Horribly managed. Messy. Uninspired (most of them) employees. Stocking issues.That pretty much sums it up.Its a pity, because I love TSC.Numerous times I have found aisles to be completely blocked by boxes, or an entire pallet of inventory just sitting there. Sometimes this inventory will sit for days before being dealt with. The store lacks organization, and is often just plain ole messy. Finding packages opened up with pieces/parts missing is commonplace, so theft is apparently an issue.I would recommend not wasting your time here - if youre a customer that cares about such things. Do like me, and when I need something from TSC, I go out of my way to go to the Northport location on 82. Very clean, organized with interested employees.See attached photos from a frustrating visit in the spring of 19.
Dara and Garrett Colbert, was very nice and customer service driven. every-time I call about my sons mini bike. tell them Huey said thanks and the people hear are so nice and helpful. Made my Christmas just by taking care us.
Dont call them and ask any questions, its an inconvenience for them apparently.
Nothing against the people who work there and the store is fine too - but those people bagging for money in front of the store every Saturday... uuuh... I dont go to tractor supply Saturdays any more.
Theyre always helpful, whenever I need some help.
I live on the south side of town so I usually go here for convenience but the Northport tractor supply is my preferred choice. The staff here isn’t as friendly but they usually have what I need so it’s hard to complain. The Northport one also usually has more of the livestock related supplies.
We go for lawn and tractor supplies, garden decor, clothing and toys for the Grands... and theres so much more! This place has a bit of everything and its fun to shop. Quality products. The staff is always friendly and helpful. Ample parking with short, level walk to store. Easy to enter/exit.
I used to be impressed with this store. Im not anymore and wont go back. I purchased six items online only to be told when I went to pick them up that only two were available. Im still waiting for my money to be returned to my account for the six. I drove to Bessemer to get what I needed. The staff member at the Northport store was honest enough to tell me they didnt have what I needed.
Staff were pleasant. I needed help loading dog food due to a rotator cuff surgery. The employee was very helpful and had an awesome attitude. He assisted as if he was happy to assist. This is the difference between average customer service and awesome customer service. Im very pleased. We shop here frequently and will continue to do so as long as people like him are employed here.
Bessemer Al store way better with customer care and services period,this store they act as if ur in way more than anything at all,go to Bessemer Alabama store and see the difference people,they actually care about you and will have what you need period...... God bless you so much
Made an online order at the Tuscaloosa tractor supply of dog food cat food and cat litter paid for it and went and picked it up . And two days later they canceled my order saying I never picked it up even tho I did canceled my payment. Got a call from I guess the manager saying I didnt pay for my stuff even tho I did the first time and its there fault. Why would they give me my stuff if I didnt pay for it ?
I love this place and everything about it!
Nice store a little off by itself. Plenty of parking lot to maneuver a trailer. Same quality and good service as other locations.
Mom, and I love this place. Its close to home. And we get our dog food, and bird seed there.They have a lot of unique things.
I go to tractor supply to get the Retriever brand dog food. It is a really good product and the lab and pointer we have eat and digest it really well.
Its a very good place to go to find anything from a lawn mower to making a fence or even trailers and parts
Very courteous. Polite. Helpful. Definitely will stop by for all my outdoor/project needs.
Everybody at this tractor supply was very helpful they helped me order birds and get the supplies I need Jacob and Webb help me on every turn and question I had outstanding customer service
The manager and cashier were very nice and helpful. Will definitely be giving them my business again.
I like what Tractor Supply offers and the people are very helpful I only wish that they had more forecast on their baby chicks and if they had the ability to order or offer more variety possibly ducks and geese
I buy from Tractor Supply fairly often. Mostly stuff to feed the deer plus today I got a 50# sack of floating catfish feed for the bream in our pond. I like to buy here because they will gather and load my stuff which I need that because of my heart. A bonus today . . . I had a 10% Neighbors Club discount coupon which saved me over $10.
We love this store. The boots I bought 2 years ago get more comfortable every day.
Friendly staff and exceptional customer service!! Quality items with great prices!!! A+!!
Are very helpful good-looking redhead works there from Prattville and Im from theres whell
This is one of my favorite places to get my dog supplies. I get my dog food dog pens doghouses boots Western wear and farm supplies like mowing and tractor
This is a great store with very helpful employees. I highly recommend them to anyone with farm and ranch needs
Love going to the store and get some shopping in.good selection of the stuff you can use for self or animal.
Always friendly with plenty of parking.
Great place for all livestock and pet needs and so much more
The sign said openings at 8 on a Sunday.there was one car in the parking lot there said a woman and she was too busy on her phone my guess is she had to open the store that day. What a way to run a company. I act
Awesome place, great service and reasonable prices on some things.
The manager Larry was easy to work with on an exchange of a product.
A fun place to go. Always worth a look.
They have what I want, and the price is right. Also, the staff are very helpful.
Found what I needed got checked out quick
Convenient for our needs. Can purchase gardening supplies and all of our animals supplies.
Friendly staff good quality products
Got some nice stuff at tractor supply & usually got what ur looking for also. But could stand also to lower there prices to.
I have been a loyal customer for years and I guess I will do business elsewhere from now on, countless times in the past year I go to this store service is awful and gets worse each time and either out of product or sales staff don’t act like they want to be bothered or have no clue of what you stock in store ! So Goodbye Tractor Supply
Cashier very nice. Very helpful
Very friendly staff, and lots of cool stuff to see. Did not buy anything on this trip, but will definitely be back.
This place has everything. Love it
Get my dog food there. Worth going out of my way.
Awesome place....Has parts and supplies Noone else in town has.Love this place.
Nice people and Very helpful employees
Helpful employees. Always fast and easy at checkout
Aways have whatever I need. Staff very helpful and courteous.
The communityHorrible service, stood outside for 30+ mins didnt get any help loading our order of hey. The worker looked at us waved and went back inside. We ended up loading the hey ourselves. Not how you are supposed to be
Neat, lots empressive hardware.
Makes me remember good times.
Helpful, have many things for pets, home, and machinery.
We made a 35 Mile trip to the store to pick up items that we had checked online to be sure they were in stock. We paid for the items and went to the yard to pick them up (cattle panels), only to be told that they couldnt find them.
Sell hardware items and more. Clothing, pet supplies, just a good place with alot of great items.
Nice and friendly employees
Great store, always nice staff, well stocked
I go to the same location often. The staff is always very helpful.
Didnt have what i was looking for even though their web site said it was in stock. Disappointed
Friendly and helpful staff.
Great staff and easy access to products
Had clearance sale thats worth a look
Great selection and friendly staff
Always love going to Tractor Supply. Staff is always goes above and beyond.
Friendly service.
Always a pleasure shopping at tractor supply!
Best place in Tuscaloosa to buy your propane
Friendly staff and competitive pricing.
We enjoy! Tuscola store great!!! ♡
Need to organize inside of store a little better. Couldnt get around well with a buggy. Had ladders and step stools in isles not being used. Parts of shelf fell off in floor and was in the way
The staff was a huge help to me.... Great people!
Great workers and great prices !
Next to Harbor freight my favorite place to get things for the farm
I bought supplies for my tractor. my tractor shouldnt need supplies for the next several years.
Extremely nice employees, helpful and WANTING TO HELP!!!!
I LOVE this store and the employees are SUPER!
Not much on replacement parts on the lawn mowers that they sell.
Very nice 👌👍
Not enough employees in the store to help with customer service needs.
Good place for horse feed
Sold out of what I needed for the lawnmower but they had the dog food in for a change
I ask the price of 0ne of your iglooDog house and the cashier was no help
Look to look at their products, can find things there that Noone else carries.
Pet friendly and people friendly also
Where I get my dog food and Wormer
Good location and employees!
Great visit, friendly staff as always!!!
Secret stash of hardware store
Very helpful and respectful
4 people in line to check out 2 cashiers and I stood in line for 15 minutes. Not good.
Friendly staff every time I visit here.
Great place, great employees, great prices
They know their stuff.
They are the Arbys of tractor parts
Friendly staff, just not very knowledgeable.
The country boys Wal-Mart
Always great service
My favorite toy store
Very friendly service
Really great place.
Best place ever