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East Coast Flooring
219 NJ-37 West, Toms River, NJ 08755, United States
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East Coast Flooring

Comments
Bi
Review №1

These folks are fantastic, would give them more stars if I could. They’ve done carpets and other flooring for us at multiple properties. Always a very reasonable price, great selection and excellent quality work. I would trust them with any job needed

Ca
Review №2

I rated this company 5 stars, I would give them 10 stars if that option was available.Honest, professional & courtesy staff. I would highly recommend this company to anyone who is in the market for carpeting.

J
Review №3

They were great. Would recommend them to anyone. Did two bedrooms and a kitchen.

Al
Review №4

Very helpful with designing some remodeling i was doing also had some carpeting installed a few years ago. Did a great job

Di
Review №5

Exceptional experience! From the moment we walked in Gene, the owner treated us like family. He immediately understood our needs and pointed us to the perfect product. Our Belgian wood floors are gorgeous and we are blown away with gratitude. Brendan is the installer and he was meticulous and kind. We will not only be back but are recommending this outstanding company to everyone. 1000 shooting stars!!

Ro
Review №6

I have used East Coast Flooring many times for both big and small jobs and they never disappoint. Great prices and unparalleled install and service. Check them out. You will not be disappointed

Ma
Review №7

Been dealing with this family business since 2015. Very knowlegable about everything floors!! Great service and honest folk. Have done ALL the floors in our house. 😊👫🏅

Da
Review №8

Excellent customer service

Ma
Review №9

Gene, Doreen and Dennis consistently provide the utmost service in flooring needs for homes and commercial installations.Ive worked with East Coast for years and depend on them for the best service from start to finish!

Ka
Review №10

Love this place! Fantastic selection, great prices, installation is spot on.

La
Review №11

If I could give this review ZERO stars I would. I would HIGHLY discourage anyone from doing business with East Coast Flooring. My husband and I had been shopping at various flooring stores within the Ocean and Monmouth County area, and happened to like one of the Abbey floors being displayed at East Coast. Every other company I had been dealing with was more than happy to lend us a sample for the day to see what it would look like within our home. After all, who would spend thousands of dollars on a floor without bringing a sample home first? When we asked East Coast flooring if we could borrow the sample for a day, we were told that was impossible. In an effort to obtain a sample, we contacted Abbey flooring directly and referenced the style and color of the floor as listed on the sticker made by East Coast Flooring. East Coast would also not provide a SKU# so the style and color was all the information we had. To our dismay, Abbey had never heard of the name of the floor and could not find it in their system. After talking with various other flooring stores, my husband and I learned that the resellers (ie. East Coast) change the name to discourage people from shopping around. However every other store was willing to give us the SKU number so we could figure out exactly what company manufactures the floors (Abbey is only the parent company), and read reviews on the quality. Without obtaining the SKU number from East Coast flooring we would be unable to get a sample, and furthermore be unable to identify who the manufacturer of the floor really is. We contacted East Coast flooring to explain the situation and were told they dont have a SKU # for the floor, and we have to just purchase it without any further information, and without obtaining a sample. What great customer service! When told this I inquired how they ordered their floors through Abbey without a SKU # given Abbey has no records of the name/color flooring they have displayed in their store because the name is just what East Coast calls it. To this is received a rude reply from Gene (the owner) saying that how they order their floors is none of my business. I explained that every other store I had been dealing with had been MORE than helpful, and that the way they operate their business seems very unethical and extremely misleading. The owner was rude and condescending and told me flat out to take my business elsewhere. So future buyers be forewarned. There are many other extremely HONEST and HELPFUL flooring companies that deserve your business. Given the way they treat their potential customers, they obviously dont want your business anyway.

Ve
Review №12

Very high priced

Information
5 Photos
12 Comments
4.2 Rating
  • Address:219 NJ-37 West, Toms River, NJ 08755, United States
  • Site:http://eastcoastflooringtomsriver.com/
  • Phone:+1 732-349-4660
Categories
  • Carpet store
  • Flooring store
Working hours
  • Monday:9:30AM–8PM
  • Tuesday:9:30AM–5:30PM
  • Wednesday:11AM–4PM
  • Thursday:9:30AM–5:30PM
  • Friday:9:30AM–5:30PM
  • Saturday:9:30AM–8PM
  • Sunday:9:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
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