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Master Service of Tulsa Heating & Air Conditioning
8416 S Peoria Ave, Tulsa, OK 74132, United States
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Master Service of Tulsa Heating & Air Conditioning
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Wa
Review №1

This is a great company with great people from the owner, Steve, to the salesman Tim to the installers Josh and Julio. I met Steve at the home and garden show and asked him a few question about Heat-AC units and he was very helpful. He even gave me some advice on which units he suggest and didn’t try to up sale me, he even said not to waste my money on super high SEER units for this area. And that’s what sold me on them. So I had them come out and give me a bid on replace 2 complete systems and installation of another in my detached garage. Tim, the salesman, was very easy to work with, took time to explain and educate me on several things and gave me a VERY competitive bid, lower than I expected. I told them they won my business on Monday and they were there the next Monday doing the job (I figured it would be a few weeks). He was involved and kept in touch throughout the installation. Both the installers, Josh and Julio, were awesome and very professional. This was a big job and they worked their butts off. They were very courteous and I felt comfortable leaving them alone in my house and shop when I had to run errands. They didn’t cut corners and did a great job. So if your looking for a good company to help you out with your heat and AC needs, these are your guys and I recommend them very highly.

Ki
Review №2

From the first call, to scheduling, to promptness to courteous and professional advice. These guys cant be beat. Tim the salesman KNOWS his stuff. He doesnt mislead or add extras he is to the point and honest. How often do you find that anymore? Then scheduling was a bit tricky because we had all that storming. But it didnt stop them. The techs Julio and Evan came worked quickly and so efficiently. These guys make a terrific team. They make SURE the equipment works properly and they go the extra mile. My suggestion, dont even waste time looking for someone else. These guys have it all. Thank you SO MUCH. I LOVE MY NEW A/C

Ke
Review №3

Had all old HVAC equipment replaced with all new. Master Service is family owned. Met with the owner, Steve, several times before awarding bid. The conversations and bid process were never rushed. Installation, by Josh and Julio, was methodical, thorough, professional and done with a sense of pride. Owner personally reviewed completion and start-up and made one adjustment at my request which i suspect most companies would have said no that everything was working fine. I now have cool, clean, refreshing air and should have for years to come. Job well done.

OV
Review №4

We have always had great service with Master Service and this time was no exception! Mike did a fantastic job explaining everything and he did a great job servicing our ac unit. I also appreciate when I call Master Service the truck that shows up clearly says Master Service, not some 3rd party contractor. His company and name was clearly visible on his uniform. These things are important to me as a stay at home mom. Thank you Master Service for another great Service call. We will call again in the future!

Ja
Review №5

Excellent service, superior customer service and quick turn around times. Josh, Julie, Tim and Justin were exceptional, understanding plus very knowledgeable. Tim, Josh and Justin installed a brand new Air Conditioner along with furnace. Josh, Tim and Justin were exceptional answered any questions we had and cleaned up everything. We would highly recommend Master Service of Tulsa Heating & Air Conditioning.

Lo
Review №6

I have been using Master Service for a number of years now, they installed my heat/air unit and provide ongoing maintenance. They are exceptional in every way. I called yesterday (Debbie is awesome) because some of the rooms in my home werent as cool as others (air was barely flowing through vents) and Steve came out this morning (fast!) and discovered the problem immediately. He fixed it quickly and I was very happy with the price. I would not use anyone else but Master Service. Highly recommend!

Do
Review №7

I spoke with my landlord at 8:50 p.m., and told him we were melting over here. Justin was here about 10:20 p.m. and had the a/c running by 11:00. He’ll be back in the morning with a fan blade and motor to complete the repair. Really happy we don’t have to sweat out the night! Thanks, Justin!

Ch
Review №8

I would recommend this company highly!! The owners of this company, truly care about you and your systems. Very trustworthy, and do what they say they will do. Give them a call, and tell them Chris sent you! You wont be disappointed!

Be
Review №9

We first spoke with Tim who gave us our estimate for both furnace and a/c, we found his to be the best out of 3 places, then Julio and Josh came by brought in everything and had everything completed and working in hours! We will recommend this company to any who ask! Super nice, accommodating, and courteous!

Fr
Review №10

Great experience for installation of 3 new units at our home. Mike and Josh and their team went above and beyond to get every detail perfect! Professional, courteous, communicate well, cleaned up. Great job guys! Highly recommend!

Jo
Review №11

Was very pleased at how fast they got a guy out within 2 hours on a Saturday morning and I actually talked to a real person! Steve was very professional, knowledgeable, and explained everything. Plus, the service charge was surprisingly reasonable! Im not going to bother with Airco Service anymore. Thanks yall!

Ma
Review №12

Master Service have served all our Heat and Air needs and have been our Technicians for many years. I call on their expertise and professionalism for my personal home and rentals. Steve is always very professional, friendly, and HONEST! They most usually attend to my call for help within the same day and usually within a couple of hours and are thorough in explaining the heat or air problem to me and what my options are in solving the problem! You are in good hands with Steve from Master Service Heat and Air ... he Serves the Master and that is evident in the Way he Serves YOU!!

Ke
Review №13

Josh and Julio were great! They were super courteous and professional. Being able to find out the problem and get a new AC the next day was incredible! I would recommend Master Service to anyone that has a heating or air conditioning problem!

Er
Review №14

Very professional and understanding on the phone service. Justin showed up very quick considering the icy road conditions. Justin was very professional and positive about the problem. He was also empathetic in regards to the cost of the part needing to be replaced. He was knowledgeable about parts and cost and included one quote for the service call, part, and labor, which was also very reasonable. Highly recommended company for all around great service.

Ka
Review №15

Master Service technician was great! Installed new system and showed me how to set the digital thermostat and how to blow out clogs in the drain line. He was very helpful and kind when answering my questions. I definitely recommend them.

Ja
Review №16

Very happy with this service. I got prompt, courteous service and was treated fairly and honestly. I wasnt pressured to buy anything I didnt need. Will definitely use again when/if needed and would recommend to friends and family.

Je
Review №17

Justin came and in minutes knew what was needed for our furnace and was able to fix it. Fast & friendly service. I will definitely use Master Service again.

Do
Review №18

Excellent service! I have used Master Service for years to keep my old system running. When it finally died, I went to them for a replacement. They go above and beyond to ensure satisfaction.

kf
Review №19

Great company, great price. Steve has been out two times over the last few months to make repairs on different units. Very fast an knowledgeable. Each repair has only taken a few minutes. I would highly recommend calling Master Services first.

Ba
Review №20

I was in a bind and they had someone to my house that day. They were so friendly and the customer service was bar none. They were very informative, explained what they did and then I was shocked to see after all that they did how reasonably priced they were. Would recommend to anyone. They made such a stressful situation a positive experience. Will be using them for all future needs.

Wi
Review №21

Fantastic company from the Victoria setting our appointment, being detailed and patient with me. To Steve arriving on time and being extremely professional in diagnosing our cooling problem and fixing us up thank you for being the best heat and air company we have had in a long time.

De
Review №22

Very friendly customer service and fast response. I was very pleased with the experience from the time I called until Steve left with my heater up and running! Thanks Master Service Heat and Air for caring that my kids stayed warm tonight.

An
Review №23

If anything goes out, it’s always on the weekend and at the most inconvenient time. I’ve never felt more at ease and comfortable with an unforeseen emergency! Thank you guys for keeping the heat going for my fur babies ❤️🐾❤️

Ro
Review №24

I have dealt with this company for many years and have always gotten great service. Julio was my Tech today and he was very knowledgeable and efficient. Always on time.

Ti
Review №25

Quality contractor with very professional employees. The installation of my new heating and air conditioning system was First Class.Would highly recommend this company.

Na
Review №26

Called about 7:30 this morning and they had a service tech out with a few minutes. Micheal had our 21 year old unit up and running within a couple hours. A very pleasant and professional person. Highly recommend Master Service.

As
Review №27

Our unit decided to randomly quit working and Steve came to the rescue! Great rates for a Saturday! He made it to us pretty quick and diagnosed and fixed the problem in less than 30 mins! So glad to have our heat and air back!

Bo
Review №28

Julio and Josh installed a two zone system today in Jenks and did a fantastic job. They laid down plastic over the carpet and kept the job site clean. The quality of work was outstanding. I would use them again without hesitation.

ma
Review №29

I had a very good experience with this company. Tim was very helpful & walked me thru everything. The install for our new heat & air unit plus furnace took less then a day & they cleaned everything up when done. I am completely satisfied with the company & the price was great. I would highly recommend this company to anyone needing any hesting or cooling services. The whole crew was a joy.

Ch
Review №30

We called Master Service our to our residence. They came out and were so helpful in solving our heater problem. Justin was so professional and knowledgeable. We would highly recommend this company and will continue to use them.

Am
Review №31

I use Master Service of Tulsa for my personal home and being a Realtor too, I always refer them to my Clients for any service or needs they may have! They take wonderful care of Me and My Clients each time they are called out! I always feel like when I call in, they put me first and get me taken care of ASAP!! I appreciate them so much!!❤️❤️

Ji
Review №32

The repairman, Justin arrived a couple of hours before expected, thankfully since our house was 58 degrees, had us up and running within about an hour. Very nice and courteous serviceman. Would definitely recommend MASTER SERVICE to family and friends.

Ch
Review №33

I am sending this review in for my senior parents Marion and Marilyne Akin..... This was our first time using Master Service with no regrets. We had all new heat and air units installed by Julio and Josh. They were very professional, informative and a pleasure to have in our home. They didnt seem to mind my following them around, watching them work and asking questions. They were very thorough in their explanations and even showed me things to check before calling for help should a problem arise. They made their time very enjoyable while they were here, I enjoyed visit with them while they worked. I most definitely will refer Master Service to my friends and family. Thank you for your professionalism and service, Marilyne Akin

Vi
Review №34

We have used Master Service since 2011 and have never been disappointed with there service and professionalism. They will continue to have our business. Service techs are skilled, prompt and courteous. Thanks to Michael and Debbie for there help today!

La
Review №35

We have been using Master Service for years. They installed my system & have serviced it every year. Always friendly & great customer service. I would definitely recommend this company!

Ni
Review №36

We absolutely love Master Service! They are so kind and thorough with EVERYTHING they do. Josh and Julio are extremely kind and explained everything to me. I would recommend them over and over again!

Ma
Review №37

Micheal diagnosed the problem. Josh and Julio did a great job installing our new HVAC unit. Tim explained our options. We will definitely use their services again.Thanks 😃

Tr
Review №38

A+++I highly recommend Master Service! From my first call in, to the Service Technician they sent out (Justin), this was by far the best homeowners service experience I have had!I received a call an hour before the tech arrived, as well as when he was on his way. He was professional and well-spoken, and wasted no time in finding the solution. Other companies have tried to overcharge, but Master Service was fair and thorough.I will be happy to recommend them to friends and family. Thank you Justin at Master Service!

Kl
Review №39

Showed up at my house said in need to replace a few things and gave me a 1200 dollar estimate. Fixed it my self for 50. It was none of the parts he said it was. Never calling them again

be
Review №40

Thank you so much, Steve. I really appreciate the way you run your business. You get my vote for the best hvac repairers in Tulsa.

la
Review №41

Our technician Steve was very friendly and professional. Called on a Sunday morning due to heater issues and he came right out. Only took 20 minutes to fix the issue. Would recommend their services to other people.

Ju
Review №42

Great company to work with. Always on time and ready to work.We would highly recommend Master Service for all you heat and air repairs and maintenance.

Ro
Review №43

Joshua & Michael did outstanding work. True craftsmen who were very courteous and professional. Highly recommend their service.

Ma
Review №44

Great service. Came quickly and thoroughly reviewed the issue before solving the problem. Great tech, Steve. He’s been out for us before and always takes care of us.

Jo
Review №45

In a word...AWESOME! Very caring and knowledgeable! Last summer another HVAC company tried to take advantage of my 88 year old father, they wanted to charge over $10,00 to replace equipment and werent interested in repairing anything. I then called Master Service, they came right out and gave me several options from repair to replacement. The repair option we chose got us through the summer at a fraction of the cost. Master Service came back out this week to evaluate and said the system was leaking. Again we were given multiple optons. We went with equipment replacement and the cost was less than half what the other company quoted. Everyone I have dealt with at Master Service from office staff, installers to the owner have been caring, efficient, knowledgeable and overall just great and I highly recommend them. They are a company you can trust and they give discounts for veterans and if you have a maintenance agreement!

Do
Review №46

Been using Master Service for years. When I got home one morning we needed service on our unit, called it in and Mike came out and dignosed the problem that would be costly on a old unit, he called Tim to give us pricing for a new unit and he was very helpful and even brought Consumer Reports for us to see the ratings,the next morning Josh and Mike came to do the install and left everything clean. Within 24 hours we had cool air again. Thank you Mike, Josh and Tim

Ji
Review №47

Just finished with the install of two new heaters Juilo and Josh did a great job. As a matter of fact from doing the contract with Tim to the install everything was very professionalGreat job guys

De
Review №48

Master Service did a phenomenal job, from the initial bid to completion. They were punctual and worked with us through the entire new installation process. I definitely recommend Master Service Heating & Air!

Li
Review №49

Master Service does a great job for me. They are prompt, expert, and reasonable in cost. You cant go wrong with this reliable company.

St
Review №50

Technicans were right on time for install. They were professional and courteous. Quality of their work was excellent and I am quite satisfied with the installation of the newheating pump system.

Co
Review №51

Justin did a great job with fixing our heat. He even show us the damage that we had. It is nice to have the heat working again Thank Justin!!

Br
Review №52

Just have to say great service, Steve Rowlett did a great job. Will recommend this company to all my friends.

Li
Review №53

Excellent customer service!! Steve was very friendly and so were his technicians. Very efficient and professional. Will definitely use them again!!

Mr
Review №54

STOP!! DONT GO ANYWHERE ELSE!! I recommend this business to everyone. My husband called around and didnt get what he was looking for till we found this one. Steve Rowlett came and serviced our place and served us with great respect and with a friendly attitude. Thanks again!!

Da
Review №55

Joshua, Julio, Tyree, and Tim really worked hard to get our 2 new units installed and running in one day! They were neat, courteous, and professional. Thanks for your hard work, guys!

St
Review №56

The service was excellent and fast. Julio had me fixed in no time. Highly recommended!

Fr
Review №57

Josh, Julio & Tim were very professional and thoroughThe work was done quickly and everything was cleaned up.I would recommend them to anyone.

Os
Review №58

Able to get out to my house right away. Kind and knowledgeable service technician who made my wife feel comfortable since she was the one home with the kids!

mi
Review №59

Great people great company I would highly recommend them. They were on time and fixed my system for a very reasonable price.

De
Review №60

My 90 year old neighbor called this morning because her heater was making noise and she had to turn it off. The lady who took her call at this 24 hour business told her the service people dont come in until 9--so I guess open 24 hours is not truthful.The service man came and told her she needed a new motor. If she wanted to pay an extra $100, he could get them to open, so he could get the part. Otherwise, it will be tomorrow morning. Disgusting way to do business with an elderly customer who has been doing business with you for years. Sharing with everyone I know.

Co
Review №61

Wonderful experience. Steve was honest and knowledgeable. Would recommend to anyone!

ju
Review №62

Steve Rowlett did a thorough job of finding out why my downstairs unit wasnt working correctly. Always had great service with them and will continue to work with them replacing my old equipment.

Al
Review №63

We have used Master Service for years and have been very happy with their service throughout the years. Justin is polite and takes care to leave his work place in good condition.

re
Review №64

THANK YOU FOR EVERYTHING FROM TIM TO THE TECHS THAT INSTALLED MY UNIT I STARTED OUT WITH A BIG CLUNKARD TO A NICE PACKAGE THANK YOU AGAIN FOR EVERYTHING

Sa
Review №65

These guys are incredible! Our AC went out at 1am I called them at 7 this morning and my problem is already fixed. We have colder air blowing in through our vents then we have ever had. They are polite, friendly, and honest. The Tech Justin gave me options to fix the problem and tried to work with my budget to help me. By far the best customer service I have ever had! Give them a call if you want your problem fixed today.

Ro
Review №66

I have used Master Service a few times and they were always prompt, polite and a fair price. Great job

Da
Review №67

We called them and the technician got here within an hour and found the problem quickly he was honest, efficient and very professional and it was only $30 and they gave us a better deal than the previous company.

Am
Review №68

Evan, Julio, and Josh came out the day after we lost our a/c and got a new one installed and running right away. This is our second unit replaced (both were over 20 years old) by Master Service, and I recommend them to everyone!

Ke
Review №69

Awesome folks, great service, cant imagine using anyone else.

Ty
Review №70

Just had a new mini split AC system put in at our business

ch
Review №71

Great Company. Would definitely recommend.

Gl
Review №72

They did a great job all in one day. I would reccomend them.for any job.

Jo
Review №73

Julio showed me the problem. He went through the parts and described the solution. Very professional and courteous.

NI
Review №74

Steve and Josh went above and beyond to fix my blockage on on evaporator. What would have cost me 1500 was fixed for 214 what a deal thank God I found them.. Grest Job Guys ..

An
Review №75

Great service. Justin does a very good job.

Ka
Review №76

Great company & great people, I highly recommend Master service!

Ka
Review №77

I called and got same day service. Everyone I dealt with was friendly and helpful, my technician Justin diagnosed and fixed the issue in a very timely manner.

La
Review №78

I have used Master Service for both home & business needs. They are very professional & helpful. I called this morning & had a technician at my home within an hour. Richard did a great job!

Ba
Review №79

I have been a customer for several years and am completely satisfied with them. Justin has given excellent service on the past spring and fall checkups!

Mr
Review №80

Fast service, reasonable cost. Fixed the problem. :)

Ju
Review №81

Master service has an amazing team they have a great service team and install team

De
Review №82

Justin was very pleasant, professional & knowledgeable. Always call Master Service for air & heating needs!

Ki
Review №83

Had them put in a new heater, not only were they competitively priced, they did it next day, and then filled out the registration for me! that was a nice touch

Sh
Review №84

Julio was very professional and took the time to explain everything.

Ja
Review №85

Mike came out, found the problem, discussed solutions with us, and quickly had our air conditioning up and running. Excellent service!!!!!

Ci
Review №86

The owner, Steve, showed up for a service call at 9:30 am as arranged. Within 30 minutes he had diagnosed my problem. He gave me a great explanation, showed me pictures of the unit in the attic and the problem areas. Then he gave me a couple of options from a repair that would cost me $400-600 and may or may not hold me through the summer, to replacing just the AC. or the AC and furnace. He went through the pros and cons of each with me and I decided to replace my entire system due to the age of my home. He was able to get his salesperson, Tim, to my house within an hour. Tim went through their product offerings with me and explained in detail the items included in installation, the warranty and financing options. Tim left my home around noon to pull permits for the work. Brett and Zac showed up at 1pm to begin removing my old units and preparing for the installation. Around 2pm Tim was back with my paperwork and the new equipment and Brett and Zac completed the install by 4:15pm. Everyone was extremely professional and knowledgeable. I asked questions of everyone and was impressed with Tims product knowledge and Zacs knowledge of why certain things are done a certain way in the installation process. Its not a great day when your AC goes out and you need to spend thousands of dollars to replace it, but these guys made it a little easier! Thanks so much for making a bad day better!

Da
Review №87

Josh, Julio and Tim all did a great job!

Wa
Review №88

These guy are great. They put the customer first.

Ar
Review №89

BEWARE, these folks want $450 LABOR ONLY, to install a fan motor, warrantee claim on a residential condensing unit. This one is only a 1 to 2 hour job.

Jo
Review №90

Julio did a good job.

Le
Review №91

Great people and great company!

Da
Review №92

Awesome company to do business with!!! I would recommend them to do any HVAC service or new system !!!! Thanks!!!!

Sh
Review №93

Great people! Deb is a hoot!

Jo
Review №94

Great company and great people.

Da
Review №95

Great company!Had a problem with my wall furnace, they came out same day to fix it.

Wi
Review №96

Justin was great very professional

Ma
Review №97

Julio did a great job

Br
Review №98

Julio great job

Th
Review №99

Justin was great!

Ce
Review №100

Excellent service !!

Information
29 Photos
100 Comments
4.9 Rating
  • Address:8416 S Peoria Ave, Tulsa, OK 74132, United States
  • Phone:+1 918-299-1000
Categories
  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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