Good customer service

Ef
Review №38

Auto Zone is good place for by parts

Br
Review №39

Great prices on quality parts!!!

Jo
Review №40

Did a receipt refund and had help finding the right oil filter

Je
Review №41

Great service.

Br
Review №42

This is a busy store but they still take the time to friendly!

Je
Review №43

Be sure to check the fitment of your parts

Ja
Review №44

Awesome

Pa
Review №45

Good

Ch
Review №46

Always my go to place for parts!

Fr
Review №47

Always helpful

A.
Review №48

Very helpful

ch
Review №49

Great service

Fr
Review №50

AutoZone the best

Ka
Review №51

New starter

Ka
Review №52

Its got parts an such.......///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////. Would be excellent if the people that worked at these places knew about cars tho. A few do.. but

Fr
Review №53

Magnificent attention, even though I dont speak much English they have a lot of patience in terms of customer service

Information
10 Photos
53 Comments
4.2 Rating
  • Address:513 St Mary St, Thibodaux, LA 70301, United States
  • Site:https://autozone.com/locations/la/thibodaux/513-saint-mary.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A3003&y_source=1_MjQ3MDMzMi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 985-446-1244
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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