An extremely clean store, the staff is unbelievably nice. Ive gone in the morning and in the afternoon and I can say that the store is normally very empty, not a ghost town but you wont be stuff next to someone else while youre looking at items. They seem to always be stock, which is amazing. And the staff is very knowledgeable so theyre able to help at all times
I love this store they have everything you could need or want as far as crafting goes. One of my favorites!
Love this location. They have, on hand, such a well stocked food crafting/baking section. Not only can I get what Im looking for but quite often find something new to try. Always pleased with myself when I leave. Thanks!
Be sure to load or screen capture your coupons before going In! The metal building really messes with cell service, and the only good spot is right at the front by the glass windows next to exit.Store was, as always well kept and tidy..even the clearance area had been recently cleaned up. Items neat on the shelves, labeling and protocal signage up around the whole store, and people were following without the need of employee intervention. Items were well stocked, particularly the sales ones so there was not a shortage on any of the current sales supplies. Christmas items being in the store and taking over are a bit absurd but I guess its the new trend.
I love shopping here but the app never works inside the store. The clerk tells me to screen shot any barcodes before I come in but I feel like I shouldnt have to work that hard to use their app in their store? Sometimes I buy things that I didnt know I wanted... Should I go back outside to screen shot more coupons? Cmon Michaels, step it up just a notch.
One stop shop for crafting needs. Not the biggest but has quite a selection of items
Servicible Michaels. Mostly stocked. Lines were obscene. Older lady cashier was pushy and rude. Was all in my business like i was gonna rob the place blind. Speaking of which. I know michaels is hella over oriced by default. But coming from a different state recently, there is a distinct difference in prices. And a great deal of the every day craft items can be found for a 3rd of price on amazon for same day dwlivery since were so close to a warehouse here in tracy. Shop for the sales and unique stuff. But definitely think twice before buying glue or tape. You know?
Ruled personnel in the store, the associate called me dude, didnt say hi, hello or how can help u, just dude, so I walked out
All the crafts i can think of and need. Like a kid n a candy store.
Love this place prices are high so I shop clearance.
Seasonal fall items available.
Good service, and the store had everything we needed
One of my favorite craft stores to visit. I love their custom frame shop. I have had custom framing done from other places and met with disappointment. Michaels has never disappointed me. Their work is so meticulous and the attention to detail is superb.
Got a 18 month planner starting 7/1 and accessories for 30% off for each! Love it!
I really enjoy micheals but maybe its because tracy is not that big that they dont keep a good variety of acrylic paint colors and I have to go online to buy it but outside of that and the fact that some of the workers can be rude when you ask for help its a good place to shop.
Staff is always friendly and helpful
Had to ask twice to get someone to unlock restroom, there was no toilet paper, would have bought something but after that experience decided not to buy anything from them
The michaels here in tracy is very good they got everything you need and it is never that packed at all. Its a very organized and clean store 👌🏽👌🏽👌🏽👌🏽
Clean, friendly and not too crowded. Shelves fully stalked. Thank you, Michaels employees in Tracy CA.
Pretty good customer service.
Rarely have merchandise in stock. Your better off amazon
I was not happy with todays online pickup. 😠First, I go in the store to get a mega roll of htv, its regular home is out of stock, I go online to see if they have any and it says nothing on hand dang it!Then I leave the store and get down the road Im searching for what store has in stock it says Tracy does, but I just left there and it was out hmm.. okay so I order it online and get there to pick it up and they give me a regular size roll not the Mega!Im glad I noticed it right away and not when I got home, because Im sure they would not have believed me that they gave me the wrong item .Then I look at shelves by register and there is lots of Mega Rolls all colors WTH, why not stock the home shelf as well ?If people are shopping for an item they always go to where they know it always is!Not going to go looking for it all over the store!!
So much Halloween stuff 🎃 🤟🏾Staff was friendly. Check out was fast & easy, even though the line looked long at first!Cassidy was at the register 10/10 customer service.
Very relaxing. No heavy human traffic. People strictly observed social distancing.
Not bad and typically fully stocked. Staff seemed very indifferent and not very friendly.
Love the selection on jewelry beads.
They always have what I need...
The staff is the main reason I keep coming back here. After visiting a Michaels in another town only 25 miles away I begrudgingly go to the Tracy one now. Its a sad, dismal, pathetic comparison to what a Michaels is supposed to look like. There are a lot of crafters that have to rely on other businesses to get what we need since we are punished for living in the Central Valley.
Michaels is a little too expensive for items that can be found elsewhere for alot less but i noticed they finally put some new products on their shelves which is a nice change of pace for them. I love their selection of artists paints for all types of applications and although as i mentioned already they are a bit pricey but its the only place in tracy that carries them.
I really love this place. The staff is always willing and ready to assist me with my needs.
They had what I needed, but the fact that there is almost no Halloween stuff left and the store is maxed out with Christmas decor and trees is awful and nauseating. I sometimes need things from here like baking supplies because their candy melts are cheap and on sale often, but I really dont want to shop here if they have Christmas decor out in the middle of October.
Young lady very helpful.
Drop off my daughter to buy presents.
Great customer service. They are always ready & willing to go the extra mile to help you find what you need.
Has everything I need for my crafts.
Great assortment of products.
Love the sales staff
Nice store and employees
Great selection big store never too many customers
Friendly staff, always organized. Great sales year round.
Whatever i need for my kids project they have it all.
Love this location! They do a great job with their holiday displays.
Is always a good Day going there
Ordered my stuff early at 8:00 a.m., havent got anything i.e. e-mail or a phone call till 6:00 p.m.. I called around 6:10 to know the status of my order they said its ready. If I havent called them perhaps it would be next day. I just need the materials I ordered if not I will cancel my order and get it on some other store.
No many people too help customers have to say they are happy too help 😊 good customer care
Great Customer Service! A bit cluttered-feeling.
Was,a fun experience and found what we needed
Lots of cool stuff for Halloween 40% off.
Went and purchased some t-shirts. Only a few were on sale. I thought all were on sale. They are regular 3.99 to 5.99 and the ones on sale were not in my size. The other items that were on sale at 70% off wasnt anything that I needed. Good sale though.
Great place. Always full and I love the prices and sales. The coupons are helpful.
I love this place, since I’m an artist. The prices may be a little pricey but their things they sell are amazing, and great quality. I really recommend this place for artists and people who like to do crafts, drawings, a teacher, and art. Good job michals!
I went in to get ideas for a birthday decorating project... I came out with Christmas gifts! Lol! So many things to choose from. I realize that it is just August, but Christmas will be upon us faster than we want! 😀😲
Great deals to be found!! Even better when you use the app for your coupons. Today I spent less then what 1 item is originally priced at.
Brought my daughter for her birthday, a shopping spree on me..she found everything she wanted!!
We only go there for basic things that the kids need for art, such as paints, paintbrushes and canvases, and some other basic stuffs, but its a really good store if you love to do arts and crafts! Its organized and products are well labelled. The staff are nice nice and helpful too!
The employees of both the Livermore and Tracy stores were tremendously helpful. I wanted a Christmas tree, and a young man in Livermore helped to measure the width. But only the floor model was left. Another young woman checked other locations and found some available in Tracy. Called that store and another helpful employee pulled one aside for me to hold until I could get there. Great to have friendly, helpful and efficient service.
Long wait at checkout. Cashier called for assistance and no one came to assist her. Over a dozen people in line that I could see.
The staff was here was helpful and friendly. They seem to have a little more selection than other crafts stores in the area. This time of year it is quite busy but the line went very quickly. Its usually a good experience shopping here.
Always have whatever I need for whatever project Im working on except fabric. The bead section is amazing. And the artist supplies have a very nice selection. Lots of sales too!
Always friendly service, I love the sales and the coupons. Great decoration ideas! I just love my local Michaels.
I absolutely love this place for all my crafting needs. The employees are all extremely nice and helpful. I was able to bring my dog in as I was shopping, and they were very welcoming. Not to mention the prices are very reasonable there.
Love this arts and crafts store. Organize and clean too.
I always find way more things to buy than I want to when I go. Theres always great deals and beautiful holiday displays.
The people working there were very nice.
We love to go to Michaels but it seems like this one is always just a little untidy. The inventory on the shelves is often unorganized which makes it hard to find stuff. The staff, however, is super friendly and helpful.
Friendly staff! I think the store is well organized and managed! It was my first time there will be going back
Had to talk to several people to get them to let me use their bathroom while my wife was shopping but she was able to find yarn she cant find here in Chicago.
Love this store! You can never go wrong to come here a find stuff for the countless projects you can get yourself into.. they have pretty much everything when it comes to DIY projects, event planning or popular hobbies.. they also offer workshops which is pretty helpful.. everyone is usually very nice which is a huge plus when your looking for something specific in a store overloaded with crafts..
Excellent staff, helpful friendly and cheerful.
It was good shopping experience.
Dident have I/4 elastic or size 4 circler knitting needles 16 or 20 long.
This location has a miniscule selection of beads in their jewelry making section and they are kind of expensive. Will give them credit for clean store and friendly service but if Ill be driving into Dublin or Stockton to Hobby Lobby for my jewelry making needs. They have a larger selection of beads, gemstones and materials for my jewelry projects.
Fantastic experience. Checkers are friendly and staff is very helpful
I like this place because they have a lot of products to consider while shopping. My creative imagination goes wild walking through the isles. Some of their products however can be a little pricey so look for those deals.
Got the help I needed right away. And I not being a craft person, was greatly appreciated.
We were very impressed and truly appreciated the customer service at this Michael’s. The staff went above and beyond to help us with our purchase for a bulletin board versus framing one. The cashier was great, too! Thank you all for your help and patience.
Michaels is a good store with reasonable prices, however, I went in to have a photo customed framed and was so shocked at the price that I turned and walked right out the door!!! My photo was 24x24 and the cashier said, ok, that will $273.68, after your %60 percent off and your military discount. My frame wasnt gold or platinum, it was wood! I see why Aaron Brothers went out of the business. Off to Amazon to look for a frame!!
As far crafts stores go, good place to go but it competes with the giant Hobby Lobby which is located in Stockton. Both stores offer a variety of services but Im still glad for this store in the local area.
Long line, but it moved fast with multiple cashiers. Helpful staff. Large variety of craft products. Only complaint, shopping carts cant be taken outside.
I was waiting in line with everyone I was the last one and the people in front of me decided to just talk and talk and talk to the cashier so I put the stuff back and left
Nice place to get canvas, its often on some sort of sale. A decent selection of paint supplies and paper as well.
Very friendly people
They have really cute Halloween stuff right now!! Love the dollar bins. And lots of holiday crafts for little ones
Great arts n crafts store, they have almost everything you could imagine/need to get you weekend craft project done. We went in for some drawers to build my wife a small vanity and got lucky as they were on sale for $40 off which was more than the savings we would have gotten with their online coupons.
This Michaels store is ok but I prefer going to the Michaels in Livermore. The drive is about 25 mins. longer but worth it. The employees are friendlier and more helpful and the selection of merchandise, especially the clearance section, is way better.
Didnt have items I was looking, that I had been able to purchase previously...framing prices are high
I love michaels ... Amazing staff and service always willing to help me with anything and consistently offering to help. Very clean store and the phone app is so quick to locate things
They usually have what Im looking for plus the customer service is good. There are a few employees that will provide especially good customer service but I didnt catch their names.
Have planned baby shower, wedding showers and other events with deco and ideas here. Crafts for my young one as well as me. I get lost on here just wandering sometimes. Staff is friendly.
Love Michaels its my favorite craft store
They did a great job of framing 12 prints with matting. Plus have veterans discounts. Great job!!!!!
They have art supplies and crafts great place to get festive decor or supplies to make something festive
Friendly staff great help better selection than other Michaels
This Michaels is very well stocked! Isles are organized and tidy. They do need more staff in this huge store, however.
Good store to buy kids school projects stuff.
Havent been here in years. The only place in town for the serious crafter/creator. The layout is the same, but I was surprised to find that the level of customer service has increased greatly. I requested assistance twice, from two different people for two separate projects, and was rewarded with prompt and friendly help.
This store has so much stuff in it that its challenging to find what you are looking for. If you do happen to find someone working on the salesfloor they arent helpful or friendly...They just point in a general direction. The cashier was friendly and efficient. (lady is in her mid to late 40s with dark hair)
Good place to find photo frames or have artwork framed. Also, silk and plastic flora for making wreaths and bouquets for all seasons. Art supplies are here,too.