Busy good people, acknowledging customers standing & waiting.

Chuck and his crew do a great job 👏

I am from out of town and needed a place to both drop off a package and do a quick print job. The manager, Charles, must have seen me struggling outside with the box in my hands and was there to open up the door for me- very nice! After getting my drop off handled, I explained what I needed done for the print job and Charles quickly took care of it and got me on my way, all while training a new worker to boot!Thanks Charles, I wont hesitate to stop by when Im back in town for business.

Chuck was extremely helpful in dealing with a document I needed emailed, converted and printed. Very knowledgeable and friendly!He’s a valuable asset to fedex.

Ive used their printing service quite a bit over the last 2 years and have had good service with the female employees there. I drove at least 30 minutes because their print quality was great. The ladies who work there were very helpful and made sure I was satisfied with every print job before making the sale. I go there the other day and there is an employee Ive seen before; tall heavy set man maybe late 40s. This guy has no business printing at all. He shows no care in making sure the customer is happy before they pay for prints. I even gave him an example print (from which I printed right in the store on their self service printer) of what I needed. He completely failed to follow the example and my duplex print job was shifted almost o whole inch from the other side. He tried telling me there would be a $25 fee to fix the document which there was nothing wrong with the file. He then charged me an outrageous amount for printing that has cost me 1/4 of that cost in the past. He was very rude when I told him I wasnt happy with the job. He didnt even want to reprint my documents. He was very pissed as well when giving me a refund. This guy was like a robot with no compassion for the customer. Any good print shop would make things right with the customer. This guy was far far removed from this type of work ethic. Total waste of my time. I will never set foot in that place again.

Great staff, very helpful and informative. Extremely pricey though. Mailed one small thing for $10 here, and later found out it wouldve only been $2 at usps!

I have used this FedEx for almost a year spending

Brought a package there with live animal which they normally dont do unless it is certified which mine was... I called on the phone to see when they had last pick up for overnight delivery during which she told me no live animals... But With it being certified through FedEx my thinking is as soon as she scanned it then she would see certification the box was clearly marked live harmless reptile as per Lacey act.... She accepted and scanned package and that was that.... I called the live animal logistics rep at Fed Ex to make sure everything was kosher and she called there to see.... After this the lady in Troy called me and told me to either come pick up my animal and take it to the hub in Vandalia myself or she would have it disposed of.... So I go to get the animal and her response was You should have listened to me the first time All the while the driver was loading the truck to take to the hub.....What a crock....The Logistics rep couldnt believe it when I told her... Who would dispose of a live animal over a power trip.... Troy Fed Ex thats who...

Friendly fast easy service. Would definitely use them again.

Best crew! Always polite and friendly and happy to help. Thanks!!

Garbage crew slow service stood there for 20 minutes

Very helpful

Very nice staff

Helpful