I wish I had known sooner that this company installs car batteries with same-day appointment service! Ill for sure seek Batteries Plus Bulbs first! They did not have the battery I purchased online, but I was offered another battery with a 15% discount. The serviceman was quite the gentleman and carried the battery to my vehicle. I am going to tell all my family members about this great service!
Online showed motorcycle battery in stock. Get there empty shelf. Salesman tryed upselling a bat 3 times more than the one online. Went to walmart got my battery 1/2 the cost and no hassle
Beware. Sloppy work, over priced compared to other places. The workers are nice, the manager is not. Won’t go back and wouldn’t refer anyone to him. Check out cell phone repair across the street. They do honest work, just wish we would have found them sooner.
Website clearly stated what I needed was in stock, took my order, sent notice it was ready to pickup, the Topeka staff had no idea and no stock. They did refund the payment.
I have bought replacement phone batteries here and they did a good job assembling battery packs for work equipment that the pack was not available. I thank them for recycling.
Trevor, curb side service! He helped me because I had a wheel chair boundish child on board. Hes amazing!!
Was able to find a bulb I have been hunting for for months
We had been experiencing issues with our iPhone battery holding a charge and were looking into purchasing a whole new phone. I found Batteries plus as an option to replace the battery at a very reasonable price. The staff were friendly, helpful and informative, no sales pressure tactics. You can schedule an appointment online however it is not necessary, they had me in and out in about 30 minutes. I would highly recommend using them as a resource before spending money on a new phone when you may just need a battery replacement.
Jason and Quentin (manager) were friendly, extremely helpful AND knowledgeable. Plus they were well-groomed, NICE and PATIENT!
Awesome work gentlemen!!! Called ahead to.check if they had my battery in stock, they did. Got there 20 minutes later, and the kid put it in on the spot, while he and the other guy were helping several other customers. This cold spell has them pretty busy, but still excellent service. Sorry I didnt get the guys name, but thank you again!!
Trevor was fast and friendly. He changed my daughters iPhone battery while I waited. Great service.
My wifes phone wouldnt come on or hold a charge anymore. Sprint/T Mobile dont have repair capabilities in Topeka and they told me the closest was Junction City or KC, even just to get a new battery.I went to Batteries Plus which was closer to my home than the other stores and told them what I needed. They were able to replace the battery on the phone and got it working again for an extremely affordable and reasonable price.They had great service and Id be very happy to go back if/when I ever need to!
You recycle batteries. My wife and I only buy from you starting a few years ago. I have also given you a 5 Star Yelp! review!
Excellent and fast customer service!I needed a new key fob.Thank you for the nice service!
The employee assisted us in finding the right bulb quickly. They had a great selection.
Very friendly, fast, convenient. A friend recommended you to me and Im glad they did!!! Will definitely recommend to everyone!!!
I had issues with a mower battery that seemed to keep losing charge. It was out of warranty but still should have been good for another couple of years. I couldnt find the correct battery elsewhere. At Batteries Plus, not only did they have the appropriate battery, they also checked my battery and determined it was still Good. I charged it overnight and it has been fine. Even though I didnt buy a battery this time, when I need one, Ill come here to get it. Great service.
You all are always so helpful, making sure I picked the correct battery, recommending more useful ones, if they are better than what I was choosing and you are always great at getting my cell phone battery charged up and/or replaced. Also thought it was great to find your website on line, found the type of battery I was looking for on it and was able to go ahead and pay for it and then drive over to the store the next day and the package was laying there on the counter top, waiting for me to pick it up. That is great!
YOU GUYS ARE ALWASYS HELPFUL.
Luke was great. Called ahead. Had what I needed. In and out quickly. Reviews previously posted are right on the money. You can trust this place and their products.
Great service! As cheap as Walmart with a better warranty.
Great service an they had what I needed at a reasonable price.
You guys have every single battery that I need!
Great pricing and customer service, very good staff.
I have had good luck with this store. The employees are always helpful and the store usually has what I need.
Great array of products, reasonable pricing, on-the-spot service and installations, friendly & knowledgeable associates who go out of the way to earn your trust
Prompt & helpful service, clear explanations, wide variety of items available.
Good prices - good service - convenient location
Always an good experience here especially since I always seem to break my phone screens at moments i cant do without my phone. These guys always take good care of my phone and me!
Very helpful !!! Would recommend to everyone
I was very disappointed in my experience with batteries plus. They had great reviews and I was referred to them by AAA when I needed a new battery as they didn’t have one on their truck at the time. For the past two years I have been battling with this battery that is supposedly under warranty. Every couple of months the battery drains and I need a jump start. The first time I spoke with batteries plus they said nothing was wrong with the battery. I took it to several different auto repair shops over the space of the two years and they could find nothing wrong with the vehicle. I’ve had mechanics test for a parasitic drain in the car that could possibly be draining the battery. Time and time again nothing has been found wrong with the car. I’ve had the battery tested and they all say it is a faulty battery. When I go to batteries plus they tell me that the other people have no idea what they’re talking about and that this is a great battery that is fully functioning. I have to have my car jumped every few months and the final straw was when I had to have it jumped twice in the past week. They had such great reviews that I continued to believe that they knew what they were talking about when it came to the quality of my car battery.After speaking with customer service today the agent I spoke with was very argumentative and told me they wouldn’t take into consideration any tests run at other locations on the battery saying that it doesn’t work properly and that only their tests will determine if the battery is defective. They’ve gone back-and-forth with me up to the point that my warranty is about to expire. It’s incredibly disappointing based on all the positive reviews I see and the employees are always nice to me however I feel like they’ve given me the runaround for two years on a cheap battery that I could’ve just replaced if they had just told me it didn’t work and if it didn’t fall under a warranty for whatever reason. Instead I’ve been taking it to auto shops believing there’s something wrong with my car because I trusted that they were certain that the battery is not the issue.
Always able to purchase hard to find batteries!
Fast, friendly. Great selection. They have the batteries!
Fast, friendly and reliable service and consultation
Austin went above and beyond to help me get the solutions I needed.
My grandson is in his third week in ICU following an assault. My city is on Shelter in Place, and most businesses are closed. Yesterday morning, without warning, my phones battery suddenly died, and I was terrified I wouldnt be able to get it replaced. Batteries Plus to the rescue! By 11:00 AM I had a new battery installed by courteous and capable staff. Thank you, Batteries Plus!!!
They have what I need, I think thats important.
Very friendly and helpful staff!
Excellent customer service and great products. Ive used this company for years.
I have been a customer for many years and bought a complete LED light bulb replacement for the entire house for my son when he bought a new house.
Batteries + has the absolute best customer service of any tech related store Ive been too. Every solution Quinton helped me find uncovered another problem that I wanted resolved. We went on a bulb and battery hunt that Quinton was just as excited about as I was. From wireless security camera batteries to security lights and whole fixture drop ceiling led panel replacements for noisey inefficient ballasts and tube systems they knew about it and were eager to help. Everyone at Batteries + was invested and stoked to find me a perfect solution, even if it came from the clearance section. I got LED retrofit recessed brand name units for up to 75% off. Quinton and the rest of the staff understood light appearance and how I was going to apply it in my business. They were able to make suggestions that I hadnt even thought of. They invited me to bring other appliances I was having issues with not just to sell me more inventory, but to see and learn from the application and solution. I had a completely frictionless and fun experience...buying light bulbs. Can you beat that? Not a chance.
Good people work there. Kyle Noe, the manager, is so knowledgeable and friendly. B+ has done well expanding the inventory without making it into a catch all we have it all store.
The gentlemen I had the experience of dealing with were very professional and knew exactly how to treat people. Very respectful!
I had an iPhone battery replaced in 10 minutes.Super friendly staff.Excellent Service.Reasonable price.Could not have been more pleased.I have already recommended them a couple of times.
This place is the best. I go here whenever I need a specialty battery which is usually for the garage door keypad. Very clean and the employees are always nice and know what theyre doing.
They are always helpful here..I have been here over 20 times. I often get batteries for my garage door opener and they are changed in minutes.. Today I had the bulbs changed in an old Swiss Army lantern. They found the bulbs quickly and despite all the screws and complicated housing, they did it efficiently. Batteries plus has what you need including cell phone and lawn mower batteries. I cant think of going to another place!
We received a great discount, paid for the battery online and was able to pick it up within the hour. Very easy. We go there again in the future.
The sales associate was very knowledgeable and friendly.
They carry but did not have either battery I was looking for in stock. Would have been a week turnaround to order them.
They are very helpful and always willing to help. Great group of folks.
It is very convenient and fast.
Quinton and his helper did a fantastic job replacing my car battery.. Their service was over the top and very accommodating..
Always great service and availability of items needed. A big time saver with things like car batteries as opposed to taking to a auto service place.
Excellent service and knowledgeable friendly person. His name was Kyle.
Came in the other day to get my key fob batteries replaced and mentioned that my iPhone was not charging and they cleaned out my charge port for free. I also had the lifetime warranty on my key fob batteries so I walked out of there and didnt spend a dime. It was a great experience and I will definitely be back.
Great experience with ordering batteries online. Easy to use website where I ordered batteries, about 30 minutes later was notified they were ready for pickup. When I got to the store, I gave my name and what I came for. Salesperson was quick and pleasant and I was out of the store within two or three minutes.
As easy as it gets. I ordered the laptop battery online and used the 10% off coupon for in store pick up. I quickly received email confirmation and soon received another e mail that the battery was ready to be picked up. The battery is working great and I am completely happy. BTW, I saved considerable $$ buying this battery compared to the OEM one on the manufactures website.
Helpful staff but pretty expensive.
RIDICULOUSLY cheap & great quality repair for our various phones. Very flexible and willing to work with you in any way they can to make the process less of a headache than losing your phone, even just for it to be repaired, could be. Thank you!
The gentleman I worked with was very nice and knowledgeable. I think he went above and beyond in helping me with my battery issue. I was extremely pleased with the service I got. I would recommend this business.
Very nice and helpful people
I brought a battery pack Batteries Plus Bulbs that was manufactured years ago and was told by several similar companies that it could not be re-built. Kyle with Batteries Plus said he would take a look at it and see if he could make it work. To my surprise, they got the battery pack working better than I ever remember!
The guys at the store were so helpful! It was extremely cold but they didnt let that bother them. Got my battery and was on my way. I will for sure being going back.
I have had many great experiences there! The customer service is tremendous and they always have what I need! Highly recommend
Came in with a tablet that had a broken headphone jack stuck in it. They totally fixed the problem in minutes! They had excellent customer service and a friendly attitude. Definatly an all around good experience at batteries plus!
The customer service was great! If you need your phone fixed, these are the guys to do it. When I asked sprint, they told me that I would have my phone back in six to seven business days. Batteries Plus Bulbs had it back in the next hour.
Quinton gave me top notch service, kindness & friendly essential. Kyle and Quinton collaborated in a most FUN & friendly manor.
The experience was okay. I simply picked up a battery at the store that I had ordered online. I was told they had tried to call a couple of times to let me know my order was in. It was an old number they had on file. But when I ordered online it stated I would be emailed when my battery arrived. Never received an email. It would have helped. Plus it took almost two weeks to get this battery. The only issue I have with that is that my credit card was charged when the order was placed and not when it was shipped. Not real sure but I believe you not suppose to charge the customer until the item is shipped.
Friendly, polite, and took care of the issues I had at the time.
Service was super quick as B+B swapped my old battery in under 20min. Nick went above and beyond by also cleaning my charging port, great guy.👏
Excellent service and knowledge unparalleled. Gave me information on other battery related issues that I will go back to them to reconcile. I was shocked that their expertise is so vast.
The owner and store manager, Kyle Noe, are committed to quality customer service. They have earned my business for years to come because of the professional manner this organization exhibits.I brought my phone in for a battery replacement and through uncontrollable circumstances the phone was broken in the process of battery replacement. The manager handled the situation professionally and offered to replace my phone at my cost. I was hesitant to take the managers word but within a few weeks the owner mailed me a check covering the cost of my replacement phone. I will not hesitate to recommend this location to anyone. They have earned my business and referrals.
I needed a battery for my Harley, 5/5/18. Two young men help me fine the battery I needed and they had never installed one on a Ultra Class CVO.So together we installed it and I rode away happy with my new battery. Thanks guys for your help.
Did right by issuing a refund and installing new remote fob
So thrilled that the store saved me some major stress as I had put a brand new battery in an old computer almost 2 months ago and then my old PC crashed. Bought a new PC and the store took back that battery and gave me store credit towards a better battery for the new PC. I was so worried that I would have to find a buyer for that other battery. THANK YOU for working with me!!!
Ordered online and got 10% off. Easy and fast pickup. They even replaced the battery in my watch for me.
IPhone 7 screen repair don’t waste your money!!! I had my screen replaced for 110 dollars less than a week ago. I also bought the 60 dollar screen protector which was another waste. Within a day my screen had invisible fingers all over it. Took it back to another batteries plus lost another hour of my time only to have it doing same thing within a day. And the snap screen protectors are a waste of money they peel off almost immediately. Very dissatisfied with the quality of work and the attitude of the staff. Wish I could rate half a star.
I recently had to have my fob battery replaced. Luckily I bought lifetime warranty. I couldnt find my receipt for this purchases father digging thru the glove box but found every other receipt. I reluctantly went in & to my surprise they quickly greeted me and changed the battery. I was worried that there would be a hiccup without the receipt. They quickly found my previous purchase. I was in and out in 5 minutes. Kudos the friendly staff and quick service. It took longer to drive there then fix my fob!!!A happy customer who has received good customer service on my previous experiences.
Im a watch collector and I appreciate that they offer lifetime warrenties for watch batteries. While the initial cost is more, it saves in the long run with as many watches that I have. I also like the fact that they keep this information stored in their computer system, so I dont have to keep track of every single receipt. I also like that they keep hi-capacity (2700mah) re-chargeable batteries (AAA-AA) in stock for my electronic devices.
Quick and courteous service, store is close to home.
The clerk was helpful in finding me the correct size battery for an odd flashlight.
Good service and employees determined to get the right product for Me and did ... great job.
The staff at this location went out of their way to be friendly and set the standard for customer service professionalism.
Sad to say, i am seriously disappointed in this store. I live out near Alta Vista, so the drive here is nearly 120 miles round trip. I called and asked them if they could rebuild/repair the batteries for my cordless tools. The guy put me on hold, when he came back he said if we cant repair them, well have what you need for your tools.I made the long drive and i was told that they do NOT work on Lithium Ion batteries for cordless tools and they had nothing available that would work for my tools. THANKS for wasting 2 hours of my time and $15.00 in gas!!!
Ordered online and picked up in the store. Very quick and convenient. Super friendly staff.
I had made my purchase online, and when I arrived at the store to pick it up, there were several people already there, and they were having issues with the computer, but when I got to the front, it didnt take long for them to have me processed and to get my battery for my power-backup for my computer. Only, when I got home, I couldnt get the terminals to work, so I went back with the unit and battery and the clerk completed the task in just moments (I had struggled to even get one terminal connected). He mentioned that most people bring both the first time, but once every five years, difficult to remember that.
Great customer service and super fast installation!
Great place excellent service. Phone repair is very fair. They had charger port fixed and going in no time.
Good service and price
The manager is a great guy, always so helpful and cheerful.
Very helpful, will definitely continue to do business here.
Great place. Found cord for my phone.
Very knowledgeablePoliteClean coolLots stuff
This is the second time I ordered bulbs online and get to the store and they dont have them, I have to settle for 2nd best. Why even offer something online for a particular store and the store doesnt have it? I drive 50 miles to pick up the bulbs I ordered, so imagine the disappointment.
Great service
If its rare or hard to find you can get it here. They replaced the busted back glass on my Note 9 too.
TERRIBLE. Took in an I phone 5c to be repaired they said they could fix it in a day then went back after 8 hours still not fixed said it would be done the next morning still not finished said to come back that night and would be done came back still not. Returned the following day afternoon and said it was about done and would drop it off when it was done which was nice so it was paid for dropped it off still not fixed screen was replaced but still not functioning tech said he would get the part to fix it from lawerence and to drop it off the Next yes the 3rd day in the morning and then they had it all day and said they couldnt fix it yet but couldnt tell me the problem (probably because they didnt know) Got my money back and they said he are going to pull the screen off so I can pick it up Monday.. . .. So thats that
One of the few retail places where the associates are both knowledgeable and always pleasant.
The people are friendly & helpful. I always go there w/I cant figure what batteries I need.
Good price, easy ordering and pickup with friendly service.