Without question this is the cleanest and most professional hardware store Ive ever visited anywhere.At any given time I counted three separate employees working the shelves and being available to answer any questions you might have.Plenty of parking, friendly staff, well stocked store.. what else could you ask for?
This place has very helpful employees all you have to do is ask!! If they dont know theyll ask the other employee who might know. 💪 Bad thing is that closed on Sundays when youre supposed to do repairs on your house????
Way over priced And not well stocked for RVs, But Service was good.
Were polite and Tried their best to help me...but orders only go in to warehouse Fridays apparently... its Monday... take over a week to get here..... wont need it anymore by then..
I go here to get stuff from around the house its fast in and out
Store had quite a few products and great friendly staff. Be prepared to pay a little more than a bigger city.
Clean store. Good impression all around.
Very good. We got what was needed.
I believe in supporting local businesses and I dont consider Walmart a local business. Plus everyone at Sun Valley is very helpful and friendly. Sincerely William Smart.
Ive been shopping here ever since they opened. The staff are wonderful and they stand behind their products.
Always a friendly staff and helpful
Its a little expensive but they have us over a barrel. We live in a small town. So they charge what ever they want. We get it. Staff friendliness is lacking.
I like the extrA parts they have on hand for plummers
Friendly staff and good service
Great helpful staff
Super helpful and friendly staff all around. and even helped me find another store who had what they didnt. Huge kudos and thanks to my Lakeside True Value Crew!!!!
Very nice people and helpful but unfortuna.tely they dont quite have stock like Foxworth hardware
Always helpful staff and a pretty good inventory for this town.
The people there are super nice and friendly! They even let me take in my puppy and they offered her some treat
Extremely overpriced, and their return policy is unsatisfactory (10 days only with receipt. You dont have your receipt, they will not allow you to return.)I have completed numerous projects. No matter how diligently I plan, I always have items I didnt need or were the wrong model, etc...Staff is either happy to help, but extremely inexperienced or rude and dismissive.I shop elsewhere now.
Well organized store, employees were helpful and I got everything I needed.
Right now in height of pandemic late December 2020. Two employees not wearing masks in store front doors closed. They are talking loudly right next to check out line near costumers. Meanwhile signs all around say Masks Mandatory . They should not put peoples lives at risk. This is not the first time Ive seen employees without masks in this store
These folks have a wide selection for a small store. Whats more is they know where things are and will always help! Great customer service!
Good customer service
Always very helpful
Excellent customer service. They have what you need..... THOUGHT they had what I needed. Turns out the part I bought was cheap and defective; when I took it back to buy an upgrade in quality...nope, cant take that defective part back because we cant resell it. Hmmmm.
Good old boy shopping, down to Earth and informative employees, all around a great place for D.I.Y. and projects
Really friendly people and centrally located within town.
Staff is always friendly and helpful
Nancy Is The Best
Friendly staff. They did not have the key blank we needed for the trailer pin lock but everything else was great.
Seems staff and checkout folks are really friendly and helpful at times. Perhaps when management around. Other times you are on your own. Confusing when the person that was great the last time you were there couldnt be bothered. Pretty hot out right now tho, understandable if people are grouchy I guess. I know I can get that way.
I called and the employee by the name of Sam was rude, I asked about getting a price on a water heater, he told me they dont open till 8 in a rude manner when I looked up the number to call says they open at 730am, I called 745am, I was just asking for a price, so I will just shop at foxworth and give them my business thank you sun valley for being a jerk.
All depends on what youre shopping for in this store. I recommend calling them first to save a trip in case they dont have what you want! Be wary of buying custom mixed paints here though. They whacked out on the second cans twice on me. And had the exact recipe in hand to follow!
Great clean store ?, wide selection, friendly sales persons and very helpful
First rate staff and selection. For a small town hardware store, they always seem to have what I need. The hardware section (bolts, screws, specialties) is amazing
Needed a cutter for a plastic pipe and they had just what we needed. They are always very helpful.
Very helpful
Friendly, competent staff, no masks. Come on guys, do everything you can to avoid spreading COVID-19!
Not bad 😁
They have everything you need, my dad says this is a trustful place
They had what we needed.
Did not have in stock a simple tub push and pull plug
Ladies dont have very good customer service. No smiles. Rude as can be. Makes me not wanting to shop there. The girl that helped me was very helpful she is on the floor. She ask a guy for her help in helping me but he was no help. Poor customee service.
Good bunch of people. And thay all are welling to help you .
Didnt have everything I wanted
Helpful staff and have a huge selection of items
Had all we needed and very helpful
I am a winter visitor to the area and have had several occasions to visit this True Value location. I have always encountered friendly, helpful service. I am not a professional repair man or handy man, so I usually have need of advice on some level. I am always treated with respect.
Well the Lakeside True Value Hardware was a decent place and these people actually treated me with respect and I even Bartered with the price because I thought the price of certain items were too high and they allowed me to pay a lower price this is not what usually happens in business but these people at Lakeside True Value Hardware treated me right and I definitely would recommend them to everyone so definitely if you were in the area and needed some screws bolts nuts pipe paint etc etc etc then you could definitely find what you need at the lakeside True Value Hardware
Clerk at hardware store helped me put together a short chain leash fir my new puppy, one she cannot chew through! Thanx for your help. ..... :-)
This is a Small Town Hardware store with a Big City collection!!!
Usually has what I need
The ladies that work there are very friendly. My dog enjoys going there, shes always greeted with a treat
Clean store
Have very helpful staff, seems to know store layout, product information, and very courteous.
Generally a great experience. Knowledgeable staff, courteous cashiers.
Not a huge store, but well stocked and helpful.
Always helpful and pretty much has what I need.
Bought various items on my list.
Knowledgable staff. Good selection, courteous service.
Super helpful staff...
Always have what we need. The employees are helpful and there is rarely a wait.
Convenient location and fair pricing
Everything is expensive
Now this is a very nice store
The employees are always friendly and helpful
I was very impressed with the amount of selection they have great customer service. Thanks for your help .
Well stocked inventory. RV isle.
Everything you want in a hardware store. Nice people too.
Good selection and great staff
Not only do they have a lot of hardware available, but also willing to go the extra mile. Tell them the project you are working on and they will offer you multiple options.
Worker on the floor was very helpful!
Had no issues finding what I needed.didnt need to call ahead to wait for a price check etc.polythurhane they have when needing item .rather than ordering online.
Always received friendly service and they have always helped me with what I needed for my projects or repairs
Very knowledgeable about everything they sell and very kind
Helpful staff clean store well stocked
Quick, friendly, knowledgeable staff. Great service with a smile.
Staff was nice. had what i needed.
This place has a huge selection of tools and hardware. Just about anything you need, even some specialty parts, are available. The prices arent always the lowest youll find but they are usually competitively priced so you dont feel like youve been taken advantage of when you leave.
I like this store because they have almost everything we come for.
Always a good place to shop. Knowledgeable staff & good selection.
Very helpful, friendly,best hardware place in town
Helpful staff.
Had everything I needed awesome place!
Great for all your hardware needs.
Great selection but bit pricey
Good service and friendly.
Customer service is really good
Adequate for my needs
And carved my teeth and pushed my face out.
Super HIGH prices...this town needs a Lowes or Home Depot badly!!!
Great service
Very nice store.
Very helpful
The staff was very helpful!
The O ring cabinet needs a little attention in the faucet and drain plumbing ile
Had exactly what we needed
Seems like they had really good management and somehow theyre gone too bad
Great people who are helpful and courteous.