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Unique Collision
24145 TX-249, Tomball, TX 77375, United States
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Unique Collision
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Ge
Review №1

I got into a collision two weeks ago, and I had my insurance send my car to this body shop. I have used Unique Collisions back in August of last year as well. I specifically requested for them because of Robert’s timely response and spectacular service on my car.Robert calls me to let me know when the car is ready for pick up but always Finishes the repairs way ahead of time.My wheels are Shiny and my car is spotless. Without a doubt, I will always use Unique Collisions for any type of car service that I need.

Do
Review №2

HIGHLY RECOMMENDED!They are quick, professional, and reasonable! Ill be coming back for all of my repairs and such.

Ki
Review №3

Very good facility and very nice service. Robert and Laura is very friendly and goes extra mile to satisfy customer.Would definitely recommend.

Ra
Review №4

After a bad experience at another body shop I was leary to use Unique after they were recommended by my insurance company. I went in and spoke with them about my concerns, they assured me that they would do whatever was necessary to take care of my car. My car has a 3 stage paint and that was the issue with the other body shop I used previously. They called in about 3 days and let me know my car was finished, I drove to the shop ready to point out any mistake or imperfection. Once I arrived I was so impressed, the paint was perfect, I could not see any imperfection with the paint or body work. The manager came out and said he was informed of my previous experience and just wanted to be sure I was happy with my car. I never write reviews but this shop impressed me so much I felt compelled to do so. 5 star customer service and better than 5 star work. I hope I will never need a body shop again but if I do Unique has earned my business forever.

Mi
Review №5

Unique Collision is truly unique!We brought in my wifes 2020 pickup truck (with less than 600 miles on the OD). She obtained some pretty good damage to the drivers side (over $6k). To make a long story short, Robert and his team made the entire process painless and the work performed is second to none! You would swear the vehicle never had damage.After the work was completed, we noticed a rattle and mentioned it to Robert, who quicky diagnosed the sound as a loose nut on the gas filler tube (nothing serious, which was good) and corrected the rattle in minutes!The work performed by Robert and his team and the customer experience that Unique Collision offers is truly Unique and they will have my business again if I ever need a repair again!

Di
Review №6

The first time I showed up to leave my car for repairs, there was a scheduling issue. The manager (Robert) could see that I was frustrated about the situation and promised to make it right the following week. Which he did - I got my car back quickly, repairs were completed well, and Robert provided updates on the progress. I would definitely recommend Unique Collision in Tomball!

Ri
Review №7

Very professional people & explain everything very well

St
Review №8

I cant say enough good things about Robert Prieto and his team at Unique Collision. Robert made the whole process a breeze and took the time to show he cares about his customers. After having a bad experience with nearby shops, this experience was by far the best.

la
Review №9

Robert and Reyna were absolutely amazing. An 18-wheeler had hit my brand new Mercedes (still with paper plates on). They saw how upset I was when it was dropped off. The entire time they had my car, I was continually updated with how it was going. Robert had it done before it was even estimated to be done and it looks like NOTHING even touched my car! On top of that, he even took the time to wax and detail my car for me as a just because, because he knew how happy I was to have her back! Absolutely, will always recommend, anyone to come here!

De
Review №10

Phenomenal job would absolutely recommend for any car issues you have this is a team that you can trust.

He
Review №11

We had our cats stolen and our insurance company uses Unique. We had prompt, friendly, and professional service. They even washed the car.

La
Review №12

They did an excellent job repairing my pickup. They even polished the entire truck before returning it to me. The owner, Robert, delivered my vehicle to me personally and offered to answer any questions and to personally guarantee his work. I would highly recommend them for any body repairs, if you wish a perfect repair.

Pa
Review №13

Had my catalytic converter stolen Monday, and I dropped my vehicle off yesterday 5-5-21 & I have it back today (5-6-2021)Very professional & extremely expedited service.If I ever need anything done again, will most definitely be returning.Thank you Robert & Unique Collision team!

Ro
Review №14

This is by far one of the better experiences Ive had with a business. Robert and his team are outstanding in their attention to detail and customer service is 5 star! Rather than have me wait for the rental car co to pick me up he had his own family member take me there in their personal BMW - talk about amazing service! And the work they did to my truck after pretty extensive hail damage - its like new! Hopefully you should not need a collision shop but if you do - these are the guys to take it to.

An
Review №15

Exceptional Customer Service! The work competed, outstanding!

Je
Review №16

No communication whats so ever!

Gu
Review №17

Very nice professional service. Finished work was excellent. Even cleaned to perfection, one couldnt ask for more. Extremely pleased.

J
Review №18

I received a call from Robert letting me know that my car would be finished Oct. 5 My car was finished about a week early. Excellent results in finished work. My car was cleaned inside and out and the fluids were topped off. Unique Collision took care of the details and paperwork with my insurance provider. My wife very much appreciates the cash discount when paying the deductible. Every emloyee we met demonstrated excellent customer service. Overall, thank you Unique Collision and I highly recommend you to all needing your services. Excellent job.

Li
Review №19

Did a great job repairing my car.

la
Review №20

Unique Collision was awesome. The office was clean, everyone was exceptionally nice, service was great. My car looked amazing was done very quickly. I could not recommend this place more.

Li
Review №21

Very knowledgeable staff, outstanding customer service. General manager went out of his way to call me in order to make things easier for me. For once, a mechanic shop that wont take advantage of you.

Ca
Review №22

These guys needs a Thousand stars!! My car got sandwiched in a freeway accident in San Antonio area last year. With no second thought I got it towed back to Houston for repair. Adjuster said it will be totalled but I disagreed and insisted to repair it. These 2 gentlemen Juan(P), Robert(GM) and the rest of their team put it back to how it looked like brand new from dealership. I would highly recommend this Collision shop for their professionalism and quality of work. Thank you Unique Collision. Job well done!

Cr
Review №23

This place is Amazing! Cant stress enough how they handle everything, they finished my car a week ahead of schedule, went above and beyond to change my battery which wasnt part of the accident at no additional cost. We will be taking our business here from now on. Robert and Rena were incredible the best customer service out there. They truly went above and beyond, we love you guys. Thanks again

De
Review №24

Amazing place! If you need your car fixed, bring it here!!! Super professional! Super friendly! One of the best shops ever!!! They live my car like new!!! Staff are incredible!!!! The Shop Manager Robert is on top of every detail! Highly recommended!!!! Thank you guys for your help, honestly and impeccable work and service!

Ju
Review №25

I had a great experience with Robert and the team. I was rear ended and need some repairs done to my bumper. They were very professional, informative and swift. Robert walked me through the entire process and communicated with me consistently if there were any changes or with any updates. Was very pleased with the service and partnership throughout. Thank you!

cr
Review №26

Great service, prompt, professional, and pleasant staff. If you need your vehicle repaired this is the place to go! My car was repaired 9 days ahead of schedule. Robert and his team took great care of my vehicle. The work was beyond my expectations. My car was detailed after the repairs and looked amazing. Robert even assisted me with moving my rental vehicle to the designated area since I had my very busy toddler with me. Thanks again! Very happy customer!

Gl
Review №27

Shop was recommended by my insurance company for repairs to my Toyota Tundra. Extremely happy that I followed their lead and had this shop do the repairs. Tundra was repaired in the allotted time frame and the work completed is impressive. The GM Robert P. is a stand up guy and handles his business very well. Thanks guys for an outstanding job.

Ry
Review №28

This place is great! They have very fast and friendly service, they make sure they update you regularly regarding your vehicle repairs! Once my repairs were completed, they even waxed and detailed my entire vehicle, including buffing out several small scratches that were unrelated to the collision repair and made it look like new. I would highly recommend to anyone.

Sa
Review №29

Rapid Repairs!Excellent Customer Service!!The best in town!!!

Kr
Review №30

When you go to unique collision, you’re not just another number to them . I got my car repaired thru insurance claim months ago. One of the parts failed, Unique Collision stood behind their warranty work. Robert, thank you so much for being a honest and genuine person. Not too many do business like this anymore!! Highly recommended!!

El
Review №31

These guys are amazing! I was rear ended and Progressive recommended them. So glad I went! Dropped my car off on a Monday morning and was back in my car on Tuesday afternoon. Not only did they do an awesome job on the repairs, but they detailed my car and made it look new again! Staff was so friendly too!

Ta
Review №32

Unique Collision made repairing my car a BREEZE. I was blown away by their promptness and the friendliness of all employees there. Would definitely recommend!!

Mi
Review №33

Awesome Experience. Thank you for Pristine Job.Great work, Car never looked so good.Thank you Robert!! Professional, Friendly and caring.Will defiantly return for any future Auto Body needs.

No
Review №34

Great service and attitude from everyone there. Finished my vehicle before the estimated time and it looks great and runs good!

Ni
Review №35

Kept me up to date on progress. Professional and eat to work with. Shop clean and car returned in better shape than when I left it.

Me
Review №36

Top of the line service! Robert and Reyna really took good care of our car. We would recommend them to anybody. We really felt valued as a customer! So refreshing to find a business that values you as a person and a car shop you can trust!

Je
Review №37

Recently had my 2018 Toyota repaired with Unique collision. They were awesome! Very professional! My SUV came back looking brand new again! They also washed and waxed my vehicle! I would definitely recommend using them!

Ta
Review №38

I have nothing by great things to say about this shop. The staff, especially Robert, the General Manager, were very friendly, attentive, and helpful. I had minor work that needed to be done and did not have a rental. Robert helped to ensure I was taken care of. Communication throughout the process was great. Repairs were done quick and I had my car back sooner than expected. Highly recommend this shop!

Ga
Review №39

Wow! These people not only did a really good job repairing the body damage to my vehicle, making my vehicle look brand new again, but they went even further by washing, cleaning, and detailing both the exterior AND the interior. True quality workmanship as well as above and beyond customer service. I like these guys, for they remind me of the good old days when a business purposed to do excellent work as well as provide excellent customer service.

Ar
Review №40

Robert and his team do a great job making sure things get done properly the first time so that you end up with a quality repair without a run around. I would suggest giving them a chance if you are particular about getting your car repaired correctly at a reasonable price.

Pi
Review №41

I took my car in for a bumper repair. Right before picking my car up I asked Rob to look at my AC due to it recently going out. Let me tell you! When I picked my car up, the AC was blowing snow and I swear the washed and detailed my car. They gave my car back to me twice as better than I have it to them. Quick and diligent service. Shout out to Big Rob, Reyna (misspelled, sorry), and Ricardo!!!

Br
Review №42

I absolutely love Unique Collision. Robert, the General Manager, made sure my car was perfect before I picked my car up. Even when I noticed that there was an additional problem that needed to be addressed, he made sure they handled that as their first priority. Roberts view is always the customer first. This, in itself, makes this business true to itself. If you lack customer service, you lack being a good business. I have never had a problem with Unique Collision. I would highly recommend them to anyone that I know.

Ma
Review №43

I have worked with Unique Collision with 3 if our vehicles--1 wreck, 1 break in with damage and a sunroof repair. They have been so amazing to work with everytime. They made sure all the details were handled & work excellent. The sunroof in one of my cars was leaking, I dropped in and they put a new

Ka
Review №44

Awesome manager, superlative staff and above all they are immensely good at what they do.Highly recommended. Kudos to the management

Sa
Review №45

After an accident my car was taken here to be repaired. From start to finish, this place had immaculate customer service and incredible care for their clients. Repairs took much shorter than expected and I was able to pick my car up with no issues. To my shock, they even went as far as to clean my entire car out inside and it looks brand new, and repairs were so well done, thank you guys! This will be my go to place for any and all repairs. Thank you Unique Collision for the best service and experience I’ve ever had! Keep up the good work. The manager Robert deserves a huge raise for his 10/10 service and just being at the door to greet people and show his care.

Ka
Review №46

Brought my suburu forester to them after an accident, they did an excellent job on the repairs and had great customer service. They even went as far to clean my car inside and out. Highly recommend unique collision!

Je
Review №47

My fiance and I have to get her mustang repaired here. Took less than a week. They are personable, quick and shoot straight to the point. No haggling, no price gauging, no stalling. They are about their customers for sure! They treat you like family!

Na
Review №48

Extremely fast and courteous service. The staff is knowledgeable and goes above and beyond. Lastly the quality of their work is impeccable.

ma
Review №49

Unique collision took care of are repair and we are very pleased with their wk that was done .

sh
Review №50

Most amazing body shop I’ve ever used. They were super quick and helpful. Very nice! Even detailed my car for me!

Ca
Review №51

I wanted to take a moment to tell you how outstanding the service was to my vehicle at Unique Collision in Tomball. The staff provided excellent customer service. The repair job was absolutely beautiful. In fact, it looks like a new car! In addition, they truly went above and beyond, as it appears the car was detailed. It hasnt been this clean, inside and out, since we bought it. I encourage you to use this repair company for body shop repairs!

Ma
Review №52

Brought my corvette C6 Z06 to unique for some body work after getting into an accident, and I couldn’t be happier with the work they did! Robert and his team couldn’t have done a better job! Nothing was missed, and the car looks like new. Robert also kept me updated with progress and the car was ready the day they told me it would be from the get go.

Sa
Review №53

Service was excellent.

Se
Review №54

Havent finished repairs yet

Br
Review №55

Great customer service!!!!

Ad
Review №56

Best experience I have ever had with repairs. Not only did they communicate with me every step of the way. They also made sure that the insurance paid the most possible by quoting OEM items. They gave me a call when the insurance wanted only used items for the repairs. The end result was quick repairs and new parts all around. If you are in need of collision this is the place to go. A++They really help take the stress out of the situation and added a car wash too.

Ra
Review №57

I have used Unique Collision in Tomball, TX three times. They have done an EXCELLENT job for me on all occasions. Their customer service is superior, and their work is outstanding. Reyna at the front desk does of phenomenal job of keeping you up-to-date with the status of your vehicle. If I have the unfortunate need of their services in the future, I will certainly use them. I highly recommended Unique Collision in Tomball for your collision repair.

Ro
Review №58

The definition of Unique is; being the only one of its kind; unlike anything else and like the name, Unique Collision implies in my book has staked the ground to be on of a kind. I am from the automotive industry and have been for my entire professional career. Back in the day, the type of service Unique Collision has delivered to me, and my family was somewhat of a status quo so to speak. In other words, there was a larger population of businesses that would go outside of their element to provide reliable customer service beyond a labor guide. Today, the type of service most of us have evolved to accept is as much as the dollar bill can extend. You get what you pay for nothing more or nothing less.Unique Collision has shattered that perception and taken us back to real customer service. Our vehicle was damaged by a driver pulling a landscaping trailer. While we wait for their insurance to complete their investigation, our personal coverage stepped up and recommended Unique Collision to me. I will admit I was leery because like I said I am from the industry and know collision chains. I had never heard of Unique Collision, but the adjuster ensured me that I would be pleasantly surprised with their service. My son picked up the vehicle, and he was astonished by the outcome. He called me and said, dad, the Nitro looks new again. I chucked it off as okay they not only fixed the front right fender but maybe they polished it. He was right the vehicle is beyond my expectations.One hiccup I will share if Unique Collision reads this message. Please improve on your follow up. I left messages, and the lady who answered my call said she would follow up with me to provide me an update. No word I had to call back repeatedly to get an update. I am not griping I am merely providing feedback. Unique Collision delivered the product nonetheless making up for lack of follow up calls. I highly recommend this facility for any collision repairs. You do not know me but you can mark my word, you will not be disappointed if they continue this Unique service type.

Mi
Review №59

Where do I even start? THIS IS THE BEST CAR PLACE IVE EVER BEEN TO! Nothing but smiling faces and the best service. They’re all knowledgeable and made sure I knew everything that was gonna hppen plus they worked hand in hand with progressive and enterprise so I didn’t have to worry about anything! I had an ugly dent and messed up side from getting t boned and they made it look brand new! Amazing job but what I really want to highlight is the positive attitude and awesome energy in this place especially the manager! So rare to see a staff so cheery and committed to service! I don’t want any one to have a collision BUT if you do, this place is a blessing. Thank you guys so much for everything!

No
Review №60

Recently worked with Reyna. Very professional and quick to respond.

Ar
Review №61

They do great work. My truck look just like new again.

Em
Review №62

Cleaned our headlights for super cheap when the Christian Brothers next door refused because they didn’t have a “specialist”. Incredibly nice people.

Sa
Review №63

Did a great job with my ride

An
Review №64

They have a great staff and kept me in the loop through the entire process. The only people I will allow to fix my vehicle.

Th
Review №65

They worked on my mother in laws car after an accident, very friendly and they did a great job.

Ch
Review №66

Very efficient and quality service. Definitely will return.

Ju
Review №67

Great service and they were fast at the repair. I would definitely use them again...

Ta
Review №68

Phenomenal service we met the owner Robert and he was very sympathetic towards the total loss of our car I saw some of the work that his employees did with other vehicles and they do beautiful work

Kr
Review №69

I have used this body shop for years. I would not trust my car with any other shop. From small door dings to major body work they can do it all!!

do
Review №70

Great place taken my car there three times and its looked better when they were finished then before the accident

To
Review №71

These guys work hard to take care of their customers. Stop in and say Hi.

Ne
Review №72

Excellent service and the staff are quite attentive.

Ma
Review №73

If you want to work really done right make it there

Vi
Review №74

Excellent service and great staff

Mi
Review №75

Great staff and service

Sy
Review №76

Fixed and painted my 2015 Nissan Altima. Matched the pearl paint job very well

Ri
Review №77

Quick and seamless paint job on a tailgate superb work

Se
Review №78

Best service in Houston

Da
Review №79

Good

To
Review №80

Robert, Reina and Laura are the bomb!

Jo
Review №81

Excellent atention

Information
13 Photos
81 Comments
4.9 Rating
  • Address:24145 TX-249, Tomball, TX 77375, United States
  • Site:http://uniquecollision.com/
  • Phone:+1 281-357-0600
Categories
  • Auto body shop
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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