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PHONE DOCTORS | iPhone & Mobile Device Repair of Tulsa 71st Memorial
8210 E 71st St, Tulsa, OK 74133, United States
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PHONE DOCTORS | iPhone & Mobile Device Repair of Tulsa 71st Memorial
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He
Review №1

This is the third time I’ve taken work to this location and I’ve always had great service. They’re helpful, resourceful & prompt. I had a severe time constraint for an outbound flight- Thanks so much for the bail out today, Geoff!

Sc
Review №2

Our tech Caesar really helped usout. Went in for a phone that wouldnt charge and it just needed a cleaning. He made it look like new, cleaned all the buttons and it works great now. Really like this place.

Br
Review №3

These great people always take good care of my products. With two young kids our apple products are beat up often. I’m always surprised at how affordable it is to get it fixed. Thanks again guys!

Mi
Review №4

Went in because the band on my Fitbit ripped off and I couldnt change the band because of the way it was torn. They told me they dont work on Fitbits but would take a look. He had it off in about 5 minutes and I was on my way. I would highly recommend this place!

Pa
Review №5

Neal is a rock star. My 12 yr. old son had an issue w/ his PS4 console & Neal fixed it while we waited. My son said, Neal is awesome. Highly recommend this place.

Jo
Review №6

Seth at the 71st store went about and beyond to get my device charging properly. I’ve been using phone doctor for years and I’ve never had a bad experience. Definitely use them if you need something phone related.

Ja
Review №7

Buyer Beware they use sub quality glass. I’ve had my iPhone glass replaced by them two times now and the second time I even had a hard a protective glass over top of my phones glass and it still broke. The second time they gave me a discount of 20 dollars which is insulting bc it was 2 weeks after they fixed It. Now it broke again not 1 week later and with a protective screen over top. Never will I use them and beware you get what you pay for but in this case you get even cheaper glass for your phone. Buyer Beware.

co
Review №8

Jeff is awesome! He repaired my phone quickly and was so friendly! Thanks so much!

Ro
Review №9

These guys are awesome they swiped a controller over for my son and Ill be coming back in the future.

Pa
Review №10

My IPhone X was not going back to the Home Screen and wasn’t turning off so stopped by here and they fixed it in 5 minutes! Said they just had to take the screen off to restart it and didn’t charge me! Very nice guy up front didn’t get his name. But will definitely be coming back and recommend it to people.

Ca
Review №11

These guys are awesome they swapped my controller over for free and I will be coming back again.

bv
Review №12

The sound on my iPad stopped working. I could only hear with my earphones on and with my Audible collection, I needed it fixed ASAP. I’m new to Tulsa so I had to rely on reviews and Phone Doctors lived up to the stellar reviews. The gentleman saw me right away. I told him the problem and all I did to try and fix it. It took him less than a minute to get the sound back. He smiled and said, “No charge!” I’m putting Phone Doctors in my contacts and highly recommend this shop (71st). Thanks guys.

Je
Review №13

We have brought two devices here, an iPhone and an iPad. Both times the service was excellent and very quick. We will keep coming back as we continue to mess up our devices and need help.

Am
Review №14

I stopped in and was helped right away. They didn’t make me wait and were very helpful. Braiden was super friendly. I will definitely be back!

Da
Review №15

Took my daughtets iphone in to have it fixed, due to our service provider not being able to fix it, and they were great. They knew exactly how yo fix it. Highly recommend these guys.

Ke
Review №16

I will bring all my devices here from now on. They were so great and got me in and out right away.

Ro
Review №17

Awesome service getting a new phone. I am so impressed how they did everything to help me. I would highly recommend the guys at Phonedoctors!

Jr
Review №18

The people in there cleaned my phone for free and were nice. Definitely would recommend

Co
Review №19

Jeff helped me out in need on my work phone, needed done in 30 minutes and I was satisfied

Be
Review №20

This place literally saved my life!! Braden was fast, knowledgeable and we will certainly be back and also refer our friends!!!Thank you so much!!!

Wi
Review №21

Did an amazing job, phone wouldn’t charge because of so much stuff in it but they cleared it up for me for free!!

Lo
Review №22

DO NOT COME THERE !!!!!!!!!!!! Me and my wife have both went there and had the same stuff happen to us. I Have been up there multiple times for the same exact reason they say they fix every time I leave there but end up having to come back every week . Manger didn’t wanna refund me so now I’m stuck with a broken phone

ca
Review №23

7-10-21 Im very pleased with this place went in today with my earpiece plugged up on my phone( couldnt really hear anything on calls) And they cleaned it and got it working perfectly again..FOR FREE.....thank you very much phone doctors...

Em
Review №24

Braden got my phone all fixed up and saved me some money by getting my charging port cleaned up great guys go check them out!!!

Ja
Review №25

Phone wasn’t charging and they cleaned the charging port for almost nothing. So easy and quick!

Mi
Review №26

Cesar was very helpful and fast helping me with my phone. In a busy world it’s always nice to be met with a friendly face.

ti
Review №27

Jeff was great...fixed my watch for me! Thank you so much!

Co
Review №28

Awesome company, needed to get my charging port fixed and they pulled a metric ton of lint out for free and sent me on my happy way. Will be going back.

Tr
Review №29

Extremely helpful and I will definitely go back if I need more work. Highly recommend

Em
Review №30

They were very nice and professional.

Je
Review №31

Had a great experience here. Dropped phone off for screen replacement and had it back in less than 2 hours. Would definitely use them again.

Ke
Review №32

The hearing and impaired setting was on my phone. Two of the guys helped me get it off. They where great and very nice

Be
Review №33

I’ve been dealing with my phone not being able to keep the charger in it for MONTHS and it has been incredibly annoying. I took it into Phone Doctors on 71st and Memorial and after being in there for maybe 5 minutes it was completely fixed and free of charge. The employees were super chill and very helpful. 10/10 definitely coming back here anytime I need something fixed with my phone

Ka
Review №34

So I broke my screen and disabled my iphone by accident ....I know im a dumba$% but i made no mistake by going here! Neil was super funny and friendly he helped me the first time with fixing my screen he was very knowledgeable as to how to easily resolve my issue even when i came in three days later having a meltdown....The guys here are reliable, and very profession I WOULD 10000000% RECOMMEND :)

Ge
Review №35

Told them to tell me if anything else is wrong with my phone and they kept saying it was just the screen . Do not recommend this place at all I have been up there 4-5 times in the past month and asked the manager for a refund and they said they can’t . So save yourself time and money and just go somewhere and else!!!!!

Br
Review №36

I called phone doctor to inquire about fixing my screen after my toddler threw it down the stairs, I spoke with the most professional and empathetic young man named Carlos. He understood my concerns about losing precious memories on my phone and ensured everything was backed up before starting my repair. The prices aren’t bad, but the service is amazing! Hopefully I won’t need to go back any time soon, but if I do, I’ll make sure to go to Carlos’ location

Ma
Review №37

Had an issue with my iPhone and Neal who was working the counter at the time worked and fixed the problem quickly and efficiently. Definitely recommend Phone Doctors.

do
Review №38

I accidentally washed my phone. It was destroyed. They worked magic to get old information into new phone. I couldn’t remember passwords; they were so patient to help me. Totally saved me, can’t thank them enough or recommend them enough!!!!!!

kr
Review №39

Thanks to Alex Chadwick Service Rep at Phone Doctors on 71st Street for helping me with my phone repairs. I was able to avoid having to buy my granddaughter yet ANOTHER new phone. He was awesome at explaining what was needed and did not make this 52 year old grandmother feel like an idiot. Great Job Alex!!! 👍I hope not to have to be back, but I know that is probably not going to be the case.. I will definitely be back when she drops it again 🥴

Ra
Review №40

Great service and reasonable prices.

Cy
Review №41

Phone Doctor always repairs my phones and at a reasonable price. I have used this location for at least 8 years now!

Ja
Review №42

I had the screen of my iPhone fixed here. The staff was very friend and professional; and the best is that the fixed my phone in less than an hour! I’m very pleased and happy with the service. Thank you very much guys!!!

Do
Review №43

Service is excellent and the staff are very friendly and helpful! Fixed our locked out tablet. Highly recommend!!!!

Ni
Review №44

Burak was so nice, fixed my dads phone in a matter of minutes, had me in and out of there! Go in there and ask for him...Thanks again Burak!!

Se
Review №45

Very good. Mikkaela answered all of my questions and even mentioned something that kinda saved my bacon where my phone was concerned: I might have insurance on it. I checked. I did indeed have insurance I submitted a claim to my phone carrier and they are shipping me a replacement phone. Thanks to Mikkaela! :-)

Va
Review №46

I had a cracked screen and the rep Carlos Burks was so helpful! He was very professional and quick. He had an answer for all my questions. My new screen is probably better than the original! Thanks Carlos!

al
Review №47

Phone doctor is the only place in Tulsa where I would go to fix my IPhone. They have amazing customer service, knowledgeable, and quick turnaround. Don’t hesitate any longer just go there and see for yourself.

Ma
Review №48

McKayla was so kind and helpful! My iPhone Xr needed an extra cleaning (as my ringer and ear piece weren’t working properly), and she was the right girl! Everyone was professional, and the service was quick. I highly recommend them.

JA
Review №49

Sweetest young man just helped me reset my locked-up phone! Didn’t charge me ....just helped me and was so kind. Love Phone Doctor!

ka
Review №50

Neal was absolutely amazing. He was personable and friendly and made sure I got exactly what I needed to fix my phone. I will be telling everyone about him. If you need your phone fixed, Neal is your guy.

Tu
Review №51

Neal went over and beyond in helping me fix my phone....he gave me lots of advise and help me understand things on my screen.. Great service,,Saved me from purchasing another phone....

Ju
Review №52

Great service! Fixed my screen quickly, I think the guys name was Neal? Super cool guy and professional.

Ka
Review №53

I got my phone screen repaired last week and I was extremely impressed with the customer service I received. Would definitely recommend!

Ca
Review №54

I recently had my iPhone 11 crash. I called Apple...no help. I went to my carrier. They had me connect with an online tech. That didn’t solve the problem. Christian Stout, Mgr at 71ST, listened to my concerns. He went above and beyond to solve my phone problem. I’m a very satisfied customer. I highly recommend you bring your phone problems here. If I could I’d give it 6 stars! One thing that describes this manager is HONESTY. He loves his job, and it shows in his service. (I also wish I’d bought my phone there 3 months ago...I would have saved myself about $150 on the same phone!) As a Senior Citizen...that’s something you need to know when you go phone shopping.

Th
Review №55

Carlo has such great customer services skills friendly and a people person. Very helpful, patient and very kind. He found what I was looking for!!!! Five star all the way cross!!!

Br
Review №56

These guys are rock stars!There system and process is amazing and there guys have been great to work with!

Ti
Review №57

Carlos burks was very helpful with my situation today. He was very respectful and has a wonderful personality. Thanks again for you help.

Al
Review №58

Mekaela was friendly and attentive to the questions I asked her. I appreciated her great customer service after a long day! Wouldnt go anywhere else.

Sa
Review №59

Professional and courteous service

Ri
Review №60

Very polite staff, quick service, small fix, and they did not charge us one penny! Impressed with their knowledge, expertise, and consideration to solve my cell phone issue at no charge! Amazing service. Thank you to Mekaela and Steven .

As
Review №61

My charging port needed to be replaced because it wouldn’t charge anymore. I called this store around 11:00 am and asked if they could repair today. They assured me they could after confirming they had the part for my phone model. I took it in and received an email within 45 minutes that it was ready for pick up. I also received a phone call, on my wife’s phone, that it was ready. Great service, very professional and reasonable prices. Will definitely use them again.

Pa
Review №62

Mekaela was awesome! Great customer service and she personally did my iPhone in under an hour! Spectacular service!! Thank you!!

Ri
Review №63

Im a very busy Plumber for A very large franchised company. When my phone shattered business completely stopped. This was not good for myself, my company, or my customers. I have a brand new phone so of course parts for my phone were Difficult to find. I went to The Phone Dr. @ 71st & memorial and they had me back Up and Running Business in less than 24 hours. My phones works Great again!! The gentlemen there were very professional and courteous. I highly recommend The Phone Dr. for all your cell phone repair needs!Thank You Aaron H ans crew @ 71st St. Phone Dr...

Po
Review №64

Every Need Help Carlos is definitely the one! His assistance was amazing sorted out problems and walked me patiently through everything Thanks so MUCH YOU GUYS ROCK

Ma
Review №65

Very good customer service! I would highly recommend going to Phone Doctors.

Ha
Review №66

Very knowledgeable and helpful individuals. I had a charging issue and they quickly evaluated the phone while I waited and gave me some suggestions to correct my issue. They explained my options clearly and were very professional

Op
Review №67

Had a very knowledgeable experience with Bobby today, Seemed like a very capable young man I enjoy when I work with people that don’t make it feel like your being rushed!

Be
Review №68

If you need your phone repaired QUICKLY and love customer service then you DEF need to go here and ask for Steven. He is AWESOME. Super nice and informative!!

Ke
Review №69

Carlos Burks was very informative and helpful I would recommend my family and friends if the need they phone fixed to go this location only and ask for him

Mi
Review №70

Braden was amazing. Called Phone Doctors about transfering stuff from my old android into an new iPhone and he hooked me up fast and efficient. The guys at Phone Doctors in Tulsa OK are really good and super polite. The service excellent. I would recommend them anytime.

Ad
Review №71

Neal was extremely helpful. He fixed my screen for me and I have no complaints

Pa
Review №72

Phone Doctors is amazing! Their store is so clean and well put together, and the guys there are so knowledgeable! They even have a protection plan for your phone! Dont waste your time with any of the other guys around here. Go to the doctors, let them fix up your phone, and get protected so you dont have to pay for it again when you (inevitably) break it again! Such an awesome experience: quick, affordable, and painless.

CM
Review №73

Awesome service! Got me in quick & help with everything! The guy that checked me in was so nice!!!

Xa
Review №74

Carlos is the BeesNees 🐝, had some issues with my charging port he fixed right away and then replaced my screen ! You phone looks like new ! And screen protector has a lifetime warranty can’t go wrong with that ! Ask for Carlos

br
Review №75

Walked in and Anthony immediately helped me. Needed data transferred to my phone. He very patiently worked with my phone since I was switching from Android to IPhone. His knowledge very impressive. Since couldn’t transfer all data they didn’t charge a fee. I will definitely use them going forward and recommend them. Great place!

Bi
Review №76

I thought my phone was done for, an iPhone 6s, but Carlos fixed it with no problem....I really appreciate him and his customer service....

Wi
Review №77

Thank you soooooo much Makla ! I am 3 days short on writing how Awesome you Are ! Your willingness to help this little grandma is simply Amazing ! Reminds me of great customer service. Thank you !

Mi
Review №78

My IPhone 8 Plus had a screen replacement and a repair at another shop prior to taking to phone Dr’s at 71st and memorial. It was still having issues and the screen was cracked once again due to the last repair. I came in and Carol took great care of me. She listened to my concerns and got me fixed up right away! I would recommend any of my friends and family to Phone Doctors 71st and memorial. They gave me exceptional service and my phone is perfect!

P.
Review №79

Great place, good customer service, they are very informative and helpful.... i would recommend this place.👍

Jo
Review №80

When you go to the phone doctor you hope it’s not something major. Michaela and Steven were super friendly and fast my phone speaker just needed to be cleaned. Highly recommended :-)

La
Review №81

Excellent service!

Re
Review №82

I dont typically write reviews, but these guys really went above and beyond for us today and Id really like to commend them for their work! I knew I was asking a tough task from them but everyone I encountered in the company was so willing to help. They worked with me on everything and even got me the parts I needed that day. Very friendly and informative staff. Thanks so much, Hudson and the rest of the phone doctors staff. 10 outta 10 would recommend!

Co
Review №83

Nice people who work here. Fast and did a good job fixing my iphone.

Br
Review №84

Went in there less than 90 days ago, bought a new screen (that had digital defects) plus a screen protector PLUS a warranty if that screen protector breaks. The first time the screen protector cracked it shattered my screen below it. Brought it in and they told us tough luck & that if we would have brought the screen in to be fixed before we crack it (due to digital defects) but since we didnt and came in when the phone cracked (through the screen protector that I bought and paid an extra $40 warranty for) they would not even give us a discount on fixing it. What was the point in paying $100 for jacked up screen plus another $70 for screen protector and warranty? I do not understand. And Im still under at 90 day warranty. So disappointed have been with this company for MANY MANY years and this is how we got treated. Will never use this company again!! ONE STAR!!UPDATE: 2 weeks after I posted this the phone completely stopped working. The screen inside shut down and the phone itself will no longer function. Sad you can’t get good word now a days. Had a few peers reach out to me with the SAME exact problem and were told tough luck as well. Very disappointing.

Sh
Review №85

Very nice and friendly store Carlos is very nice and helpful go see them an ask for he’ll help get your phone repairs done

Ja
Review №86

Ask for Carlos Burks when you go. Very professional and kind. Works at your speed while dealing with indecisive people (me) very knowledgeable at what he does! Kudos to him!

Su
Review №87

Great and fast service at Phone Doctors in Tulsa on 71st and Memorial. Very reasonable and saved me from having to buy a new phone. Ben and Juaquin were courteous and informative about their services and prices. I merely dropped my phone off and ran a few errands. It was ready when I returned just a couple of hours later. I highly recommend them!

JO
Review №88

Carlos Burks was way cool very good customer service help me pick out a real good purchase thank you !

mi
Review №89

Carlos was very helpful in what I needed to fix . He has great customer service skills all around great experience

Ni
Review №90

Had a warranty on work done on the phone. Went into the shop and was greeted by Eli what a nice guy. I thought I would be leaving my phone over night but no. Had me out in less then 20min. They are awesome.

Th
Review №91

I had trouble with my charge port and Neal fixed it in minutes! Appreciate the great customer service!

Cy
Review №92

I had an amazing experience at Phone Doctors! It’s my go to place anytime I need phone help! The staff are so friendly! Eli really took care of us! He was knowledgable, helpful and very friendly! We had a great chat and laugh! The entire staff show they care when you walk in the door! Aaron was great as well! Thanks so much Phone Doctors for being a business of excellence!

ta
Review №93

Carlos is a great addition to the team. Great customer service and really helpful

YO
Review №94

Carlos gave us great deals. Be sure to ask for Carlos if you need your phone fixed.

Ju
Review №95

Hello i was wondering how much it would cost to replace galaxy s8+ screen? And possibly the back as well? Lol dropped it a few times. I love this phone though and would rather fix it then buy a new one if possible. Thanks

Jo
Review №96

Very courteous and helpful. They provided me with power cord to replace the item they no longer stock. Thanks Braden. I appreciate your customer service

Ca
Review №97

Really nice guys, they said it would take 6to7 days and the next day i got my phone back completely repaired and working. Best phone fixing company ive ever been to, and it was fairly cheap only like 150 to fix a broken screen. I highly recommend these guys.

Wi
Review №98

I was appreciative and happy with my service and the employee there Carlos was very honest with me about the quality of my phone.

La
Review №99

The employees here are Awesome. They are upfront with the costs of repairs. If they get into a repair and notice other issues they will call and get the ok instead of just doing it and holding your device hostage with charges you wasnt expecting.

Vi
Review №100

Highly recommended. Organized, professional staff and atmosphere. I was treated very respectfully, even though I asked for help and then pulled out an iPhone 5 months after the release of the X (I keep this phone for a few reasons and need it to last me a couple more years). They repaired my screen and cleaned up the water damage, and the price was competitive. The staff were upbeat, pleasant and attentive.

Information
36 Photos
100 Comments
4.7 Rating
  • Address:8210 E 71st St, Tulsa, OK 74133, United States
  • Site:https://phonedoctors.com/locations/south-tulsa-location/
  • Phone:+1 918-921-5306
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Electronics repair shop
  • Electronics store
  • Phone repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–5PM
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