I had NO idea you could actually still get GREAT customer service from a business that truly cares ! Ron was FABULOUS.....explained my situation to him....taken care of ! EVERYONE was very courteous. Theyve got my business from here on out !!

Been going here for years and have no complaints. The get me in and out every oil change and have hooked me up with a set of tires recently. Great group of guys to work on your vehicles.

Best place for general automotive & tire needs.

Best service and best prices in town! You wont regret tanning your car here. Terry is great on wheel alignments!!!

Wow, just wow. These guys EARN 5 stars hands down. I have a 01 Rodeo which are known to be difficult to work on especially for alignments. These guys deserve your business. Very homely eager to help group of individuals. The alignment guy went above and beyond to hear what I had to say and at least help my situation even though he told me upfront it would be a difficult fix. Every person here, acted like they were there to help you and want your business to come back. From the first phone call, to the moment I left this shop was honest and fair. As a mechanic of 11 years, a shop like this is a needle in a hay stack. I will send everyone I know to this place. Seriously they were that good. HIGHLY RECOMMEND!

Top notch customer service

JacMac Tire and service was not busy today, which was good for me and for them. I usually get depressed when my car gets sick because RARELY do I walk away without spending a grand. But this visit was very pleasant. The customer service man asked me what was wrong with my vehicle, then asked me for the key. He went out and took my car for a test drive, then onto the rack. I waited in the lobby waiting area for a very brief time and then he came back. He told me I had a couple of options. Option one included replacing brake rotors and option two, pads only. I took the less expensive option two because money was tight. My total bill was HALF of what I assumed it would be. At JacMac, the difference is simple. They dont seem to want to drain your checking account like other places around Tuscaloosa who want to bill you no less than 1000 dollars every time you walk in the door. And I really like that he OFFERED me the different options. Most places dont do that. They make you ASK for less expensive options then say, welllllll, but, if you do that then this will happen, etc.I think I just found my mechanic.

Busy place! Been using them for years. Always do a good job and when they tell me I need new brake pads I believe them ..no hustle at this place.

Best service and prices in town this is the only place to buy tires.

I enjoyed my visit. Great service

Very friendly and helpful! I purchased some tires from them and they did a great job. A few years later I got a nail in my tire and that patched it for free for me since I purchased my tires from them. I will definitely get my next set from them.

I had to have a tire patched; the service here was friendly, quick, and at a good price. I will be coming back if I have any other tire problems.

Daughter had a tire that only had 14psi in a tire she could hear air coming out of it. We live out of state and didnt know where to tell her to go. A person at the gas station where she went to put air in the tire told her to go to JacMac tire. It isnt far from her and only took a couple minutes to get there. They were so nice to her got her in and out I think in maybe 15 minutes or less!!!!!! Go here for excellent service!!!!!!! Thanks for helping my daughter!!!

Very courteous and speedy.

Good timing considering how busy, good pricing, but only 1 of 2 things were done that i had asked to be done.

Had a flat tire because of a nail. Put some air in it and was able to make it here and they fixed it super quick and cheap! Great customer service!

This is the most honest automotive maintenance shop i have ever delt with. They do tires, brakes, and almost any issue you have. I will not shop anywhere else for tires. GREAT PEOPLE, AWESOME MAINTENANCE COST, AND PROFESSIONAL.

Quick service and reasonable prices for tire work.However, this is what won my respect:I came in to get my tire patched after running over a screw. The mechanic patched my tire but accidentally stripped a lug nut when putting it back on. I noticed it once I got home and called the service desk. They assured me I could come anytime over the next few days to fix the problem. I showed up the next morning with a $5.18 lug nut from Nissan to replace the stripped one. Not only did the mechanic fix it right away, the manager voluntarily reimbursed me without me bringing it up.Mistakes happen... It makes me happy to see a business doing the right thing. Especially without being prodded.5 stars for this business!

Been in business a long time. Know what customer service is all about. Will not RIP you off. Honest and straight forward. Its comforting to know there are still businesses like this place.

Very good local people to deal with. Been a customer since they opened

Very good service

Astounding customer service. Have used this place for the majority of my tire and alignment needs for years. If they do make a mistake, they are quick to fix it. One time bought a tire and the same day had it get punctured and they replaced it free of charge. Highly recommend this place.

Wonderful quick service. Best tire place in Tuscaloosa by far.

Great service! They have Trust worthy and reliable mechanics on hand at all times. If you need tire, brakes or alignment then this is the place for you.

We were on our way to Tennessee and popped a tire leaving Tuscaloosa and this place was able to change my tire in less than 20 minutes! Definitely a miracle worker, and the lady behind the desk was such a great conversationalist, she was so kind!

I went in on 1/23 for an alignment, at the recommendation of these guys associates at Southside Davis Tires. The cost was $59.95 - no tax, no additives, nothing. I had a problem with my tire rod that would have cost me a good extra hundred, but these guys sorted it out for nothing. Most places wont do for a new customer what they did for me, and believe me when I say I appreciate it. I think the crew heres gonna see me again for my car maintenance. This is how you do business right - treat the customers with a little respect, help them out, and youll have them for life. Thanks again JacMac, the car feels great. Ill be back again soon.P.S. ask about the magnetic helmet in the office. Pretty crazy little thing. Two championships off but still fun.

JacMac will take care of your tire needs fast and they are honest people from the management to the technicians. Highly recommend.

They work in a timely manner. Very friendly and helpful. Went for I line up but something else was with my car and they helped me fix the problem

Great service

This has got to be one of the most down home business Ive every been to. If they can take care of your problem theyll tell you, if they cant, they definitely will let you know or refer yout to someone. My alignment was the cheapest out of all places called. Ill be doing business with them as long as theyre around!!

Great people...professional...got me in and out with a good job...

Saying this place has excellent customer service is an understatement. Fast, friendly and down home charm.

Quick and reliable, didnt have the tire i need in stock but ordered it and got it the same day

Excellent service! Fixed my tire in no time and was extremely helpful and personable.

Took my lifted truck in for an alignment. Two hours later I got a call from the alignment specialist letting me know he needed to cut off part of my lift. I told him not to touch my truck & I would come get it. When I got there, the shop manager told me the same thing. Obviously they didnt know what they were doing. I have had this truck over 10 years & have had it aligned several times before. I took it somewhere else and they did the alignment without hacking up my truck. Waste of my time.

These have been some of the friendliest people to let work on your vehicle that you can find.

Fast, friendly service!

I love when you working with experienced people poutine a time and do things right way. They gave me details and great information about my car.

They were extremely helpful and nice. I popped my tire and they didn’t have a replacement but quickly found someone who did and didn’t charge me anything!

Very friendly,fast and professional. Ad Worth every cent!

Had a leaking tire, they put me in right away. Update, here we are another flat, as usual they dont waste any time fitting me in, so I can get back on track, thanks a lot once again for the outstanding service!

Been Doing business here for MANY years! They are always honest, fair, and profesional.

Treat you fair, they let me drive around for a day with a used tire for free until mine could be shipped in, will definitely use them in the future.

Extremely friendly and helpful even when they are swamped. Excellent value as well.

I have been taking my car there now for 4 years. These guys treat you right and fair. Thats unusual in the car repair business. If you have a tire or brake issues, go to JacMac!

Best Place in Tuscaloosa for Tires!!! Friendy, Knowledgable, They do Great Work!

I called to get a price on tires, and the salesman was unbelievably rude for no reason, when he gave me my total he changed his attitude real quick. I will definitely not be doing any business with them.

Great place you will be treated fair. Ladies, you will be treated right and honest

Excellent customer service!

Quick and friendly tire repair!

Quick and reasonably priced great service.

Good service and people.

Good home town business

Great! In and out very quick!!

Excellent service and friendly folks

Speedy and great service

Fast and friendly service!

Great tire company!

Very helpful and neighborly

Excellent service.

Great service

20$ parking on Alabama home games on football seasons

Great customer service

First come first serve

Friendly staff!

Good job

Professional, Courteous, Affordable

Great