Young lady assisted me in finding warm up pants...she searched several racks to help me find what I was looking for
Got shoes. Good price for entry level shoes that are good quality but not crazy expensive. Only negative is I had to Google what I was buying to see the quality.
Upside was that they had the items I was looking for. But customer service was terrible. There were maybe 4 customers in the store and 2 of them were checking out as I walked in and there were 6 staff members and it took nearly 20 minutes to have someone help me and that was only because I decided to ask someone for help. Once I got the help they were very helpful, but 2 girls and I believe the manager were at the registers and just talking amongst themselves and the 3 guys were goofing around near the shoes the entire time.
One stop shop. Excellent customer service.
Big 5 just like all the rest great store
Customer service wow there is none. 2 employees when trying shoes acted as though they didnt want me there. The employee at the register made me feel the same. Thats sad...but the shoes are great!
Place is clean employees are kind. Theres a ton of things to look at there delivery day is Wednesday so if your looking to purchase ammo that might be the day to go. They do have limits o. How much u can buy on delivery day though.
Good prices and nice stuff
A good store that deserves a good mall management. The mall management needs exposure on how to run a mall. It needs to take care of the businesses by giving the building a good representation.
Good store. good staff
Helpful and friendly staff
One of the few places still open in the mall.
Did not go to Big 5. Went to get the moderna vaccine
Open to the public again, must wear face mask. But good selection and great service.
Always love going to Big 5 theyve always got some great sales going on always like to get my camping gear here for my supplies before I go on a nice backpack trip
Friendly staff and a great place for sporting goods
Its old and they dont have anything I want whenever I go. Ill probably just stop shopping at Big 5. Theyll be a closed business like Sports Authority in 3 years.
Good cs but the sote is too small very tight space it can cuase claustrophobic
Today was my first time at the Big 5 Sporting Goods Store in Tracy. I guess Im spoiled from living in the Bay Area all my life. Because I wasnt impressed with the Big 5 Sporting Goods Store in Tracy Mall. There was so much crowded inside of that little store that it was hard to find anything while trying not to trip over other people. My experience wasnt pleasant at all. It was stressful just trying to maneuver through the store. The next time I need to go to a Big 5 Sporting Goods Store it wont be in Tracy.
This place is great, the employees know their stuff, and actually try to help you save money while getting the best quality possible.
Always have great prices on footwear and sporting goods
They had extremely friendly and helpful service here. Glad to give full stars!
Very helpful, welcoming and friendly!
Its ok to to go visit they have a lot of sport stuff mostly
Great management and team.
Always find what Im looking for
Keith was SO HELPFUL with fishing licenses - thank you so much!
Keith was helpful. Disorganized store
Great place for an 18 year old looking for a job.
Good store fully stocked
Bad shoe experience they just dont have my shoes.
Nice courteous people to help out
Good prices but it was a little too crowded with all the merchandise. They need a bigger store.
Good sales on shoes
Great place
Staff was great.
Very good
Big selection of sports equipment
You get most of the goods here
Nice and helpful staff
Smeels weird
Friendly and helpful staff
Great shoes on sale
Large variety of sporting goods!
With cash ..filled bag
Good prices
Great service
No fishing lure selection
Good sales
They have everything you need
I like the clearance racks
Small
Very well
Good prices
There are good things a lot of variety, good prices
Variety