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Staples
2748 CA-1, Torrance, CA 90505, United States
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Staples
Comments
Ja
Review №1

This place helped us out a lot. Had answers we needed and staff that felt like they were doing everything in their power for us. Even items they didnt have they helped us to get in a seemles way. Randy and Ajax came in clutch! Thanks guys!

C
Review №2

Best Place For Office Things And Electronics.

th
Review №3

Nice cashier... Didnt ring me up properly... Price matched 100% instead of 110% with best buy... I am not going to contest in person during Corona... Would rather handle with corporate in the safety of my own home...

N
Review №4

Not my favorite location. They have less inventory than another store nearby on Hawthorne Blvd. Employee who helped me was nice.

Ta
Review №5

Waste of time to go here. You will get no help.

Ch
Review №6

Needed to pick up a Computer that was out of stock online; Staff didnt find it at first but later found it which helped me get a great deal. They were willing to hold it for me since it was the last one and I drove there, employee Nick was clocked out on lunch stayed and helped me get the item and even in line, there was just one person in front of me and another cashier called me over and rang me up so I wouldnt have to wait at all. A+ for customer service.

Pe
Review №7

Old shabby store with poor inventory and selection, but sky high prices. Their charge for 2 cuts on a ream of paper was over $30.00! A major ripoff!

D.
Review №8

Basic office supply store. Nothing fancy here. Checkout staff can be sometimes impatient, bordering on rude, when dealing with individuals with communication &/or personality challenges. Prices are ok $$-$$$ for a brick & mortar store. This location has a good parking lot which affords easy access to store.

Vi
Review №9

Ive always had a good experience at this Staples. If you need to find something you dont have to look for an assistant long time, there is always someone near, ready to help.

Ak
Review №10

More simple than Office Depot, quickly done if you are set for what u looking for

Ro
Review №11

The inventory is large; they normally have what I need. I have used the print center once and they were helpful, fast and reasonably priced. In general, I think the staff is not overly helpful or friendly, but its fine.

CL
Review №12

Aaron is very helpful in the copy & print center.I always get high-quality prints from him. Amazingly fast service and great customer service!

Ke
Review №13

Gus the Store Manager along with Ray the Operations Supervisor were both knowledgeable and took care of business in an expeditious manner!

Ch
Review №14

Impossible to get through. Listen to audocron message. Then press button. LIsten to another autocron. Press button and wait on hold. Eventually you get an operator, youre transfered, and then wait on hold again. Back to operator and wait on hold again. Only to ask a 30 second question, and get a no.Never worth it with staples who has put all the real print services out of business a long time ago. FEDEX is the same thing. No really professional equipment or services.

Ch
Review №15

Spent 20 minutes trying to print something before the attendant, who was standing next to me, told me that the printer was out of order. Bad customer service on her part. Would post her name but i was to pissed to look. She was blonde, ponytail, a little over 5 foot tall. This was in the copy and print dept. She would not even give up a refund for time used on the machine. This person at this staples knowingly defrauded me.

Re
Review №16

Customer service here sucks. There were many times I came in here and had gotten really bad service and was disappointed. I had come in here to find that they were out of something simple like a ream of white cover stock paper. I call in advance to find out how much it costs to cut a stack of paper. They told me it will be two dollars a cut. Fine, so I come in here to find that they go only caught about a quarter inch of the paper at a time which is ridiculous because that would make my order five times more expensive then going to Kinko’s who can cut theStack of paper all at once. Really frustrated. Bad customer service. No managers to talk to.

Ja
Review №17

This review only concerns the printing service center. The staff were inexperienced in using standard Windows print settings options. They were using the Windows photo viewers (instead of Photoshop or a more appropriate tool) to run the prints. This interacted in tandem with custom printer software from the printer manufacturer, and it was obvious the staff did not know how all of these systems interacted. They were unable to print simple 5x7 inch photos and wasted even more of their own paper attempting to print an 11x14. I offered to help and assist them with the printer settings, but they refused. Eventually a second representative showed up to help, but they were also unable to successfully print my photos.

Da
Review №18

School supplies and more. Good prices and selection.

Ch
Review №19

It was disappointing. It took me about 15 minutes to get a salesperson to help me after I asked a cashier to get someone to help me. The cashier didnt help me and I asked someone in a specialty department for help. I asked another lady for help but she was going on her break and would not help me. This place needs some supervision.

Si
Review №20

This place sucks!! All staples workers are always rude & act smart. I didnt even want to put a star. Office Depot way better!!! hands down

fu
Review №21

Staff doesnt know how to use their print and copy equipment, and unwilling to make up for the waste of time it takes to figure out, and the money you will waste when the process doesnt work. Tried to simply print documents from an email attachment, took hours for them to recieve the email and send the bar code which was expired when i tried to use it. Then it cost me $3.00 to try and use their computer which ended in the inability to print. No one cated, not even a sorry for wasting your time and money, just a vague recomendation to spend more money to keep trying.

Au
Review №22

You ever have a day when someone behind the desk goes the extra mile and SAVES YOUR A$$? Aaron Metzler, from this Staples store, is that man in my life today.It all started a week or so when I had to send some dox to Big Brother. But these werent just dox. These were Very Important Documents, and they were my wifes. I was late, they were small, I had to make copies of both sides of them in order to submit the dox and...This morning, my Lovely Wife asks where the dox are. Where the Very Important Documents are.You know those moments when you know youre blushing, but you dont know if everyone else in the room can tell youre blushing, and you stammer to say something while you try in your head to answer this question? Well, insert that here.And then bolt, because youre late anyway, and while I made to it lunch on time, the whole time I was thinking where the hell are those dox.After lunch, I drove to the Staples store.Enter Aaron Metzler. I explained the situation, that I would be sleeping in the dog house (or maybe under the dog house) for a week if I lost these dox, and that the last place I knew I had them was here.He looked.No, he really looked. Like on top of the shelf, in the lost file, in some drawers, and he even called his boss to get his boss to look for them. His boss, Roberto, actually did the finding, but the kudos go to the man who saw my pain and did more than he had do, and everything he could.Metlzer, you are The Man.Roberto, he deserves a raise.Thanks, Staples Torrance, for saving my ignorant #$%^& a#$ today.

Ni
Review №23

Awful customer service.

Bi
Review №24

They advertised a Oki C331dn Color Laser online for 249 and when I bought it they said it was out of stock and they would not honor the order, yet they kept advertising it (because it got them to the top of the e-commerce vendor lists such as on Google Products and Amazon).Fraudulent. Our attorney is going to contact them. Anyways, this may only be one crook at Staples and does not necessarily reflect on the company as a whole.

Pa
Review №25

Reps are available throughout the store. Thats always a plus.

Su
Review №26

Extremely helpful..

Ji
Review №27

Always helpful.

Ch
Review №28

No one helped.

Ni
Review №29

I didnt even want to post a star at all! Going to fed ex even though its further! Fed up with printing dept!

Do
Review №30

Good prices

La
Review №31

Good

Ar
Review №32

Most of the staff in the printing area are very rude. They never want to print less than 5 sheets, Aron never wants to print.

Information
32 Photos
32 Comments
3.2 Rating
  • Address:2748 CA-1, Torrance, CA 90505, United States
  • Site:https://stores.staples.com/ca/torrance/2748-pacific-coast-highway?cmpid=st_ll_goo&cid=LS:RETAIL:G
  • Phone:+1 310-784-2410
Categories
  • Computer store
  • Office supply store
  • Electronics store
  • Office equipment supplier
  • Office furniture store
  • Paper distributor
  • Print shop
  • School supply store
Working hours
  • Monday:8AM–9PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–9PM
  • Friday:10AM–6PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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