I pulled up and was ignored by more than one worker who walked past and acted as if I wasnt sitting there. I didnt know whether to leave my car and come inside or park in a parking space and wait. The people working are supposed to educate the customer to the process so that they feel comfortable. After sitting there for 15 mins I finally left my keys in the car and went inside. I found a service person behind the counter who told me there was no manager and gave a half hearted apology. They told me it would be 45 minutes but it took double that and I ended up being late for an appointment.

Bad service, inappropriate behaviour. Not caring about the customer

I got there at 5:20, and no other customers are there. I ask one of the guys if they have time for an oil change, and he says yeah, go on in and the lady will write you up. I go in, and she says no, uh uh. We close at 6, so we stopping taking people at 5:15. So you close at 5:15... she was rude about it for no reason. Valvoline it is and Ill go to Kroger for groceries.

Honest and dependable. Ill be back.

Got oil changed quickly

Awesome experience!! They made sure I got a great price for tires and they got me out of there quickly after working 3rd shift and needing to go home and sleep. Very kind, professional help😊

Debbie (the blonde haired worker with glasses) was overtly rude and condescending. It is worth it to spend an extra $15 to go somewhere else. Will not be returning

They did a great job and everyone was so kind.

Ive been going there for years for oil changes and tires. I just wish that their website and advertising that say they do alignments and other things and they dont. If you ask me thats false advertising. That is at any of the Walmarts not just the one I go to.

Worst place ever rude employeesClosing the door on my face saying we short of stuff .. had to close early with no notice or anythingAs soon as they seen me walking in they closed the door even though its one hour before the closing time

I arrived at this Walmart at 2:30pm, to have a tire fix. I had three cars ahead of me for minor issues. I was told that I needed a tire fix, which I was fine with. After 2 hours of waiting, the service manager tells me he couldn’t get to lug nuts off my car. I asked him how did he know that I needed a tire if you didn’t even take my tire off the rim. He just turn around and went back in the shop. I than took my car to Mobil service station, and they took my tire off in about 10 seconds. Do not go to this Walmart, they have no idea what they are doing. Customer service was very terrible too. Would not recommend this Walmart to my worst enemy.

Great service

Worst management

Would like to give special thanks to Michael (Manager) for his patients. My mother in law and I appreciate his professionalism. --Getting a new battery.

Poor customer service. Called to ask hours of service, only to be told when I arrived at 3:00 pm that they cannot change my oil because staff is leaving. When asked why did you tell me that you are open until 7:00pm when I called, employee had no response and shut the window.

They messed up my rims after putting on new tires and wont take the responsibility for it.

Poor service. Needs better management. I called ahead to verify their hours for tire service and was told that they open at 7am on Saturdays and that service is first come first serve. I arrived at 650am and waited for the store to open. I was the only customers present when they opened. However, upon opening the manager told me tgat no techs were in yet and that Id have to wait...hopefully the scheduled tech was just running late. I advised that I would look around the store for a few minutes and circle back. I returned 20 minutes later with a few items to ring up and was informed that the tech had arrived. Just then another customer arrived.The manager rung up my purchase and then directed me to the tech for service. The tech took my tire orderand my keys. As we finished the initial transaction a couple more customers arrived. I advised the stafc that I would walk across the street to grab breakfast and return to wait on my vehicles service. I returned 90 minutes later to find that my car had not been looked at at all AND to find that 3 other customers that arrived after me were being serviced before me. When I confronted the manager, I was simply told that I would be next. At that point even two of the customers that were being serviced voiced that I was before them and shouldve had my service compleyed by now. I immediately requested my keys and decided not to do business with Walmart auto care centers. I wouldnt recommend them to anyone. They dont seem to value just simple, standard customer service at all.

One of the best things in The Greater Toledo Area

Went there early in the morning to get wiper blades installed after taking my son to school. Told me would take 20 minutes, so I walked around the center and waited. It did not done until 1 hour later just for a wiper blades. They also didnt offer military discount. They employees are nice, but the auto services sucks. Should have went to auto zone instead.

Tried to call and schedule an appointment, and employee would not let me. Said they cant get me in this evening because they are packed. Really wish they would just take the time to schedule so that I can pass that information on to my boss. The rating on on how they do business. Employee was nice, and service has not been bad

Great tires and great prices

Grest service replacing all 4 tires. Mevhanic paid close attention to detail buffinf inside of rims prior to mounting. Quick service.

Visited electronics for help on cell phone. Young man very helpful in explaining results

Today we went into the Cental Ave WalMart Auto Center & were treated so well. The manager Ron went above & beyond for us, & it made our day so much easier!!

This was a terrible experience, waited 2 hours and our car was not done, very uncomfortable chairs and very slow service I recommend to go to another place

It took them 4 hours to replace ONE tire. Originally took it in for a flat repair, they waited over 2 hours to call me just to tell me they couldnt fix and that Id need a new tire. Then it took them another hour and a half and me calling them (after they had explicitly told me theyd call me) to find out that my car was ready to pick up.

Went to store to get a tire fixed waited 1 1/2 hrs to 2 hrs and came back to find they weren’t going to fix the tire.

Went there to get 2 new tires put on my truck and called ahead to make an appointment the day before. As i usally do whenever i have an appointment anywhere ( drs, dentist, ect) i showed up about 15 mins early and let them know that i had called ahead and scheduled. They told me that the person who i spoke with doesnt exist apparently and that they will try to fit me in. It only went downhill from there. After arriving at 11:45 and checking back in at around 12:45 which seemed like a reasonable amount of time to put 2 tires on my truck, they told me that i was next in line to have my truck worked on. Frustrated i told them ok and asked a time frame when it would be done. In a little bit is what i was told. So i decided to walk around the store for a bit more. It was around 2pm and i walked back over and my truck was on the lift but the hood was up. Confused i asked why they were looking under my hood for 2 new tires? They thought i was there for an oil change apparently and had already started working on it. I was absolutely upset and told them to lower my car down and i was leaving. Spoke to the manager who was actually very personalable and apologized and told me the oil change was free and they finally put my tires on. So finally after almost 3 hrs i was out the door. Would never recommend or go back there again.

Everything went well was done in less than an hour 4 tires ordered came in right mate 11 appointment are there just shortly after noon very friendly

Good woork done cheep

Stopped at two different Walmart Auto centers. They both gave me free air. They checked the air pressure in all four tires at no cost to me. this is a great service they will do for you. And today it was only 12 degrees out when they did it.

I have read the reviews here... some are warranted and others are just flat out bs. Brakes are never checked and steering wheel problems that you think you have are because they add power steering fluid to most oil changes as part of the service. If you dont want it added then pay for the cheapest oil change. Wal-Mart refuses to touch any and all brake concerns because it it a liability. Any brake problems you have are preexisting problems and are typically included in the notes by the technicians. I go there frequently because I know I will get serviced as needed, even with preexisting conditions to my vehicle. If you are trying to make an appointment, they are ONLY ALLOWED FOR NEW TIRE INSTALLS A DAY IN ADVANCE. oil changes are first come first serve and unfortunately some are refused due to preexisting conditions or engine type or time constraints. Tires are tightened down using torque sticks per manufacturer specifications and then re-torqued three times with a torque wrench after that, I have witnessed this myself. The auto care center is not a mechanics shop or parts store!!! They, also, are not the same as walmart . com. They do however price match with walmart . Com for tires that are available in stock. I have not had any bad experiences with the walmart auto care center since I have used them. I started using them because of bad experiences from other oil or tire places. When it comes to simple preventive maintenance, except for tune-up cause they dont do that, I will always pick walmart for the simple fact that follow procedure when it comes to protecting the customer and themself. Also, all same day work regardless of what it is, oil change, battery, head light install or restore, are first come first serve. If there is a line, you have to wait or go somewhere else. If you dont want to have to come back, I suggest waiting otherwise you will have to come to walmart anyways to get it fixed.

“It’ll be about an hour”—Two and a half hours ago“Just putting on the finishing touches”—Thirty minutes ago

Horrible customer service. Dont listen to what is needed.

Kind of pricey for the Services you get. Also sales people are kind of RUDE

Do not go if you go there for 1 thing. Youll have to come back to fix another. You go in for a oil change then find out your brakes are cut and your steering wheel is about to fall off.

Horrible customer service. I felt like they didnt even wanna help us. Aaaa holes. Dont go for tires. Go to discount tire on Monroe Street.

I was told my oil change would take an hour. After that one hour, I was then told that all the workers had gone to lunch and would not even be able to START working on my car for another hour and a half. Very disappointing, I will not be bringing my car back here anytime soon.

Not the most comfortable of auto places Ive been to, but they were pretty knowlegable.

Horrible, 3 hour wait for a oil change and tire rotation

Thankful theyre open on Sundays!!!

Had a tire patch that was estimated as a 10-15 minute wait. It took an hour.

Took three hours to replace one valve stem. Could have done it myself in 30 minutes but thought i would save myself the trouble, boy was I wrong.

If I could put 0 stars I would thats how bad the service was got ripped off

Incoming love it

I got tires installed they put my left rear tire on so tight that the lug nuts had dug into the rim now i have buy a rim and lug nuts thanks alot

Take 3 hours to change two tires

Ok

Decent service

Theyve got it all

Theyre trash

Excellent

Poor service

Not good