Went in close to closing time on a Saturday to look at their Bad Boy mower inventory. Their sales staff was super friendly, and even stayed late to make sure that I was as informed as possible, and didn’t have any questions. I returned the following Saturday to make the purchase. The purchase experience was seamless, and extremely fast. They will definitely be my first stop in the future for any power sport, or equipment needs.
Aaron made the whole process super simple! He was amazingly organized with all the paperwork which made everything thing go very smooth! He was very knowledgeable and patient answering all of my many questions! Very happy owner of 2021 Yamaha Waverunner! I would definitely do business there again and would highly recommend them!!
Drove all the way from Denver, CO to pick up a KTM and these guys gave me a deal of the century. I asked Shayne for a speedy process so I could turn back around for the 8 hr trek home, and I kid you not, it was quicker than a self checkout at Walmart. He had the paper work ready before I walked in, signed it, handed over cash and I loaded the bike up. Great doing business with you guys! Ill be back when I run through this KTM next season.
This business is operated as a first class business. Employees are courteous and efficient as well as being honest. They made me feel welcome at their place of business and answered all my questions efficiently. When I agreed to purchase an item from them they carried through to completion of the purchase effectively and quickly. I can’t say enough good things about them I am impressed.Not only is their sales department exceptional but also their service department. The service manager quickly address the concerns I had for future service and scheduling. Dealership was clean well organized and a pleasant place to do business.
Excellent service and competitive prices. Ive taken my 2009 Kawasaki Concours there a couple of times and have always been happy with the service. They do all of my tire replacements and are fast and efficient.
We were shopping for a new lawn mower. The employees treated us very well and were very knowledgeable of the machines. They also will do annual maintenance which no other businesses offered. They even delivered. Great crew to work with.
Great folks to deal with. The parts counter is always helpful and the gear selection is current.
I have been here several times over the years of its existence. It has only gotten better over those years. Friendly and knowledgable staff. ADA accessable. Wide selection of motorcycles, off road vehicles, lawn mowers, boats and so much more. Top notch parts department and mechanics.
Excellent group of people to do business with. I drove over 500 miles to take delivery and it was well worth it. Special thanks to Aaron. He made the transaction smooth and seamless.
Had a very good experiece with them. Bought a Bad Boy mower from them. They allowed me to pay off a $6300 mower over 4 payments not charging me a $600 finance charge. Would highly recommend you shop there. The big box stores would not work with me.
Great experience! Ryan was easy to work with and made our purchase enjoyable. All around great business.
Neil was incredibly knowledgeable and made discussing my motorcycle needs fun. He also shared potential solutions that were aligned with my goals for finding a fix.Both Rylan and Neil were great to interact with. They earned their 5 🌟 rating! Keep up the great work!
Great place to deal with. Good to their word and a very relaxed shopping experience! HIGHLY RECOMMEND!! See Ryan Holm for all your product needs!!
Like the store but wish since they dont have equipment to buy, they would sell parts and accessories cheaper until they do.
Great place to do business. Aaron was friendly, communicated with us and answered every question we had.
I worked in retail 20 years and this was the worse customer service experience Ive witnessed. My wife and I literally walked by the counter and not one of the four greeted us or asked if we needed help irr had questions. If I was KTM or CAN-AM I would put them in notice and lik to find another dealer to sell my products. Truly an embarrassment to these manufacturers. We ended up going to Kansas city to spend $2k. Cycle zone will not get this persons money.
My tire mount and balance on my bike was supposed to take an hour and a half to two hours as I was told. That two hour job turned into a five hour job and they destroyed my inner tube getting the back tire off of the bike and I had to pay for a new one. Got the runaround too many times in one day would not recommend.
I have purchased several bikes from Cycle Zone in the past few years. Always great experience with the entire staff.
Great customer service from Ryan at Cycle Zone. No pressure salesman but there to answer questions and find out answers if needed. Very knowledgeable and easy to work with.
Great service and had what I needed...
This place is a hit and miss to me. Ive been in multiple times with no one asking me if I needed help or even cared if I was there?! I dont like getting hammered by people but at least say hi or thanks for shopping with us!
Cycle Zone made my buying experience super easy. Ryan was first class. It was a pleasure to do business with them.
Fair and honest prices, can’t wait to purchase a bike. Aaron Fisher was open and honest about pricing gave me a fair quote and didn’t try to over sell me. I will definitely be back in December.
Picked up a 390 adventure from these guys recently and they knocked it out of the park. Great customer service and good people all around to work with. I will be back to work with them again.
Looking to purchase a CanAm motorcycle. The sales person was way to busy. And they didnt have all the CanAm on the floor. Made an appointment for next week.
Had a great experience at Cycle Zone with Aaron. I drove 14 hours round trip to purchase a bike that was hard to find at this time in the total US.
Fantastic Dealership and excellent staff. My 3rd purchase here and Im sure I will be back. No surprises just a great experience on my purchases.I travel from KC to buy here. Absolutely love my new Yamaha Star Eluder.Thanks Aaron, Appreciate you
Low-pressure, very knowledgeable and helpful staff. Ryan gave us a competitive deal that we couldnt turn down. Really enjoying the Duke! Thanks CZ!
Friendly and knowledgeable staff, clean and organized stock. Great place to find your next toy
Seems like a cool place from their website but didnt carry what I was looking for
The Team is on top of it. They went above and beyond to ensure i was happy with my mower purchase and all of the added on accessories. I highly recommend everyone to Check out all their toys!
This is my first time buying a more of this size. The sales team was very informative and helping me to understand the size of mower I needed for the number of acres that I was mowing. I appreciated that he did not try to sell me more than what I needed. Also there Service department has impressed me with their knowledge and their fair pricing so far. I would highly recommend Powersports for your next purchase not only on the mower but all of the items that they sell!I have not had a chance to pick up my new mower yet and use it but if it’s anything like my experience has been so far I’m sure it’s going to be great!
Fantastic customer Service when purchasing my 2021 KTM 350 XCF-W dirt bike. Aaron, Ryan, and Eric are fabulous people. Ive been buying KTMs from CycleZone since 2003. Ryan made the purchasing and signing papers easy and Eric prepped the bike. Thanks again to all the folks at CycleZone
Arrived on a busy day. We were greeted by Aaron Fisher who did a great job answering various questions we had about the 4 wheelers in their showroom. We thought the pricing was competitive on what we found to be an exceptional machine. Had a great experience working with this very competent and knowledgeable young man. Aaron, you represent Cycle Zone in the best way possible. Thank you.
Always good customer experience.
A great place had a flat tire on the highway they help Us out Put a new tire on and gave us a discount thank you very much
Highly recommend Cycle Zone!! I had a great experience buying my bike there and Aaron was excellent to work with. They made it absolutely worth the drive. I was also surprised by the amount of parts they had on the shelf... All the cool stuff you want to look at before buying.
Friendly staff and are willing to explain how to fix something Id your not too sure about how to do it!
I cannot express enough how positive my experience was with my first time at Cycle Zone. My son and I chose Cycle Zone, which is out of state and over 150 miles away from home over a local dealership about 10 miles away. Here’s why...Aaron Fisher, Sales Manager established trust with me from the very beginning. He provided me with a quick and fair quote, which I found to be much more competitive than my local dealer. He was honest, responsive, knowledgeable, and motivated to earn my trust and business. Even when I expressed my concerns about the sale being too good to be true, he did not waiver from anything he put down on paper. I also very much appreciated his responsiveness to all of my questions through whatever means (text, phone, or email) necessary so I could quickly arrive at a decision. Aaron also had a great support staff and the store had a great vibe to it. I believe a family member from the ownership was present and he was very good about greeting me and my son when we entered the store. As a testament to their professionalism, I’ll add that both gentlemen helping us load the bikes shook my hand before we left. I cannot say how important that is in business. If you’re ever considering a purchase in Power Sports, I would look no further than Cycle Zone!
Aaron Fisher was a incredible salesman and a true professional on delivery of our new Sea-Doo! Knowledgeable and did a great demonstration for my boys!
My family has been working with Cycle Zone for 5 years now and have never had a dealer go out of their way for us as much as the folks here have. Parts are received timely, bike purchases are always a breeze, and the service dept goes above and beyond regularly. We would not accomplish as much as we have without the entire staff. Thank you for being part of our team.
I would give this place more than 5 stars if I could. This team strives to make every customer 110% satisfied before walking out of that door. My fiance and I were in the market for a new side by side and did our shopping around for over a month visiting dealership after dealership around KC but just didnt have a good feeling about the ones we looked at whether it was the side by side itself or the salesman/dealership we were working with. I inquired online about a side by side Cycle Zone had around 6pm on a Friday evening and within minutes, Aaron contacted us and won our business. From the time we spoke to him on the phone Friday evening to first thing Saturday morning, he had the side by side detailed and ready for us to look at, answered every question we had and had all of our paperwork ready to roll. I will refer Cycle Zone to anyone and everyone in the market for ATVs, UTVs, boats, etc.
Customer service sucks. Employees are rude. Wouldn’t recommend to anyone.
The guys here were awesome. I accidentally gave 1 star when I absolutely meant 5 stars. Sorry guys!
Worked on my bike twice recently, friendly folks, and they do good work.
The sales representative (Jared Haas) I worked with was extremely professional. I would highly recommend anyone interested in purchasing a new motorcycle, take the time to visit with Cycle Zone. You wont be disappointed.
The best in the Mid west... i shopped 7 different dealers and not 1 could give me the deal I got at Cycle Zone...they couldnt even come close. I went to Renos, advantage, Warrensburg, osage Beach, horizon....i was met with terrible sales reps that were trying to rip me off and terrible inventory. GO TO CYCLE ZONE and make sure you ask for AARON! I will only buy from here in the future.
Very courteous helpful bent over backwards to accomadate
Very good place. And the prices are very reasonable just Got A wave Runner got A very good Deal will pick it up Tuesday morning. Hope it doesnt rain 😋😉😎💪
Friendly knowledgeable staff, great selection of sports vehicles and more service department is awsome !!!
I was shopping for a Can Am Spyder trike. Aaron (sales manager) was very professional, cordial and accommodating. He let me test drive two bikes (one used and one new) multiple times and gave me all the information I needed. While he was obviously trying to close a deal, at no time did I feel too pressured. I ended up buying a used bike elsewhere, but I would definitely recommend them, and I will use them for service.
I bought a bike from cycle zone last spring. It runs fine around here but not in altitude. They still have not fixed the problem. I took the bike to Colorado twice to check it out. They dont seem to know much about this bike. And I dont believe they care if it runs right or not.
Aaron treated me fairly. It was worth the hour drive to get there!
Awesome Dealership. The sales force I dealt with (Aaron Fisher) was totally low key. Absolutely no pressure to buy yet I contacted them to purchase a Ryker Rally. Mind you, this dealership is in Topeka Kansas and I live in north central Florida, so you know they are doing things right to earn my business. I drove 22 hours one way and pulled a trailer behind my F-250 to get there to do business with them and I would do it all over w/o hesitationTheir follow up a week later has been outstanding which involved me asking for a temporary plate until all of the paperwork goes through. One phone call and I had the temporary plate a few days laterIn regards to accessories purchased at the time of sale, I asked Aaron to install a Pillion seat before I arrived to pick up my Ryker Rally, which hevsndbhisbteam did but before I arrived my wife perused the online Ryker Accessory catalog and saw that an upgraded Pillion was offered. I emailed Aaron and inquired if he had one in stock (there was) and could they swap it for the Pillion I originally asked for. Yes was his answer. Not only did they install the Comfort Pillion seat but they offered me a discount on pricing that I didn’t ask for. Who does that? CycleZone PowerSports did that’s who. My only regret is that I don’t live closer to this fabulous Can Am dealer as they have certainly earned my service business, w/o question
Great place to do business with awesome staff. Will be a repeat customer
I was looking to get a new Yamaha waverunner and messaged a few local dealers and cycle zone came in with best price. I had a doctor appointment the next day (Friday) in Topeka (live in Leavenworth) and they were able to get me in, do all the paperwork and driving off in an hour, giving me not only enough time for my appointment but also got it registered to enjoy the lake that weekend. Ask for Jared Haas, excellent service from this guy. Thanks again!
I have visited this dealership twice and could not get anyone to help me and I was the only person on the display floor both times. I asked a gentleman behind the desk if someone could help me with my questions about motorcycles but apparently he couldnt find anyone to help me either. I will now go to either Kansas City or Manhattan to buy a motorcycle.
All the staff was very helpful; from getting my tire ordered to getting it installed. Very helpful; great customer service and great prices. Did some comparison shopping and Cycle Zone had the best price.
Excellent service and knowledgable staff. New to the dirt bike world, I always end up leaving with the answers needed without feeling dumb for asking. Recently traded in a older bike for a new one, very reasonable prices on both the trade-in and new purchase. Definitely recommend this place to anyone in need of all things dirt bike.
The sales man kept trying to tell me what I wanted rather than listening to my needs. I am a female rider, short and almost 60. I know how I ride and what I want to ride. I do not appreciate a salesman telling me what I can and should ride. And he kept poking me in the arm with his finger which was rude and a boundary issue. The two young salesman I talked to were wonderful and great to work with, informative without being pushy or touchy. Female riders are becoming a force to be reckoned with in the motorcycling world. I would like to be treated as knowledgeable adult who knows what she wants when seeking to purchase a motorcycle.
Ryan Holm was excellent to work with during my motorcycle purchase. I highly recommend him and the entire CycleZone team.
Cycle Zone in Topeka,KS. Is a 5 star business, Easy to work with and willing to help you out. Excellent service department, If you are in the market to buy a bad boy mower, go see the guys at Cycle Zone in Topeka KS. You wont be disappointed.
My other half loves this place!!! Im new to it but staff is always helpful.
Great customer service but cant give my full approval because I was shipped a motorcycle that was already defective off the truck. But thankfully they sent a tech out a few hours later to fix it. Hopefully, if there is a next time I decide to buy another motorcycle from Cyclezone it would be a better experience.
Great service
New to owning an ATV, developed a short in the wiring They got me in right away, They resolved the problem very quickly. They were very courteous and went out of there way to answer my questions and give advise on taking care of the unit, servicing and maintenance. I would recommend them for servicing and sales, purchased some after market items, the prices were reasonable.
Nice store with a friendly and helpful staff, I will go back again.
I was on my way home from Virginia to Colorado when one of the people I was traveling with notice that my back tire was showing the thread in multiple places. Needed less to say I needed a new tire and all of the shops were closed at the time. I did some quick searching and found that they were the first ones to open in the area. I took my 2011 Victory Cross Country in and unfortunately they didnt have my tire size in stock. So instead of sending me away with the bad tire they went to another shop and purchased the correct tire. Man, what a blessing it was for me to be able to run across this shop, they surely could have taken advantage of the weary traveler and they didnt. The service was much appreciate.
Honest sales experience, Great services.
Took them nearly a month to fix my front break master cylinder ended up grabbing my bike and part and doing the job in under an hour by myself! Not only did they put off the work the service and workers at the front desk were disrespectful and rude! I have heard multiple complaints from many people about the front desk workers and feel they should have more respect for their business! Not to mention the labor rate is out the ass ridiculous!
Got my parts. Fair price. Nice parts girl.
This is our second Badboy mower. Our first one was part of the sale of a previous home. We love the ruggedness and reliability of Badboy so much we purchased a second new one. Cycle Zone was very easy to work with. No pressure.
Big thanks to John Crow for going above and beyond to help me out with my TRX 450R issues! ATV was in one morning to fix some issues and out early the next evening so me and my son could ride the trails. I am BIG on customer service and John proved what taking care of your customers is all about! Because of you John, I will keep my business here in Topeka. Thanks!
Very nice place cool inventory
Friendly knowledgeable sales staff
Guys are great to work with !! And very friendly
Outstanding service on jet skis
Radio station remote
This staff gets it done .Hands down the best cycle store this side of the river. Boinnnnngoooaaahhh!
Awsome maintenance department
Excellent service. Very quick.
Have bike, needed service, got service.
The dealership may not have much sitting stock on the floor but the staff is a pleasure to work with and will go above and beyond to help you find or order what will work best for you. I have bought a number of parts through the dealership and a brand new 2015 KTM EXC 500. I highly recommend the dealership for their friendly customer service and willingness to go the extra mile. I drove about two hours to get my bike from them and I would happily do the same. I only wish they were a bit closer so that I could get my bike serviced there as well. It may not be the nicest or the biggest dealership but they afforded me the best experience of any I have worked with and I own a number of bikes.
Also hme metal sales. Thats why I went there. Be prepared to special order specific types of steel
Went in last Saturday to shop for 2 new Seadoos and a double trailer. Was told by the man working that he was the only one working that day and that he was with a customer and had another couple coming in after them. If we had some quick questions he would answer them.So we said thanks and drove over to KC and after great customer service we drove home with 2 new Seadoos and a trailer! Guess it was only $23,000 dollars so no big loss!Renos will have our business for all our jet ski needs! Thanks for helping us find a great place to shop!Maybe prime lake season is NOT the time to have one person working on a Saturday and closing at 3pm. Just an idea!
Ryan doesnt know how to deal with client. In this store they are very irresponsible and very racist towards the Latino community.
I felt the salesman was unprofessional for several reasons: the bike wasnt cleaned, they missed several mechanical and body parts that needed repair or replacement, he wouldnt let me see the bike (it was in the back for Employees Only) before signing the papers, or let me take it for a good ride and was so quick to get me out the door that I felt buyers remorse...all the while advertising it as excellent condition . One blinker doesnt work right and I have to drive 140 miles back there to have it fixed? One mirror is very loose and he said he wouldnt fix even that. If the bike was gone over like they said they did, all these errors would have been noticed and fixed. I just expected a better experience from this purchase and didnt get it. Disappointed. Cyclezone came to Wichita kansas picked up the bike and exceeded my expectations, Taking care of all the issues with the bike and delivered it back to me. Salesman did an awesome job sending detailed photos of everything they did. I change my 1 star to 5 star. I would buy from them again. Thank you all at cyclezone for a job well done !! John Garrison
Was able to get my rear tire for my motorcycle faster than expected
Was told last week that they service sport bikes, not just dirt bikes and atvs. Went in there yesterday, and was told it would cost between 150 to 200 dollars to change my oil. You can get an oil change with a filter and synthetic at other shops for about 80 bucks. Extremely disappointed, and will take my business elsewhere.Updated on 05/05/2020Gave these lazy folks a try again a couple years later. The service manager is incapable of returning a phone call and the sales people are clueless. How hard is it to tell someone you can or can not mount and balance tires. How this place is still around remains one of lifes great mysteries. Oil changes that cost 3 times the competition and the inability to return calls.
When great small businesses go big..... Ill never go to that shop again.
Awesome place had a emergency with my harley and they helped me fix it and bike down the road
Awesome place.....Awesome staff to deal with
Took my Seadoo gtx up there because I thought I had seriously damaged the Seadoo. Turns out it was a semi quick fix and wasnt as bad as I thought. Im happy with the turn out
Best service ever!
Awesome service. Thanks Mike, Eric and Chandler. Keep up the good work guys!
Awesome service great staff great place to go for your powersport needs and wants!!
They dont have anything in stock I needed. Being the only place in town they should carry more
Customer service is great.
Very friendly. Very knowledgeable. Jake was fantastic.
Friendly service and sales.