I have to take a moment and give a shout-out to Sonja in guest services! Sonja has made my experience extremely expectational! She is very patient, kind, and very helpful! I love her sparkly mask too! Sonja helped me expeditiously with my return while directing her fellow employees all while wearing a smile on her face. You guys have an excellent team member! Thank you Sonja!
I purchased and paid for 10 avocados online at Target.com, but when I picked up my order, there were only 9 avocados in the bag. I went back to the order pick-up and spoke with a Target customer service representative, she insisted there were 10 avocados even after she counted and recounted those 9 avocados. Before she counted the avocados for the third time, she had to laid the bag with avocados flat on the service desk, then she got the right count, there was one avocado missing! I found it unbelievable that two customer service staff at Torrance Target, the Target employee who pulled avocados out of the shelf for me and the employee whom I spoke with about the missing avocado, failed the test on counting avocados! The worst part was I had to wait there for the Target customer service representative to count, recount, argue with me and then count again to get the extremely easy issue resolved! This was the first time I tried using online purchase with store pickup option and I was totally dissatisfied!
This location has a CVS pharmacy marquee but does not follow the manufacturer coupon allowances that are typically accepted through CVS. This is completely misleading and disappointing. Targets CVS marquee should be removed or adjusted to reflect whats actually available through their Target pharmacy up front.
I went there last night expecting to pick up the new Elton John cd collaboration that was available (10/22/21). I couldn’t find the cd, there was nothing new on the rack and no one was around at the music/electronics department. Finally I got to flag down someone there and he told me it’s not available. That’s BS, I know it is available because I looked it up online and it clearly shows all locations where it is available including other stores and EJ’s site as well. I told him the Target site says it’s available here. He then told me it’s probably in the back room and because busy they cannot restock anything new because they’re so busy. He even had the nerve to tell me to come back next time for it. Come back next time?!!! Why can’t he just go in the back and get me one, for goodness sake!
My boyfriend and I came into Target today. We went to Beverly’s lane at the checkout. I’ve literally had no idea that on the Target app you can scan things and potentially save money. No other Target employee has ever told me this. And I shop at Target often! Which is no big deal to me, but that’s why I felt I needed to write a review today for Beverly. She walked me through it and explained everything. I ended up saving almost $8! So cool. She was so helpful and has a kind soul! Thank you Beverly!
I walked in needing to purchase toiletry bags and other grooming products. No one greets me and the area I go to that has the bags I’m looking for has a few merchandise reps pushing their truck talking amongst each other but they say nothing to me. There was even a man who happened to be tall, white short brown hair, stare me down as if I looked like someone. I has to ask the young lady that was in the bag section that had her airpod in one ear for help because she obviously wasn’t trying to greet me or help me. Then another merchandiser who I assume was her friend said Hi to her but didn’t greet me. Then it gets worse; As I walk up to the area that has all the personal care grooming products, they call AP on me because evidently wearing a white shirt, black jeans and being black is “SUSPICIOUS”. I go up to check out and the same white male that was staring me down, stood at the cash register with the AP security while I checked out “Paying for all my items mind you” and after I was done they dispersed fleeing the scene. I won’t ever shop at this specific Target again and neither should you.
Friendly and helpful and price. All 3-sorry there are more than one reason. I felt energised when I left the store.
Friendly staff, good price, good selection of products
Well marked signage leads to area searching item, store crew very helpful, store spacious and organized, clean and brightly lit atmosphere.
Torrance is a nice Target store. As for sportscard sales, Red Card only with store pickup IS the only option!
Clean... Easy to find things... Convenient... Great prices...
This Torrance location has just about everything, it is well stocked. Customer service, so far, has been good and Im hoping it continues its values.
Very convenient, and I appreciated use of the app to help me quickly find the aisle where products are located.
Extraordinary Customer Service !!! A very clean store, with a huge selection of products ! Always has a friendly Staff, that is Extremely knowledgeable !!!
It has what I need. Not crowded to day and it has a bike rack
During the pandemic, I have been ordering for curbside pick-up. The order pickers do a great job (there was one mistake in my order today for the first time but was easily fixed). The curbside attendants do a super job. The system is very high tech using the app (which is the only way to get curbside). I highly recommend the service.
Clean Good service fast friendly
Always clean, friendly service and very organized shelves
Clean and organized store.
The drive up option makes running errands before heading home after work the best, fast and easy way to get things done quick
Customer service awful. Manager could not fix problem with register rang up 4 times at different registers. No one offered explanation or courtesy for 25 minute delay checking out. Arrogant manager!!
Target drive up service is the BEST. I place my order drive up and have my items placed in my truck! I never really have to wait for them to bring my items out. It saves so much time. With COVID it is truly contactless as my window stays up. Only thing they are touching is my trunk.
Enjoy shopping at this location with a bigger grocery section. Clean, aisles are pretty wide to navigate the store. Big af parking lot with plenty of spaces and have areas for self-checkout. Thanks Target!
I came in to get a Christmas gift hero’s of goo jitsu hulk for my son. They didn’t have it on the floor. When I looked it up online it showed in stock. Jay went above and beyond to get it from the back. Thanks!! Wish more employees were always as helpful as you. I will come back in the future again because of this. Thank you!!
Empty shelves, wasted my gas and time.
I needed assistance and the person that I asked was not pleasant or helpful.
Target has been beyond amazing! I am so incredibly impressed with the kindness and organization of your stores - both in person and online! I have only super positive things to say! Thank you!!!!! I have a million nice things to say! Just today we had the nicest lady helping us at check out!!! Target makes things happier even during a pandemic ❤️❤️❤️
I like the range of products you offer and I like getting discounts on them as well
Excitement builds up with a super target store is getting ready to open in your area this target in the city of Torrance is amazing the staff the shelves are always full very friendly people it is going to be missed from what I know they have permanently closed it and we are going to miss our friends that work there and of course shopping at target always a blast we hope it reopens. Thank you the staff the employees for their hard work to keep us supplied with our needs
Samantha and Camille were simply awesome!
My local store was out of a toy I wanted to purchase, unfortunately so was this location. However, I was able to get a few other Christmas toys I needed and few household items.
It is easy, fast and convenient
Good Customer service
Why i did 2 stars? Well because i called today about an specific Tv, nobody was at electronics or guest services, so i called electronics like 3-6 times, i did get a pick up and then they quickly hanged up, i was like oh wow, completely rude, i called again, and somebody answered, the person was nice, but whoever hanged up on me, rude, I’d rate this 5 stars but 2 stars due to hanging up on me instantly, this is a recommended target, i loved this target since i was little, but just this hanging up on me and taking forever to answer is not acceptable.
Worst target layout ever. It is so hard to find anything in this store. I’m not alone in this, whenever I come here it seems like everyone around me is also lost and confused. And the aisles seem so cramped and small, I always get so much anxiety coming to this target 😂
All registers were open and the store was so clean and I had the best and friendliest cashier
Bright clean store. Easy to find products from signage. Good selection. Customer service made the visit a solid 10. Eric understands his tone and manner make every transaction interaction personable with every customer. Awesome job Eric!
Nice place with friendly staff and decent prices.
Clean store and love their sanitizing protocol, always has everything I need and more
Beverly is the best!!
Great location. The staff here in AWESOME. I’ve been coming for years and they’re always top notch. They care. Yesterday I asked a staff person (interrupted whatever he was doing) to see if I could have an old display cardboard cutout piece, and he completely took me seriously and went to ask his manager; his manager then came over and tried to ask the store manager. Turns out I couldn’t have it, but I was so impressed with how much they cared. Great work, thanks Target for caring!!
I got a gift card over there and the code was already redeemed. I called them and they would not give me my money back.
The store had everything I needed. It has been remodeled since my last visit (which was some time ago) and the layout of the different departments was just perfectly arranged. Also, you stand in the shade while you wait to safely enter the store. I give this store a A++++ rating!
Easy returns, great selection
Friendly staff, clean store, product availability
Every product I needed was in stock.
It was quick and painless and the lady that helped me was friendly.
This particular Target just had a major remodel. Its harder to quickly find what I need. Cluttery and too much stuff. The cashier was very rude and told me I needed to bag my own stuff. I think there was a language barrier, but she looked at me, pointed at the bags and said pack. At first i simply froze at her rough mannerism. Then she threatened me by throwing all my stuff inside the bags. I figure she must be having a very bad day so I started to help her. But that is NO way to treat customers. Target seems to have negative attitude cashiers. This wasnt the 1st time I was treated like this at Target. Im a mom with a young child and I felt taken advantage of. WalMart has better service than this.
Of all the places open during COVID days, this store has the widest selection.Of course, count your lucky stars if you find toilet paper or paper towels (and play the lottery if you find rubbing alcohol), but its at least a little variety to walk around in here. Plus, they had my vacuum bags. Thats always nice.
One of the larger Targets Ive seen. Nice place to spend some time for shopping. Good prices. Youll most likely leave with more things than you planned to get.
The location is convenient and clean.Staffs are very kind and nice.Easy to find items I need.I love Target.
They were outside already waiting for me.
Very easy to shop, everything i need on hurry is on that store. Excellent service
Target is a great place to shop because Target has great deals, satisfactory quality, lots of variation, excellent service, and family friendly ambiance. There is no music with profanity playing in the background while a kid is shopping. Target’s are big and there is also lots of space to shop by yourself or with family without having to interrupt others shopping at Target . There is a childrens section so that children can shop for toys and clothes and not get bored while waiting for their parents to buy their necessities. Since Targets are huge so there may not be a member of the staff always around. But there are special scanners around the store that can help you with the prices of items. There is also a few speakers that are connected to phones so if there is an emergency in the store then people can be alerted immediately. In case of a bathroom emergency Target also has bathrooms. Target even has a curbside pickup where you order your stuff online and you park in a designated spot just for you to pick up your things without taking a longer period of time to go look for them. So head over there now whether it’s you first or thousandth time, Target is the best place to shop for anyone.
Targets drive-up service is convenient as I make my way toward work in the morning. Service is friendly, quick, and efficient.
What impressed me the most about Target? How clean all the workers were on the tills - no other business comes even close! I’m a critical care nurse so I was VERY impressed.
The cashier was extremely helpful. She helped save money on my purchase even if it was only 1.59. Saving it what I need.
The staff is amazing ! They are helpful and friendly. This kind of customer service is lovely.
I was paying for my items at the self-checkouts, I left in a hurry and accidentally FORGOT to pick up my remaining change. The lovely lady Patrice dashed out the exits to tell me I forgot my change. THANK YOU PATRICE!! Great service, great and honest employee...give her a raise!
Dont believe the target website or in-store kiosks when it says stuff is in stock, because half the time it isnt.
I want to say thank you the the toy department!!! My baby finally got her hands on the BLUEY Plush, you guys didn’t have it on display and toke your time to go to your stock room to look for it ! Thank you-cami & her mum
Much nicer since remodel. Seems larger. Layout/product placement is a bit awkward. Maybe thats cause Im used to the old layout, but I dont think so. Id like to think its not yet finalized makeover as far as product placement.
I USED to Love this store. I dont know why I keep hoping it will get better after remodel? Has your management changed? Music blaring is annoying! Cashiers are to busy talking among themselves, they dont greet you, ask if you found everything or thank you for your purchase? Shelves are empty constantly, are you going out of business? This was my final attempt at this store.
Deals, gift cards,assisted check-out lines, no waiting so many lines are always open.....service today at our line was exceptional....exceptional. personable and made sure the gift card I earned was validated prior to my departure...receipts and just fabulous person....she should be a trainer or at least award her in some way...she was so happy. it made me feel good.this is my wifes review; monica
Huge Target with large selection of books, movies, toys, and clothes. ( Probably everything else but I didnt check)
Your average Target. Staff is friendly, Starbucks inside. Place is kept clean and orderly. I do think it could use a remodel soon, but at the current moment, its fine. Goods are usually in stock. 4 stars because the bathrooms are usually closed for maintenance.
Great customer service
Very nice store. When I visited today, everything was very well-maintained, the shelves organized, the whole store clean, and easy to navigate.The cashier was very friendly and helpful. What I found great was that they had a promotion and the lady in front of us needed to get two more items to qualify for. Instead of making the lady run to get more and the rest of us have to wait. She scanned the items she needed two more of and called another employee to go grab them. That was very considerate for both her and the rest of us in line.
As others have said, the remodel is awful. Ive tried to have an open mind and get used to it, but it is much worse than before.Inventory has always been an issue at this one compared to other locations.
Very helpful . The team that i encountered today made me feel important even when i asked silly questions. Great experience today
Fun just to browse. The store brand food actually is not that bad., A lot cheaper than name brand
Great store. I am able to find products after their remodeling.
The staff continues to be helpful, keeping shelves stocked, and being cordial.Thanks to all the Target team members for staying cool in troubled times.
Fast and efficient - had everything I needed and ordering for pick up was seamless!
Went to pick up online order. Stood in the line that clearly says on the wall in HUGE letters ONLINE PICKUP. Got to the front of the line. Sorry I can’t help you there is another line for order pickup and we only have one machine. So I had to line up again in the line that has a very small card at the front that says order pickup. How about getting more than one machine guys! It’s not even Christmas yet and more people than me are rushing in on the way to work and using the service for SPEED!!!
These people monitoring the door and Counting people going in need to get a life the security people are fine the people accounting and limiting how many people are going in need to get a life
I was happy
They lost my item and it took 3 days of me going to the store to finally get it. The service behind the counter made up for the inconvenience. The staff was hard working and friendly.Shannon and a second associate(didn’t see her name tag) apologized for the issues that was not their fault to begin with and corrected the problem. Target Staff like the two wonderful ladies that helped me are the reason I continue to shop at Target Torrance.
It was easy and simple. In and out... I cant wait to see how it works in December when I normally avoid the store.
Best prices. One stop shopping. Love my checker
DISCOUNTSCHECK OUT LADY WAS FRIENDLY AND HELPFULL
This is the best Target in the whole world and universe and Galaxy and infinity and beyond this target has things the other targets dont have like Target stuff. They have oranges and fresh produce fresh and organic. They have this thing that you rub on your face and it has a magnetic stick that pulls it all off for your pimples and stuff like that they have birthday cards they have makeup do my girlfriend likes but I dont like to buy it for her cuz she doesnt deserve it
Helpful staff, quick service, usually has everything you need. Good sales on items and they are not like Walmart, they dont lock all the black beauty products up, they trust us!!! I love this store and shop there often.
We had to grab beach towels, snacks, and a beach chair while vacationing here. The people were very helpful even though it was busy on a weekend. Very clean and easy to find what we were looking for. They have security guards, too. Pics are of the $9.99 beach towels and chair we got. My son was happy they had a Minecraft Beach Towel. :)
Target Team Members: Sonja at the Torrance CA location is a 10 star employee. Cheerful, friendly, professional, and informative. Taught me how to save beyond my Red Card, Thank You Sonja 😊🏆
I hate going here and I love going here. Its always crowded, parking is crummy, the store is messy. On the other hand, I have found things at this target that I can not find anywhere else. Their CVS section has things my CVS doesnt even have. And their home section is great also. You take the good with the bad.
Dear Target,I love you. You get me. Sometimes you get a little crowded but I know thats because I have to share you with everyone else who loves you.
Target has EVERYTHING! I always come out of target with something. I love the spots section! Always something good there.
I would stay away from this Target during construction. There are all 2 fitting rooms total. The restrooms are closed with some outside. The aisle and racks look horrible and disorganized.They should have just closed for renovations. I recommend driving a little farther. It will save you time and you will have a better selection/ experience
One of the larger Targets Ive seen. Nice place to spend some time for shopping. Good prices. Youll most likely leave with more things than you planned to get.
Conveniently located near a big street and with plenty of parking. This store is pretty big with the food and produce section as well. I find good deals on everyday items that I use for the kitchen and cooking. Although the service can be a bit slow and at times staff members dont know how to answer a question or help you. They also have good items at the cafe area if you want to get a quick snack.
I was treated very kindly and I was helped with a few questions. The workers were very helpful kind and knowledgeable. Thank you.
Usually has what you need... & what you don’t. Be sure to compare prices before selecting size, etc. Clothing prices are usually much better than online or in the mall. But, if youre looking for seasonal clothing items, you need to check 1-2 mos prior. -- Lots of parking; self checkout option speeds up the experience; and, relaxed customer friendly return policy encourage customer return shopping. -- Be sure to bring your own bags. $$
The store still has some empty shelves. They over charged me on an item that was on sale. I never really know which Target will have what I need. Dont get me wrong I love Target and I miss the store they used to be. I hope they bounce back soon.
Very easy to order, a little harder to pick up.
I had a great experience today. One employee in particular named Luz went out of her way to be helpful.