I just want to say kudos to Brian for the explanation on my front end alignment on my company truck. Great job Goolsbee tire.
Love this place they are so honest! They are my tire place since I left Toyota after buying tires there last year & they refused to do tire rotations without charging me extra??? Who ever heard of that? Goolsbee tire Co from now on. They are awesome 👌 ❤
Incredibly customer service friendly. Employees go the extra mile to do the best job possible.
Brought my truck in for tires, and they topped off my power steering fluid, and it seems like they greased my ball joints. They never charged me or even mentioned that they did it. I guess they just noticed that my old piece of junk was squeaky and the power steering pump screamed at you turning from lock to lock and did something about it.
They where awesome they where able to patch my tire in no time and the guys where friendly as well
Great service and prices. Efficient with time and they are more than just tire service. Check it out!!!
Goolsbee Tire has always helped me and taken care of every tire problem and other problems Ive had with my car. I enjoy the positive vibes I get from their owners and employees. Thank you for all yall have done.
Today was my second time coming to Goolsbees! Customer service is top notch, and they get you in and out pretty quickly, as well. Employees will steer you right and wont try to sell you unnecessary services. I will continue to bring my 18 wheeler here for tires and related services!
They did an excellent all around alignment after we had already been to two different places who just charged us and hardly did anything but these guys git it aligned. They are friendly and very helpful I would recommend them to anyone if they need work done on there.l
Hubbards Express has been doing business with Goolsbee Tires since the late 80s. They always deliver the most professional and cost effective service possible. They treat you like family when you walk thru the door. Mr. Goolsbee is definitely smiling down on his children. Job well done guys. We appreciate all you do for us that enables us to keep our business rolling.
They did inspection and did rotor turning and new ceramic brake pads on rear axel of my 2018 Explores all on about 1.5hrs will definitely be back for front brakes next month
Our experience at GTS was very satisfactory. They’re very clean and professional. The time spent was not long and the price was so much lower than what we were expecting.
They always offer excellent service!
I bought 4 tires for my RV. This company ordered the tires I wanted, then scheduled the install at their Tyler, Texas shop. They quickly, efficiently installed the tires. Quick, efficient and competent service at a reasonable price ... Who could ask for more?
Im am extremely disappointed in goolsbee they used to stand by their tires and service but not anymore I have decided to take my business as well as others elsewhere! Where satisfaction is guaranteed and the warranty is upheld and not the customers fault each time there is a problem!
Good folks, great service (and fast)!
I did not go there however I do hear that they have a good reputation but I unfortunately could not tell you for sure
Chip was very knowledgeable and courteous. He took the time to explain what was wrong with my car and what needed to be done to fix the problem. The service was performed efficiently and promptly. I would recommend this business highly.
I was in a big bind with a bad tire and couldn’t get to a tire shop due to work. I had to go out of town early my next day off. They came to my job and did all the work and really helped me out. They are very nice guys and very professional. They also charged me a reasonable price! I’m so greatful for their help. I will definitely take my business back there and I will recommend them to anyone who needs services!
Fair prices and Bryan was very helpful at fixing the problem without over charging
Good service, prices and selection of truck and trailer tires
Always fast and friendly service. They are the epitome of a local business and provide good old fashioned customer service. I always try and support local business when I can.
We had a flat few miles out of Whitehouse. We were right on a busy road with no shoulder. Took service truck a little while to get there, but once he got there tire was changed in no time. Very efficient. Bill was 85 plus tax, thought it was a little high, but they did come to our rescue so cant complain to much.
Quick and thorough service. Good communication throughout the process.
Great people. Been going there for years. Always fast and just good folk to do business with.
Yesterday I went there with a friend and expressed interest about possibly buying another set of tires for my 1/2 ton (1500) pick up. They REALLY hooked me up with a great set of tires rust were in my budget; they were mounted and balanced quickly! Very happy with my purchase!
Locally Owned
I absolutely LOVE Goolsbee Tire. They are very professional, very fast, and most importantly very honest. 5 stars and I would highly recommend Goolsbee! They staff is awesome as well!
Needed work done to my truck that guys at Goolsbee would not normally do, but they were quick to help me out. Without charging an arm and a leg to do so. Despite the fact they had several other customers they got me in and out very quickly. Everyone there very respectful, very polite and very courteous. Im already planning to return for my the next required service on my vehicle. Thank you Drew for all your assistance in helping with the maintenance on my truck. See you again soon!
The customer service at Goolsbee is impeccable! Chip was so wonderful and kind. He explained the product very well. He had great manners. The whole place had a wonderful atmosphere. I would go back and recommend to others!!!!! Awesome experience
Im a repeat customer, today purchasing a new set of tires. Service is fast and professional, and staff very friendly and accommodating. Am very satisfied with the tires I purchased. *** I will note that I comparison priced prior to buying, and factoring in the service after the sale, including free road hazard and rotations the for life of tires, the slightly higher price will well be worth it during the life of the tires, ultimately saving me money.
Goolsbee hooked me up with a great deal on a new set of tires that I was needing badly. Wonderful service and very timely. Their shop beats any place in Tyler!
They got me in and out in no time my travel trailer needed new tires and they got right on it and they had the tires in stock at a good price!Thanks Goolsbees
Love this family owned business! Great service, road side service available for Commercial/trucks/fleets. They dont recommend things that dont need to be done and they explain everything in detail. Prices are good too!!
I noticed my car felt wobbly a few days ago when driving in town. The wobbling got worse and decided I needed to have it checked out. Our service technician was very courteous and kind. He understood what I meant by “wobble”. They checked my tires and within an hour my problem was fixed!I’m very pleased with my encounter today and will be using them again when I need further work done.Thank you goolsbee tire!
This is a dependable business. Always helpful & friendly.
They always provide great customer service, great quality, theyre helpful and they have things done in a timely manner. I would definitely recommend them
The people here are real nice, atleast the ones I met. But good fast service and very professional
A long standing business in our community with friendly staff and knowledgeable shop mechanics. I have used this place for many years since my father first introduced me as a youth. I feel pricing is honest and competitive for the type of work they perform. Definitely a place I trust with my vehicles concerns and service.
I came in there wanting one thing done to my truck and after they looked at it they told me I needed something else done which actually cost less and fixed my problem! Very trustworthy people and high quality work! Ill always return to Goolsby. Thanks guys!
Excellent service and great employee
When you go to Goolsbee you know that the job is going to be done right. Good quality work!
Very efficient and courteous. I WOULD RECOMMEND THEIR SERVICE AND HONESTY. PRICING WAS WHAT THEY PREQUOTED FOR THE JOB.
I Think The Drew is Doing A Awesome Job
My tire was repaired very fast and the communication was excellent. I recommend them highly.
Excellent service wouldn’t take it no where else and they get the job done right
Great place that is honest and fair on pricing. Excellent customer service!
This is the best tire and alignment shop I have ever found in my life! They are good at what they do, scrupulously honest, and I always feel like I got more than what I paid for. These guys get an enthusiastic two thumbs up from me!
Quick and professional!!! Came in with a steering issue. They diagnosed the problem and offered a solution within 30 minutes. Vehicle was ready to go by mid morning.
The clerk was very nice. I didnt buy a tire because I really needed to think about buying a used tire but I probably will go back because of her attitude.
Always helpful and efficient.
Great customer service.
Everytime I drive over to Goolsbee. The wait time is very short and they always polite. The service is great. Me being a woman. The guys goes into thorough detail and the problem that is going on with my vehicle. They treat me right every time. THANKS GUYS!!!!
Impeccable customer service and always much faster than they tell you!
Fair priced and fast. Brian is the best front end guy in Tyler. I wont take any f my vehicles anywhere else. Thank you Goolsbee.
Ive had three other shops work on my truck for over 2200 in repairs and still had the same issue. Goolesbee not only fixed my issue but it was only 55.00 ..great service all around.
Goolsbee sent a technician to my home to repair a flat tire for me. The tech was courteous and professional. It was so convenient!
Got my brakes done today and these guys were great! Good price, done in good time and every single person that I talked to was friendly, professional and knowledgeable. Thanks!
Was wonderful my husband said take the car to Goopsbee they will treat you right thank you so very much I have good brakes
All of the above. The staff are great people! Will recommend them to my friends. Been doing business a long time with them.
Made an appointment and got an alignment. Quality work and car drove great. My thanks to Brian and BJ. They told me what was wrong and how they fixed it. Well worth my money! Thanks again. Jim Durnil
Chip and his guys ALWAYS ft o a great job. Since I started using him now our whole family does. Thats my 2 sons my brother and his 3 kids and 5 cars. Their pricing is at a fair price and chip is a walking automotive answer machine. These guys are great!!Had some more work done and it was as great as always. Very fair price and done in one day. Chip and his guys are the best.
Real good people. They know what they are doing. I took my big truck for an alignment they did a wonderful job
I absolutely love the tires that Sheri picked out for my Toyota Tundra. I wasn’t sure what to get and she recommended Cooper off road tires back in May. Today 8/5/19! I took my truck in to have my tires rotated the the guy that helped was just as nice as Sheri. Thank you Goolsbee Tires for wonderful customer service.
The staff at Goolsbee is always friendly and helpful. I never feel like theyre trying to oversell anything. I appreciate them.
I had new tires put on my car twice at Goolsbee. The 1st experience was great. The second time they added on Roadsize Hazard Warranty without speaking to me prior. It seems like they just wanted to upsell without my permission. They dont show you the invoice prior to payment so I didnt realize it was added until I got home. I dont feel as though this is an honest way to do business and wont be going back because of it.
Prices beat next competitors. The mobile service on farm equipment was fast, courteous and highly knowledgeable. Going to be hard for any other tire company to win my business from here on.
I had a Three Axle Alignment done. Expert technician fantastic job. I would highly recommend to trust this service. Give that tech a raise. I will be back.
Friendly and competent! Great people to do business with!
They did a great job on changing my side by side tires. I would recommend Goolsbee Tires to anyone for vehicle maintenance.
I have used Goolsbee over the years and have never had a bad experience with them. The work has always been top notch
The folks at Goolsbee always welcome walk-ins with a timely greeting and service set up. I’ve found them to be honest and pretty accurate with estimates of time and charges. If service is needed but not imperative for safety they will ask again which course I want to take.
Called on short notice received a call back for an appointment time was very late and Goolsbee mechanics accommodated me and I was quickly headed back home. Cost was reasonable and everyone was kind and patient.
Excellent service. Josh had my tractor tires ready to mount when I got there. 4 hours later it was ready for me to pick up. The men were very helpful. I will recommend Goolsbee!
Traveling and threw some tread on my trailer! These guys are super friendly and personable! They fixed me right up and sent me on down the road with a new tire but didn’t drain my bank account! I would highly recommend!!
We first ordered a tire that they said they had. I drove a hour to pick it up to find out they couldnt find it and had to order one. This was on a Saturday. They said it would be here between 9-10am Monday. I called at 9:30am on my way again an hour away. The lady that answered the phone said it they dont get deliveries until 11am. She put Keith on the phone who had ordered it who said he called to check and they said between 10-11am. I arrive here at 10:45am and there is still no tire. He called to check status again and now he is saying 11:15am. We shall see. But now he is jeopardizing us losing business as we are a transportation business. We will NEVER do Business with this company again. Its a shame as we go through tired like crazy with our big trucks traveling g cross country.
I called for Chip, made a deal on the phone for tires, frontend alignment and check the brakes. He has helped my son and I, in the past. Goolsbee is a first class operation, the staff second to none. Brian the lead tech is incredible, technical knowledge, timeliness, ability and customer service. I recieved everything I wanted plus a whole lot more. Im a satisfied customer!
They sell good used tires
Been to GOOLSBE many times through the years and left satisfied every time..
Excellent service and pricing, rare these days. They stayed late on Sat and found me some good used tires and were happy to do so. Will be be back !
Helpful. Got tire plugged while not having to leave truck because Im disabled. Great service
I found Ms Sherry to be professional, friendly, & knowledgeable. It was pleasant experience.
I wouldn’t ever go anywhere else. I have used Goolsbee’s for my trucks, cars and tractor tires for over 30 years and my dad used them way before me. It’s a family thing using a family business that we can always count on!
As always, throughout the years at any time the employees conscientiousness speaks for the Goolsbee company. This time I am most grateful the truck’s rear tire was repairable. Couple other businesses said I would have to buy a new tire due to where the nail was located.
The people there are very friendly and helpful. Good quality for a good price.
I was stranded at home on a flat, the gentleman they sent was very friendly and courteous. I got my flat repaired within an hour of calling. I was back on the road in no time.Thank you
Great group of people there at Goolsbee, great job on my alignment and getting tires replaced, all professional and really nice. :)
Great service, competitive prices, fast in and out. Highly recommend.
Drove 100 miles just to get an alignment on our motorhome. These guys were great. Very professional and the service was great.
Good peoples. Good prices. Great service
Very cozy family oriented place. I say that coz everybody seemed like theyve known me for that long. Friendly staff and fast prompt service. I had my wheels aligned and they had me up and going in less than an hour. Appreciate the service and will definitely come back for any wheel and tire service.
Great service!
Very good service, friendly and professional
Brain always does a great job on my alignments, old school chevelle hes got it ! New ZL1 1le he got it ! Thanks again Goolsbee staff !
Came in to get my 2012 Ram 1500 aligned after I lowered it myself. They took my truck in immediately and Brian gave me every detail of the work he did and how it was aligned. Very good customer service and good techs. Truck drives straight as an arrow.
Highly recommended by a Hot Shot. The Goolsby family and crew are the ONLY shop that I know and trust to do par excellence. Thank you
Good pricing, fast dependable services. Pleasant, no pressure sales rep.
Very kind, fast and good serviceAnd for sure if I need to come back I will