Overall my experience with Bedzzz Express has been perfect thus far.I did my research and decided I wanted to get a nectar mattress. I saw their store carried them so I went to go lay on it. Ken greeted me and let me go check out the mattress. He told me a little about nectar and what Bedzzz Express has to offer. They included free delivery and set up when I’m ready, and the option to make it a bundle with a box spring at a discounted price. I told him I’d come back to buy. When I left he did not push me on anything or ask for my contact info. When I got back he set it all up and I was done in 10 minutes.Looking forward to getting my mattress! I can imagine the delivery will go well.
The salesman was very helpful and knowledgeable. I got a great mattress and at a good price! I will definitely go to this store in the future.
Perfect experience. The guys who worked there were just the right balance of available and knowledgeable without being pushy. I really dislike walking into stores wanting to explore and sample with a person hovering and pushing you. Both Ken and Josh were patient, helpful, and gave me space when they could tell I wanted to explore and think! I ended up buying a bed from there (super comfy), and they didnt try to push me hard for a higher sell! Loved it, would highly recommend going there.
My experience with Bedzzz Express was very knowledgeable and professional. This made my purchase helpful. Thank you very much.Bedzzz Express.
Good experience purchasing a new mattress set today. Ken was helpful and very informative without being pushy in any way. Easy purchase. Definitely recommend going by and doing business with Ken.
Best place to buy a mattress!! Found a way for me to have it and get it delivered to me all in the same day! Very nice people.
This was one of the most positive furniture shopping experiences I have ever had!! Ken greeted me as I walked in. I told him what I needed, what I wanted, and my budget. He took me to the section that fit this criteria.I bought three mattresses, three box springs, the bed frames to be delivered in three days! I was in and out of there in a half hour! I hope the delivery experience is as pleasant as the purchasing experience.
It was great! The manager was very kind and explained everything well, he helped me understand how the payments will be working and was happy to tell me i had good enough credit to sign on by myself! which was amazing to hear since i’m only 18 at the moment. he made the process easy and we found our perfect mattress. it was quick and efficient im very happy with my purchase and can’t wait for it to be delivered!!
I was greeted upon entering the store. And helped almost immediately. Very nice staff and store. Definitely will return in the near future.
Great experience. I was able to buy a bed for my daughter and take it home the same day.
The employee was extremely helpful, answering all of our questions and giving advise when asked. He was friendly and professional but never pressured us . We would recommend this store to anyone !!
Ken at Bedzzz Express in Tuscaloosa is amazing! My husband and I purchased our new bed from him a couple of months ago. Ken was very informative and did not give us the typical pushy salesman attitude. He provided great information and was very patient with us during the few days and few visits that it took us to make our decision. Because of the ease in working with him, I immediately went to check with him when my family had a sudden medical need for a another bed. Ken again was amazingly helpful. I was slightly stressed and Im sure I showed it going in, but again Ken was very patient and helped me resolve our problem. Our next bed purchase, which will hopefully be a while, will most definitely be bought through Ken at Bedzzz Express in Tuscaloosa!
Best Prices in Town. If you are looking for the best bed for you or your family, look nowhere else. No matter if youre needing a bed for a college student, or for your own bedroom, they have the best beds, with the best prices. Also, the people there are very friendly and really do want to help you find the best bed for you and your circumstances.
Always my go-to store for a new mattress!
Good knowledge of products. Quite explanatory of warranty information. Offered a number of similar options.
We had an excellent experience at Bedzzz Express! Excellent customer service and lots of knowledge. Ken was welcoming and more than helpful. They made shopping for a new bed quick and painless! Highly recommend!
I havent received my bed yet so i cant say much more until its been delivered... The only thing i dont like about Bedzzz Express services is that they dont tell you that you will be waiting 2weeks to get your bed until after you have made the expensive purchase!! Not Good..🙅🏾🚫👇🏾
The service was incredible. And our salesman was awesome! He new everything about the mattresses and they were cheaper.
This store is nice and clean on the inside. Good in store experience. Our salesperson, Ken, was personable and not pushy, which is part of the reason we decided to buy from here.
Ken is so knowledgeable and helpful. Highly recommend!
Great memorial day sales! Amazing customer service too! The gentleman there was ready to answer any questions I had from the moment I walked in.
Ken was very knowledgeable, listened to our needs, and helped us find exactly what we were looking for. Great customer service and great pricing!
Ken was very informative. He definitely knew what he was talking about! He was with us every step of the way, and made sure we were 100% informed on the choices that we were making. He answered all of our many questions without hesitation. 100/10 would recommend!!
I have bought several mattresses from this store. The staff is very knowledgeable and friendly. Easy to work with!
Very easy transition and a very helpful employee. He answered all my questions and was very knowledgeable.
Great customer service from Kevin. In and out with a decent priced mattress that I already love.
It is rare that you find a company with exceptional customer service. Ken Rollins jumped through hoops to deliver same day service! Quality product, and unparalleled service. I would give them a 10 if I could.
Great service. Very knowledgeable of the beds and what I needed. Explained thoroughly the pros and cons of each and worked with me on my decision. She was understanding on my needs and provided me with excellent service. Thank you so much!!!
Great experience!
If you arent buying your mattresses from Ken, youre making a big mistake. Ive bought four so far and not only have they all been great values ( and great mattresses), the customer service you get from Ken is unmatched.Buy with confidence!
Great selection and customer service
Very nice..helpfulMy second time here..all good!
Ken Rollins is very knowledgeable about the product he sells. He quickly found exactly what we were looking for, quickly filled out all of the necessary paperwork, had a delivery date and we were on our way in no time. Thanks Ken. ROLL TIDE!🐘🌊🏈
Theyre knowledgable about their products and helpful. Patience with helping in making the right decision and nice to deal with.
Ken is amazing! So nice, helpful, knowledgeable, personable... totally different shopping experience than the other competitors! I have lower back problems and acid reflux, Ken was accommodating in my search for a comfortable mattress and even showed me the Ease adjustable bed frame that really helps. I will highly recommend this store.
Friendly and professional service. Good sale prices and zero percent financing.
Ken was very professional and able to answer all of our questions. Very satisfied with our experience 😄
Great customer service! I really appreciated the background knowledge behind all the answers to the various questions I asked! Can’t wait to sleep in my new bed!
Service was wonderful and very informative thank you Ken Rollins
We found the exact mattress we wanted. The price was reasonable, and the customer service was great. We were very pleased with the delivery crew, as well. We will definitely be buying our next mattress set from this store.
One of the owners, a lady, was so helpful and nice. I told her our budget was tight but we needed my daughter a queen size big girl bed. She lead me to a beautyrest they had marked down. It was perfect and the price was just right!!!. She held it til i could come back a few days later with a truck to pick it up! The man helped us load and had it all wrapped up when we got to the store. I am a first time customer but i will be back for all future purchases.
Excellent Service. I walked in knowing what I wanted based on previous beds owned. The customer service associate working that day was a family member of the owner. She proceeded to explain all of the details on my bed options. Really gave me the nuts and bolts of what I should consider...and even threw pillows at me so I could really get comfortable and try the beds. After making my selection, she worked with my schedule in order to get a delivery time within their window to meet my out of town work schedule. My new bed is getting delivered within a week of my purchase and I am looking forward to enjoying it for many years. I would recommend shopping at this location.
I had the best experience here! I will definitely be coming back! Ask for Ken Rollins, he will get you the best mattress at the best price! He is awesome!!
My husband and I were shopping for a new mattress set. Was greeted pleasantly by Cindy, she was very helpful and knowledgeable about each mattress we looked at. We decided on the one, proceeded with the purchase. Planning on the mattress set to be delivered the following day. Later that evening we received a call from Cindy and informed the set we wanted wasnt available, we went back to the store and looked again, we chose another set. Cindy took care of us. I would highly recommend you visit our Tuscaloosa store. Delivered as promised. Linda and Ed Clifton
I had a wonderful experience at Benz Express. Mr Rollins was very kind and helpful as well as very knowledgeable about his inventory. I will DEFINITELY be recommending Bedz Express to my friends!
I bought my mattress in March and BE was holding for me until I was ready to move into my new home. I am moving Saturday May 9 and I have been unable to reach them until today. Needless to say I have been calling and leaving messages on VM with no return calls. My daughter finally reached them and my son-in-law dropped by today. They were caught in the fisaco of having to close their store due to Covid. They did not receive their stimulus, etc. I didnt leave a very good review as I did not receive a courtesy call. I deleted my review as it wasnt fair. After finding out what happened I can understand why no return calls. The people were very courteous to my daughter and my SIL. I appreciate the quick action taken to have my mattress delivered tomorrow. 🙂
I bought a box spring for a Queen size bed frame. Absolutely nothing wrong with the box spring but I had to pay $61.00 for local delivery. (about 12 miles from the store) I dont own a truck. If I hadnt needed the box spring badly I wouldve left the store.
Prices are very reasonable.. I love my mattress which is not good because I dont want to get out of bed! My favorite thing is their bamboo sheets. They are absolutely fabulous and the price is one of the lowest for the Malouf brand. I have given to all my family members as presents...and they are hooked now.
Was looking for low profile box spring to lower the height of our bed, called Bedzzz Express and found exactly what we needed at the right price.
Extremely pleased with our purchase of a BeautyRest plush king size hybrid mattress and two pillows. I slept over 8 hours the first night-haven’t done that in a long time! Ken was very knowledgeable and helpful answering all of our questions. We made our decision with no pressure from him and delivery was exactly as promised. He really went above and beyond to make sure that we were completely satisfied with our choices. Would highly recommend this store and their products.
Good discount and very friendly atmosphere
We had a great experience with Bedz Express and Ken. He gave us the information we needed to make the right decision for our specific needs. Would recommend!
The manager was very helpful and made my shopping experience very good.
Very knowledgeable and friendly. Mattress delivered the next day which is a HUGE advantage over other places in town.
Good service for a delivery of mattress purchased in Huntsville store. The original delivery date was not met, but when we called, Devin in the warehouse helped us track down what happened and made sure it got delivered quickly. He gave us direct phone # to follow through with us. The mattress is great and we appreciated Devins help long distance.
Great service. And our mattress was in stock!
Perfectly fine except for one thing. I was told “you won’t have to lift a finger. They’ll do everything for you” in regards to the delivery and set up. They delivered same day but had to do it through 3rd party who I believe is a friend of the manager or something. When the delivery guy arrived it was just him and so I had to help him carry the stuff up the stairs. Not a huge deal cus the mattresses are pretty light. I just don’t appreciate being misled like that.
Bought my bed from here last year and couldnt be happier. Our salesman Ken was very thorough and friendly. Didnt rush us, explained everything they had to offer didnt try to upsell us. The bed we ended up with was amazing and the price couldnt be beat.
Ken Rollins was easy to work with. He made the process simple and easy and gave me a student discount! One of the best employees I’ve encountered!
Great place to purchase a bed. Ken the manager was great and very helpful. Prices were great and Ken made the process of picking the right one out easy. I would purchase again from this store.
Cindy made our experience so easy! She is great!! Can’t wait to have our new mattress delivered!
Very informative about the products he had and made the experience easy. Thank you for your time.
The managers of this Bedzzz Express, a mother and son, were absolutely great to the both of us. They showed us around the store and all the models that we wanted to see. They were NOT pushy to sell us a product or push us into a model of bed. They were great to us, and well be back to see them again for our next bed purchase!
Customer Service Rep was very professional and friendly, knowledgeable and helpful. Will return for any future bedding needs.
Great place. Very nice and helpful people. Will be purchasing from again . 10/10
The salesman was great! I was in and out in no time. I got exactly what I was looking for.
Really clean and open store. Ken is knowledgeable about mattresses and didn’t try to “sell” me on something I didn’t need.
The owners were very polite and knowledge about the beddings. I highly recommend Bedzzz Express.
Very knowledgeable. No high pressure. Fabulous selection.
Ken was very helpful. Answered all questions quickly.
Cindy was very patient and kind, helping us find the right mattresses and explaining the warranties.
Good info, great guidance, and extremely friendly and knowledgeable.
WONDERFUL SERVICE with Ken in Tuscaloosa!!
Great service. Ken was very helpful and knowledgeable!!
Service was efficient and customer service on point. Ken was knowledgable and helpful.
Will always recommend Bedzzz Express to anyone buying a mattress!
Bedz Express has by far the best selection of mattresses in Tuscaloosa. The salesperson was very knowledgeable and I received by mattress fast! I couldnt possibly be any happier with the entire process and Id recommend Bedz Express to anyone. I also love my gel pillow!
Excellent, timeley service
Very caring and helpful. Debra Brown
Fantastic customer service!! I can’t wait to start sleeping on my new Tempur-Pedic mattress!
Intelligent sells.....strange concept that most retailers are just now realizing but one BedzzzExpress has perfected. I walked in a store expecting something akin to a car lot environ. Instead, I meet a polite salesperson who inquired as to my interests then allowed my wife and I to browse freely. When the time came to ask questions that same salesperson was low key, knowledgeable and seemed to cater to our needs not just a sale. Even his suggestions saved me money, time and frustration. All in all a pleasant experience.The people that came to deliver and setup were extremely polite and technically knowledgeable about the product they were assembling. There were no delivery delays and I was kept informed of the their proximity to my house right up to when they pulled into my driveway.You may find a cheaper price on a Therma-Pedic mattress at other stores but you won’t have the information or selection offered by BedzzExpress. This could lead being dissatisfied later something I have so far avoided. A good mattress is a valuable investment not only financially but also to your health and well-being.
Great people! fast and easy!
Fast friendly service
I have severe back issues and was sleeping on a 20 year old mattress. I came into Bedzz Express looking for a top of the line mattress. Ken Rollins, the store manager, showed me all my options and explained everything in great detail. I absolutely love my Tempur-Pedic Cloud Supreme mattress. Best purchase I could have ever made for my back. Mr. Rollins was extremely helpful and curtious. I highly recommend anyone to this particular location!
Best selection. Best prices around
Very helpful and easy buying experience!!
Very friendly and helpful service!
Very fast I get my bed lol
Great service 👍
Lots of choices and great staff
GREAT SERVICE, GREAT EXPERIENCE!!!
Best place for buying a bed
Great service!
Ok