This is a pretty unique store. It has a lot in a sorta small package is the best way I can explain it? There are a lot of friendly staff on the floor to help as well. I will say it did feel a bit dated with old and sometimes bare shelving. I will also mention that the parking lot was exceptionally well kept and very driver friendly. Also the checkout options were well staffed and efficiently got customers through.
Good Walmart for truckers- easy in and out, going north anyway. Going south, theres some construction that has you making a SUPER tight (as in impossible unless theres no other traffic) right.
Excellent location right at the top of a tone pass, very clean, the parking lot was clean, thats rare to find it at Walmart right? Slow and small, but things are easily found. Store was clean and bright. Walmarts doing this funny thing now where the racks are taller, and you cant see all the way to the back of the store in all directions. I wonder what the merchandising plan is for this. If anybody knows Id love to find out cuz some people just cant reach this stuff. I had to help an elder lady and get something off the top shelf. Whats up with the taller isles and closer together.If u like my reviews, pls give thumbs up, thanks
Id have to say good not great. If you compare it to a Walmart anywhere else, Id say the options and diversity of products is extremely lacking. Ive noticed this in sporting goods, automotive, hardware, and household appliances. For being the only super center in Trinidad, CO. I feel that it would be more logical to have more products. Unlike myself, many people cant just drive up North to get what they need.
Need more open registers. I will not use self check outs.. they result in LOST JOBS! RN
There are some wonderful employees here, that go above and beyond to hp you to have a good shopping experience. Great place to shop!
Great place to shop. Even the other customers were nice
Pretty clean. Polite staff too. Lines took a lil long but thats every walmart.
Only 1 register open at any given time in this new effort to cut cost and increase profits as they make the push to self check out. Be prepared to stand in line 30+ minutes. Constantly running out of products which is bad since its the only large store for an hour and a half in any direction.
Love the hard wear its very nice to see that you can get help when you cant find something.
Pickup service is wonderful. They do a great job.
Quick stop right off the freeway easy to find everything. Whole store was self checkout
Love the variety on their meat wall!!!💕❣️💓❤️
Some of the worst customer service in town. Hardest thing in the world to get help with locked cases. Employees are toi busy talking amongst themselves and with customers they know to pay attention and sadly this includes management. Drive to pueblo, its worth the gas to not have to deal with this mess of a business.
They still had fresh watermelon, even in Indian summer time!
Still only one entry and exit open. That needs to change but otherwise everything I needed was available and easy to find. I even purchased extra things. The self check out was available without a line so I chose to use that. In and out quickly.
The associates at this place were very helpful and even told me I can order stuff online and have it delivered-even groceries. Since I live 100 miles from nowhere, that was good to hear.
I went grocery shopping on Wednesday and two associates, one was Nicole, short lady, and the other was blonde, decided to talk about me as I was walking by finishing my shopping in produce. Called me fat, that I shouldn’t be getting what’s in my cart, and laughing. Made me feel terrible about myself, this is why I don’t leave the house. I tried to tell my cashier but she brushed me off. Very unprofessional will not be returning.
Its a Walmart. Parked here with all the other campers in the back of the lot, so I felt comfortable leaving my car for half a day while I went gravel riding in Trinidad.
Its nice they have great prices on tires bought for a mini van 68-00 dollars
Bathroom could be cleaner but 5 stars cuz its walmart
I called in just to ask if they are able to cash checks. Some lady answered after the ringer went off for a bout two minutes are you still holing for automotive? Me:no I was wond- ARE YOU STILL HOLDING FOR AUTOMOTIVE!? ME:no I just started to call- *she hangs up*I call back and I get the normal greetinghow can I help you?I said well first off someone just hung up on meShe said well weve gotten a lot of harassment calls and pranks so if someone doesnt start speaking I hang up. How can I help you?Me: okay I understand that, sorry. I was just-Her:how can I help you?!?Me: I was just wond-Her: HOW CAN I HELP YOUME: IM TRYING TO TELL YOU! I JUST WANT TO KNOW IF YOU CAN CASH A CHECK FOR ME!?Her: well where is it from?Me: my boss but its hand writtenHer:no of course we cant do that!So I just hung up. Never in my life have a gotten such rude customer service from ANYWHEREonly regret I I didnt catch the girls name.
It was a mess...and no one to help you...so sad we left and didnt shop. Never seen a Walmart so bad and in disarray!
Its a good store. Staff was helpful
Definitely need more cashiers available.
What taken care in last then 2 minutes and they were very polite and pros at their work
Same as always! They never have anything you can go and there wont be any meat, or the next no produce! The shelves are empty most the time!I depend on rides, and I expect to be able to shop at a Walmart like I have any other. I waste that ride money Everytime I go!. Ive been many Walmarts, this one by far is the worst Ive ever experienced! Unfortunately In this town you dont have many options! Safeway! Safeway and Walmart! Tired of them both. The womens clothing section is a empty, ugly mess! They have u carts, and ppl look like they are stocking but never is there a fully stocked area.
Its a Walmart, which are already kind of ehh, but this one in particular is notorious for having spoiled/off produce, and are often out of stock of essentials.
Ideal location for those who are traveling to NM..
Ill give the same review I always give to all Walmarts. Im forced to shop here because there really isnt too many other options as they have swallowed up all small businesses. Yes they have everything and yes they have good pricing but they treat their employees horribly and wether or not thats true that is the perception. Until that changes I will give one star reviews.
Save clean has everything everybody needs loved him everybody needs loved excellent service.
Tried to purchase a patio set. We requested help from 3 different employees in the garden section and not one would help us. They simply stated throw it on a buggy like other people do. It was to big and heavy for that. Terrible customer service even after we struggled to purchase a table last week and having to wait for over 30 minutes for help getting a dolly/cart. Evidently this Walmart doesnt want money you are trying to spend. So frustrating.
They had a nice plant nursery display the one thing I would advise is benches near entry ways on the inside
I know this is a very busy Walmart but could you try to stock things a bit more often. Every time we go in the shelves are empty and the produce is yucky.
Their service staff Toni Tourville BDC and service advisor Jordyn Castellano are both top notch and some of the best I ever dealt with. They both deserve a raise. They make your service dept. look really good.
I had no other option than this place in my travels back from a vacation. Anout 2 years ago, I wrote Walmart off due to an issue I had in FL. Trying to get along w/o going to Walmart, but sometimes you HAVE to go. Sorry but Im not going to go out of my way, when they nor the employees, dont go out of theirs.
Its a Walmart that you can get to the store and I will just leave it on my phone is no problem with me being a little bit of an inconvenience this week so ill have a better picture for me and I can go to sleep
The automotive section is awful to deal with they messed up and put on the wrong tires, even though I took them to the tire rack and specifically showed them what I wanted. They proceeded to tell me afterwords that they told me the tire I wanted were out of stock and said I asked them to put 2 different sets of tires on my truck which would’ve made no sense especially spending that kind of money. So I talked to Hillary the person who runs the store and she apologized and told me she would just sell them to me at discounted price. So as I went to pay for the tires the dude in charge of automotive started acting petty and ran to Hillary and told her me the customer was lying and proceeded to run his mouth at the counter being rude . So finally I paid of the tires and as I went to get my rims with the new tires they just threw my rims on the ground. Honestly big o is just around the corner don’t waste your time with this place completely unprofessional it’s sad to say I didn’t have one positive experience they whole time I was there.
Auto Care center was very friendly. Had what I needed to restock before going back into the forest and I appreciate that about Walmart. Thanks for letting me boondock Walmart! 5 stars from an RVer.
This store has stacks of boxes in the isles. The shelves arent stocked, you have to reach on the very top shelf where they store extra products. Theyre are consistently out of products. They need to open the doors up as well.
I will NOT be shopping at Walmart..Due to COVID mandates...Very rude employees..Looking for something? The employees dont walk, they RUN, to avoid their job..
They only take cash at one land.. Staff were nasty.. Didnt have change and the bathrooms were disgusting
Friendly service, clean, low prices
Produce not to pretty. And store seems cluttered
Has everything you need. Fast service.
I love Walmarts prices and they had everything I needed. They lost one star due to only one register open. I had to wait in line for other shoppers with FULL carts. The cashier was very efficient and pleasant, which helped.
Been there 3 weeks in a row and they are still out of light base to match my paint color. You call and no one answers the main store number. I tried other departments and they do not answer either.
They sell liquor but have minors on cash register. Minors cant sell liquor so you have to find an old enough cashier and possibly deal with a longer line
Grateful to use the parking lot as a rest stop.
Tried to buy tires there. The workers seen me and a few other customers waiting. The workers in the garage were not even 2 feet away from me and just walked right on by without even acknowledging me or the other customers. There was only 1 person checking people in and she was swamped with no help. Well Walmarts loss was another companys gain.
Nice store to get what u need
THEY RUINED MY CAR! A SIMPLE OIL CHANGE IS GOING TO COST ME HUNDREDS OF DOLLARS! DO NOT LET THEM WORK ON YOUR CAR!
Closed for all of may((( looks nice and clean. Traveling and went a little out of my way..Maybe next time
DO NOT LET THESE PEOPLE TOUCH YOUR CAR!I went in for an oil change today and the incompetent crew in the auto department cracked my oil pan! Then the kid had the audacity to ask me if i add oil all the time! No I never had to add oil because it didnt leak until you broke it! It didnt leak a drop while sitting in front of the garage waiting. But after the service there is a puddle of oil!! $30 oil change is going to cost me HUNDREDS!!
By sleeping in the parking lot it makes any good place
I went to Walmart to buy a 10x10 out door canopy. I walked to the back and found they had locks attached. So I found an associate that was restocking the shelves, I asked him if I could have him unlock one for me. He looked at me and said, you will have to wait your turn. Then he walked off! I thought it was some kinda joke. Not the case. This Walmart is poorly managed, there is always stocking going on blocking entire aisles, stuff falling off of carts that are stacked poorly and entirely too high. Just waiting for an accident. There is never enough cashiers, I do not work here and shouldnt have to scan and bag my own groceries. Ive never had a good experience at this store and probably wont ever.
I didnt have to wear a mask. No dirty looks for not wearing one.
Poor management the store is never stocked simple items like gatorade not in stock for over a week now! Fishing section is a disgrace the excuse is always covid has everything on back order I dont buy it! bring in a better management team walmarts in Texas and Oklahoma are running strong. Our community deserves better.
Its really not a bad walmart but whenever we go there are always boxes stacked in the middle of all the isles for stocking. Hard to get around as I need to use the electric cart
An employees father started a fight in the parking lot, after illegally parking in a handicapped spot close by the people he wanted to fight with. The police were called. Not a good first impression.
The store is always a mess. Carts for stocking product all over the place with no one working them. Employees act disgusted when you ask for help. Worst Walmart I have ever been in. Only go when I have no other choice, and will most often shop elsewhere just to not deal with the headache of Walmart.
Dont like 1the self checkout
It has absolutley no trees or shady spots but its clean with freindly staff . its my local walmart and I cany really complain
Worst walmart I have ever been to. Items not where they are supposed to be. No beer sales after 10PM.
They always have isles blocked hardly have anything
They are very well stocked
Love my pharmacy staff. They pay attention know my name and go the extra mile to fill orders Thanks Michelle all the other staff. Pollie Beasley
No problems.
Shelves not stocked. But the loud music outside interesting. I could hear it a mile down the road at my hotel.
We were visiting friends and parked our motorhome here. Very private on the side.
Colorado is better than New Mexico as far as products go.
This the strangest of all the Wal-Mart in the country. Not very good about help. Out of stock on some things all the time.... They want to build a new supper Walmart, but the town said no. I feel like we are being punished.
Kind of a backwards layout nothing is where it should be. Employees are nice!
Ok Walmart
I never let them force show a receipt. You all have enough cameras to not make people feel the way you do!
Well stocked and clean
Friendly greeters. Good selection.
Friendly staff. I was just browsing and while looking at thing in grocery department I had 3 workers ask if the could help me find something.
No one to help me with a store that has regulas size and plus size all mixed up
I think this store gets the scraps from the bigger stores. Shelves are always bare, produce is meh.....spend a few more bucks and go to Safeway.
The shelfs is almost always empty!
My go to stop on the way down south to NM trinidad has an awesome kids park with water that shoots up, raton has an amazing rec center with indoor pool and both have great trails. So for the nessicities this does it. Check their electronics clearance sometimes there are treasures.
Cairyn and Megan helped me so much thank you they need a gold star
Typical Walmart experience. Good, bad and the ugly.
Great Walmart!
Sold a lawnmower from under me i had paid for day before went to pick it up all they had to say O were sorry we just sold it Cmon.
Lots of products showed available...but they actually were NOT when I got home with missing items. The website has major issues...a bunch! But service was great and what they did shop for was great....but really NO Butter, and no celery and well basic stuff....and btw I do not allow substitution...its not what I want so Big No for me!
Our local Wal-Mart Store # 962 is managed horrendously. The store is always poorly stocked, the aisles are constantly full of stock. At one time it was a pleasure to shop at. But not anymore!
My first visit today from Raton, NM. Parked near the Home entrance and was greeted with a sign that said exit only and to go to the market entrance. Said emergency exit of course. Shame on you Walmart for doing this. That in no way makes it safer during Covid. It does make it less safe in case of a fire or active shooter. I cant walk that well at 64 years of age and doing this makes me walk twice as far. Whoever decided this should be fired. Have them reply and Ill explain my expertise. Cant get everything I need via pickup either. Not going back.
Cant wait till I get my pictures back got to wait 3 weeks but hey.
Good place. Bigger Walmart then in las Vegas or taos in my opinion. Some workers here are rude though. Wont say names.
Big store but shelves empty produce sucked wheres all the product?
Its just like the Walmart I go to in Belen this one is in Trinidad Colorado its the same 2 Checkers working people are standing in line the self-checkout is full and theyre waiting that is why I really hate going to Walmart anymore the way it seems that they cut down on the help so they make a bigger profit for the supervisors and executives so they get a bigger prophet check
By far the best Walmart Ive visited in a long time.