Carla was super helpful and kind! Amazing customer service! I didnt catch the other gals name but I chatted with her a bit as I was paying and she was also very laid back and nice. Good vibes and overall just a really pleasant experience!
I just want to thank Carla for being awesome over the phone ! I called to see if they had a shoe i wanted & it was nothing but good vibes ! & I’m that much more Excited about the shoe now ..,
Well Im looking for a pair of Doc Martens and its not too many places in the South Bay have them. I heard that Journeys had the best selection. I havent been in the mall in Forever, the clerks there at Journeys are Simply Fabulous not only were they very knowledgeable about my shoes but they helped me find them the store its almost closing time I know they wanted to go home they helped me out and I got my shoes Im happy and they were did nicest Clerks probably in the whole Mall.
This store stole merchandise from me. They assisted me in trying on shoes and I left my hot topic bag on the side of the bench. Left for 5 seconds realized I had left them and the employees didnt even acknowledge that I had come in and tried on shoes. This place in unprofessional and gave us the run around about contacting security.
They had the boots i wanted after being disappointed by two different stores that were closed
Journey has those Vans that you cant find anywhere else. My Journey when buying vans is here
Kat was amazing she helped me with everything I needed thank you I will be back for those pink shoes! ♥️😍
New scene of chris Wilkinson videomy Little pony friendship is magic ❤️❤️❤️💙
The actual vans store doesn’t have the styles i’ve been wanting only for sizes 3.5 and up, i’m a size 3 which is still a lil big but i like my shoes a half size bigger, they should have all their shoes in all sizes because some people’s feet stop growing quick like mine for an example. this place has so many good shoes for my size! also the vans store the shoes would be like $65 here it was $45 !! love you journeys ♥️♥️
Perfect costumer service!
Told me last directions that restaurant was on the right (mall area). 1 hour later, finally, after phone call to destination, destination was on the left.
Very outstanding Customer service
Never heard of it
Oh yes I remember this place to be a gift and a lady was helping me a lot and I think it is a success to have a person who listens to you and especially speaks to you in Spanish and the other side of the coin stores (according to) category and bigger ones have touched me that they see as if we dont bring money but I have already opened another occasion to point them out.
It is good.