I brought my car in for some body work after an accident, the customer service was very high quality and the staff was courteous and kind. My car looked brand new after their repairs and it was done very quickly too! Sam and Leticia were wonderful, kind, and very knowledgeable in their field. Even when my car had some engine troubles, they were more than happy to come out and take a look, fixing the issue! That was some amazing service! I definitely reccomend this place for any mechanical maintenance or touch ups!
Great experience with a body shop. Leticia and Sam are wonderful, helpful, and patient. I dont have phone service at my house which was not a problem because they were more than happy to communicate via email. They were organized, got the job done fast, and most importantly gave me my car back cleaner than it was dropped off as! Also easy to work with them with insurances too if that is needed!
Sam and Leticia are amazing!! I was in my first accident, which was incredibly nerve wracking, and stressful. I couldnt have had a better experience with American Collision Centers, Sam took excellent care of me and my car. The paint matching, body work, and repairs were top notch, I couldnt have asked for a better fix. Thank you so much for everything!!!!
Sam and Leticia always kept us updated and gave us a reasonable price for the repairs. Was very truthful throughout the process and highly recommend them! Thank you Sam and Leticia and acc crew!
I can’t emphasize how great this body shop is Sam and his team know exactly what they are doing the work is top notch and the customer service is unbeatable. Save yourself the headache from going to any other place American Collision Center is the best by far.
Our brand new 2020 Army Green Tacoma Pro had a cracked rear bumper due to a small collision while parking. After visiting several body shops in the area, we choose American Collision Centers. General Manager Sam took the time to explain the process a provided a competitive and realistic bid. We could tell right away he understood the process because he had done two identical repairs the week before for another customer. He initially ordered the replacement parts and matched the vehicle color paint by using all the most advanced techniques. Once the parts arrived, we dropped the truck off and he provided a nice clean loaner vehicle during the repair process. He directly contacted our insurance adjuster for all the necessary paper work and needed changes, keeping us informed of every detail and steps taken. Our truck was delivered as promised, washed in & out, and in mint repaired condition! The mechanics, painters, and front desk staff, Letícia, were all top notch. We already recommended this shop to our son and would recommend this shop to anyone interested in body shop repairs.Edgard and MariaThousand Oaks, CA
I have used Sam multiple times now for my car(s) throughout the years. Im super OCD and as Sam knows I cannot handle the slightest ding or scratch. I was in an accident (totally ok) a truck driver literally backed his car onto the top of mine and I was freaking out. Sam took me in and even lent me a free rental car while my car was in the shop for a few weeks. He updated me every single day with details and I was so happy to get my car back in like mint condition. I recently had a scratch on the top part of my life gate and again Sam to the rescue. He took my car in, helped me with the whole insurance process, and my car was done in a matter of days. He also lent me his loaner car free of charge and once I got my car back and smelt how amazing and new it was inside after they got done washing it he even hooked this girl up with some of that special cleaner so now I can keep my car smelling like a brand new car. Thank you so much Sam. Im sure youll be seeing me in a month or so when I see a new scratch or dent ha!
Sam was way easier to deal with than my insurance company! He knew what they were going to do before they did it. And he was completely right! I went there after I had been rear ended on the freeway. I had been to other body shops in town over the years and the only one I had been happy with was North Ranch Bodycraft in the late 90s early 2000s. Well I am happy to now have found American. They got me in within a week, did a great job and the paint matches perfectly! I was really surprised because I went in with poor expectations from the results I had received up the from up the street and left kicking myself for not coming here instead.
Office staff first. Absolutely on time. Took my 13 year old car and made her new again
Excellent shop very professional mechanics
The perfect place to have your car repaired after an accident. They preform miracles here, also if your insurance does not cover rental car and you make arrangements in advance they can help you.
Very happy with the results.
Thank you Sam! You always go above and beyond and always a great job!
Good people and good work
This place is busy.
Excellent very fine work