Manny and the team always take care of my vehicle needs in such a professional manner. They take my time into consideration and keep my vehicle running in tip top shape! Manny is always easy to work with and it always feels like more of a friend talking to me about my vehicle, rather than someone who just wants to pull money from you for repairs. The best part, the team listens! They always address all my concerns and they ensure that they get it done right!
I live this place in a area that a lot of car dealers are scary they are amazing from sales to service they really shine!!
Bought my Volkswagen there about a year ago and everyone was so nice and helpful. Just took it in for a service and Manny was very informative and helpful. Got my car maintenance taken care of quick and efficiently
This was the best experience I have had with a car dealership. Everyone was so friendly and helpful. I will definitely recommend to friends and family.
Jason Kays, my service advisor, was spot on in the estimate for wait time. He answered questions with professional and helpful advice. He seemed to genuinely care that the car was running correctly and I was happy with it.
VW took great care of our vehicle. My only complaint is that they told me it was ready when in actuality the check engine light was still on. Despite that hiccup, their shuttle was free to and from the dealership and they took care of my car quickly when they realized it wasnt quite finished.
Now on my second VW with Larry H, I have received exceptional care from both my sales advisor Brendan and service advisor Manny. Both have been available, commutative and attentive throughout the buying process and my service needs. Whenever I have a quick question or am in need of a maintenance fix, the boys never fail to get my vehicle in hassle free.
We made an appointment to repair a window that would not go up. We stopped in first to see if they could fit us in since the car is not drivable without ac at this time of year. We were told it would be three days until they could fit us in so we made an appointment. We dropped the car off at the appointment time and did not hear back at all that day. After multiple calls - we were told that they didn’t have a chance to look at the car at all on our appointment day. They finally diagnosed it the following day and a part had to be ordered. That took an additional two days and the repair was complete over one week after the appointment day. After receiving the car - we realized that an error was made and now the car won’t unlock from the inside of the drivers side. Soooooo now we need to take it back in. Incredibly frustrating experience!
The team at this place did very well. Did a great job and always keeps my car running in tip top shape.
Appointment time honored. Professional service. Took care of what I needed and didn’t try to sell me services not needed. Like their honesty, professionalism and competence
Top notch!! Came in from out of town with my car yelling at me, Jason took care of all the details and got me fixed up ahead of schedule. Thanks guys great job!!
I’m always greeted quickly & with respect. Service is always on time as promised
Service doesnt answer the phone to ask any questions. Go to Chapman.
I purchase a my second vehicle from VW Larry H Miller. Overall service and negotiation process was a breeze. They made sure to get my needs and wants all taken care of.
Service Tech Manny did a great job. Explained everything. Made sure it was done right at a fair price
Thought I made an online appointment, when I arrived they said it didn’t show ☹️ But were able to get us in for the needed service anyway. Always accommodating & friendly. They are our go to for our Passat even though there is a closer dealer.
Jason was great as always! Will be back!
Aleays get good service & staff is very helpful.
VW is about Vs and Ws, keep WINNING 🏆
Did great service to my car. The staff was extremely professional.
Able to get me in right away, great place
Have been going here for a long time. Staff and location is nice. Can’t seem to get them to rotate tires but that’s ok, it’s free at discount tire. Had a rattle and my rattle warranty was expiring in 1k miles. They said they were too busy to look at it. No loaner cars available and couldn’t do it on a Saturday. Called Chapman VW, they will take car of it on a Saturday and Uber me home. Would think Larry h Miller would have tried a little harder since I bought it there last year.
Fast and efficient...Manny does a great job!
They did a wonderful job selling me a new vehicle.
I highly recommend Larry H. Miller Service Department. Weve been using them for years.
Great service sales and parts
Fast and amazing service!!!
Great experience
Professional and prompt.