I’ve been coming to Drew and crew for some years now. First with my Audi B8 wagon and now with my Audi SQ5. They take good care of you and will tell you how much and when. I had a freak thing happen with my timing belt and had to make an extended warranty claim. They handled everything. From the claim to the absolutely insane repair. It took some time but it was done right. I cannot say enough good things about this shop and this crew. They are one of the best in the country. Be sure and hook them up with ice cream, treats and bevies, and remember, you get what you pay for. Nice cars cost money to maintain, and doing business in Truckee/Tahoe is expensive, seasonal and challenging. Avant Werks delivers.
Drew and Jay in the front were great. Very communicative. They diagnosed and fixed a vacum hose failure on a 2017 Sprinter. It was an uncommon issue but they found it and fixed it!
I showed up to Avant with my 2014 sprinter van. I was sent their from a shop around the corner who told me that drew was the DOCTOR of sprinters. They were not wrong. My van was generating no power and the check engine light was on. This was 9 hours into a multi-way trip. Drew helped us out immediately. While doing so he explained to me in detail what was happening and how to avoid further complications.Not only was he informative but also fast. He got me out in less then an hour with all problems fixed even gave me a light bulb for one of my front lamps for free. Since then i have put on roughly 2500 miles and drove about 45 hours not a single problem.BIG THANKS.
Drew. I can’t thank you enough for your help.Just to give you all some context. It was the last day of our family vacation and our Volvo ran into a mechanical problem. Drew and his team was able to diagnose the problem and fix our Volvo so we could get back on the road for our 13 hours drive back home. You saved the day. Thank you
This place is perfect for European vehicles. Very convenient and they are Audi experts...so I know my Audi is in good hands. Very friendly, knowledgeable and easy to deal with by phone or text.
Great shop. These guys know their stuff. Highly recommend.
Owners are super friendly and helpful.
Very professional and knowledgeable. Got all the work done (tune, reinforced suspension, and oil change) while I waited there. Added in some extra nuts and bolts (literally and figuratively) for free. Would definitely go back.
I’m very happy with the knowledge, professionalism and quality of work performed. Great staff and shop, this is why I drive 40 minutes from NV to CA.
Great diagnostic work on my 20 year old Passat that turned out to be totalled. I still appreciated the level of professionalism even though they didnt have good news for me.
Best indy shop Ive had over 15 years of Audi ownership. They fixed a leak at the oil plug on our 2011 Q7 TDI that a prior shop had screwed up by over tightening during normal oil service. Ugh.Avant set it all right, fixing the problem and including an extended inspection that verified what I already knew to be issues. Very reassuring. If I can, Ill take it to Avant for any future repair. Problem is, Im an out-of-towner to Truckee, so Ill have to plan a vacation + repair trip - sounds good to me!Seriously, if you are an Audi enthusiast, this is your spot. Honest, deeply knowledgable, and willing to share information and enthusiasm for all things Audi. Thanks again for the awesome service!
Diagnosed and repaired ignition issue with a 24 hour turnaround. Staff and techs all friendly and knowledgeable. A+
Drew and the Avantwerks team are better than any automobile mechanics anywhere. We bring our cars from San Francisco and Berkeley for service at Avantwerks because they are the best.
Very helpful. Stand by their work. I have always had a good experience taking our car to them.
Drew and his crew could have parachuted in from Ingolstadt. My Audi A5 has 130k miles and these guys have been aces at dealing with issues and getting them fixed efficiently and as economically as possible. I never doubt the quality of their work.
Beyond 5 stars. Had an issue with my Audi, had it towed into the shop, the crew got me in right away, fixed my car, told me what else needed to be done with maintenance, gave me a loaner for the afternoon, and gave me a discount.Drew, Greg, Will, and the rest of the crew at Avant Werks know cars, drive the cars they wrench on, and are good people. Honest and hardworking.They drink good beer, so remember to take care of the people that take care of you. Thank Avant Werks you for turning what could have been a bad situation, into a good one, and securing a customer for life. 👊🏼
Drew and Jay were great as always. Been a customer since they opened
A great place for service and repair for our MBZ, always friendly and professional. Fair pricing.
Jay and crew are always responsive and they take care of the littlest detail. Definitely an extremely top notch team!!
Refreshing to find an independent German Auto Repair/Tuning shop of this caliper nestled right here in Truckee. I knew I was in the right place minutes after stepping in the door and talking with Jay. I went in with questions about an oil cooler leak I noticed on what looked to be a well maintained early model MB ML500. They squeezed me in the following day. We scheduled an inspection and while in there owner, noticed more than a few other glaring issues. He opted to do their thorough 30pt pre-purchase inspection, uncovering years of neglected maintenance and a leaking rear-main seal. The cost to repair this seal and to re-seal the front of the motor just to cure the leaks exceed the retail value of the vehicle. The 30pt inspection was very detailed and included multiple pictures. Drew spent another 25min with me reviewing each page and discussing the problems. I felt he and Jay went far and above usual and customary I will certainly be returning and will be recommending Avant Werks to family & friends
Lead engineer, Drew, did his best to give us an economical fix to an electrical problem on an older Audi. I appreciated his sensitivity on how much was sensible to spend on the problem.
Avant Werks is the best, professional and geniuses under the hood.
Avant Werks is highly dependable and does consistently great work. I enjoy dealing with Drew and the crew.
Drew seems to know his Audis. Not the cheapest, but reasonable pricing and youre getting good, knowledgeable care and advice. Way better than any dealer. Keep up the good work, Drew and team!
Amazing work!!!Drew and his team are amazing!
Great team, great work.
Jay listened intently as I described what I was looking for in a new summer tire for my A6. He made a suggestion and within 48 hours they were installed and my winter tires were carefully bagged up and loaded into the car. The tires Jay recommended are the perfect combination of price, grip and comfort. Thanks Jay!
Drew is the most reliable and honest mechanic I know. Always does an amazing job!
I appreciate the ongoing efforts of the Avant Werks team to provide quality service, especially when things dont go as planned. Due to some miscommunication, my new tires and head lamp replacement werent ready as expected. After a short conversation, the team quickly pulled off getting a new head lamp in by the end of the day and tires 2 days later! Thanks to all of you for the quick problem solving and extraordinary customer service! See you for my next oil change!
Reliable and professional service for my BMW Z4. I reccommend Avant werks to anyone who wants to keep their car in top shape.
Everyone at Avant Werks is professional and ensures high quality work is done. I had a Stealth Hitch installed on my 2019 Audi Allroad. The work was scheduled and begun right away after my arrival. It took a while, as it is a complicated installation, but it was completed correctly and for the quoted amount. Avant Werks is a Stealth Hitch dealer and installation center. There was another installation going on as well ( a Mercedes SUV) and both were completed during the day. I highly recommend Avant Werks for anything Audi and, also, for Stealth Hitches.
Good service, expect to pay for it though. Serviced my Sprinter and got me back on the road.
Great mechanics, get the job done correctly and quickly. Also did everything they could to save me money. Would use them again anytime.
Always great quality service with attention to detail.
Always professional, courteous, quality service!
Great service. Had a coolant leak and a engine light too. Fixed both for a very fare price. Speedy honest service.
I have taken multiple cars to Avant Werks and have always been pleased with their service levels, knowledge and quality. I recently took my 14 year old, finicky Land Rover to them for service and once again they did a terrific job. Jay made sure to keep me updated, the owner even stepped in himself to help with diag and they didnt pressure me to do more work than I wanted on this older vehicle. The car was given back to me in great working order, nicely cleaned and Ill be taking it back to them for continued service. Im used to people working on mountain time with less than top notch attention to service but Avant Werks is top notch and very much appreciated!
Avant Works was more than accommodating doing a once over on a pre-owned vehicle [2017 Audi Q5] before I purchased it. It turned out clean as a whistle and love driving it! Thanks Drew and Jeremy! See you at my next oil change and service! Jim
I had a 55k mile service and a hitch installed on my 2016 Audi SQ5. Drew went above and beyond to make sure the job was completed correctly. I highly recommend them.
Great job ... except Im losing fluids on my garage floor. I hope thats just residual oil and not a leak.
I probably would have also clicked on punctuality also but I was in no hurry to get my car back over the winter since it is not a four-wheel-drive and I couldn’t drive it anyway.
Would highly recommend Avant Werks to anyone looking for quality service and a great customer service experience. Will, Casey, and Drew were nothing but helpful and easy to work with while being out of state and dealing with our insurance. Appreciated the hospitable care they gave every step of the way.
Drew and Jay are absolute professionals! I could not have been more impressed with the quality and courteous level of service I received from Avant Werks. Theyll have me for life.
Drew and Jay are excellent. Highly recommend.
Best shop! Have been doing business with them for years
The people here know what they’re doing. Couldn’t be happier with the customer service, efficiency and overall knowledge of my Audi. Can’t go wrong bringing your vehicle here, get it serviced or repaired right the first time!
Regular oil and filter service, combined with a suspension adjustment and full transmission flush and fill, (important on the Audi automatics). As usual, great job by Drew and Avant Werks team, especially Jeremy!!
Drew and co were great! There was excellent communication and repair of the problem
These guys saved me from an enormous headache while visiting Donner Lake last week! I went from panic-mode coolant leak to all-good in 1.5 hours. They got me in on short notice, identified the problem, fixed it, and even cleaned the engine compartment -- all while my family ate lunch and shopped around downtown Truckee without a 3 year old meltdown! I am forever grateful!!
They are great. Can always count on them to solve the problem with are car.
Drew and his crew are wonderful!! My Mercedes instrument panel decided to go blank, strange, but after tireless effort and not a easy fix Drew got my car up and running...thanks Avant Works....
The BMW is running very well now.
Great job all around
I had to do my brakes while on vacation took it in and done in one day 😀 All the other shops were booked. Avant owner was nice enough to fit me in, my brakes are great! Thank you so much for the great customer service and brake job!!!!
Fabulous team here, knowledgeable and friendly. Identified what we thought was an alternator issue as a battery problem. Got it replaced and we were on our way in no time. Highly recommend this awesome business.
Excellent service and always very clear about car service needs.
Great work! Attention to details, follow through and friendly service are hallmarks of Avant Werks.
Nice people, great service. Would recommend.
Always a pleasure. So thorough. Million times better than the dealer, being able to have a lower price and OEM parts.
Great service. These guys are very knowledgeable and approachable.
Drew & Co are the best! Don’t trust anyone else with your vehicle 🚗!!
Awesome job as always. Helped identify things my car needed to insure optimal wear on my 2012 Audi Avant.
Great communication and coordination of multiple repairs to my vehicle, returned in a timely manner with professionalism.
Avant took care of a coolant leak on my VW and were honest and fairly priced about the repair. Easy to work with and good service all around.
Everything looked great in the detailing, but for $300 I figured checking behind/under the back bench would be reasonable. A fairly inconsequential but annoying oversight.
Drew and his crew at Avant Werks were awesome. We were from out of town, far out of town, and only there for a long weekend. I called him Friday morning to see if he could fit me in to diagnose my Eurovan. He said yes...It took time with the tow truck and when we finally got there at 3:30 he still took a look at it, staying after hours. Although it was not something we could correct quickly his willingness to help out a VW friend was commendable. He also provided some great info for the future. We wish we lived closer to his shop as I would likely go back.
Recently had a performance tune on my car. Even though they were very busy, they stayed well past their normal hours to keep working and finish the job the right way without cutting corners.Definitely a shop with passion for cars and service focused on their customers.
Top notch service for an out of town traveler. The staff works as if they are all tuned into the customer
Spot on the details. Job well done.
Great Shop! They know German vehicles. Doing repairs quick and using high quality parts. Either updated parts from oem or aftermarket to make sure the same problem doesnt return. My cars have been getting updated to what they should have been like from the factory. The only way Id buy a German car is knowing I have Avant Werks down the road able to handle any repairs and explain issues in actual english...
After calling several places to try and get my intake valves cleaned, Avant Werks was the only shop to take the job. My vehicle didnt meet their normal requirements, but they extended me an offer anyway and Im glad they did. ALL cars with GDI engines (think most modern turbo cars and 4cyl) will eventually NEED THIS DONE. And its worth it! On top of the cleaning, they found a damaged wire harness during the safety inspection and got it tidied up and then some. They were communicative, easy to work with, and did a really great job. When my car needs this service done again in a few years, this is where its going. Thanks guys!
Solid work on my Eurovan Camper.. Knowledgeable, sound estimate, and final price was right on. Im going back for sure.
A lot of effort went into getting my van up and running. I appreciate the effort.
Drew and his team do a fantastic job, and work hard to make sure that they get it right for the customers. Thanks guys!
Great service and work done on my vehicle.
I was passing through Truckee in my BMW when I had a problem with my windshield wiper. I dreaded the thought of an 80 mile detour to Reno to take it to a dealer. Fortunately, I found Avant Werks, a professional shop with a very friendly and skilled staff. In minutes my problem was fixed and I was on my way. Thanks very much guys.
Jeremy and Drew dialed my S4 and me in. Thank you for staying open during these tough times!
Jay and the team took great care of me, as always!
Best European auto service around.
A difficult job well done!
Called about a PPI from a local car. Very quick to answer the phone and take time to answer my questions. Id take my car here if I were local based on their phone responses.
Great shop for Audi performance work
They took me in without an appointment, and replace my battery in less than a half an hour. Great shop.
Helpful from the top to the bo
Great Customer Service
Great job!
Very thorough and helpful
Job done right and with class!
The only place to go for your European Auto, especially Audi. Lucky enough to have dealer level service local to the mountains, not to mention a great selection of aftermarket upgrades available.
Drew is the wizard.
Because allroads