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Ulta Beauty
2841 Countryside Dr, Turlock, CA 95380, United States
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Ulta Beauty
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Ni
Review №1

The workers was very nice!! Spent almost 2hrs inside and they didnt mind it at all. Good place to shop and found what I needed.

Ma
Review №2

Can’t shop without being asked “finding everything okay” by multiple (5) ulta employees in the 30 minutes I was there, it’s very annoying. If I need help I’ll ask. One time is good enough. Recommend online then in store. The experience is better.

Ga
Review №3

I have been to this store many times before. The employees are nice. And helpful. Today I was approached by Maricela. She was extremely helpful, helped me look at some hair products and face creams. I really felt like she listened,and helped me get the best possible products.She was amazing and had a great customer service! Thank you Maricela!

Tr
Review №4

So disappointed with this store.It’s expensive enough, so when is the people keep them afloat the least they can do is be helpful. I do a curb side pick up order due to C19 and I am short an item and the useless manager named Amanda (if that’s her real name since she hesitated) was unable to assist me saying they can’t do anything about it. Seriously??? She was extremely unhelpful and now I get why hear so many complaints about this particular store. Over it and done with them for sure!

Pa
Review №5

The place is organize and the employees helpful all the time. The dermatologist is awesome.

Me
Review №6

Love the store. So clean and beautiful. Smells amazing. Prices where not bad.

In
Review №7

Excellent customer service! Needed some assistance on hair products and received awesome recommendations. Thanks!

Ph
Review №8

Very good customer service.

Sa
Review №9

Love the make up from here

Ca
Review №10

The employees never seem to be avaliable to help when needed. I have to always go to the back and ask a hair dresser to help me find cosmetics?? Like Wth? Your workers up front always seem to busy talking to one another instead of helping customers on sales floor.? Step it up Ulta!! Oh and Thank you for always helping me hair dressers 😊 I appreciate you very much!!

Cr
Review №11

NICES PEOPLE WORKING THERE.HAD MY HAIR DONE THERE .GOOD JOB. I CANT WAIT TO GO BACKTO GET MY MOM HER MOTHERS DAY GIFT.

St
Review №12

Jacky at the front was so nice and kind. Great customer service!

Tu
Review №13

I don’t know why people who work in this industry have to treat you like they are better than you. Makeup will not make you more beautiful if you have an ugly heart. I just never get the warm and fuzzies when I go to Ulta. I’m not sure why the make up is so expensive either. I’ve been into two Ulta’s and they were both the same. Not once did anyone ask if I needed any help. I was “just another customer”. I’ll continue to buy my makeup from other businesses that value their customers.

Ma
Review №14

First time there and love it!!Great products and very nice personal.

Jo
Review №15

Really nice place (although I felt like they were watching us a little too much if you know what I mean) - cashier was awesome and friendly. Selection is great - especially for facial products. 9/10 would recommend hopefully they bring more options to modesto.

Ge
Review №16

Nice, clean, could have used more assistance... But it was good overall

Jo
Review №17

Wife always shop here.Good selection and atmosphere clean store.Look for the sale specials

Ai
Review №18

Great for beauty supplies. Usually always carries what i need

Ja
Review №19

Its always hot in that store. Dont know why just always hot🤷‍♂️🤷‍♂️🤷‍♂️

Sh
Review №20

Customer service always great, products excellent. Waiting outside, while there are only 4-6 people in the store...a bit too much.

Fa
Review №21

It’s funny how no one mentions their hair salon, I went there as a last minute option where I meant a nice girl name Kylie she did a wonderful job on my hair for now on I’m going to go back every time I need my hair done I will recommend her to my family. Your awesome Kylie and thank you so much you did a wonderful job on my hair.👍

er
Review №22

The customer service is great.

da
Review №23

Dont go inside if youre wearing makeup cause it is ALWAYS a thousand degrees in that store and you will leave pouring sweat every single time.

Ha
Review №24

It was amazing and they have really nice and sweet people there

Da
Review №25

This location has a few things that detract from the chains otherwise great offering. It is crowded, the check out line is always long and you arent usually approached by an employee, so customer service is meh. This location is about 1/3 smaller than many locations, so selection is not as good.

Ka
Review №26

Good product but not helpful manager.

Ta
Review №27

I honestly go in to Ulta as little as possible, for the simple reason that normally the women in this store are unfriendly and help as little as possible (those are my experiences.) Today a woman named Jackie changed my perspective on the whole company!! I am about to get married in a couple of weeks and was expressing to her how I am not confident with my ability to do my brows and she sat there and helped me until I felt like I had a better understanding. She was overly nice in a time when I just needed a friend. Thank you Jackie for your patience and great customer service!-Bobbie

Ch
Review №28

Was actually my first time. Its a beautiful store. My girl o think her name was Ruby I hope so anyways. Was excellent so helpful and knowledgeable. And I learned a few things from her about skincare. Such a cute girl. I will return.

Gi
Review №29

This place has absolutely everything for beauty. My best find was root powder. Its pressed powder in the color of your hair and you brush it on to cover your roots in between color. Who knew they made such a thing?

Sa
Review №30

I love this store. Everything I could every need for my hair and makeup is here. If its not in store it can be ordered in just a day. I love walking in here. With or without makeup. The ladies that work here are amazing. They make you feel gorgeous just as you are. They are always willing to help you find just what you need.

Ca
Review №31

Thank goodness not too crowded today. Love to browse this time of year, but usually lines way too long.

Sh
Review №32

This place has EVERYTHING a girl could possibly be need. I find the prices reasonable. The sales associates are readily available if you need them. The staff at this location have remarkable customer service skills.

Gr
Review №33

My ladys favorite makeup place

Ni
Review №34

Great selection. Always have a coupon avaliable for something. Just wish more staff would be more knowledgeable about specific brands rather then just trying to sell something they themselves have never tried.i dont like when the stylist recommends the same thing to everyone . Its less sincere and not helpful . Especially when people spend so much money there they should hire people who will be more updated and knowledgeable about products when they are asked for recommendations.

St
Review №35

Clean and helpful employees:)

Ba
Review №36

I would give this place a zero star if I could so I guess one only because at checker at the register was nice.should have got her name.but you walk in and they automatically assume you going to steal something and if ask questions the girls I the back look at you with very uneasy feeling. Store it self inside but girls walking around with fake lashes and bucket of makeup and think they can look at customers with nose up high. I laugh frankly but these young girls .should hire more friendly faces not really look into the staff walking around like they r stocking but just stuck up! I usually go in for perfume, hair brushes,hair products and so forth but I think next time I will try different ulta store rather than the one in turlock. No good staff in the back with fake lashes and whole lot of makeup and very ugly personality.

Jo
Review №37

Customer service is great here at this location. They have a pretty clean store. Only bad thing I can say is, they are out of a lot of products all the time.

Am
Review №38

I was incredibly impressed with the staff, ready to help with any little thing you need. A bit pricey, but thats expected with high quality products. The only disappointment was being out of James Charles pallets, for shame! 🤪

Ca
Review №39

The worker didnt really know what she was talking about

Le
Review №40

I have been coming to this place for about 3 years to get my hair cut. Ive always get a friendly greeting and happy smile from the ladies. They are very awesome people. Elvira is the young lady that I get my hair cut from and every time Im there always offer coffee or water. Its great to see customer service that way.

Se
Review №41

Love this place. Has all my make and hair product needs. Plus you get points on everything you buy. Points can be used to purchase products after you have accumulated enough. Awesome

Mo
Review №42

Clean and very helpful

Ko
Review №43

Just an FYI, the hours posted on google are incorrect. Save yourself from wasted time.

Ta
Review №44

Big variety and bright colors

Co
Review №45

As usual Ulta employees are loud and rude. Ulta has a lot of rules regarding their reward points and as always they were out of the free gift with purchase. I shop here so I dont have to go to Modesto Mall not for the experience.

Do
Review №46

Need more products for the customers who cant afford

Ca
Review №47

I have been going to Mariah for the past few years. I have followed her to this location, i never knew that they had a little hair salon area in the back. The salons are super cute and look very clean and organized. My hair dresser always does a great job. She has been doing my cuts and colors for the past two years or so. I recommend making an appointment with her! The rest of the staff seem friendly enough

Ni
Review №48

Love the products, but compared to other Ultas the customer service is lacking.

St
Review №49

My last shopping experience was not the greatest. I noticed that they stopped carrying several brands, like Rimmel, that I would occasionally buy from. I needed help finding a new translucent powder, and the person I asked recommended only one brand, and didnt know much about others. She must have worked for them. They were also out of another product I wanted. So I may stick to buying online.

Ma
Review №50

I made a salon appointment online which did not show up in their system and neither did my Ulta rewards number. The staff told me they have these problems with the system which makes me wonder why they dont fix it or get rid of it.As far as the products, the prices are okay but I can usually get things cheaper at Target if they carry them and at times the store can get a little messy.

An
Review №51

Ceci did my eyebrows at the Benefit Brow Bar. She did absolutely fantastic work. Ive never been so happy with my brows. She did exactly what I asked. It was my first time going there and definitely not my last. Found a new brow place. Worth every penny.

sa
Review №52

An amazing experience! I got service from crystal in the salon. She really knows how to treat a client! I definitely recommend her.

Sa
Review №53

Very disappointed in my experience with customer service. Came in to exchange just to get offered the lowest price back. When iv been a customer and happy shopper since forever, with ulta. I drive a half hour distance just to come in . So to not get help or the full exchange back for what I paid is very upsetting. I was also upset with the lack of explaining . Shame on ulta

Ju
Review №54

Jackie does my eyebrows she is the best

Su
Review №55

Love shopping here. Lots of choices, so come knowing what you want or with plenty of time to check your options. Great return policy too.

Ju
Review №56

They were very helpful. Got everything I needed

Je
Review №57

Great selection. From makeup to hair products, to all sorts of beauty accessories this place pretty much has it all!

Ke
Review №58

Didnt have what I was looking for. But sales person was attentive and even suggested another store.

da
Review №59

Great vareity ok f products and low to high prices you can find everything in here

Sh
Review №60

This place has a lot of great products from an expensive drugstore items to top of the line items. Parking is excellent and they have a points reward program

Mi
Review №61

Ulta is the best in:quality, selection, price, & service. I enjoy the many,many brands & choices of shades, glitters, metallics,gels,& more of their nail polishes & lacquers!

ra
Review №62

Worst customer service girls are sloppy and careless the place is a total mess I’ve called cooperate several times because of this. They need to help out with customers better, and organize better. If these girls don’t get it It together I will make sure this place will go out of business and shuts down!

AN
Review №63

Never fails my 👩 can find it all and SOME.. ALWAYS CLEAN AND STOCKED 5 STARSS..

Do
Review №64

Sexy.. fragrant. Paranoid. I love to dress formal and get pretend flirts for cologne sales.

Ch
Review №65

Ulta the store is great, but I don’t recommend the salon. First of all I went 3 times with one stylist who “claimed” she could do my hair. Each time costing 200 and up. Yet it never turned out anywhere near like I wanted. Finally she admitted she couldn’t do it. Set me up with a different stylist.. after waiting a month, I get there this morning and they booked over my appointment! Claiming I canceled. When I told them that they confirmed and why would I show up if I canceled.. they back peddling said I see it was confirmed.. basically trying to cover up their mistake. Then they realize I caught then in a lie... bad business

Ch
Review №66

Andrea in Turlock is almost as good as Matthew in Monroe. She hooked me up taking care of my roots.

Cy
Review №67

Very helpful and knowledgeable! The sales reps made sure to show us all the specials for Black Friday.

Ro
Review №68

Beware if you are sensitive to perfumes. I have to wear filters in my nose to shop ! But it’s a fun place to shop in besides that

Ri
Review №69

This is a great place to buy makeup. they have an eyeliner pencil that symtays in even when you shower. so cool.

Ca
Review №70

So much stuff I think I must have....just not enough money. I do get good ideas of what is really great, then I buy it cheaper on Amazon.

ca
Review №71

For one they never have enough people on register. Theres always a long line and one person on register. Second thing is they take too long to ring people up. If theres a line of people you dont stand there and chit chat for ten minutes with every person. Third thing is the store is always a mess and you can never figure out the prices for anything. If theres so many people on the floor and not the register why isnt it clean? Lastly I will say I love shopping online with them and I love their return policy. So its not all bad. But every time I go into this location im not happy with the service.

Sa
Review №72

One of my favorite stores

Jo
Review №73

My wife likes the service and enjoys the customer service.

Av
Review №74

Girls were super nice and helpful. Got myself a bottle of Channel bleu and have recieved many compliments on it!

c
Review №75

Great selection and there is a product for any budget really. Store is always clean and employees are very nice and helpful.

Sa
Review №76

I. Love. Ulta. Get a facial here. Sukari is amazing. Also, every stylist here knows hair, especially Carla. Much love.

yv
Review №77

Like a kid in the candy store

An
Review №78

Elvira cut and did a blowout on my hair.. She has magic hands!! My hair came out perfect!! She’s a sweetheart and made sure to explain all she was doing and let me know each of the products she used in my hair. Then I had questions regarding my eyebrows and Jacqueline at the Benefits Brow Bar talked to me and helped me in every way she could.. kudos to both ladies.. I have never felt so welcomed into Ulta until today.. thank you ladies for all your help!!

Li
Review №79

The people in this store are such snobs! I live in Turlock and I hate going in there so much I usually order online to keep from going in there. I’m I guess middle aged and i want to feel pretty still and they treat me like I should give up.

Li
Review №80

Great prices and there are good deals often.

Ni
Review №81

I really liked this place, Im not really the type to like makeup places but they really helped me out. The Clinique boutique makeup personal are extreamly amazing and took the time to explain every product I was looking for to me.

gl
Review №82

First I try to purchase Ulta products to get my free gift and they said oh we no longer have the gift set because its discontinued. Bad products. Then I wanted to use a 20% coupon we get mailed to us and they said oh Im sorry but we cant apply this coupon with the product you are purchasing. 🤬😠😡🤬 What a way to get us to come to ULTA!

er
Review №83

Melli is my stylist at the salon. I absolutely love her and she always does an awesome job on my hair.

Da
Review №84

Never been here, I really liked that the rep was very knowledgeable, and I didnt know that you had goodies for men.

Be
Review №85

Emily is fantastic everytime I go in she knows exactly what I might like it need Marisol too great job ladies

El
Review №86

I can always find what I need.

Br
Review №87

Variety of products and friendly representatives.

Bo
Review №88

Seems like every time I go here for something particular they are either out of it or I find only one or the last one is opened or damaged. I also dont understand how you can justify having 10 or more people in line and not get more cashiers up front to help! Advertised items run out too quickly, so hey, heres an idea, ORDER MORE FOR THE SALE!!! Its a lousy racket to lure people in on the pretense that youll have at least 70% of your advertised items in stock, to then say only have 1% in stock! It is better to order online from them, but hate waiting and paying shipping. Ulta doesnt understand how retail works, I guess.

Jo
Review №89

I love make up so I love this store!!

Ma
Review №90

Employees on floor were super informative and helpful!

Ra
Review №91

Friendly staff and the line was surprisingly fast given the holiday season.

Ma
Review №92

I personally dont know the staff there but let me tell you something they treat you with respect and they will find a way to help you

Pe
Review №93

I really liked the eyebrow bar, facial and the salon. All were excellent.

Ke
Review №94

Always a great selection of cosmetics and friendly service

Pa
Review №95

Last time I went they were out of the sale items I went for I was told I should have come earlier in the sale so today I went on the first day of the sale and was told they didnt get the item yet to check back Thursday. This location is of no value to me.

Ma
Review №96

Always willing to help and has everything I need

MA
Review №97

Great costumer service

Yv
Review №98

They have all the products I use

Ta
Review №99

Love getting my eyebrows done there

El
Review №100

Staff is very helpful and fun. Store is always clean and shelves are full.

Information
45 Photos
100 Comments
4.2 Rating
  • Address:2841 Countryside Dr, Turlock, CA 95380, United States
  • Site:https://ulta.com/stores/turlock-ca-575
  • Phone:+1 209-664-1725
Categories
  • Cosmetics store
  • Beauty salon
  • Hair salon
Working hours
  • Monday:10AM–9PM
  • Tuesday:11AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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