user
Willamette Graystone
19477 SW 89th Ave, Tualatin, OR 97062, United States
Appearance
Willamette Graystone

Comments
Ju
Review №1

Great guys.... Had a great experience from the desk to the forklift driver loading...i recommend this place

Ma
Review №2

Excellent service from friendly hard working staff. Good quality products.

Is
Review №3

Honestly if I could rate no stars or only half a star- I would. They delivered the wrong product, my customer was really upset. I went in person and they informed me that a different location carried the desired product. If I wanted to, I was able to go pick up the product at the other location but would still be charged a second time for the new product even though the error was in their end. Upon arriving to the other location (across town) the other location told me they did not have enough product to meet my demand. I ended up having to pay for delivery and the accurate product to be re-delivered to my customer’s residence. This was highly upsetting and completely unprofessional and unorganized but even more so for my customer who deserved the quality and product they asked for. When I spoke to management about a refund they only refunded partial delivery (even though the error was on their end.) I had called to confirm the delivery the day of and they had my quantity incorrect and ended up delivering the wrong product.. this was a total headache to be excited for a job and have the expectations of quality service and product and be so let down was such a disappointment. Won’t be using them again or referring anyone else. Customer service goes a long way! Clearly they missed the memo.

Re
Review №4

Only experience was very professional and organized. I Would buy from again

L
Review №5

Great place, been getting a lot of our supplies from here over many years. They do what they promise, and more! Great staff, great service!

Br
Review №6

The sale representatives (Lee Atkinson) is so helpful, he is not only helping me with order, but also provided a very good technical advice which made my project so smoothly.He helped to work with vendor to take care of my needs and issues.So glad I went with them in first place.

Le
Review №7

Been installing their products (pavers, wall block, stone veneer, etc) for 15+ years now. Good, consistent quality products all the way around. Local Oregon based company, too.

La
Review №8

WOW what a great experience we have had working with Lee!! So refreshing to work with someone with knowledge and someone who can answer questions and give recommendations. Thanks for being so great and having awesome customer service!!! We will definitely be using them for any future projects and recommend them!!

la
Review №9

Excellent productsNice showroom and examplesGreat people, friendly, rapidNo wait (except normal loading )There quick.Our company uses there product on every job !!I recommend this company

St
Review №10

These guys know their papers! Wanna make a patio, driveway, fireplace, fireplace, etc, this is the place.

La
Review №11

Good place, good people

Co
Review №12

We bought our retaining wall stones from Willamette Graystone. Their service was nothing but excellent. I would highly recommend them for whatever your hardscape needs are.

St
Review №13

Very helpful brick and paver supplies

Dw
Review №14

Very nice showroom

Ga
Review №15

Dave was informative and most helpful. It was a good experience.

be
Review №16

Best customer service around!

em
Review №17

The service is slow and the guys that work in the yard dont care how long you stand and wait

Ja
Review №18

Great masonry products

Ro
Review №19

Nice place and people!

Wh
Review №20

Wish they would carry more stuff

Information
7 Photos
20 Comments
4.3 Rating
  • Address:19477 SW 89th Ave, Tualatin, OR 97062, United States
  • Site:http://willamettegraystone.com/
  • Phone:+1 503-692-0150
Categories
  • Building materials store
Working hours
  • Monday:6:30AM–4PM
  • Tuesday:6:30AM–4PM
  • Wednesday:6:30AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:6:30AM–4PM
  • Sunday:6:30AM–4PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Similar organizations