Recently purchased two new vehicles from Yark Mazda and asked for a Mazda hitch to be installed on one of them. The installation was terrible, the size of the hitch was incorrect and the wiring caused issues with my rear lights. I asked numerous questions regarding the installation and was never advised that they would cut into my bumper, it appeared they used a dull hack saw to make the cut out. As a result, I had to have a new bumper installed on my brand new car, the paint job was mediocre and I was advised they removed the hitch and sold it to another customer for less than I paid for it; basically profiting twice off of me. They refused to refund me the nearly $700 I paid for the product and installation. I recommend going to a professional if youre needing accessories installed on your vehicle and NOT Yark Mazda. Pictures included.

I went in to buy a used car I saw on their website. I would have been able to afford the down payment, but they could not find a way to finance the rest. I offered several optiobs, but was told they would not work. When options,. Do have the money, I may not return.

B & H put two charging boxes in with ev connect and thank you for that. Charged my Leaf when EA said they couldnt find a charger.

Couldnt be more happy! This was a trying time to buy a car but these guys have made me happy twice over the last 4 years. I regret checking with a competitor before going back to Yark. I went from STRESSED (from Taylor and also Carvana) and these guys (Nick) saved the day! Next time I wont hesitate to come here first. I didnt feel like I was on a game show or feel pressured. The facts were presented, money discussed, and out the door i went. Kudos, Yark.

My fiat was taken in for a recall. After it was done a few weeks later it was time for oil change. It was then found the the yrak service department had stolen a part off my car. They took the stone shield off to perform the recall and never put it back. Complaint filed but they refused to respond to it. Beware and check car after they do any work. Oh the also replaced a door handle a year or so ago and took them weeks to get right after taking it back many times.

Was not made to feel welcome. It was as if they did not want my business.

Yark Auto Group is a great dealership they go above and be on to satisfy there customers. They will for sure get my business if needed in the future. Thank you Yark.

Outstanding dealership! This is the second car I bought from them and traveled all the way to Toledo, from northern Michigan, because the first experience was so great. They are friendly, honest, low pressure, and very professional. I highly recommend this dealership!

I purchased a few months ago and Mel made it happen and kept his end of the deal overall. His service was great! He definitely will make every effort to get you what you want. The only disappointment was with it being a new purchase (used) the cleaning of the vehicle was definitely not a full detail and when asked they kind of brushed it off like that was the best cleaning they offered, otherwise A ok...

Bought a truck came with 2 oil changes & 2 tire rotations took in to service, ( funny part ) told that they couldnt rotate my tires due to swollen lug nuts $$ 489.00 to change to no swollen lug nuts. What I said !!)%& confused!! Never of that ever and i grew up working on cars at quarter mile race track in Cincinnati Ohio. Manager came out n asked if I been helped yet. I told him the situation he said hold on for moment I will look in to it for you. Waiting 20 minutes he come back out n looks at my paperwork for my truck warranty n told me if I come back tomorrow that we will put new 1s on for you. So they put new 1s on but they were the same lug nuts. Really!!! I said to myself,, why you put the same 1s on if their going to swell up again... run around with answers! New lug nuts on but left very upset!!!!!!! Waste of money $$$$ but they dont care!!! Could fill my contact if they didnt rotate my tires. A big lose for them. So if n when u buy a car, check to c if there lug nuts are swollen!!!

Dan and the gentleman in finance were an absolute delight. Thank you guys!

The scheduling process was very easy. The staff were all super nice! The only downside is it was super confusing where to go to have my Jeep serviced. There were no signs and no one to greet us to help us for our appointment. We managed to find a janitor who helped us find the correct person to talk to. Once we found where we needed to be, everything went smoothly and everyone was great! They did great with my car and helped with the issue.

The entire staff at Yark Nissan was tremendous. They were courteous, friendly, and above all completely professional. While looking at vehicles I was never once pressured, and once I selected one they handled the sales process smoothly. Lets face it, buying a car can be stressful. The crew at Yark Nissan made the experience great.

Car deals are great but Tyler our salesperson gave us blanket assurances instead of actual information and we ended up missing out on a feature we really wanted on a $35,000+ purchase. It is a shame he couldnt take the time to answer my questions honestly. The car is still a great deal.another bug issue is how pushy Jacob the finance guy us with the extended warranties, they wont take no for an answer and its really annoying. It even cause me and my wife to argue in the finance room because of how pushy they are. I will be buying more cars in my life just most likely not here and definitely not with Tyler or Jacob part of our next experience.

Bought two vehicles the same day!!! Camo Dave is our salesman for life!!! Very straightforward & easy to talk to!!! Not to mention a Vet & all around great guy!!!

Good bunch of people do the best they can to take care of your needs

Absolutely the best car buying experience I have ever had!! They went above and beyond to help me get a vehicle that was right for me. I was not pressured in any way to purchase a vehicle. The salesman and finance man were absolutely fantastic!! An extra kudos to them as being fellow veterans!!

Second purchase from Yark Subaru on 11/19. I am always happy with the service. No pressure, straightforward sales and finance people. Now we have a 2015 and a 2021 in the family.

Friendly and great service too. We will definitely be back for our future service needs.

Best place to buy a car, with help of honest people you will get your dream car . Bought my car from here 6 months ago, Hyundai sonata 2015 with 14500 miles on it, by a 2000 dollar less than the market price .

Excellent customer service in every area!

My car died less than a week after I bought it. Typical rip off dealership. STAY FAR AWAY.

Service department is outstanding, why would you take your vehicle anywhere else.

This review is regarding their finance department. We have bought vehicles on two occasions and each deal has gone very wrong in the finance department. BUYER BEWARE. Make sure you have someone with you who is very educated in finance. They take advantage of people by not being truthful about terms, warranty costs, lengths of warranties, interest rates, length of loans. The purchase price of the actual vehicle that was agreed upon with your salesperson is changed on the paperwork. Discounts that were agreed upon disappear on your paperwork. Payoffs do not get sent out resulting in late payments on vehicles that have been traded in. The sales team has been great but it seems that the finance department is their to recoup promises that were made.

Car deals are great but Tyler our salesperson gave us blanket assurances instead of actual information and we ended up missing out on a feature we really wanted on a $35,000+ purchase. It is a shame he couldnt take the time to answer my questions honestly. The car is still a great deal. Another big issue is how pushy Jacob the finance guy us with the extended warranties, they wont take no for an answer and its really annoying. It even cause me and my wife to argue in the finance room because of how pushy they are. I will be buying more cars in my life just most likely not here and definitely not with Tyler or Jacob part of our next experience.

Turning in my lease was quick and simple. Thanks!

Wow I did not know BMWs had this! I may have to trade my Grand Cherokee in and get a BMW.We Found a BMW for the daughters college car a little cheaper at another dealership. But usually buy most of my cars here.

Yark Auto and their group of professionals from sales, management, finance all the way to the shipping is a class act. I really enjoyed working with my sales professional TJ Kretz. This individual went over and above to get me the information, pictures and details to close the deal on a really nice car. TJ worked with his manager Nick Russell to make a deal happen that would include shipping and still keep the car at an amazing price.Closing the deal would be the finance manager Kyle Kern-Blystone. Ever meet a guy in finance that maid it painless and problem free to close a deal buying a car? Me either, until Kyle made it all happen.Lets close things up with the Yark finishing touch. I live 500 miles away and need the car delivered. Yark has the most professional driver in the industry, driving the latest technology in vehicle transportation doing the delivery. I was so relieved to meet the driver and see the quality equipment my car was delivered on. After talking to the driver I find out he is a professional judge for auto shows all over the country.Too sum things up, I have purchased a lot of cars and trucks and this group really beat every other experience I have ever had hands down.Thank you for your time!Very respectfully,Douglas Thornton

Brandon and the team at Yark were great to work with!

No one likes to spend time without their vehicle, especially for unknown repairs, but I was able to make appt the day after, and they were able to repair ALL damage same day. A loaner was provided after diagnostic so that I could run some local errands instead of having to sit and wait 3+hours while repairs were made.I appreciate that they respected my time and offered options on needed repairs vs optional repairs. I love my Subaru. Thank you, Steve S. for being so helpful.

Just bought our first vehicle from CJDR. It was a great experience from top to bottom from the entire team there. Greg is an excellent salesman and Nolan did a fantastic job with our financing. We will definitely be back for another vehicle in the future

The service department is very courteous and strives to keep the time as promised. Just a note, I did have to return for an appointment for the Express Lane because they are trying to keep clients in the waiting room to a minimum. There were five of us.

I drove around and even get out of the car a few times but not one ever came out to help me. Im handicapped so its a lot of work to walk in and ask for help. Several men just standing around inside too. I hate that i cant see prices. I was ready to but but I guess my old hunky car made them think I wasnt worth coming out for. Oh well someone else will get my money.

Sue in the service department is great! She helped us quickly and efficiently, getting us in and out easily. Couldnt be happier!

Purchased a used car this past October and had a very good experience. Process was seamless and the car met all my expectations.So, decided to purchase another used car and was less than adequate experience. This car was a 2017 Ford and did not come with an extra key or an owners manual. While these items may seem trivial to others, I consider them required when purchasing a fairly new vehicle from a reputable company with an enormous fleet of used automobiles.Because the previous owner did not provide these items when sold to Yark, this cost should not be passed down to the next customer.

Stay away . After 20 years with yark.They just lie. Charged meet more to fix truck and said it was all serviced. And repaired. During my sale to fix truck. Then it was leaking oil and overheating. No a/c heat. Theres suspension. I d charged for a new exhaust. But it was only new catylitic converters. And theres exhaust leaks under the cabin. Also yark said theres no leaks and they dont do exhaust work.Salesmen says mechanics fault. Mechanic said salesmen shouldve disclosed.Financing asked where your sales person at?. They shouldve handled this. Manager .texts me weekly to ask of I had a pleasurable experience. .. no replies from anyone.clunks.... after I took it in. I waited two weeks for an appointment. They told me well you had the truck three weeks. They said it needed shocks and struts. Also theres aftermarket spacers that was sold with the truck and they blamed it on that. But hey yark. You didnt disclosed these problems. And there was nothing wrong. But there was oil underneath of it still. I guess they inspected. Sold me a warranty. And as soon as I picked it up from them. there are there broken things. LolThe day I picked up my truck. My truck was left at the detailers all weekend. TSTIt was vandalized. Yark salesman. Did nothing.I have done most of my mechanic and others for over 30 years. They just lie. If they say it isnt broken. Then they dont have to fix it. Thats why they still a warranty. Huh. I think its called fraud. You knew it was broken and sold it to me because you think youre customers are not with truth. and then they found broken shocks on the truck they just sold to me as fully serviced and inspected. Im still waiting for the evidence of what worked you performed.But nothing was wrong. They refused to do anything even though I had the truck for hours and returned it for the work to be done.I took it back they refused to acknowledge the oil leak on the ground. .Thanks for taking advantage of a lifetime customer and sitting them yark Subaru is shady.They cant even sell a car for the advertised prices. Its going to be $2-3000 more than listed. Butt when youre in the office. And ask. They say thats the tax. Oh.Then you get there paperwork saying no. Theres are fees. So when I asked they lied. Butt they dont give you paperwork. They keep it. What business doesnt give you a receipt? With the contacts attached?YarkBecause a month later you realize what you thought was wrong. Actually was.I have recommended to ask my customers yark for over 20 years. . you are not worthy. Your in it f for your gains. And not for your customers. Anymore.Your service manager lies.and yark is now moved from recommended to CAUTION. STAY AWAY FROM YARK SUBARU.

Ok. This was a new experience to sell your car to the dealer. My Goddaughter had researched the Blue Book price, the car was over 10 years old, the price that Yark offered was very fair. She was very satisfied. The transaction was smooth and quick. The salesman, Brian was professional.

No assistance. I wasnt totally discouraged to that issue as I dont like to be completely bombarded or pushed Into sales. Never made contact with a sales person. Cruised the lot for all of 15 to 20 minutes. Cars appeared less appealing due to exterior un Cleanliness.

Sales is good but Service dept is not. 4 different people and 4 different answers on getting a vehicle in to fix 2 recalls and another issue repaired. And still can not get it fixed, guess I will check elsewhere.

Too many fees on top of the advertised price.

Stopped by for a oil change and tire rotation. 15 minutes.

First time buying from this dealership. Very impressed, communication, and fast paperwork. My sales person was Kody Robinson, kody was prompt, had everything ready when we arrived.

Great experience.Tyler was professional and efficient

I bought a car from them about 2 weeks ago. The experience was absolutely horrible. They only want you to finance vehicles they do not like it when you pay cash for them. When the negotiation was done the banks were closed. They refused to let me put cash down to hold the vehicle and the next morning and they refused to let a third party show up with the full amount to hold the vehicle for me till I got off work. The inside of the car was clearly not detailed very well there is dog hair everywhere, a faint smell of cigarette smoke and the passenger seat is torn. After I signed the paperwork and the car was mine they delivered it to the front of the building for me. They were not as professional as they should have been. They whipped it around the corner threw it in reverse and almost hit another vehicle in front of me. I would never recommend this place for somebody buying a vehicle.Update:I sent a message to the email below 2 weeks ago and heard nothing back. Another reason not to go here they want to make it look like they are going help fix problems but its just for show. I bought this Jeep from them a month ago and now Im having the transmission looked at. When you buy a car you expect the dealership to have it looked at completely.

I got a car from them they had listed on the internet. I was very please with my salesmen and the car and the dealership. Im looking to buy a van and I will go back to them and my same salesman

Awesome Bought a car there used About 2 weeks ago Drove it from Toledo to the Outer Banks Over 1,500 miles Had to fill the driver side front tire several times Got back home Call Mel are dealer Got to Us In an hour It fix a tire Check fluids for free In a matter of 15 minutes And we are on our way Extremely nice polite good service Thank you very much

Very happy with this place, will definitely do business with these guys. My son had a air bag recall & they gave him a 2020 forester to drive when he dropped his car off. NO OTHER DEALER SHIP DOES THIS! Gives you a rental car at no extra charge! Very, very impressed

The young man was very efficient and addressed my other concerns.

Called about a truck and said I was going to come down and look at it after I get off work and salesman said he would get it ready. Drove 40 mins to find out he sold it and didn’t have the time to call and tell me that

Always a pleasure doing business with Yark.

It was my first experience in buying a new car at Jim Yark Subaru. It was a wonderful experience. Their employees are very experienced in what they do. So if your looking for a new vehicle then stop by and ask for Nick Cook one of their top sales people. Hell take care of you for sure.

Well had an appointment at 9:30 took 2 hours. I know they were busy and had issues with a door. People were complaining a lot. I felt bad for both Worker and customer. They do a great job hope next time is better. Still giving good ratings because usually no problems.

Ben is the absolute best, as well as the rest of the staff we worked with...thank you

I work at Yark. Its a good job.

I brought my jeep 🚙 from yark they really treat you good 👍

Dave is awesome. Great customer service from him. I went in on a Friday to inquire about out the door prices of a vehicle. He couldnt get them for me that day because he was with a customer and they would be closing in 20 minutes l, so he said he would call the following Monday,well I had dealers from anfew places that said the same thing and they never got back to me,so I didnt really believe it, and he CALLED on Monday. He kept in touch with me or my fiance almost every day and got me the best deal that he could. When I got handed over to the finance department it was just as great. Everyone does a really good job at Yark. Very impressed with how they treat customers. And I absolutely love my new Ram

Oil change. They got us in and out. Great customer services 👌

Bought my car used here. Went in for service for my tires for the second time because Im losing pressure, and they say theres nothing wrong, then why am I putting air in the tires 2 times a week. They dont know, but cant help because I have a tire package I paid for. He said if theres nothing they can take a picture of to show is wrong he cant help me. I tell other guy I have a free oil change and he says I never seen that but you do. And now you dont but our computers say we never changed your oil. Where did my oil change go? Why did I purchase a tire package with my car if you wont help me?

Ask for Miguel or Omar they will get you the best deal possible. I traded in my 14 Durango and got a grand Cherokee for my wife and a ram for my self. Couldnt be happier

From Sales to Service; whether it is day 1 of driving off the lot or the day you drive back onto the lot for your next vehicle, they take great care of you. Special praise to Mike Hehl and his service team and Scott Thompson in sales. Great team~

Just purchased a pre-owned Nissan Rouge SUV. Very happy with price and Jacob is who you need to ask for if you are looking for a new or used vehicle. No pressure sales.

Customer service excellent, better than the insurance company I am dealing with.

Me and my wife been looking for a decent car thatll fit us and our two kids comfortably. My credit is less than desirable and my wifes credit is what other companies call young. Weve been to countless places and got very little help or they would try to put us in a lemon... However Yark did an amazing job and put us in a beautiful loaded Chevy equinox! I couldnt believe it when they said we were approved. If you visit please ask for Mr. Shane Snyder and he will get everything going for you! Im blessed to say Ill always buy from Yark from here on out. Thank you very much from my whole family.

I highly recommend Yark Auto for anyone looking to rebuild their credit and drive away in their dream car! I inquired about a 2016 Jeep Renegade and Jeremy was really great about keeping me informed of when it became available and on the lot. He kept in contact with me up until the day I came in for a test drive and ultimately financed it. I had one small issue with a whistling noise that Jeremy promised to have fixed if it did not go away. Within a week I had my Jeep in the shop and it was perfect! Better than the day I bought it! Jeremy took care of everything and held up his end of the agreement. Being a young female and this being my first financed vehicle, I was nervous about being treated unfairly, but everyone I encountered at Yark treated me professionally and respectfully. I felt very comfortable and it was a positive experience for me.

Everyone at Yark was awesome! From the sales department to financing, I had a great experience. I bought a used Cherokee from Jeremy B and still could not be happier with the car. He was so helpful through the process and got me into an amazing car with no hidden fees or anything! I will come back for my next car!

Went in for a oil change without an appointment and was in and out in 30 minutes! Friendly staff.

Had a front end alignment done recently it pulled to right afterwards, called in they said they would work on it again they adjusted it, still pulls same direction. You would think that they would test drive it but no... Not happy

Greg early is the man when you go out to get your new or used vehicle

As previous reviews state, customer service is severely lacking. The salesmen seem less interested in being there than watching paint dry. The salesman we had the unfortunate experience of dealing with practically yelled and debated us and even stormed off when we werent agreeing. Absolutely intolerable and disgusting. Wish I would have read reviews and complaints before wasting time driving there.

My experience was fantastic. Service was flexible and swift. Travis was my service associate and he was phenomenal to work with. Travis is experienced, attentive, courteous, and professional. Great waiting area with refreshments and a screen where you can follow the status of your vehicle if you choose to wait. Showroom is well set up and maintained. I appreciate how quickly they had me back on the road.

I took my 2009 Dodge Journey into Express lube for an oil change. They also did a safety inspection topped off all the fluids, checked the tire pressure and told me about things to check the next. Im very happy & pleased and would highly recommend them to others!

Drove an hour from metro Detroit MI. To come here and was definitely worth it. DanDan our sales guy an Dan our finance guy were amazing. We love the car and the deal we got. Thank you guys! I will come back for my next vehicle.

Alex Lyell is Great! So helpful. Yark has such a wide variety of cars its amazing.

Ive been here several times and worked with Omar R. Hes A great salesman, never pushy and down to Earth and makes understanding things easy. He took time to really figure out what kind of vehicle I wanted/need we when I didnt even know😁 I totally trust him, cant see myself going anywhere else!

Jay Byers was wonderful. He knew the Ascent inside and out, answered everyone of my questions, and even laughed at my dad jokes. If you are looking for a new car, Jay Byers at Yark Subaru is your guy!

Im new to using Yark for my Mazda RX8 Oil Change and other Services....Better than expected service and friendly Staff! Ill be a returning customer for sure! Highly recommend Yark Mazda.

This is the first time Ive ever done business with Yark Auto, and it is certainly the first time I ever purchased a vehicle that Ive never seen in person. My salesman, Dan, was available to check on the vehicle (very lightly used) to give it an honest and critical once over on my behalf. The finance manager, Anthony, was very organized and got the sales/loan paperwork sent overnight along with a return overnight envelope. The price was more than fair, and they helped direct me to someone to handle shipping of the vehicle (20 RAM Laramie Longhorn) to my home, and when it arrived it was pristine. I also found that it had a couple of features beyond was was on Yarks listing or the window sticker. I dont think I could have been more pleased with Yarks service.

Thank you Yark Auto for hosting the Mopar Blast car show!!!!

They love to rip you off.... they took advantage of my husband and I to the fullest

I feel this review needs to be broken into two parts: sales and finance. I feel bad the review is one star only for the fact my sales person was great. Carlton was very helpful and was nothing but great.My issue with Yark started in finance. I told the finance guy I wanted to use my own bank and he insisted he could beat the rate my bank was giving me. He said he would run me through 30 different lenders to find me the best rate. After a brief moment he hands me a sheet with 5 different payments on it. Not one of the payments was without add ins or extras like extended warranties or oil change packages. The payments varied by over $150 per month from the biggest package to the smallest. At this point I asked the interest rate and he informed me it was 2% points higher than my bank. I said that is unacceptable so he said hed run me through another bank. IT came back at a point lower than the original quote but still a point higher than my bank. I told him that was still higher and he said that without preapproval from my bank the rate I was quoting wasnt probably accurate. I decided that a point higher wasnt the end of the world but I said I wanted to finance through my bank to take advantage of automatic weekly payment. The finance guy informed me that Key Bank can do the same thing for me. So I told him I did not want any additional coverages or packages, just the truck. He was very adamant about the extended warranty and would not answer how much the warranty was, only what the monthly payment would be. He kept moving numbers and I should have got up and walked out right then. But with the numbers shifted things didnt seem too bad and I was honestly swept up in new truck fever. It wasnt until the next day reviewing the paperwork that I realized the extended warranty added $3500 to the price of the truck.On top of all that Key Bank will not allow you to do weekly automatic payments unless you bank there. I will be refinancing at a lower rate through my credit union.I will not make this mistake again. The high pressure tactics of the finance department at Yark is beyond ridiculous. Even after saying no and still being pressured and having numbers shuffled around I should have walked out. I will not shop Yark again and will not recommend them to others.

Got an oil change. Took longer than expected but they were nice enough. Messed up my auto lights. Reasonable price.

Im usually in and out so not much to say, but everytime Ive been there any questions I had were politely answered... I was even impressed the manager remembered my name and type of car I had... kudos... and shout out to my guy Dino!.. thanks for hooking me up with my midnight rouge... Im hooked on Nissan now!

In a word? Disappointing

Great people to work with. Ill definitely be using them again in the future

Excellent service friendly staff looking forward to my next car already

My husband and I traveled 4 hours to test drive a certain vehicle only they had in the color combo we wanted. The price that was listed online and confirmed with the salesman the day before, was NOT what they tried to sell it for today. I suggest that the next time a Veteran walks into your business, you will have more respect for them!

Honest workers. Has service done when they say its going to be done.

Matt Earnest was very patient with me, as I was deciding which vehicle to finance. I only knew what I didnt want and he worked with me until we found something I was willing to test drive. I love my car. John Willey negotiated with the bank to get a low monthly payment than what the original offer was. This car is a blessing from Almighty God 🙏😇.

My visit at York was remarkable, fantastic, love you SUE🥰🥰🥰

This was my first experience at a dealership and it was everything I could hope for and more. Everyone was friendly and welcoming. Our salesman, Grant, was incredibly helpful in assisting us to find the car that fits our needs and budget without applying any pressure whatsoever. I really got the sense he cared about us and wanted to find what was best for us. The financial guy, Chris, went above and beyond to get us the best financing possible and was patient in answering all of our questions. I will definitely recommend them to anyone looking for a car.

I had a wonderful car buying experience at Yark. This was my first time purchasing a vehicle and I was nervous that I would be treated less fairly because I am a female. I am happy to say that was not my experience at all. Matt Ernest helped me purchase my vehicle and was absolutely wonderful! He went above and beyond what I expected. I traded in my vehicle and we went over what it was worth on Kelley Blue Book before it was appraised by the team at Yark, so I knew if I was getting a fair deal. I will definitely use them in the future and would send my family and friends to them without hesitation!

Dan Dannenberger was my salesman and he was so helpful. I was a first time car buyer, and between him and the finance department they were all very patient with me and all of the questions I had for them. They explained everything, and helped me along the way so I could leave happily in my new vehicle. I would 100% recommend!

Will be my last time having my vehicle serviced here! Scheduled an appointment dropped it off and got a rental from them out of pocket. It took 9 days for the techs to even look at it, 3 to diagnose it. And another 7 to fix totaling 19 days paying for a rental! I was quoted $5,200 to fix, and when I go to pick it up they tell me its $6,444! This is not the first time, but I promise it will be my last visit to Yark Jeep Dodge on Central service department.

Anyone looking for certified used car, I recommend going Yark Automotive Group. Ask for David Angel, he was extremely informative. He never once was pushy or trying to get me to buy anything. Being a women its very easy to be target for sales person to take advantage of. Especially not really knowing anything about cars. The finance department was very easy and fast process. I am definitely returning for future purchases and looking forward doing business with David Angel again!!

Great experience

Matt and Jason were personable, helpful and straightforward. I was helped right away and the process was comfortable and easy. This was a zero-stress car buying experience and I left with exactly what I wanted at a reasonable price!

My fiancé and I purchased a car from Yark on May 12. They sent us home with it and told us everything was good to go, and that we would get paperwork in the mail about how to make payments. We got a letter in the mail from the bank saying they needed our proof of residency (no big deal) we got that figured out quickly. The finance manager at the dealership gave us a number to call to make our first payment, since the paperwork in the mail would not get here before our payment is due. We called and the bank said we didn’t have loan with them, and that we needed to talk to the dealership again. I’ve called the past 3 days about it and nobody will give me a straight answer on how to get everything situated. We are supposed to make our first payment tomorrow (6/11) and haven’t received anymore information about it. Every time I call the dealership I get put on hold and then sent to a finance managers voicemail. Needless to say, I am very disappointed with how things are turning out. Poor customer service, and poor problem solving. It shouldn’t be this difficult to make a payment on a car.

New car sales were GREAT! However in the Express Lane I have had a brand new Yeti cup and my wheel lug lock come up missing In the very same visit. Not happy with the “Service” back there.

Got a great price and excellent service with our used Nissan SUV. However there was some delay getting the 2nd set of keys from the previous owner. Outside of Yarks control. Yark made it right and got us a new set cut and programed. If you want great customer service and a good price on a Nissan see Chris at Yark!!

Was told we were approved for a loan for a vehicle and went back the next day and then was told we were NOT approved. They kept us waiting around for a good hour before the salesman even came back and told us that. The next day they were still pulling my credit after we said no to trading my car in. These car dealers are all alike. They get you in, tell you what you want to hear, get you liking a car, then pull the rug out from under you. IF SOMEONE CANNOT GET APPROVED TELL THEM UP FRONT! Nothing as irritating as waiting around for HOURS only to be told we dont qualify. The salesman Corey was rude and dismissive. Id give -5 stars if I could.