user
Toys"R"Us
1224 Hooper Ave, Toms River, NJ 08753, United States
Appearance
Toys
Comments
ja
Review β„–1

Great deals and toys so cool I wanted to get all of the toys the cashier was really nice two they have really great service I love this place and hope to come again soonπŸ˜ŽπŸ˜πŸ˜„

Mo
Review β„–2

Great Toys R Us location. Fully loaded.

Ch
Review β„–3

Well stocked... Polite employees... Reward programs... Its all good. .....UPDATE: This store closed down... but I still want to be a Toys R Us kid!!!! πŸ˜₯

Da
Review β„–4

RIP TRU. With prices typically 20% higher than Amazon and other online retailers, it was only a matter of time until they closed their doors. Still, I am going to miss taking my daughters here to look around and occasionally get toys (and secretly looking for things I like as well). Going to miss being a Toys R Us Kid.

Ki
Review β„–5

Going to miss this store when it closes. Very happy that I got a chance to experience taking my daughter inside one of its doors and seeing her excitement. By Toys R Us we will miss you. Thanks for the Memories.

Jo
Review β„–6

Itll be a shame once they close. My son will never be able to experience a store that only sells toys. And they always has a significantly larger assortment of all toys. Sometimes online is easier, but for certain thinks, i like to see it in person to tell the actual size. Ill miss it once they officially close.

De
Review β„–7

Nicely laid out. Bright. People are very friendly and helpful. Good selection. Prices are not as good as Walmart or Target. Service is much better and checkout much faster.

ju
Review β„–8

Shame its closing had a lot of good memories when I was a kid going into the store. Took my daughter for the first time and she loved it. They carry toys other store dont.

Jo
Review β„–9

This store is very clean and organized. There is always someone to help you with ur questions. My grandson enjoys all the hot wheels and tracks.

C
Review β„–10

Definitely did price comparison for a 5 yr old boy and 7 yr old girl and Amazon has better prices especially if youre a prime member ... Unfortunately I used to like toys R us and just left there but way too high on prices.

Or
Review β„–11

Waste of my time. I came in early today to look for a Mother Goose plush toy for my friends daughter. I went around the store three times with no acknowledgement or assistance from employees. Not even can I help you. Finally, I went to customer service and was waiting on line. After the customer in front of me and was done, a lady with her grandkid rudely cut me without waiting and the service clerk took her anyways. She was only asking a question, but the point was I was next and the clerk didnt address that. When I finally came up, I told her what I was looking for and she had no idea. Then the phone rings and she answers the phone turning around and blows me off and takes the call instead. Now, if it was me, I would say please hold and finish with the previous customer. Still, I was just so done and walked out. So, I went online and ordered the plush toy. If I had known, I will stick to that instead of wasting time and gas driving 35 minutes here and spending another 35 minutes looking around the store. I guess I have to be a parent with a kid to get better service because it seems that is the requirement there. Never again.

MF
Review β„–12

This place is complete krapp they will not accept any gifts certificates. A family member gave me a gift certificate for my two-year-old son on Christmas and they refused to let me use it saying it was locked and that they needed proof of payment. It is since been a big disaster and as a single mom $30 and thats a entire Mickey mouse clubhouse. Like really they are going bankrupt n are not honoring any gift certificates. Called corporate n everything. So far I have gotten no where with them.

Ch
Review β„–13

Great toy store, if they dont have something they will get it for you. Workers are very helpful, friendly and polite. The store is always clean and tidy.

Cl
Review β„–14

Bad experience(s) with them. They do not have the mentality of The Customer is ALWAYS right!So, 3 of the same item is on the bottom shelf marked at $14.99. It rang up $30 something, I said no this is supposed to be $14.99. Turns out that a incompetent employee put not 1, not 2, but THREE of the same item on the wrong shelf and somehow its not their fault and wont honor the price...and this is not the first time this has happened. Toys R us is overpriced anyway, so I am not missing by never stepping foot in there again. And from what have heard the employees are not treated very well (at any of the locations).

AJ
Review β„–15

Women up front were very helpful, still waited OVER half an hour for someone to bring out an easel. usually i dont care about a wait but that was just ridiculous

An
Review β„–16

Between shirts toys and games that your children can play this store is awesome for its selection and I recommend it to anyone exspecially for holiday shopping

Ba
Review β„–17

Love toys r us but whole claires section was not available for purchase

Na
Review β„–18

This is a fantastic place for kids to look around, it really lets them play and have fun! I definitely recommend this.

We
Review β„–19

Got a great deal and didnt have to King if a wait in line.

br
Review β„–20

Nice and clean, very well stocked. Always helpful here.

Je
Review β„–21

I love this place been going to this franchise since I was a kid and Im sorry to see it go

Br
Review β„–22

Very disappointed . I went there with my son who had a gift card that he was issued in February (went there in May). My disappointment was, both my kids are Jeffrey club members. Being so we should have received a note saying that they will no longer be accepting gift cards for payment. Or they should be pulled off the market. My son was given a $25 gift card was unable to use it and handed a slip saying the contact Bankruptcy Court. My son is 9 he is not going to be able to look up and research Bankruptcy Court. Needless to say Mom paid for his purchasesp that day instead of being able to use the $25 gift card he received.

HU
Review β„–23

I enjoyed browser the tremendous selection of different toys and games.

ch
Review β„–24

Love bringing grandchildren and watching the smiles as explore the toy store.

Ja
Review β„–25

Kids love it. Love that they match others prices.

Se
Review β„–26

Good price match. Great guy at checkout.

Ba
Review β„–27

Government protects the business and could careless about the customers. Stolen money with gift card, thanks Toys R Us and corrupt government.

Ch
Review β„–28

Store needs a remodel and better flow. Customer service is right in your face when you walk in so if there is a line youre walking around people.

Er
Review β„–29

Everything is 30 to 60 percent off..great deals!!

An
Review β„–30

Tru, I came to visit this location for nostalgia. It was my child hood Tru and its sad what has become of this once joyous location. The toy aisle in Walmart or Target usually have all my needs with Amazon filling in the rest.You failed to have any new or competitive sales and missed trending toys this Christmas, like those corney fingerlings. Barnes and nobles had a better stock and a very friendly manager that was clearly giddy he ordered them. It was just a mess getting into your store to even try to get one. Poor communication. People were entering through the exit side.

Sh
Review β„–31

If you shop online at Toys R Us you get much better prices than you do in store shopping

G
Review β„–32

Such a sad day...... Things are going quickly. Some staff dont understand the handling of collectables.!!!!!!! You want perfect boxes, you WILL not get them from there!!!!!!!!

Ma
Review β„–33

Went in here for the first time in years since we usually buy toys online. I can see how theyre going out of business. The store hasnt been updated in years. The floors are dirty, shelves a mess, prices too high. Damn.

Er
Review β„–34

For a company going out of business youd think the sales would be better....5 to 10 percent off most of the stuff. The only thing 30 percent off is gift wrap...thanks

Bo
Review β„–35

Its going out of business so good sales but hit or miss selection

An
Review β„–36

Excellent employees go out of their way to help customers

Br
Review β„–37

Great selection and prices if you wait for sales. Must pay attention to product prices because some of their quoted retail prices are inflated.

Ka
Review β„–38

People are nice. Very helpful to find things just more expensive than other stores but good service.

Ja
Review β„–39

Staff is nice, and will work with you to price match items. Regular priced toys are very expensive, so try to find a coupon or wait for a sale if you can.

Am
Review β„–40

Not cool that its Going out of business

Br
Review β„–41

Going out of business sale. Selection limited, discounts not too impressive yet. Just like any other TrU store youve visited.

ma
Review β„–42

Great place to get toys. Its a shame its going out of business.

Da
Review β„–43

Not our goto place for baby stuff but its aiighhtt

Sm
Review β„–44

IM SAD ITS DYING IM CRYING IF I WAS A RICH ADULT I WOULD HAVE GIVEN SO MUCH MONEY TO YOU

Ph
Review β„–45

I have a lot of memories about this place. Just glad I got to take my kids there before it closed

Bi
Review β„–46

Nice service and great fun for my son.

To
Review β„–47

I dont want to grow up .......

Ma
Review β„–48

Constantly asked for help in buying a bike and everyone i talked to went looking for help and no one came back...waited quite awhile then told girl at register no one would help so they lost a sale..i walked out !!!

Ca
Review β„–49

Overpriced but they price match. Tags on shelf are always wrong

Ma
Review β„–50

Going out of business sale. Goodbye ToysRus!

Pe
Review β„–51

Closing soon. Everything must go. EXCEPT the 10 percent sale is not that good a discount

Ch
Review β„–52

Will be sad to see store closed. They had hatchibals

Ne
Review β„–53

We were standing in one line were told its going to take a while go to that one meanwhile we had no idea that the girl she sent us to was closed for quite some time but took us because we were sent there .

Za
Review β„–54

Its closing, theres not much left. Its a sad time where Sears and Toys R Us are closing.

Ro
Review β„–55

Everything youve been looking for is right on the shelves. A little slow on the registers but otherwise good.

De
Review β„–56

Shame they are closing.. Will be missed

Ed
Review β„–57

I love seeing all the toys

Jo
Review β„–58

Even with 10% off prices are still high. I love toys r us but its no wonder they are going out of business when their prices are higher than everyone else

Ry
Review β„–59

Still overpriced... But kids love it.

Ja
Review β„–60

It fun and has lost of toys

Su
Review β„–61

Store has lost a lot of appeal.. .has no spunk...poor lighting..would rather shop online.

Sc
Review β„–62

Brings back memories of growing up

Jo
Review β„–63

Very little left. Its sad

Ge
Review β„–64

What a dump inside. Will not be going back there anytime soon.

He
Review β„–65

Store was empty. What is going on with Toys r us?

ju
Review β„–66

Going out of business everything youd actually buy is only 10% off right now give it a week or two #RIPtoysRus

Jo
Review β„–67

Staff was friendly and offered to assist when needed

Wa
Review β„–68

Horrible service no registers open and they dont know what theyre talking about

ra
Review β„–69

Fantastic store employees are great

Ch
Review β„–70

Always a good place for black Friday

An
Review β„–71

Certainly the place to go for toys. Floor plan needs updating.

Or
Review β„–72

Now that stores are closing thy have 50% off on must of the items

Da
Review β„–73

Gonna miss this place. 😭

Pa
Review β„–74

Slow service at the register. Only two open

Di
Review β„–75

Going to miss this place.

Je
Review β„–76

Great customer service.

JJ
Review β„–77

Dirty, and shelves arent stocked. The employees are not helpful, or a pleasure to ask questions. We try to avoid the toms river location as much as possible.

Er
Review β„–78

Sad to hear All Toys R Us locations are closing Nation wide due to bankruptcy.

Na
Review β„–79

Not the best compared to shopping on Amazoin.

Se
Review β„–80

Dont take your child to the bathroom there.

jo
Review β„–81

The shame the closing their doors to go out of business

Em
Review β„–82

Long lines only a few casts registers open

St
Review β„–83

Wide array of toys for all ages. Somewhat overpriced. They are going out of business. They advertise 30% off but once inside the signs under products show only 10% off.

Ka
Review β„–84

Found Toys in the Store as they are going out of Business.

Ri
Review β„–85

Kind staff. Zillions of toys! Who wouldnt love it.

Ma
Review β„–86

Everyone was rude because theyre closing

Ka
Review β„–87

This place really went down hill

Ge
Review β„–88

Not enough help ( floor and registers )

Za
Review β„–89

Great going out of business deals

Aj
Review β„–90

Last time here with #jermsmit

Ga
Review β„–91

So sad theyre gone!

Ma
Review β„–92

Sad to see it go.

Ju
Review β„–93

You will be missed

Sa
Review β„–94

AAlways pleased

Dw
Review β„–95

It will be missed.

Ma
Review β„–96

Store closing but prices still high

Ma
Review β„–97

Sad they r closing

Ma
Review β„–98

Going out of Business Sales

Ch
Review β„–99

Terrible stock selection.

mo
Review β„–100

Nice store!

Information
70 Photos
100 Comments
3.7 Rating
  • Address:1224 Hooper Ave, Toms River, NJ 08753, United States
  • Site:https://stores.toysrus.com/nj/tomsriver/toy-store-toms-river-nj-6321.html?utm_source=google&utm_medium=organic&utm_campaign=rls
  • Phone:+1 732-341-2030
Categories
  • Doll store
  • Toy store
  • Game store
  • Video game store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:9AM–9PM
  • Friday:10AM–7PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations