This place is WONDERFUL and the people are WONDERFUL. The 1st time I went there Vivian greeted me very nicely and was very helpful :) I am very oriented on customer service and that is why I come back a lot. Diana and Ryan are so nice as well. They always remember me and my order. This is unique. I recommend specifically this place to everyone, you will be very HAPPY 😊 I love the energy of everyone and they always make my day and obviously the drinks are very well done 👍🏽 💗-Fatima❤️
Sweet Retreat ~ Papaya, Peach & Mango + Vanilla Ice Cream Is That one!(15) Smoothies For Free One! I’m @ #10 & Counting..
I had an issue with the Grub hub driver, I waited over an hour and they went above and beyond when it got canceled and sent me my other drinks along with new drinks I ordered from Uber eats . I’m pregnant therefore this means more to me then they know ! Haha . Thank you so much to the night crew at Emerald city smoothie defiantly made the waiting and the situation better 💚
Love the smoothies (immunity nectar👌Mixed berries ) I also got breeze berry energy drink but most important Raul and the staff are AMAZING 🤩Definitely would go again.🤗
The best place to get smoothies drinks 10/10 but I would rate it 1000000000000!! Raul and the other works are cool and funny and awesome service.
This place has the best smoothies I got the immunity nectar and It tastes Awesome 🤩. The service is the best . I love finally a place with awesome music and not boring while u wait for ur drink 🥤
Good service, made my smoothie perfect! Even brought it out to me which was a nice touch. Will be back!
I got the berry berry smoothie AND IT WAS SOO GOOD definitely recamend 🥰
Waited over 20 mins. People walked in 15 mins after me is even done. Theyre keep forgetting my order. Horrible customer servive
Love this location. All staff members are nice and they ensure to provide bomb smoothies each time!
These smoothies taste amazing but I found 2 different hairs in my drink. Please please please wear a hair net, wash your, use clean utensils etc the feeling of pulling hair out of my mouth twice was gross. More importantly we are in a pandemic. I really do like these smoothies though and I don’t want to have to stop going here for smoothies. Please do better I want to be able to finish my smoothie next time instead of pouring it all down the drain.
Very good customer service. Lots of people working and no wait. Definitely coming back here, the smoothie also taste good. No complaints!
I went in hoping to redeem my Groupon back in July 19. I had bought a 3 pack that had a value of $5 each - so the voucher had a value of $15 in total. There was a miscommunication on my part about the vouchers as I couldnt figure out how to redeem one at a time. Because of this, the (female) employee didnt take the time to help me and said that it would take a while to contact the manager for assistance. What left me frustrated altogether, was when she also said that the company is trying to discontinue any Groupons. And so I felt like because I was using one, her mindset was to not even deal with it. I walked out and cancelled the vouchers on Groupon. This location was not the friendliest and was not easy to locate.
Nicest people of all the locations (and faster).
The acai bowls are quite yum and the fruit is fresh. If the delivery driver is any good, the bowls and smoothies will arrive somewhat still frozenish. Pro tip, dont bother ordering the add-ons cause they often omit them and even when they dont, they dont increase the bowl sizes so you pay more to get less of something else. The add-ons are a rip off that way. The pictured bowl I had paid for extra kiwi, there is none and extra blue berries.
Chick asks me to leave a tip and proceeds to completely forget about my order and serve 6 other customers before the manager comes up and fixes the problem. How hard is it to make a smoothie
The employees are super friendly and professional. The drinks are always perfect!
Staff was very rude didn’t provide a remake, when smoothie became moldy brown after some hours.
This location is great! My favorite drink is the Emerald, and it always turns out the way I like, especially when Diana makes it. I enjoy talking with the employees and boss, they always go out of their way to make me feel welcome too. Having to work with customers myself, I know that is not always easy to do. The tidiness of the place is much appreciated, keep up the good work!
This place offers the best tasting and highest quality smoothies. The service is amazing and the prices are affordable. I highly recommend it !!!
The customer service is on point as well as the smoothies.
Love this place! I come here during my lunch hour almost everyday and Im never disappointed. Love the smoothies, the bowls, and the service! Diana is my favorite person ever. Definitely will be back tomorrow :)
It may be a good idea to turn the stereo down, cashiers are mistaking 10% tips for 15%. It may be a good idea to not start giggling afterwards.
My favorite location ever! Everyone who works there is so sweet and friendly. I mentioned once that it makes me happy when the straw color happens to line up with the smoothie color, and every time Ive been in since they make sure to match up the colors! Such a small thing, but it brings me joy. Sometimes I cant tell if I really need a smoothie that day or I just want to see the staff. Theyre great!
Got a peanut passion with no dairy (first time no dairy so kinda hesitant), but its delicious. It must be good if im writing a review and got it less than 10 mins ago.
Love this smoothie place, outstanding service
Staff is super friendly and the smoothies are great. Thanks! 😁
My mom (71 years old) lives with me and has been cooped up in the house for months with corvid-19 restrictions effecting all of us in washington. She told me she wanted something that reminded her normal and asked me if emerald city smoothie was open? Sure enough it was! I drove down, I called in an order, as I went in to pay and pick up (I am wearing a respirator) I see that the employees have no facemasks of any kind and no gloves, pouring smoothies out only inches from there face. Real bummer, I used to love this place being close to home. But not a single precaution being taken, including having multiple people in the store. Sad day. I walked out.
I love this place. Everyone is very friendly, they offer delicious healthy smoothies. Also have wide variety of supplements. I highly recommend it.
Wow!! Tukwilla FINALLY has a place to get a delicious healthy drink!! The owner pays special attention to our specific health concerns and is more than happy to customize. He always remembers my yummy reduced sugar marionberry, banana smoothy.Great friendly service - a welcomed addition to this community!
Been coming here since open really friendly people, great quality, and quick service!
Outstanding service at this location. Happy to be there.
Great shakes and really friendly service
Awesome service, they know how to make the Sambazon right! Banana is crucial!
Great Smoothies friendly service
Wasn’t made of real fruit
Great place!