Been using Agora since I joined my new employer and their service is epic. Awesome response time for servicing from what Iβve seen in the past year! Keep it up and keep us upπ
We have enjoyed working with Agora in Seattle for years, and after our COVID forced our company to switch to 99% remote workers (400 workers in 23 states), I came across Agoras snack box delivery options and knew Id found a way to connect with employees outside of Seattle, too. In an attempt to keep the company feeling united while so far apart, we started sending snack boxes to randomly drawn employees. Agora added a nice note, using our logo. Even though separated physically, employees still talk and they were talking about the surprise snack boxes! The response was so positive, in fact, we knew we had to send boxes to everyone so no one felt left out. It was a great decision because when I got calls from employees saying, I didnt get a snack box, I was able to say: you will! People LOVED the coffee and those with kids were delighted to let everyone choose a favorite snack. It was a slam dunk win-win!
The team at Agora Refreshments are awesome! They offer first class service with industry leading equipment to build out your breakroom. The sales team are very knowledgeable on their product, offering full support throughout the process. Their service team are polite and very professional! If you are looking to upgrade your office breakroom, give Agora a call!
Where to even begin! Working in wholesale coffee sales, a partnership with Agora is an absolute must. Andrew, Andrea, Matt, Drew, and team are exceptional to work with, and they always go the extra mile to meet and exceed their customers expectations, as well as that of their partners. Im so grateful to know and work with them, and I look forward to doing so for time to come.
Just added a second water unit to our office. Our clients always comment on the water, and fill up their bottles before they leave the office.We have been working with Agora since our opening and their staff have been a pleasure to work with. Matt H. always makes us feel like VIPs.
Very efficient, responsive and friendly team. Everything from starting question to installation was streamlined. Special thanks to Matt for getting us online so quickly!
Very friendly and very professional team and specifically Matt and DJ who was very responsive and efficient with everything starting with questions and ending with work and installation. We are happy to work with you guys!
Agora is our service provider for break rooms and office supplies. Matt Hojem was our representative, Cassie Casandra cooper did our snack program, DJ and Danny were our installers. Andrew, (the CEO) dropped off the Bevi personally and Glenn coordinated the storage racks. These guys go over and above. I would recommend them for any company
Our company just switched from our old beverage provider to Agora and we LOVE them! Our sales rep, Drew, got back to me right away after requesting information and is always available to answer any and all questions. DJ installed all of our new equipment and was amazing! The Box House coffee is DELICIOUS and our agents all LOVE it. Thanks for everything!
Ive been working with Matt of Agora recently to set up new coffee and beverage services in our office, and weve been so impressed with the quality of customer service, customer care, information, responsiveness, and final implementation. Agora is outstanding. They were patient with our slow decision-making (lots of coffee drinkers to include in the selections), and helped us make thoughtful choices as we decided on equipment and product. We highly recommend them!
Ive been working with Agora for a few months to get them set up as our office snack, drink and coffee vendor. Andrew, Drew, Cassandra and Patrick have delivered above and beyond impeccable service, execution and quality. The selection of products they offer is extensive and high quality, and they put in the hard work of getting you anything not in their offerings. They are quick to fix any issue you may come across, and communication is consistent. I highly recommend them if you want to step up your office perk offerings and want a reliable vendor that will make your job a hundred times easier. You will not be disappointed, and the employees in your office will be very happy!
Love our new Agora water system and so do our employees! Thank you to our sales rep Drew who helped us get it installed quickly and without issue. Also thank you to DJ =, our installer, who ran into a small change of plans when he got here, but was able to get our water cooler just how we wanted it!
I have specialized in opening new sites for the past several years and Matt has been the first call I make on each new project; you rarely find a level of service and professionalism equal to his. Ive come to trust Matt to assess our needs and provide honest feedback based on his experience with similar sites and new trends. He always keeps me one step ahead of the curve. More importantly, my residents are happy. Agora is my go-to for all refreshments, eliminating the delay that comes when attempting to supply with online sources. They have everything I need. These guys are solid and highly recommended.
I just worked with Drew at Agora to switch multiple locations of ours over to Agora for coffee and filtered water service. The installs could not have gone smoother. Danny and DJ, the installers, did a great job and were very professional and helpful to our employees with the new equipment. Thanks guys!
Our company recently made the switch over to Agora after 25 years of using plastic water coolers. We could not be more pleased with our experience working with Drew, Danny and DJ!Drew went above and beyond one morning answering a call on his cell phone (long before business hours) when we ran out of coffee. He arranged for someone to hand deliver an emergency supply of coffee to our office early that morning before our employees arrived. DJ did an absolutely exceptional job with our install. The location of the dispenser was not near an easily accessible water source, but DJ figured it out. The install was very professionally done, looking sleek and clean despite the inconvenient location. A 5 star experience with these three, and a 5 star service Agora provides to their customers and the environment.
Great company. Really takes care of their customers. Id like to give a shout out to Drew, Glenn and Xavier. Thanks for taking great care of us! During a transition, this company even had their owner come in to service our machines and deliver our coffee! Now, thats what I call going above and beyond!
Great experience working with Agora! The products and equipment they offer are high quality, but more important is the service and thought given. Working with Drew and Matt has made our job easy. They listened, and provided great solutions that matched our needs. Everyone we have worked with is very helpful and knowledgeable, and Drew our primary consultant, checks in regularly to make sure we have everything we need. This is especially nice when our employees are learning how to use our new espresso machine and discovering new options and features. The great coffee has become a quick favorite in the office and even our visiting customers!
Weve been using Agora for several months now at our two offices and its been such a great experience! As far as companies that deliver kegs in Seattle, its pretty limited. Weve had issues with other companies that would regularly deliver the wrong kegs, couldnt keep to a schedule and poor customer service. Agora has been the opposite experience for us. The kegs are always delivered on time and are what was ordered. Matt is our Rep and hes been a pleasure to work with from the beginning. The staff is knowledgeable, reliable and delivers quality products and quality service. Ordering is super easy too!
Weve been a customer of Agora for a number of years now. Our Equipment never has any issues. On the rare occurrence that I have to reach out to them, the level of Customer Service that I receive is astounding. Any issues are handled immediately and with a wealth of knowledge. I cant say enough about how easy they are to work with. Kudos to the entire team!!
Agora is a company you can like and trust. Great customer service and excellent product! Everyone at L & P loves the water filtration equipment installed by Agora. Drew Campbell is an awesome guy. You can reach out to him at any point and hell gladly help you out. We have been pleased with their products and their customer service. Highly recommended!
Drew was very helpful in choosing the products that would work best for our venue. DJ completed the install quick and easy, no mess no fuss. In the beginning I thought reaching out for coffee, water and ice service might be overkill, not at all. I now realize how much time was being spent on something that not only no longer requires thought or preparation, but is also more sanitary.
Weve been using Agora for several years and it has been a huge success! I have known the owners for many years and they along with a strong team provide excellent customer experiences. They provide quick and quality service and I know that I can count on them to also be innovative about solving problems and coming up with great ideas and solutions. Our office is very particular about the level of service and products we engage with and Agora has hit the mark! We recently brought their services to one of our other locations and they too could not be happier. If you are thinking of switching over to a company that supports you with quality products and excellent customer service, I suggest that you give Agora a try......you will not be disappointed.
Agora and the people that work there are wonderful to do business with! Getting to try out the system before purchase makes a big difference. The system is sleek, more affordable, easy to use and saves space compared to the bottles. We are very happy with our choice of Agora.
We love Agora! They deliver the best tasting water in the world. I am always refilling my water bottle at the station. Its so refreshing. The coffee is also amazing and comes in so many different ways. It definitely helps me through my morning and that 2pm slump! Agora rocks!
Our company has been working with Agora for a few months now and we have had an excellent experience so far! Gabby is wonderful and was very helpful in getting us set-up. We are very satisfied so far.
My company has just recently started working with Agora and we have had an excellent experience so far! Matt has been very helpful in the transition to the new services Agora offers and always has great customer service. Very satisfied so far and excited to continue our service together :)
Drew was very knowledgable in the Agora products and continues to offer support where needed. Danny made the installation process quick and painless. Thanks!
Agora has been wonderful to work with; great machine and products and fast, reliable support. Matt, our main point of contact, has always been extremely responsive and helpful. I would definitely recommend to anyone looking for coffee/beverage services!
Easy to use system, have been with this company over 5 years now! Cant wait to try their coffee services as well! Minus one star just because I cant pay online with a credit card which is pretty inconvenient. Drew Campbell was awesome and knowledgeable about the products and services offered. He made it that much smoother!
We worked with Drew and Matt when moving office locations. They went out of their way to help accommodate us, including arranging a site visit at another similarly sized company where we tested all of the coffee machines! I highly recommend contacting Agora for any of your coffee needs; they are professional and attentive! We couldnt have asked for better customer service.
Our organization did months of research to select water and coffee service for a new facility. Agora won us over with exceptional customer service and a truly unique coffee and water systems. The quality and variety are amazing, and we get to pick some outstanding product. We are incredibly fortunate and appreciate the commitment Agora has exhibited in providing us everything we asked for and more. Shout out to Gabby!!! #coffeequeen
Agora takes such wonderful care of their clients. Andrew is a man who cares and I know we will always have the best service accompanied with the best products.
First class customer service! They have been very pleasant to work with and give us prompt attention. Our mid-size company needed a water/ice machine, they came on site and made great recommendations. Now our staff is hydrated and happy!
Agora has knocked it out of the park for us (a tech company in downtown Seattle).From account set up, equipment delivery, set up, machine maintenance, through the bi-weekly product delivery and special request, they have met and exceeded our expectations and I can be a pretty demanding client.When they first started product delivery my expectation of the service and what was being performed by our delivery/technician person did not match. They kindly came out to our office a few times to make changes and then took the time to show, looking at the machine, me how the coffee technicians are trained and what I can expect.They exceed at customer care and the coffee selections satisfy my very picky employees.
My company was moving and decided as part of the move to look into improving our coffee situation. We contacted Agora and Matt Hojem and Drew Campbell did a great job impressing us with their huge selections of options. What I like the most about this coffee service more than our previous is they come out every week to bring clean carafes and make sure all our equipment is working well. Drew is our regular Consultant and has been back into our office often, always checking in on how we are liking our system. We are thoroughly enjoying the high quality of both the coffee and the service!
These guys are awesome. Other companies were pushing 5 gallon bottles at us as our only option. Agora came through and hooked up a small counter unit with a direct water line off the sink. Just what we wanted. Quick, simple and easy. And no water bottle storage.Thank you Agora!
Agora provides excellent service & great coffee. Gabby & her team provided us with exactly the solutions we needed for our growing business.
Ive used Agora in all the properties my company develops and Matt is has been super helpful in the entire process from ordering to delivery/installation. He bends over backwards to make sure we have all the items needed in order for a smooth/timely install. Always looking forward to working with Agora/Matt on all future projects.
Top notch customer service and every-increasing selection! Agora was a much-needed solution after very bad service from a previous company. They have great pricing, and everyone from the CEO to the driver wants to ensure you have the best, most responsive experience.
I manage an apartment community here in Lynnwood and my team and residents LOVE our coffee machine. In fact, most people come down to sneak a beverage or two that they swear tastes better than that of local coffee shops. More importantly, the whole Agora team is amazing and focused on delivering only the best customer service.
Agora provides an exceptional service at a reasonable price, and they have so many product offerings to choose from. This is a great company to work with.
Ive worked with Agora for a few different buildings I have opened with my company and they are AMAZING! Matt Hojem is so responsive and goes above and beyond. The delivery and tech team are amazing as well! They are always very helpful and kind! I always look forward to working with Agora and Matt on our new buildings!
Incredible service and attention to detail. Glad we got started with Agora, their team is exceptional and their variety of products and ability to meet every need sets them apart. Great company!
We switched our coffee, tea and water service over to Agora about a month ago and it has been an excellent change. I spoke with Matt about a year before making the decision to switch. He was highly recommended by a mutual connection we had and I was told that Agora had made an exceptional impression on offices in the area which were using them. When I called Agora, their customer service team was quick to respond and drop in for a meeting with me to go over their products, pricing, etc. I was very impressed by the quality of both the machines they offered and the coffee beans available, but I was more impressed by the lack of traditional sales pitch. It was very refreshing to hear all of the information factually and without any pressure. Matt knew everything about his products, Agoras machines and listened attentively to my thought process for how to balance the teams enjoyment of coffee with the risk of making a change. At the time I decided to continue to see how things played out with our existing coffee provider one more time because we had been working with them for almost a decade and the prices were almost the same. We did not have any major issue with our prior vendor, but after having met with Matt, hearing more about their excellent coffee options and the interested Matt had in the way the coffee was brewed, I sought out a follow up.Matt and the others on his team made the process of switching providers very simple for us. They were very courteous of making sure the previous coffee provider was looped in and gave us time to ensure we could properly close out the contract with them before Agora moved in to install. I appreciated the thoughtfulness. He was very communicative about timelines for when we could expect a special water cooler to be ready for us which took a little longer to get in stock than the coffee machines which were available right away. Our office has *loved* the coffee and the espresso style machines, but also enjoyed the carbonated and chilled water cooler Agora set us up with. We have reduced our plastic water bottle waste almost entirely which many here have commented on as a benefit.The switch to Agora was so greatly appreciated here by many in the office. I heard about it for weeks and it is still enjoyed greatly. Our executive team even made a point to write me a special thank you note to comment on how much they have enjoyed the new products Agora provides us. It has been a great success and made my job as an office manager much more enjoyable on the coffee/tea/water front. Thank you for all your hard work and excellent customer service, Matt. You and the others with Agora have been great to work with. I am so glad we made the switch.
The coffee is really awesome and to top it off our rep Matt Hojem came by on the fly to make sure our machine was working. All we needed was one piece and he made sure we were up and running on the weekend. Great company and even better customer service. Thank you guys so much for your hard work!!-Devin from One Lakefront Apartments
I recently made the switch over to Agora and could not be happier. From the start of the process with my sales rep Drew all the way through the install with DJ. I highly recommend making the switch to Agora, you will not be disappointed.
An all around great local company! Wonderful customer service and an excellent product. As a small business owner, I would definitely trust them to do a great job providing water and coffee for my employees.
I have used their services for a few years now and have nothing but good things to say! Matt H. and Jonathan M. are fantastic. Super prompt, always nice and if you ever need anything they are on top of it!
Couldnt ask for a better company to work with! They are always quick to respond and send out email reminders for our coffee orders. Patrick delivers our coffee orders every other week; he even puts the coffee bags away for us and fills our machine!! Our whole office is much happier with the quailty of the coffee. So glad we switched to Agora a couple months ago!
Agora is great, excellent customer service and everyone loves the coffee machine and filtered water system here at our office. If you are thinking of switching over to a company that supports you with quality products and service give Agora a try. You will not be disappointed.
We are happy to have switched over to Agora to help us with our Coffee addiction!!!! lol Agora has supplied some of the best tasting coffee, and the customer service is amazing! Thanks to Drew Campbell!! always there to help us. Thank you for making our work environment happy.
Agora is a company you can like and trust. They are responsive and friendly - always welcoming feedback in order to improve their services. Matt Hojem is an awesome guy. You can reach out to him at any point and hell gladly help you out. And most importantly, they offer some great products!
We recently switched over to Agora and we love it! The reps and delivery people are friendly,knowledgeable and eager to get us what we need/want right away. Very happy we switched! Thanks Drew and Beau!
Drew and the techs at Agora are great. This system is so much better then having to replace the bottle every other week. they are always helpful and quick to fix any issues we might have.
We used Agora for years and recently had to move offices but decided to continue to use their services after reviewing other options in our area. They are super friendly and quick to respond to our needs. Matt Hojem has been exceptionally helpful and even introduced us to the Bevi water dispenser. Our office loves it and its really helped with the moral.
Matt was really great at helping us figure out what refreshment services would work best for our office. So far, we love Teaja tea! All the tea flavors are phenomenal! Teaja has the perfect amount of caffeine, it has replaced my coffee addiction.
Matt was the BEST. He had stopped by and I pulled his card out of the drawer when we decided to obtain a new service. He came over and we had a new coffee service in a week. Delivery is wonderful and we never run out of coffee
My company is in the heart of downtown Seattle, and we are user of numerous water filtration stand-alone devices and an amazing Starbucks Serenade (tm) machine. I believe we had the 8th Serenade in the city from AGORA, and after a little rough patch, things are going good, and our staff love it! Not only that, but my service requests are dealt with promptly, and our delivery and special requests to Jonathan, are always handled by him in a courteous and positive manner, and he is also a great ambassador for the company.
Our little water filter makes the best tasting water ever... Customer service is fantastic.. Do not hesitate to work with Agora .
We started working with Agora two months ago for our coffee and water service (company of nearly 80 people). We have been pleased with their products and their customer service. Highly recommended!
Switching to a bottleless water cooler system was the reason we contacted Agora. Great customer service is why were still using them. The installation was easy and the product is great. Highly recommend!
Everyone at PSR loves the water filtration equipment installed by Agora. They did a nice job with the install and keep it serviced reliably. Much better than bottled water or those monster jugs.
Agora does a fantastic job- they take care of our coffee, and are always willing to make special accommodations for us. Cant recommend them enough.
Amazing customer service and delicious coffes are 2 things that Agora has an abundance of. Their team is friendly and knowledgeable. Its been a pleasure working with them.
Agora is great! Been using them in our office for awhile now, cant say enough positive things about them! Super responsive and meets all of our needs. Our rep, Matt Hojem, is great!!
Their delivery is spot on. Quick and courteous. Have had a couple of problems with the machines and it can often take a week or more to get repaired. However, their coffee bean service makes up for the slight inconvenience.
We are so happy with our experience with Agora. We are using multiple coffee and drink services including the NIO Espresso machine, Bevi Sparkling water and several fresh water machines all around our large office. It impresses our clients and makes for happy employees each day.
Agora has been nothing but professional, attentive, and thorough. Their turnaround time on maintenance requests, emails, and phone calls has been exceptional and Im thrilled to be working with such a competent beverage vendor.
Great coffee and water service! Weve been using Agora for years and have appreciated the consistent monthly service.
Had a terrible experience with the manager, Andrea Garcia, everyone else there was great. Andrea had absolutely terrible punctuation, communication, follow up, absolutely zero regard. Will not recommend at all.
Love the kegerator at my work. Transwestern just had they amenitie center re did I and itβs awesome. The cold brew coffee is just what you need after a long days work.
Its been great working with Agora to keep our staff caffeinated and hydrated. I personally love that we can add fun images and messaging on our coffee machine to entertain coworkers while they wait for their coffee!
My company is located in downtown Seattle and switched to PWT a couple of years ago. The machine is aesthetically pleasing and easy to use. It is an upgrade to not have to switch jugs and the water comes out perfect every time: cold and pure. I couldnt be happier with the decision to switch to PWT. Very good service and a great product.
They are a great company to work with. We have our water cooler from them and if there are ever any issues, they are very responsive and make sure its taken care of right away.
Our residents love the coffee! Matt & Jordan have also been awesome to work with!
Gabby Gibbert, came out to Novelty Hill -Januik Winery to pitch us on the Agora Water Program and we are glad she did! What we like about partnering with Agora is that they are a customer centric company. They were attentive and responsive from installation of the system to general follow up visits to insure satisfaction. On top of the great customer service; the water is amazing, the presentation is attractive and our guest here at Novelty Hill - Januik love it!.
Agora has provided us top notch customer service and right sized solutions for our growing company. Would recommend.
Great product, excellent service. Thank you Gabby and Beau for doing such an excellent job for us at Snoqualmie Valley Hospital.
Drew is awesome! And the water tastes GREAT!Thanks for making a difference!
I service the IT for Agora and their coffee and products are amazing! Highly recommended
They have been delivering our coffee for a few months and everything is great so far. The customer service is really good and we like the products.
My company, growing fast in Pioneer Square, has been using Agora and we couldnt be more happy with the wonderful service we get. Matt Hojem and Patrick Feldman have been extremely responsive and attentive to our coffee and tea needs! We recently upgraded to their Virtu Espresso Machine, and all our employees are loving their specialty drinks; not to mention our customized pictures we have uploaded to the touchscreen. Would highly recommend!
Agora has a great selection of coffee and their service team is great. I have had three different machines with them over the years and have always felt like my business was important to them.
Im an architect specializing in workplace environments. Whenever my work involves designing break area/kitchen/lunchroom spaces, Id like to refer my clients to Agora as they offer a wide variety of refreshment equipment and supplies along with professional, friendly and knowledgeable service.
Everyone is so helpful and responsive! We are loving the service!
Great service and the best coffee! The client reps go above and beyond to meet the needs of their clients!
Superior quality and genuine customer service make Agora one of the best in the business!
Honestly, I dont know how they every get customers..Worst sales rep. contact ever. Vague, disengaged, disinterested and clearly not needing the account. Its unfortunate Agora.