I very rarely review places but these guys were awesome. I had no idea how or what I needed to install a cheapo car radio I had bought on a car I had just got. Not only did they come out look at what I needed, they explained exactly what I needed and how to install it. Mind you, I didnt buy anything but if Im ever in need of a full on car system, I will for sure be buying it here. Thank you for all your help tonight. Btw, I got in installed and it works great!!
Great service that went above and beyond expectation! I had them install a tailgate light for my F-150 and the wiring messed w/ my truck sensors. The company I bought the light bar from stated that they didnt have an upgrade yet to not have issues w/ the backup and blind spot sensors. To make a long story short, the tech. figured out the wiring issue and was able to get the light to work without messing w/ my truck sensors. Great Job!!
I’ve never wrote a review in my life but this place deserves it for the employees. 10/10 recommend going here for your car audio.
I requested a complete system install. Was told would take between 2-3hours. Dropped my truck off at my scheduled time 11am at 2:30 when I called to check on pick up time was told only been working on my truck for about an hour. At 3:30pm recieved a text message stating they dont know how to install the head unit. At 4pm I called to inquire what the problem was and at that point told them not to install head unit and just to finish installing speakers from which I was told they were only half way done with mind you they had been working on my car since 1:30pm and two and half hours later they had only installed 2 front speakers and my tweeters. Remember they didnt know how to install the head unit so no time at all was spent on installing that! I arrived at the business at 5pm at which point they had my vehicle for a total of 6 hours at that point. The manager at no point even acknowledged me or tried to apologize for the inconvenience. At 5:30pm my truck was finally pulled around at which point I just wanted to leave due to the fact I had already had to use uber earlier in the day due to the inconvenience of my truck being there for 6.5 hours. To only have 4door speakers and 2 tweeters installed no wiring ran just install. The next evening when getting out of my truck I notice my dashboard is broke in two separate spots. The new dash cost $160.00 thats a pretty expensive part to break and then not even tell the customer about it offer a discount or to buy and/or fix the issue your business created. I returned to the business the following day to speak with the manager. Upon letting him know of my broke dashboard he began telling me how I have an 07 and they all break in those spots even though he had only looked at one break it seemed he knew where the other break was as well already. He began to give excuse after excuse of why my dash was broken but continued saying we didnt do it we didnt do it. When I told him he need to pay for the replacement dashboard as the one in the vehicle is beyond repairable. He tried telling me I signed a waiver so I could do nothing and he wasnt held liable. He also at this point began cursing at me and about the situation constantly repeating its and 07 Ive seen a ton of them break like that. I dont know if the Lawrence or KC locations are ran this poorly with bad business practices but the Topeka location is a 100% avoid at all cost.
I bought the Rockford fosgate p300 10 and had it installed. Let me tell you these guys did amazing work it’s clean looks great and sounds amazing. They are very affordable and I would definitely recommend these guys to anyone who wants to get a sound system. Great job guys!!
These guys came out to my truck in the parking lot and showed me what i need to install my stereo. They were a great help.
Not bad prices for quality stuff. Got a new head unit for my bike.
I am over the top happy with new system they put in my 2020 Ford Expedition! The sound is amazing and Zack took the time to show me different options and explain the different components! If you are new to car stereos this is your place to be! I would 100% recommend CarToyz for all your auto needs!!!
This place is worth it all. I had purchased a sub and a amplifier for my car, due to a accident and some well enjoyed bass it was damaged/blown. I just called them up, and they were quick to offer their services..after a wait that was also worth it due to me overhearing the conversation of a coworker talking with a customer explaining car audio. They are Very well educated In this field. From remote starts lights rims and audio they can help. Moving forward....after we found out my sub was destroyed, there was another in the back. So appreciate the honest professionalism. You were the right choice hands down..and remember it’s all about the bass
Nice place. Bought a car from there. They have nice car accessories as well and the people there are very friendly and polite
Freindly staff but not helpful at all. Way to pricey on there stuff. And if you have them install anything you better be ready for something to be broken or tore up. Would not recommend this place to no one
Didnt put parts back together in my car very disappointed wouldnt recommend
I was just in there today and was having them switch out some dash part that had stopped working. After they got me in very fast they learned that the part would have to be totally replaced and wasnt available anymore. So they put the original stuff back in until I could come up with cash to get the new stuff. Most shops still wouldnt charged for even looking at it however they didnt. Ill be back for how they treated me today.
Bout to get some fifteen put in da whip i finally made it!!!! Im excited.....
Great service!!
Lol over priced, very very over priced
Prompt and professional installation.. from Zach to the install crew was a delight to work with..
Had a new radio, speakers amp and subs installed. Great group of guys. Explained the difference between all products and helped me to make a informed decision on the components to purchase. Sounded great, crisp and clean sounds on all music types. Cant go wrong with Rockford.
Car Toyz is ok, I left my wallet in my car and they called and let me know. prices seem high but unless you do it yourself everywhere is like that.
Does anyone know if the Topeka store has a key drop box so I can drop car and get to work.
I had a stereo installed in my Volvo. I picked out the stereo with the manager and was assured that it would be installed that day. I had made the appointment a week in advance and dropped the vehicle off at the start of their day. I was called a couple hours later and told that the unit he told me would work was the wrong size and would need a different unit without a DVD player and that they would have to custom install it as there was no kit for it. I called around 3pm and was told to come by at closing which I did and was asked if i could leave it another day. I needed my vehicle and couldnt. They stayed late and which is the reason for two stars. They also told me that my factory stereo had an amp that couldnt be used and that I would need to replace it. I told them to go ahead. Now a couple weeks later plastic pieces are falling off my doors with broken pins. The stereo is scratched and the face is already loose. The stereo had all sorts of ground feedback which I had to take in again to get fixed.i spent $1300 half of which was labor. This is only what happened and I will give no opinions. Feel free to make your own choice. And now you are blaming me when I stood there at the counter and told you it was an S40 T5 AWD. If you had just accepted responsibility I would have been happy letting your guys try to fix it. Now I will contact a business affairs lawyer.
Didnt have anything I needed
Called to seek help for an install in a car. It was in regards to how to wire two subwoofers in an enclosure to a monoblock amplifier. Was met with the response, “can you call back later, I’m busy right now.” .... great first impression of a business.
Had speakers and amp put in my 17 F250. The staff worked hard to find a box to fit behind my seat and we ended up compromising on something smaller but sounds good. Good guys, very helpful and knowledgeable. Would use them again
I had an issue with my phone connecting properly to the blue-tooth on my aftermarket stereo. Zack was very helpful and successfully solved the problem. He made necessary phone calls after trying what he believed would solve the issue. I appreciated his professionalism and understanding. Thanks Zack!
Answered all my questions and they are very knowledgeable. Great products and good service
I like their manager - I forget his name...it’s been about 2 years since my install.Ive purchased two stereos from them.On the most recent one, I spent about $3k - went for a high-end head unit and high-end door speakers plus amp and 2 12” subs for my F-150.They did a great job on the install and I love the stereo.About 1 year after install, something was happening with a wire - I forget what, so I took it in and they fixed it right away and didn’t charge me.It’s not in the best part of town, but don’t let that stop you from checking them out.
Great customer service! Got me right in, had everything in-stock that was needed for the install. Helped my daughter setup and sync everything to her new Bluetooth system and made sure she understood all the functions, they definitely went above and beyond.
Great service
Great experience fast service will defiantly shop here again.
The only place around that will set you up right the first time every time!!!
If youre not standing at the counter handing them money they dont have time for you. Once they have your money the results are the same. Wish I had the cold heart to run my business like that. But then Id be just like them. No thanks. For anything car audio Id recommend you keep looking. Other reviews show the same experience. I guess were all just too high-maintenance of a customer for their business model. My guys are too busy is something I think you wont have to worry about much longer. /sigh
Factory radio bit the dust. Moe and Zach were very helpful and installed the new radio on the spot. Could not ask for more. You wont be disappointed!
Been getting work done here for years. They built me a world class competition system, and they build my daily drivers. Clean, professional, and respectful, I wouldnt let anyone else touch my sound system.
I went in to get a remote start a few months ago and the staff was very helpful and professional! Moh helped me find exactly what I wanted and told me everything I need to know about it. My remote start worked perfectly throughout the whole winter! Very satisfied and will be returning!
Excellent service!
Ive good experiences in Lawrence and Topeka locations. Very knowledgeable and fair n topeka .Had a short in my circuit somewhere and the manager had his crew fix my subs around 20 mins. The manager is very knowledgeable and super efficient honest and fair.Next thing is underground lighting . Thank you so much and great work.
Customer service is king. After going to auto sound and l and h I thought I might as well go to car toys too. I was treated like I was a problem at the other places. So I knew they wouldnt get my money. When I came here to car toys the owner was happy to assist me and answer any questions I had. We talked for a few minutes and I picked out my system but got called away before I could purchase. Since he was cool about it I came back and bought my new system.
Best car audio place around, staff always takes care of getting exactly what I need. Subs, amps, speakers, wires, rims, just a few of the items Ive been more than satisfied with when buying from Car Toyz
My new stereo system sounds amazing! Cheaper than AutoSound and fast installation!
My Fiancé had purchased & had installed a Remote Start for me a couple of years back. Last month I dropped my key fob face first on the concrete and busted the screen on the remote. I took it into Car Toyz and spoke with Zach and explained what happened. He took the keys & key fob and brought it back to me in a short amount of time fixed and ready to go! The only place I will take my car and I highly recommend Car Toyz to anyone I meet. Quality service and great staff! Cant get any better than that!
There are always friendly and knowledgeable staff working who can help you with figuring out what to get for your vehicle.
I went in a few days ago and the staff was very polite! Mohammad was very knowledgeable and professional. I will be returning!
Car toyz ended up taking good car of me! Couldnt be happier!
Helped with many things. Pointed out some things that were helpful.
The managers of this business gave my daughter 2 different quotes on a new stereo, dvd player and diagnostics on her speakers. They even wanted to send someone out to our home to get our daughter and bring her back to their store to show her what all they wanted to do to her vehicle. Me, being old-fashioned, called them and told them to not send anyone out to get my daughter, even if she is an adult, she still lives with me, and she has trust issues because of what her ex-husband did to her, so no, this did not set well with me, who are these guys? Never heard of this place before. They charged her $500 to do everything, I just think that is way to much money for a single mom on a limited budget to begin with. I talked with some friends that do this for a living and they said they only charge as high as $350.00, so I will not come visit this place again.
Everytime i come in i’m pleased with their service. They are quick and have good prices. Recommend over auto sound any day.
A quality store for anyone who ever needs (or wants) something done for their car. Moh got me in and out the door quickly with great quality service.
I will say very friendly service, great information on products, and fair prices. On the down side, my 2017 Jeep with 300 miles on it went into the shop without a scratch . It came out with a small paint chip on the edge of the driver door, and a scratch in the dash . Of the four screws that hold the amp in place, one was bent and screwed in sideways. The manager said I can fix that screw. That was the least of my worries at that point, but should that have even left like that ?After I asked for the explanation of a $45 charge I was not told about, the manager quickly reminded me how he installed my dash speakers for free. I reminded him how my jeep was damaged.I was never offered a discount, or was there any attempt to fix any of the damage. Only replacing the bent screw was offered. I asked to make sure it didnt happen to my Ram, if I brought it in. Its possible they may not care at this point, but I do not think Ill be taking my vehicles back to this shop. I understand things happen, but they didnt even tell me about any of these things. I had to find them on my own in the parking lot.
Fast service, great prices. I had a ready good experience with car toyz. I was in a rush and had a install done same day.
Had to go back to have them correct a mistake where the equipment they installed would cut off whenever the headlights turned on. Hopefully issue resolved
Great service, great deals, friendly staff!
Great customer service&good prices. All around a good place, the set up be slappin boy😎😎
These guys really made it up to me, weve gotten of in the bad foot but my headlight went out I had ordered from them I bought the wrong light bulb for it, I went back to see if they could fix it, the manager put it out his own pocket he paid for it !!!! Who dose that now a days ? I recommend these guys, help a local business instead of ordering parts of the internet guys its easier and faster having it locally done !!!
Great employees, Moh is very knowledgeable and helps me every time I stop in.5 Stars!
Very knowledgeable staff... Will be able to take care of all of your audio needs.
Great place! I called on a Friday and needed a radio put in and they got me right in and only took about 30 mins. Very good customer service the store is very clean organized and fast paced at theor work.
Great place👍🏾👍🏾!! For on my car needs speaker, stereo, and just good conversation Car Toyz Topeka is the place !!!
Moh is very nice and helpful with helping us install a sub.
Came to car toyz to get a stereo installed and some speakers they did a awesome job and were very friendly and helpful would definitely recommend this place to all my friends
I went in not knowing what I wanted or what I needed for my ride. Zac, Mohammed and the entire team were very knowledgeable, professional and respectful with me. I didnt feel forced into buy something I didnt like or want. They installed my new radio and had me back on the road within an hour, what great customer service. Thanks again to Zac and his entire CarToyz team, you guys are great at what you do.
Very good customer service. Great prices and they are always willing to listen and help!
Update: Dont waste your money with these guys that dont know Jack, as claimed in their commercials. Youll end up spending a bunch more money when you have to take your vehicle to someone else to fix everything they screw up. 1 year after all the problems with the poor professionalism and terrible installation and the back-up camera goes out. Took it to Auto Sound and discovered that the wire used to run from the stereo to the camera was wrong and they forced it in to several areas causing the wire to be pinched. That was what caused the short that blew out the camera. Now I had to pay another $250 for another camera and to have all new, correct wire to be run. Dont waste your time with Car Toyz, because not only will they screw up the installation, youll end up spending a bunch more money to get it fixed right with a real professional. Yes, its worth repeating more than once.Original review: No $200 rebate form on the KENWOOD eXcelon that we decided to purchase because it was promised to us. Also, I am not happy with the lack of quality and professionalism of this install since my glove box is almost sprung because they did not want to put forth the effort to look up how to take apart the center console and run the USB wires to a proper location, parts belonging to the vehicle are falling off because they broke them off, the remote start they recommended and installed does not work as promised, the navigation system says that my car is pointing West when I am facing East 90% of the time, and they did not incorporate the existing microphone in the vehicle to the system and now there is an eyesore mic sitting on the upper left-hand side of my windshield. I could keep going on, but I do not have the time, nor the space here, to list everything. I would hate to look behind the system and see how they spliced into the existing wires. My fear is that they used almost a whole role of electrical tape to tie the wires together and seal them. If I wanted this type of low quality of work, I would have done the work myself. In fact, I know that I could have done better work and left a more presentable quality of work after I was done. Now, I am sitting here with USB wires hanging out of a glove-box that cannot be closed properly, which is going to eventually break the internal wires due to them being constantly pinched, along with a remote start that takes over 30 seconds to start and does not control the locks on the doors in either direction, pieces and parts of my vehicle that are falling off because they pried them off and broke the plastic tabs, or the metal clips that hold the panels, and a system that does not do everything that was promised it would do without the $200 rebate that was promised that got us to purchase this system in the first place. Why is it that Im supposed to call you back when you told us that you would call us back when you were supposed to order the plastic part for the handle on the rear hatch the day after we left. Personally, I do not want to take it back to that particular location, since they dont know how to properly treat a customers vehicle and thinks that leaving hanging wires is an acceptable professional installation. They definitely dont know Jack as claimed in their commercials.
Work was good but they where way over on price
Great store! Gave me a good price on a sub install and were able to install it right away.
Knowledgeable staff, great customer service, awesome selection!
Great place! Everything they did in my car was perfect!
I had a backup camera installed. I think they saw a lady coming. They charged me 4 hours labor which was not cheap. And all they had to do is run a wire one end of this little camper to the front . I dont think they even had the drill any holes because the camera had been installed before period but they didnt secure the plugin to the camera so on our trip we didnt have a backup camera the plug in came apart right away
Had a sub blow and they warrantied it out fast. Anytime I have a problem they handle it quickly.
VERY OVERPRICED. $500+ to install sub and wiring i had already purchased, just installment.-Nicholas DeGennaro
I dont have any complaints!!!!
Great service, friendly, good prices and best quality audio.
Been shopping at cartoyz since 2008 now, and i must say, good people, good service, and quality products, they always are willing to help out if you have any issues, ive bought a good bit of stereo equipment for my vehicles from here, and have blown a few subs here and there and blown my amp once, and they didnt ask any questions and replaced it that day....the owners are very good about being involved with the customers as well which is rare these days, always a pleasant environment, and i recommend car toyz to anyone looking for good service, and quallity vehicle equipment accessories
DO NOT SHOP AT THIS BUSINESS! They will lie to you and are not reputable. Go anywhere else for your auto needs.
Sold open box sub as new. Ended up being blown. Charged me restocking fee. Stay away from this shady place.
Had exactly what I was after. Zack is knowledgeable and helpful.
Very disappointing. Drove 1 hr for the man to charge us $50 to tell us he cannot fix it. Be weary.... scammers!!
Just like H B stero in Manhattan Kansas
Nice stuff but wayyyyy overpriced
Good service,good team
Awesome customer service
I had component speakers installed there Door tweeter fell out My door only held in with electrical tape And I have plastic on plastic vibration noise on the right side I called car toys And they had no interest in fixing it a day after Installation
They over charged me and when confronted the sales rep tried to physically fight me?!?!?!?
Very rude customer service
A great option to find good tools of all kinds thanks