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Briggs Kia
3137 S Kansas Ave, Topeka, KS 66611, United States
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Briggs Kia
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Ty
Review №1

Thank you Travis, Jeremy, and Bryan for an awesome experience buying a new K5! Everyone was incredibly helpful, professional, and informative. Will definitely be at the top of my list the next time a friend or I am in the market for a new vehicle.

Sa
Review №2

Kia was extremely helpful while purchasing my 2nd vehicle with them. I always use their service department and will as long as I can! Vickie is amazing and incredibly knowledgeable and helpful! I love Kia in Topeka!!

St
Review №3

The service department came through for me after months of not being able to get my tire fixed at my original dealership down in TX. I am beyond grateful. To be honest, theyve probably saved a repeat Kia buyer from going elsewhere in the future.

Ca
Review №4

Lance and the whole team there were so nice and I did not pressure driven at all. Had a quick and easy experience and got me the car I wanted at great price. When I showed up next morning to pick up my car Brian the financial person get me an even lower interest rate and brought down my payment. Full tank of gas and free oil changes I was set and off in my new car. Thank you for a wonderful experience and look forward to dealing with Briggs for my next car.

Ca
Review №5

I highly recommend Briggs Kia Topeka. I had a great experience. Thank you Cedric for helping me find the right car, Jan for making the financing process go smooth, and the rest of the team. Briggs Kia helped me get into a car I love!

Mi
Review №6

Everybody in the service department was great. Vicki was very helpful in getting my problem solved. Thank You all very much.

Am
Review №7

I scheduled an appointment 3 weeks in advance for an oil change and 30k check up. They did not have me down on the schedule anywhere when I showed up for my appointment. This is not the first time scheduling issues have occurred for a routine oil change. An appointment that shouldve took 2-3 hours ended up being just over 4 hours.It wouldnt have been so bad if I didnt live over an hour away from the dealership (which is the closest KIA dealership to my home address.) They were able to investigate the scheduling error. They found where I spoke to the scheduling department and saw in the notes that I had an appointment on 10/11 at 9am, but it wasnt put on the actual schedule.

Ca
Review №8

We bought our 2013 KIA Sorento at Briggs and were very happy with the service and salesmen. About a year later the paint started coming off on the top of the drivers door in chunks. When we took it in to show them they responded that they had never seen that happen before. After reading reviews we read about a customer who had, had that happen to them also.. Its extremely unsightly. After we bought the vehicle we found overspray under the hood, so had obviously been painted prior to our purchase at some point. So, if buying used it would be a good idea to check for overspray. Senior folks beware when buying your vehicle!

Ch
Review №9

Absolutely awesome. Travis went above and beyond to help us out as well as doing everything he could to help us find the vehicle that we not only could afford but one that checked every box that we had as far as demands are concerned. Will definitely be returning for any other vehicle purchases. Thank you again Travis Guesby.

Di
Review №10

When I entered Kia, I was shown to the waiting room and offered coffee or cold bottle of water. The area was clean and seats were socially distanced. I was told it would take 30 minutes to make the adjustment on my car. It took 25 minutes. The nice surprise was they vacuumed the front floor area of my car. The people were very kind and friendly. Good place!

Kr
Review №11

The manager Josh & Sales guy Mont were extremely helpful. Put me in a brand new Kia Soul that I never knew I would love so much. They didnt pressure me or tell me what they though I wanted to hear and I can respect that so much. Thanks again to those two & Briggs Kia 😊

Ha
Review №12

I received amazing service from the whole team! Guillermo was very friendly and super helpful. They went above and beyond to ensure I found a gorgeous car that fit my budget. Come check them out!

Mo
Review №13

This experience was so unexpected from a dealership service center, that Im still in disbelief. I have been using the service center for my oil changes and vehicle repairs for 6 months now. I didnt think I had anything to worry about being that there is a reputation to uphold at Briggs. The service center diagnosed major repairs needed for the replacement of the catalytic converter along with replacement of O2 sensors and spark plugs in my vehicle when the codes were only indicating cylinders misfiring. This was a $3.6k repair that was quoted to me. Thankfully, I went to Performance Tire & Auto to get a second opinion because all that was needed for optimal vehicle performance was new spark plugs. It was indicated to me by Performance that the O2 sensors are operating as they should be and there are no problems with the catalytic converter to warrant a replacement at this time. I didnt expect such deceitful service from Briggs Kia, but thankfully I will not be mislead and out thousands of dollars by them now or ever in the future. Be cautious of their advice and always get a second opinion!!

sh
Review №14

The service today was courteous, prompt and informative. I appreciate them being able to fit me in to address the needs of my vehicle.

Ch
Review №15

Friendly service, kept me informed throughout the service visit.

Li
Review №16

Vicky is the main person who I speak too. About anything I actually really do appreciate of how honest she is and not get screwed over. The Maintenance guys doing a wonderful job!

sa
Review №17

Awesome job as always Vicki makes it great.

ra
Review №18

This is my 2nd time getting an oil change and I have no complaints. That said, I was really surprised to see that there were two Kia recalls that they fixed. I did get notice of one of them months prior and had called to schedule an appt. to deal with the recall issue. The person I called said I didnt have to--she had looked at a database and found that the recall was already updated on my car. When I told the service mgr. about this today, she explained that the database the call center has is less comprehensive than the database the service center has. I found this extremely worrisome, but she told me that issue has been rectified. All this to say they fixed that problem when they discovered it, which makes me feel better about this service dept.

Ed
Review №19

Second time using Briggs Kia (Topeka) service department. Scheduling went above and beyond to fit us in. Service advisor Shayden communicated with us very well and in a timely manner.Thank Briggs Kia.

St
Review №20

As always the customer service was excellent. The service was done quickly so we weren’t sitting in the waiting area too long. Thanks very much

Jo
Review №21

Scheduled service in about 4 days. Very friendly service reps! Reasonable expense.

Ka
Review №22

I had looked at a few of the cars they had online. I got a call back pretty quick and had a chat with Sam. She was helpful and had ideas that made my mind up for me. I stopped by drove a few cars, the salesman Guerillmo was super nice and helpful. We worked some numbers and finished up the deal. I also get to take my car back in to have it detailed. It is definately the little things!

Br
Review №23

Getting the appointment was the easy part. However the customer service was unsympathetic. Weird but they didn’t acknowledge your arrival, didn’t check in after an hour and didn’t even say thank you. A young man was helpful but the entire visit felt more awkward.

Bo
Review №24

I was able to call on Tuesday and make an appointment for Saturday. The customer service was great. Easy to do business with.

As
Review №25

Had a bit of a struggle being able to get into a vehicle at first ONLY because everyone keeps buying them to quick lol I finally found one I liked and its all thanks to Guillermo aka MEMO, Josh, Jeremy, and the other staff. They are very welcoming and make sure youre getting the vehicle you want with warranty at great price.

Al
Review №26

We came from Davenport IA (6 hours away) because they had the best price for the Kia we were looking for. So far very satisfied. We worked with Christopher, Jeremy, and Brian. They were all great

ji
Review №27

First time in for service set an appointment and had the car done fast

ST
Review №28

I have had my Kia for over 10 years and Vicki has been my service manager the entire time. She always provides the best customer service along with guiding me through the maintenance for my car.

An
Review №29

Great customer service the people care about you and your purchase getting you in the right vehicle 👏 👍 👌

Ed
Review №30

The people there are friendly courteous knowledgeable very helpful. I would recommend this dealership to anyone.

Pa
Review №31

Always courteous & friendly.Answers all questions asked of them.

Je
Review №32

Very friendly and easy to deal with. Absolutely no hassle.

Ra
Review №33

If I could give my experience here a zero star review I would. Took my brand new car in bc the brake pedal was stiff when I get into it and I have to use excessive force to use the push to start. I’ve had a push to start for years and I’ve never had this issue so I know something is not right. They say they can’t get it to duplicate the issue but I showed it to the service manager upon pick up of my car. They claim “they wouldn’t know what to submit to Kia for the warranty claim.” I feel unsafe driving my car as this could become a bigger issue while I’m driving if something happens to my brakes. It is a huge safety concern for myself and others. This problem just started this week and I’ve had the car since mid May. Do better!

Em
Review №34

We had a great experience with Montana Giffin. We will be sending all of our friends and family who are in the market for a new vehicle to him!

Mi
Review №35

On Aug 4th, 2021 I stopped in and talked with Josh the sales manager about selling my 2021 Kia Forte, a lease I purchased last November. He stated that with the market the way it is I would walk away with approximately $1,200 in my pocket, I was undecided at the time. Fast forward to Aug 23rd. I go back to sell my car based on prior information. Magically the market has changed and I end up walking away with $400. The market did not change, and they offered $2,000 below kbb trade in value. Unfortunately I was in a tough position and had no other choice. I would NOT recommend this dealership.

AV
Review №36

Very friendly and service was great. Vacuum the front and gave it a washing. FANTASTIC!

G.
Review №37

HIGHLY DONT RECOMMEND. They are scamming their customers. First, they are overpricing their vehicles. We called them out on it and they lowered it $5,000 to the actual pricing it was going for before we even talked numbers. Secondly, I was being offered things by the store manager himself after he saw my credit score. I guess the questions I was asking they felt the were going to get a no deal. The manager admitted to me and my husband that he had gotten HIGH a bit ago from talking to us. I believeto seem more honest, and he even laughed it off. Even the salesman told us afterward he couldnt believe he admitted that to us. Lastly, The financial guy was trying to have me sign paperwork without even reviewing anything. Literally. We had to come in the next day due to them having to switch out the battery because they had to jump start it twice the day prior on the test drive, but the mechanics left for the day. Luckily for us, we came back the next day to complete the deal, I noticed that the contract had fuged numbers and the finance guy put our vehicle sale for over $3,000 more to keep my monthly where I wanted it. He didnt think he didnt think I would catch that. The store manager didnt remeber what he ws promising us as an IOU as part of the deal. So he tried to explain why the finance guy must have or probably in his words did that for some reason and they can fix it. It was all for the costing of financing purposes, I believe. Knowing that we were about to say no deal he offered another discount from the store owner. I believeit was so we didnt leave and tell other dealerships their mishaps and we still said no deal. He got mad and slammed our folder on his desk very loudly. So we left. Two days later at another dealership, we got a 3.76 % vs their 4.99% and almost thirty dollar lower payment on a bigger and more reliable vehicle. Better business, better deal, better people. THANK YOU DEAD BATTERY!!!

jo
Review №38

Briggs Kia has a very chill staff. From the purchase experience to the service department, the very best, overall, experience I’ve had with a dealership.

Ma
Review №39

1st time up there to look for a SUV they wanted me to test drive one that was filthy. The seat belt was wet, it smelled like wet dog, trash all over the place. Received a call saying come back they have 1 that will fit my needs. With reluctance I went they did have one. Was on the verge to purchase said vehicle but wanted a 2nd opinion from my mechanic. The guy said Kia will gladly take it there in the morning but I have 24 hours to decide. Noon rolls around I reach out, the guy was like yea I am not in. If he would have reached out to me to tell me I would have made different arrangements. Needless to say I lost out on my purchase and will now not go back due to the lack of communication and customer service. I would honestly rate them with zero stars.

SC
Review №40

The device is good and the staff is always friendly. IWould recommend them.

Br
Review №41

I had a great experience at Briggs Kia. They helped me purchase a car for a really great price and were extremely helpful and honest. This is my second Kia and I would return to Briggs Kia in the future when I need another car.

Ra
Review №42

Briggs Kia in Topeka. We want to give a shout out to Vicki Filbert, a service adviser in the service department at Briggs Kia. I found Vicky to be very professional, very helpful with an issue which came in under warranty. She was very nice and communicated excellently between the shop and I. They were on time, did a great job servicing our vehicle and when they brought it out for me to pickup they had vacuumed and spiffed up our car quite nice, even using steering wheel, seat and floor covers.I dont write many reviews but I felt the folks here at Briggs need a shout out. Pro timely service, caring attitude, great communication and going the extra step to present our car much better looking than the way I brought it in. Highly recommended. Thank you folks!!

Br
Review №43

Montana was extremely helpful and made the process easy and relaxed. This is my third Kia from Briggs and I would recommend them to anyone I know.

Do
Review №44

Briggs Kia always does a great job and we couldnt be happier. From making the appointment, to reminders, to the actual service and after; its always done in a timely professional manner.

Ha
Review №45

Excellent service, affordable vehicles, and great staff, been with Briggs kia about 13 years and counting. Never disappointed when i come here to upgrade to something new, this time just happens to be a 2020 Stinger. Thanks for everything Randal McCrea, your the best!

Ma
Review №46

THANK YOU TO BRANDON COMBS for the OUTSTANDING customer service! No pressure, sincerely listened to my husband and I about what we wanted/needed to do and he worked his magic! Such a pleasure to work with, and so was Wes Butler the finance manager. HIGHLY recommend Briggs in Topeka, even the sales people we didnt work with were friendly, made us feel comfortable and most of all appreciated! I cannot stress enough how much they were NOT PRESSURING us, and didnt try to sell us something we didnt want. THANK YOU Briggs Kia...Topeka, KS and extra special thanks to you BRANDON, you are the BOMB!

Da
Review №47

Great place to shop.

Ri
Review №48

Wonderful people, very knowledgeable, perform great service.

Ma
Review №49

Really enjoyed the experience my boyfriend and I had a couple months back when we got a new Kia Forte. Caleb was our sales expert and he did a great job talking through the vehicle. He we very personable and provided all the information needed to ensure that I got everything I wanted in my new vehicle. Josh and Wes were extremely helpful making sure I got the best deal possible. They understood what we wanted and made it a stress free process.

Ma
Review №50

Went in over the weekend for an oil change on my 10 year old Sorento. While waiting I fell in love with the Seltos on the showroom floor. I decided to test drive it and decided then and there that this was my new car. Thanks go out to Caleb, Bryan and the rest of you that helped make that happen. Never thought I would go in for an oil change and leave with a new car but I couldnt be happier with the customer service at Briggs 🙂

di
Review №51

I took a trade into Briggs, not knowing what I wanted to trade it in for I just knew I had to get out of my current vehicle! Josh and Ben were so awesome and patient asking me questions about what I really wanted to get into after talking about all my details they came up with a better vehicle than I expected and a way better deal! I am very please with my new car and oh my gosh the interest rates are amazing right now! If you are looking for a car I recommend Josh or Ben at Briggs Kia!!! Thanks guys!!!

So
Review №52

I just want to say Thank You!, to Cedric and Jeremy they both went above and beyond to get me into a New vehicle. I am truly Thankful to both of them.

Pa
Review №53

They were friendly but didnt offer what I was looking for and instead showed me a used vehicle that hadnt been cleaned yet and the other car we loved but decided it wouldnt be big enough for the family and the boss of the company brought what I wanted right before I got there. They also need to update there website.

Ju
Review №54

Love, Love, LOVE the people at this store. If you ever want a new care I definitely recommend this place. Ask for Me Mo to sell you a car.

SA
Review №55

So I got my oil changed this morning and just noticed they took the 5 dollar bill out of my cup holder while they had my car. Who does that??? Briggs kia thats messed up, I would have never expected it from you guys

E.
Review №56

My family and I are so happy with Josh Trevit, Dula Brown and Tim James for getting my mom into a beautiful new Kia Seltos. Josh gave very honest suggestions as to what her options where and then as a team they wrote the best deal possible. All done while she sat in the comfort and safety of her living room. Thank you Briggs Kia!!

Ch
Review №57

Test drove the car we liked, it was nice, clean and ran good. Had it scanned for trouble codes while on the test drive. Came up with one code in history. ($1000 turbocharger) Took it back and told the salesman, he took it to have their mechanic check it. Salesman came back and said that was a history code from work done before. We thought all was good so they work hard for us to get it at the price and payment wanted. Got headed home 2 1/2 hours away and the same code keeps coming back. It is a 2013 with higher miles so they told us no warranty on it and no extended warranty available. Like I said, they did work hard to get price and payment were we wanted but would not go back.

Ai
Review №58

Just bought my 3rd Kia from Briggs! Cedric is wonderful. I felt very well taken care of.

Mi
Review №59

Im still here. Ask after Im done.

Mo
Review №60

Cedric is amazing and will work with you to get a great deal! This is my second vehicle through him!

Ch
Review №61

Had to change review. As you can see from my original review below, I had issues with the paint and it spread to the front of my car starting in January. I asked for the original people that helped me and was told that they dont work there anymore, was told a manager would call me. After calling 3 times after not hearing anything for 2 weeks. I have since relocated for work & I had to drive over an hour for them to look at it and its *surprise* not included in the extended warranty I was talked into buying & they want $1,100 to fix! Cant even wash my car or it gets worse.I had some paint peeling on my trunk. Thank you to TJ for scheduling me to see Shane Heberling. He did a fantastic job, you would never know anything was ever there. He was friendly and professional. I liked that he stayed in communication with me throughout the process. I ended up having to leave work early because I was sick and Shane personally delivered my car to my house. That meant so much to me, Im truly grateful; that is really going the extra mile for your customers (literally). Thank you again for getting me out of my lease and into a car I like and for taking extra steps to make my car look great.

Te
Review №62

Friendly staff, service completed by time promised.

St
Review №63

Ben and Wes are the best. They took very good care of me. I love my new car❤

Br
Review №64

Awesome place great cars, great employees. Fast service. Follow covid protocall

Sa
Review №65

Randal was excellent to work with and made sure we got everything we desired in our new vehicle. We’re even more impressed that just three weeks later, Kia informed us of a windshield issue our car has been having and Randal made an appointment for us to get it replace. He goes above and beyond and has made everything hassle-free for us. Highly recommended!

Da
Review №66

Great experience with Kenny and Josh! Stand up guys and a great line of products. Looking forward to working with them again in the future!!!

Ta
Review №67

Everything went well.

Yv
Review №68

Ben Turner great guy very great to work with. Found me a great deal! Josh the manager was great too!!

Ka
Review №69

I worked with Ben Turner he got me the perfect vehicle I love my new 2021 Soul he made the whole process very easy thanks Ben

Lo
Review №70

Pleasant people, helpful, and informative.

De
Review №71

I was very surprise by the tenacity that Ben displayed since Saturday. I got dragged onto the lot to just look by a family of choice member. Ben took mental note of what I wanted, listened to what my compromises would be, and then accepted the challenge when I told him that he would not be able to get me approved and why he wouldnt be able to. Due to system issues a determination could not be made that day, however, Monday afternoon Ben called and let me know that he had gotten me approved. Once upon a time I couldnt get approved for a Sportage and settled with a Forte. This time around Ben proved me wrong and managed to get me into a Sportage.

Sa
Review №72

I had a wonderful experience again for the third time with Kia in Topeka. I bought my first Kia soul December 2010 it was a 2011 Kia soul. I put almost 400,000 miles on that car. With only one problem alternator went out at 243,000 miles. I would say that’s pretty awesome car. I got my second Kia Soul in 2015 February, it was a 2015. I loved my car unfortunately a deer did not. On November of this year 2018 I hit a deer and unfortunately totaled my beloved car. So, I am now the proud owner of a 2019 Kia soul. I could’ve asked for a better salesman Ross Larson is the greatest he helped me in every way possible in finding exactly what I wanted, along with Brandon Combs.I have been dealing with Kia since 2010 and I wouldn’t go any other place. Great salesman great service couldn’t ask for anything more. Thank you so very much again Ross Larson. Best day was today picking up my brand new car.

do
Review №73

Worked with Ben Turner had a great experience bought my new 2020 Kia Forte on my birthday!I recommend you go see him for your next vehicle thanks Ben Turner

To
Review №74

Michael B. is the man to see if you are purchasing a car. This was my daughter’s first car. He worked with her so that she could drive it home the same day. He is friendly, professional, and patient. If you are in Topeka, stop by Briggs Kia and ask for Mike. Tell him Brianna sent you.

am
Review №75

Had a great experience at Briggs working with Randall. He was on top of it and you can tell he was working for us to get the best deal possible and what we were looking forward. If looking for a car go see Randall at Briggs Kia and he will treat you right!

Ja
Review №76

Found the service to be rude. First part of the conversation was how my credit was. Would not listen on what I wished to keep the payments for a car at. I was then told by the salesman that the Selto would be going up in price due to the demand for it during COVID pandemic. Oh well found the same model car in a different location with discounts that were not being offered at Briggs and will be enjoying the new Seltos.

Me
Review №77

Had a wonderful experience last Monday buying my Kia niro. I worked with Kenny, he was very informative of the car’s features and if he didn’t know the answer—he found the answer. Cedric was also there to offer assistance. Both were very personable and put me at ease. They explained my options, but were not pushy! They truly made me feel valued as a buyer. 10/10 would recommend.

Je
Review №78

Just purchased a new Telluride!! This is our first Kia - Doug Henshaw and his crew made buying a breeze!! Great customer service all the way around. A++

De
Review №79

Drove an hour to look at a vehicle. They couldn’t locate the vehicle thinking a manager took it home. Sat around for 30 minutes while they tracked it down. It was in the lot the whole time. Took them 20 minutes to find the keys to the car. After the test drive while talking numbers they said the lowest they could go was $1000 dollars over what’s listed online. Worst experience at a dealership I have ever had.

Gr
Review №80

Man. Randall is that guy! Extremely professional. He went above and beyond for me and my family and made it very comfortable for me to buy my first car. Great guy. Great service!

De
Review №81

Ben Turner was awesome got a great deal on my new Kia K5

Ni
Review №82

Briggs Kia has great service and wonderful employees. They have a lounge area where you can watch TV, grab a cup of coffee, and learn information on new cars that are out; all while waiting for your car to get maintenanced.

Le
Review №83

Not happy with the Kia dealerships in my area but I needed a service for a recall. I took a leap of faith and got scheduled through the Briggs dealership in Manhattan. I was pretty early for my appointment but got a warm, friendly greeting and they took my Sorento right in. Miss Vicki in the service department is a gem; kept me up on the progress of the service and I was out in less time than I expected with everything done right. Im thinking Ill be going back if I need anything else done on my vehicle.

Da
Review №84

After looking at a 2017 Kia Forte5, but decided to look at(and buy) a small SUV from another dealership since it would better meet my needs. All was well and fine until a month after, when I got a letter from SiriusXM radio telling me to call them about my new purchase of, you guessed it, a 2017 Kia Forte5. So be cautious when believing Briggs when they say they wont sell your information or give it out. Openly lying about your confidential information policies does not make good for business. Shame on you Briggs.

Di
Review №85

Really worked hard getting me another car!

Ne
Review №86

Service was very punctual. They are doing a great job of social distancing, wearing face coverings and sanitizing. Thanks.

Li
Review №87

I am a repeat customer at Briggs Kia and have always had great service there. When my mom needed a new car I took her to see Ross Larson. He worked hard to get her into a new car. He made the whole process super easy. A big plus for mom and I was that he didnt talk down to us like salesmen have at other dealerships. When the time comes that we need another car we will definitely go see Ross.

ko
Review №88

Ben was very professional & knows what he is talking about, I highly suggest him & Josh got us a lower APR rate!!!! Thanks Guys!!!

Ch
Review №89

I had a great experience at Briggs Kia purchasing my new 2017 Hyundai Santa Fe Sport! Josh Kennedy did an awesome job meeting my individual car needs and found a car for me that exceeded my expectations! I’m very impressed with the way Josh and the Briggs team were able to work with my financial situation and get me the best deal possible, and for that I thank you! I will definitely be recommending Briggs Kia to anyone looking for a new car🙂

Da
Review №90

Very professional, prompt service, good explanations, they kept me informed of progress, answered questions.

Ja
Review №91

I bought a used car from Briggs Kia today and I’m thrilled!! I love my car. It was the best car buying experience I’ve ever had, and I have bought a few cars. Ross Larson did a great job for us! We will definitely be back to try the service department.

Jo
Review №92

Briggs Kia has an outstanding service and parts department. Ive been servicing my vehicles and buying parts from them for the past 9 years and counting. Vicki Filbert is amazing and I know when I bring my vehicle in for service, that the job will be done right and in a timely manner, the first time. John Malone in the parts department is a very friendly guy who knows that parts department like the back of his hand. And no matter the question, he always knows the answer and has the right part for the job, from cabin filters to air filters to cargo covers. You name it and theyve got it, but in the rare case they dont have your part in stock, they can get it shipped in very quickly.

Je
Review №93

The best car buying experience I have ever had. Josh Kennedy was the most courteous, polite and friendly car salesman. No pressure and no games just listening to what I wanted and helping me find the perfect car, which was not the car I went in to look at! Thank you for working so hard to make this the best deal ever and actually listening to me and answering my questions. The whole team including finance was a delight to work with.

Je
Review №94

I just recently purchased a car from Briggs Kia and the entire experience was awesome from start to finish. Gotta give a big shout out to Ross (my salesman) and Tim (sales manager) they went above and beyond to help me through the process. I would definitely contact them again if in need of a car. I even needed to schedule a service for my car and Tim went above and beyond to help me with that. Thanks again guys I appreciate the time you spent with me.

Ch
Review №95

I bought my car in Manhattan but took it to be serviced in at this location. I am so impressed with the level of service by every one of the team. Damian was especially helpful and went so far above and beyond what I was expecting. Such a great experience.

Ry
Review №96

We got a letter that said they would pay off my wifes Focus so we went in to see what they could do. They found a Fusion that was awesome, but they ended up buying the Focus for about $1500 less than what the letter said. The Fusion was on sale for $14,000, $2000 off the MSRP (KBB values this certified preowned car at $14,000) thats not a sale price youre just trying to make me feel good. I checked the fluids before we bought the car and noticed the coolant and brake fluid were low, they included them in the contract told us it would take about an hour at most to top them off and detail it. My wife went back the next day to get that done and was there for two and a half hours an hour and a half over what was promised (She had to cancel another appointment because of this). We went back in a couple days later to finish the finance paperwork and asked about the oil change (There was a sticker in the window but nothing written on it) Wes called Ross (the salesman) and he said he would find out for us. In the five minutes it took us to finish paperwork Ross had left the building, We were told he would call us in the morning (he didnt). We called them two days later and found out the last oil change was in December, They shouldve changed it before we even got the car. They said wed get a free one on them and made an appointment today. My wife gets there in time for our appointment and is told that they dont have us on the schedule but could fit us in.They Lied to us to get us to come in, tried to make us feel good by making up a price, didnt take care of the car by making sure fluids and oil changes were good, lied about how much time it would take to fix it, abandoned us while we had questions, didnt care enough to call us when asked, and lied about making an appointment to fix their mistakes.I think well go back to Laird Noller next time

ps
Review №97

I feel strange giving a car dealership five stars and I dont know why. But, I can say Ive bought several vehicles for them and Ive never had any real problems with the folks here. The employees seem very friendly. I have had some Auto work done here and the prices always seemed reasonable and the staff in the shop were always friendly. I know if I was in the market for a Kia again I would definitely swing by here and just take a look, no guarantees if I would buy or not at any given time but if I was looking I definitely would go by and give them a fair shot

Ka
Review №98

I came to Briggs Kia unsure of what I was looking for and ended up finding a car that I absolutely fell in love with! Ross helped me through the process by advising me on the best options for what I needed/was looking for, rather than trying to sell me just any car on the lot. My Kia Soul is spacious, clean, and super ideal for my lifestyle. Briggs Kia is now my go to dealership - ask for Ross if you want an amazing, simple, and hands on transaction!

Th
Review №99

Joshua Kennedy did an outstanding job helping us find the right car. The entire staff was helpful with NO hard sell at all. We talked with other dealerships, but our time with Joshua was time well spent.

Je
Review №100

Great service and amazing staff, they go out of their way to make sure you are taken care of. Ive now purchased two vehicles in the last 10 years and will go here again. Josh Kennedy is highly recommended!

Information
49 Photos
100 Comments
4.2 Rating
  • Address:3137 S Kansas Ave, Topeka, KS 66611, United States
  • Site:http://briggskia.com/?utm_source=GoogleMyBusiness&utm_medium=organic&utm_campaign=GMB_Post
  • Phone:+1 785-380-8320
Categories
  • Auto repair shop
  • Kia dealer
  • Car dealer
  • Car service
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:8:30AM–8PM
  • Tuesday:8:30AM–8PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
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