We love our awning so much. The installation was quick, installers were very professional and did a wonderful job. We have used it a lot and received compliments on how lovely it looks and actually had the awning close one day by itself because of the wind sensor when the wind suddenly picked up. Highly recommend Shade One Awnings if you are contemplating getting an awning!
The entire process was easy and pleasant. The office personnel were helpful and ready to set up a sales appointment that was convenient to me. The salesman was knowledgeable and very insightful, making options and color decisions easy. The ordered awing was delivered faster than you would think with a pandemic going on. The install was fast and precise. My patio was left clean and I was instructed on the use of my new awning.Lastly, I was pleasantly surprised when the owner came to my house to check the install and make sure I was happy. Think about how often that happens in today’s world.
When I was considering purchasing a remote controlled awning for our rear patio, I first did my due diligence. I requested proposals from four local awning companies. My first area of concern was the company references, the second area was the quality of material, the third area was the quality of service, the fourth area was the price. Shade One Awnings won the contest by far. The other three companies didnt come close on my first three categories. Shade One was slightly higher on the price, but I have always been a believer in the statement You Get What You Pay For. The delivery date was quoted as March 25, 2021, and the awning and installation team arrived exactly at the appointed time. After the completion of the installation I was given operating and maintenance instructions by the lead installer. The installers were very professional and courteous and did a great job. Also the Customer Support is excellent. I highly recommend Shade One Awnings if your looking for a quality product and company.
Joyce was very responsive. Great customer service. Excellent sales team. Knowledgeable. Quick delivery and perfect installation. Our awning has changed our deck experience. Highly recommend
What an amazing transaction!All of the stars aligned for my 94 year old father after a quick freak downpour destroyed his 25yo+ deck awning before he could retract it.A call to Sunsetter in South Jersey was all it took to make his house whole again. From the professional and friendly attention of Joyce in the main office, to the expert care, craftsmanship, and service of John from our local Pleasantville office, we received nothing but first rate treatment from start to finish!It just so happened that a perfect replacement with many upgrades (since 25 years ago) was available in stock. Not to say that every product could be so easily at hand but in our case it happened.The quality and service of Sunsetter awnings are truly unrivaled in the industry and Shade One Awnings is the dealer which makes it a thoroughly enjoyable experience.Thank you!
I couldnt have been happier with the service and the awning !! Friendly, professional and very capable people. I was promised a certain timeline for the work and you delivered exactly on time. The awning is beautiful, installation was quick and you even took away my old awning. I recommend Shade One Awnings to everyone.
Very pleased with the service! From introduction, through installation and follow up, Donald and the crew were professional, friendly and dependable.We confidently recommend them, and the quality of the product, to anyone considering the installation of a motorized awning.Bill and Mary Moore
This is the second awning I bought from them. It is hard today to find professional honest people. I’m thoroughly happy with the service from the ordering, office staff, and installers. I would recommend them to anyone
It was a pleasure dealing with Shade One Awnings from the beginning. The salesman was very knowledgeable and answered all our questions. The installers exceeded our expectations. We would recommend this company in a heart beat. A true 5 star company!
The entire process went without a hitch. From Sales to Installation we have no complaints. All involved were professional and the install team made sure everything was cleaned up afterwards.I would recommend Shade One to anyone...
This company was great to deal with! We got a great awning and a great deal! Installation went smoothly and we highly recommend this company if you ever need an awning! They kept us updated along the way because Covid-19 had slowed things up a little. It was definitely worth the wait!
Great service at a great price. We love our awning. We got several estimates and Shade One Awnings was the best. We had a wide choice of colors and found one that really compliments our deck area. The installers were professional and quick. Our deck gets so much afternoon sun in the summer that we just couldnt use it. Not anymore. With a touch of a button, we have lots of shade. Were using it now in the cooler weather with a small outdoor space heater. It keeps the heat right where we need it. We recommend Shade One Awnings!
Shade One Awnings did an absolutely fantastic job. Their installers were able to place the awning exactly where we wanted it. It looks fantastic and does an amazing job of giving us shade in the afternoon, when the sun absolutely beams down onto our patio. We couldnt be happier!
Our experience with Shade One was great. The installer was very good. The end result looks fantastic. The product itself is great. It was exactly what I picked and held up wonderfully all summer. Beyond pleased!!
Love my awning! Better than the one I had on my last house. And the contractors that installed it were great. Nice attention to details and very courteous! Just love sitting on my deck
The salesman who visited our house was thorough and very knowledgeable of the product. Our service team who installed were prompt, clean, efficient and also knowledgeable of the product and presentation.
Very pleased with the installation of my Sun Setter Awning. Complete install in approx. 1 hour. The 2 men who came were very pleasant and explained every thing. When finished they cleaned up after themselves and left. You would never know they were here by how well they picked up everything.Highly recommend this company from purchase to install absolutely professional in every detail.
Outstanding product and service at at a fair price. It was a pleasurable experience, from the salesman to the installation team
Everything about this awning purchase went very smoothly. One gentleman came and measured and showed me what awnings were available for me, and I chose what awning I wanted. The installation crew very neatly installed the awning a few weeks later, showed me exactly how to operate it and were done in a very short time. Very happy overall with with Shade One!!
Great doing business with Shade One !Everyone was so friendly and helpful .Excellent customer service from beginning to end ...from the office to installers . Highly recommend!
Our Sun setter awning was purchased from and installed by Shade One Awning in Toms River, NJ; in May, 2020, and the salesperson was Don Franks, the owner, who also performed the installation.The pricing and service could not be beat and the regular follow-up on manufacturing process and delivery/install date was well beyond what I had expected. (Note: our awning was ordered/manufactured/installed May/June, 2020 at the height of the Covid-19 pandemic, which required closure of many services in New Jersey and surrounding states.)Don and his company provided excellent sales/customer service and I would not hesitate to recommend them! In fact, I have recommended them to a number of our neighbors.
Shade one and its employees were all a pleasure to work with. If your looking for an awning I would highly recommend ShadeOne
Set up was fast an easy. Guys were gentlemen an cleaned up when done . Explain the way it’s works
Shade One Awnings is an impressive company that knows how to treat a customer. Everyone involved in my awning purchase were awesome. Our salesman Tim, was prompt, courteous, and thorough in explaining everything we needed to know. He was not your typical pushy salesman. He provided all the options available and let us tell him what we wanted, not the other way around. The installation crew was friendly, and did a fast, neat job installing the awning. They made sure we were happy with the job and showed us everything we needed to know about the operation and care of the awning. And the owner, Don, called us that same night to find out how everything went and to make sure we were happy with our awning, and if there was anything that didnt meet our satisfaction. There wasnt. Don runs an amazing operation and I highly recommend him and his team if you are considering an awning, Im certain you will not be disappointed.
We were very satisfied with Shade One. The representative who came to our home was very pleasant and informative. No pressure. And we love the awning. Very sturdy. Lots of wind here and it has stood up well. Highly recommend Shade One.
Highly Recommend.Even during the COVID Pandemic, the response was timely and safely executed. The final product is amazing. Great to work with. Delivery in a timely fashion. Installation flawless.
Love my Shade One Awning. The men thatset up on our home did a great job.So glad that we invested and added this Awning to our home. The office girl, Joyce, was very helpful and would suggest to only speak with her as she was very pleasant to work with.
Overall a good experience with Shade one. We ordered in the middle of the Covid-19 Virus pandemic. Delivery was delayed a bit but that was not an issue as it was expected due to the timing. The Shade One people kept us informed. A minor hick-up on the install but it was quickly rectified and the installation went smoothly. We are delighted with our awning and have recommended Shade One.
We love our awning. The privacy piece perfect . Awning and privacy piece block out the sun as well as keeping our back patio a little more private and cools that part of the house. Staff very knowledgeable in helping us pick out the awning and in getting the required paperwork together for the township. Overall a very good experience
I’m really happy with the awning and the install. These guys are professional all the way. I have a special patio tile & the installers took special care to avoid damaging it. They suggested a way to install the lighting on the awning. I took their advice and I’m glad I did. Clearly they know what they’re doing. I recommend Shade One and would use them again. Thanks Shade One, Don & Joyce for the great awning job from order to install!!!
The house we moved into had an awning and a small patio, but we expanded our the patio so we decided to get a second awning and change the fabric on the existing one to match the new one.Shade one installers installed our new awning and moved the existing awning in one of the near 100 degree days, without complaining and did a perfect job.Our fabric was delayed due to the pandemic and arrived about 2 weeks later. Another team installed it, and again, they knew exactly what needed to be done and did another perfect job.Both teams arrived on time and were friendly and courteous.
We were very pleased with the service we received. John Jock was wonderful to deal with and everything was completed in a timely manner. We recommended him and the company to friends and family.
The entire process of purchasing our awning was terrific. The sales rep, Cortney, explained everything about the process, the selection of the fabric, warrantees, dimensions that would be suitable, etc.. The installers were accommodating and did a neat job all the way around as well as showing how the awning actually worked. I followed up with a call as to how to install the cover for winterization. I came to find out that since I had a hood, the cover really wasn’t necessary. However, It was explained that I could cover the fabric with the cover to protect it from the elements. I was able to cover the fabric and secure the cover with bungee cords. I was pleasantly surprised to revive a follow-up call checking on how I made out with the cover and an offer of assistance if needed. With this total customer service experience, I would very confidently recommend Sun Setter to anyone in the market for any type of awning.Wayne Conroy
I was very impressed with the whole process from in home overview of choices to installation approximately 4 weeks later. All of their staff were very professional and did a great job with the installation. At least 4 of our neighbors used Shade One and they too are happy about their choice.
What a remarkable difference, we get early morning sun directly in my family room and before the awning you couldn’t be comfortable in family room or the dining area. That all changed with this installation.I am a very satisfied customer!Gabe Staino
10/10 recommend!!! Thank you and shout out to Shade One awnings for replacing our existing awning. They came out within 48 hours, & were extremely knowledgable! Order placed and installed within a few weeks. Our vacation home down the shore is a seasonal area and we couldnt get anyone local to come out. Not even the original company. When we expanded our search Shade One Awnings is about 1-1/2 hours north and they came right down like we were next door. The were the fairest price as well. We are extremely pleased and cant wait to enjoy many years of our new quality awning! We would HIGHLY recommend!
Salesman was no stress,, no hassle. Didnt try to upsell or oversell. Delivered and installed as promised. Install went well and the awning seems like it is made of good material. Powered functions work well.Look forward to using it next summer.
Great product - very happy with our awning. The company follows through with every element from sale to installation. No drama just great results. Would definitely do business with them again.
Truly a great experience, from sales to the installation.We just spent our 1st of hopefully many summers under our new awning and loved every minute. Thanks.
Great service. Had them do a 2nd awning alsoVery professional, and a pleasure to deal withShade one.
On time very pleasant and every thing working fine when installers left. Follow up call from office was very nice. One of the best people weve ever dealt with.
Extremely pleased with the professionalism of Shade One Awning staff. The quality of the awning and the installation was first rate. I would highly recommend them for anyone looking for awnings.
Very professional. Came out right away when I called for a quote. Installers did a great job. Was a great choice to block the sun on my 17x21 deck
They came in and showed me a big selection and then the workers came in and BAM it was done. It came out fantastic and when I had an issue with a slight alignment they were here and fixed it. They were always ready to answer any questions that I had.
This dealer of the SunSetter is one of the best I believe in the state. The owner was very courteous and polite and helped me in so many ways. if youre looking for shade will there be other sunset or whatever this is the company to go to I have two sunsetters that go across my large porch that faces the sunset they just did a superior job reliable always there on time and someone you can count on.
Although my awning was ordered at the beginning of covid and delivery was delayed (and I felt misled about delivery at first), when my awning finally came in, it was installed quickly and the guys did an excellent job and were very professional. I am very happy with my awning. I probably should have had it hard wired to my house instead of manually opening and closing. But I do love it
Very professional people who do very professional work. Our awning looks amazing.
I highly recommend Shade One Awnings! Don and his crew were helpful throughout the entire process from the at-home estimate, showroom demo, all the way through to installation. They helped me navigate the different models and features so that I arrived at the best options for my needs. They kept me informed during the manufacturing and shipping, and answered my questions with honesty and professionalism. Thank you for my beautiful awning gang!
Shade One did an exceptional job with the install of a large motorized awning at our home. From sale to install, they were prompt and professional. The install crew did a great job, and paid careful attention to the small details that make the difference between a good and a great job. I would recommend this company to anyone who asked !!
We were very pleased with A1 Awning. They arrived when they said they would. Worked efficiently and did the job according to my high expectations. I would highly recommend this company to everyone.
Efficient, professional, competitively priced. Answered all my questions. Explained all available options. Installers did a great job and cleaned up thoroughly.
The whole project went very well, start to finish! Very polite installers, and the office staff is quick to answer any inquiries . I highly recommend this local company.
Everyone was friendly and helpful. The woman at the store was pleasant. The salesman who came to my house was very informative, and the installer was great.
We are very pleased with Shade One Awnings. They are professional and skilled at the installation process. We highly recommend them for awnings.
Shade one Awningwas a great experience Don and his assistant did a great job installing the awning which works perfectly even though the pandemic was going on they stayed in touch with us I would definitely recommend them. Robert Krais Manchester NJ
We purchased this beautiful awning and when it was installed, it was awesome. My neighbors are all jealous. Great quality and a fantastic company to do business with.
I found that the service from Shade One Awnings was extremely good and they come out whenever needed. We all love our awning and the price was great.
I could not have been any happier with my purchase. The sales and service team was great during these trying times. The install guys are an asset to your company. Don was able to deliver the awning even though the factory had big delays from virus. He kept in touch throughout process, we are now enjoying our 14 awning under a outdoor tv.Gary and Robin Federico. Brielle NJ
Great company to work with and the final product was even better. Such a beautiful awning!
Initial meeting was excellent. installation was great. would recommend to everyone.
The awning is perfect and the team that sold it and installed it are excellent! Anyone considering an awning needs to contact Shade One Awnings!
They were able to install much earlier then expected and the installers were fast and friendly!
Everyone was very helpful and professional. We love our awning!!
Love the awning have no problems with it.
Sales was low pressure; installation a breeze. Very satisfied with looks and function.
Excellent service from the time of estimate to installation and follow up visit.Professional and friendly.
Great service and i love my awning!
This is the best awning I have had ever bright lights cool in the summertime
Very satisfied .Returns calls and Follows-up on issues .
The service was exceptional, the owner came out to do the install and was extremely thorough and did a fantastic job. There was a slight flaw in the Sun Setter awning and Don, the owner, put a call into Sun Setter and within minutes of him leaving our home he called us back to let us know they would be sending out a replacement within a few days. I cannot say enough how pleased I am with this company’s knowledge and professionalism. I highly recommend them, my deck which is in full sun all day is so much cooler and we can actually enjoy the outdoor space now. If you are looking to get an awning installed please do not hesitate to use this company.
I bought this awning/motor from these guys years ago It has been gone through hell, used over 10,000 times several times a day in the worst condition as possible and is absolutely strong to this day. I am very impressed with this awning that I bought years ago. I’ve never seen an awning last this long under this amount of beatings. Plus the guys that installed it still called me on a regular basis and ask if everything is going good and if I need any assistance to maintain its newness. These guys are the absolute best company I’ve ever worked with on anything I have had installed.
Fast service, fast installation!
We received our beautiful awning a couple of weeks ago! The customer service was outstanding! Out sales rep Don was wonderful. Knowledgeable, competent, efficient and fair. Th quality of the awning is superior and beautiful at the same time. The 2 gentlemen that installed it were excellent as well. Thank you again and we will definitely refer you.p.s. i got the LED lights and they are a must have.
One of the best decisions we’ve made. Don’t hesitate to call Shade One - polite, respectful- no pressure. From start to finish it was a good experience. And we are so happy with the awning. It’s like a new fresh air addition without the high cost and hassle .
The excellent service I received during the initial installation continued today, after more than two years. A phone call to Dons office was all that Joyce needed to walk me through a quick reset process to get my SunSetter working like new. I and several of my neighbors to whom I had recommended Shade One remain big fans of this company.
We used Shade One Awnings in Toms River for our patio awning. Everything was great, from the visit from the salesperson, to measuring, to installation. We had follow up to winterize the awning and also to prepare for the new summer season. Our patio was unusable prior to having the awning installed. We were only able to use it after the sun went down. Now, we are out there all the time and it is really at least 20 degrees cooler!! It is like adding another room to our house! Don and Shade One are great to work with and Sunsetter is a great product. Highly recommend!!
Had an installation issue and owner Don came to home rectified the problem very quickly and we love and enjoy our awning. Perfect to enjoy outdoor living. Extremely professional and highly recommend.
Excellent awning, great installation, worth the money!
If you are in the market for an awning application this is your place. The owner is objective, doesnt try to oversell you and lives up to his committments (dates, times, customer satisfaction).
This was my first time purchasing any kind of awning and I knew very little about these products. I went with Sun Setter because I know they are a huge brand name from seeing them on TV for years. They sent out Shade One Awning as their local dealer on Route 9 in Toms River. I am in Monmouth County. The owner came out for the estimate and told me upfront it would be 2-3 weeks for delivery. The awning came on time and as a former contractor myself, the guys did an excellent job. The awning is lag bolted into the frame of the house and holds up well in the wind. We did require service shortly after using it and Shade One came right out with no fuss and no charge. Great company and product if you have a hot deck.
We used Shade One Awnings in Toms River for a custom motorized awning. It was installed late last summer over our second-level deck, and we are now enjoying the benefits. Our home is in Lavallette, close proximity to the bay and the ocean, and so it tends to get very windy at times. We were advised that a motion sensor could be installed, which prompts the awning to close automatically with heavy winds. We’ve already seen the results - it works!Shade One owner, Don, was also extremely accommodating to a unique situation we had. We are very pleased with our NuShade awning. It is attractive and functional, and we’ve received many compliments. Thanks, Don.
We had Shade One Awnings install a custom NuImage Pro motorized awning over our large outdoor deck. Our yard has NO shade...and Shade One was able to install an awning that projects out more than 14 feet from the house, which now puts the majority of the deck in the shade. Tim and Don have been a pleasure to work with. The ordering and installation of the awning was very easy from my side of things. Even Vinny the electrician was a pleasure to deal with (we decided to hardwire the awning rather than using the standard plug-in due to limited outdoor electrical outlets. It also makes for a cleaner look in my opinion). We would highly recommend Shade One to anyone needing an awning!
Biggest bang for your buck! Got the LED lights and the awning for less than all other estimates. Would use this company again.
Cannot sat enough about the professional and hard working people that work for Shade One Awnings. They came and fixed our problem when the awning did not open, do to our touching something we shouldn’t have.. We would like to thank them so much. We do not hand out 5 stars easily but they certainly deserve them. Thanks for Don for ordering the part that was needed and having it installed as soon as possible. Highly recommend this company. Linda & Canio Galgano
I called around to get a repair on my patio canopy after I mistakenly left it up over the winter. The canopy had some tears in the seams and frame damage after a heavy snow fall but it didnt collapse. Shade One Awnings took the job and turned it around fast. The price was very reasonable and the awning looked nice and tight on the frame again. Then it snowed again in March three weeks after the repair. Amazingly, the owner Don called us to ask if the awning was ok. When it is finally time to replace, we will definitely be calling them back for one of the retractable models.
I had to get the awning approved by my HOA before they could put it up. Don handled the application and had the insurance info sent right over to their office. We still had to wait for the monthly meeting to get approved. That slowed the project but it was out of our control. Once approved, Don came back to put the awning up and it looks very nice. We get compliments from everyone that sees it. It is a SunSetter motorized model. Several of my neighbors have also used this company. This was a quick and easy home improvement with big results in the end. We feel like we gained a room.
We hired Shade One Awnings to install a Sunsetter retractable awning on our shore house. We are only there on the weekends and they accommodated us in every way. The awning was installed on a Saturday morning and we have been using it ever since. This is a professional awning company that communicated very well through email and by phone. They called us 15 minutes before arriving for both the sales call and installation and were on time for both appointments. It was nice to have reassurance that they were coming and we were not wasting a day at the shore waiting around. After Sandy we had many broken appointments and no-shows by salesman and contractors. Not here with Shade One, hence the very positive review. Thank you!
My husband and I called shade one awnings based on the reviews posted to their website. Obviously the reviews were posted by friends and family members because our experience was nothing like the reviews posted. My husband called shade one and we met with Don who gave us an estimate and told us he would be out to measure that Friday. Not only did he not show up but he didnt call and did not return the messages we left him. Finally after more than 10 days of trying to reach him I called as a new customer and his associate Tim returned my call and actually came to the house to measure. Tim told us that after we had approval from our HOA that we could leave a deposit and he would order the awning. We submitted the request to our HOA and emailed a copy to Tim as instructed. After more than a week we called him who did not return our numerous messages. When he did call back he told us that he needed our HOA to email the approval. Our HOA said they didnt do that and that our providing the approval was sufficient. At this point we were so frustrated that I left a nasty message on their voicemail which Don used as an excuse to not want to do business with us which is pretty funny since I had no intention of doing business with them based on their unprofessionalism. Social media is a powerful tool and I do plan on using it. We did go with another company and are very happy.Dons recollection of the events are just like his reviews....fabricated!
Love my awning...Don the owner is a breeze to work with... Everything was done to perfection. Thanks Don.
I was referred to shade one by sunsetter awnings and I could not be happier. The salesman rich was punctual and not pushy. The price was much lower than our local awning shop, a lot lower. I was worried about our new siding but the installers did a great job. Clean work and courteous men. A small issue came up with the lights we ordered for it. It was no fault of theirs but they went out of their way to the hardware store to get the lights fixed and installed same day. Recommend shade one to anyone and love, love my sunsetter awning.
Couldn’t be happier with my new awning - would recommend to anyone. Thanks again!
Great experience. Got 3 estimates for patio awnings, felt this company was the most honest.
Highly recommended! Great work for an affordable price!
Great people to deal
The job was to install our Sunsetter back on the house after getting new siding. No other awning company would even hear my story after I told them we did not buy the awning from them. I bought the awning and installed it myself many years ago before Sunsetter had dealers. I called Sunsetter and they gave me Shade One Awnings out of Toms River. I am in Harvey Cedars on LBI. They gave me a price for the installation right over the phone and I quickly agreed. I was a little apprehensive about the install for a few reasons: the awning is pretty old already, the siding guys took it down in October and left it in a heap in the backyard and I did not want the new siding damaged. The awning guys have to install over the original asbestos shingles, covered now by pink board insulation and brand new, interlocking vinyl tiles over that. Not a DIY project. The awning guys showed up and installed it in two hours with no problems. It looks better now than it ever did before on the old, painted asbestos. The installation came with a printed warranty on the receipt from Shade One. This is my new go to company for any awning related job.